The customer service at this location is exceptional. Catina and Marco were so professional and went above and beyond. I highly recommend.
Very helpful and friendly staff and the facility was clean units are fairly priced.
Great customer service. Marco was professional and very helpful!
Uses this location for a few months. Staff was very helpful and I had no issues with the experience. Shoutout to Mariea for her excellent assistance and knowledge.
This Public Storage Facility’s customer service has been very helpful throughout the years. Mariea was very informative on different options that they have to offer. Marco was kind and the most help as well.
The property manger is always very help and friendly she is always trying to keep the property picked up and clean
Recently moved out of the unit. Never had any issues and was air conditioned inside the facility which was a plus during those summer months!
Good place to do business with, Great people.
Very nice and easy to work with
The best staff, Mariea thank you.
This place is ridiculous. Two years ago started at $28, 6 months in increased to $40, now at 2 years move to $60. Bye-bye, won't be back.
Excellent storage unit, safe and secure. I was there for over a year and am satisfied with the quality of service provided!
Mariea is amazing, she goes above and beyond to help out her customers, and she went out of her way to help us get some things cleared up we love her!! Every time we come in she is making sure the place looks great! She is top notch when it comes to customer service and I don’t ever hear her complain !!!
Appreciate the great customer service. Mariea was extremely knowledgeable and patient with getting our paperwork filled out and our RV storage rented. The facility was very clean. We highly recommend this facility.
We rented an RV storage spot. Mariea helped us get signed up as well as configuring the app on our phone. This lady is awesome and very patient. I highly recommend her!!!!
Mariea was very professional and easy to work with!! Every time I came through she was working hard and never just sitting around. Great place to rent a storage unit!
Mariea is super nice and its a very clean facility.
NEED TO RENT A STORAGE UNIT
This is the best place to rent a storage unit from. There customer service very friendly and amazingly helpful . This location is very well keep and inside storage unit are always clean and easy to access.
Public Storage at 9720 SW 15th St, Oklahoma City, OK 73128
Mariea, thank you for all your help. You made my day a little bit easier.
Awesome customer service!!!
Mairel was a joy, she was so helpful, patience, and a genuine pleasure. Public storage is blessed to have such a wonderful employee representing them. Would recommend to everyone.
Mariah was very helpful and pleasant while assisting me with the information I needed and showing me the storage space.
Mariea
she is very kind and efficient
I did the online rental. It was super quick and easy. The space I rented was very clean. Property looks nice. Overall a good experience.
This was the easiest storage I have ever rented and Mariah was the best she helped me because I actually reserved the wrong one it she fixed it and got me all settled up!! I would refer every one here !! Best experience Ever!!
Great facility and workers
You ladies, Pam and Mariea were very helpful and friendly and I appreciate your patience.
Very happy with my experience here great customer service by Mariea she was super helpful!
Anthony was amazing helping me take care of a few issues I had. Even helped me get ahold of his boss to get a very critical issue fixed. Very happy with Anthony's help. Thank you for being fantastic and keeping our stuff safe and secure.
Big storage, nice rental manager
I rented a unit here for just over a year and moved out of it a few months ago. The cost of my unit had raised towards the end, but it was only about $5 more than what I'd originally paid, so it was definitely reasonable considering other units were going up far more than Public Storage. (Public Storage still had the best rates)
The units were very clean and I didn't ever have any problems.
The employees and manager I had spoken with during my time with them were always extremely helpful, knowledgeable, and friendly! I recommend them for any of your storage needs.
My experience with Autumn at the public storage facility has been disappointing. Unfortunately, she's consistently absent during office hours, creating inconvenience for customers like myself. Additionally, her casual attire and seemingly indifferent attitude give the impression that she lacks enthusiasm for her role. Multiple instances of finding the office closed and a line of frustrated customers waiting outside have left me frustrated and questioning the level of professionalism at this location.
David was very pleasant and helpful our selection of a storage. We were having difficulty in deciding what size, not knowing if our things would fit. Turns out hedirected us to the perfect size.
Mariah at the Morgan Rd site was very helpful. I just stopped in to check out a space, she gladly showed me the unit I was interested in. I signed up to rent the unit on the spot. She explained everything very well and I downloaded the app while completing the paperwork. It was a seamless process. Thanks GJ
Christopher was extremely helpful
Haven’t been to my unit in quite some time so, I had some difficulty when I arrived.
I met a new staff member at the facility, Christoper, he helped me resolve all my issues and get on my way. He was soooo helpful, very refreshing to receive that sort of customer service! Chris was extremely polite and professional!
If ya need a unit ,this is the place to be!
My experiences have been great from the beginning,starting with Barb, who always went above and beyond! Kudos!
David did a great job in getting me the storage unit that I needed.
Great, clean facility with plenty of cameras.
Staff is always happy to help.
Rented a unit from here for about a year with no problems. Yesterday, I was notified my unit no longer had a lock on it. I immediately notified them that someone had tampered with the unit because I had not been there in over a month, the lock must have been cut. The lady that I believe lives on the property did not seem very interested in what I was telling her. She said she would check the cameras but that would take some time. When I met her in person, she still didn’t seem to care or had any concern that someone has broken into a unit on the property. She said she did not find any evidence on the cameras. I asked her what’s the next step and if I need to contact corporate about the crime. She said she’ll file an incident report. By the way she was acting I’m not sure if she checked the cameras or filed the report. She basically said if I don’t feel comfortable and want to change facilities she understands. If she would have been more concerned I would have considered staying but this is who I would be relying on to watch my possessions and I feel like she could care less about her role.
I did switch and will never return.
Excellent Customer service!!! Christopher Is always So Helpful and professional.. Always Greeting us With A Smile.
Barbara was awesome today. She manages another store off the turn pike but was covering today. She is an older lady with quick wit ... very nice.
Great customer service from Christopher!
I just want everyone to know Christopher S. Is very professional, friendly, helpful and polite. He goes above and beyond to help. Christopher deserves a raise, cruise, or a very generous bonus, thanks Christopher!
Autumn was such a great help in finding something that would fit my needs to get the most out of the money spent for the unit. 10/10 recommend for friendly and knowledgeable service and help!
Looks like a clean place to store your stuff. My mother has a climate controlled unit that we moved her things into. They clean and check locks every morning. The lady up front seemed friendly and helpful.
Ms. Autumn was superb at her job!! Hands on and very informative about the in's and out's.. Answered all of my questions!! Walked me through the rental process thoroughly!!
Thank you Autumn!!
This is the worst corporation I have dealt with in a very long time.
They are predatory, absentee owner's difficult to communicate with and they will essentially steal fees, fines and resources from you.
I vacated on the 28th of may they are still trying to collect for the month of june.
Avoid this location at all costs and avoid public storage corporation. They have layers of protection from the customer and themselves and the local franchises.
Easy to rent online. Nice place.
Great costumer service Autumn was a lot of help
First off there is no one every to who is therr
The person at the desk was great (Autumn) fast easy great price plenty room. You can do everything from your phone including gate access.
Great store.
Great location.
Autumn is the best, very pleasant person. Blessings see yal in the near future
Christopher was really great and very helpful with everything.
Chris was beyond helpful!! Thanks you made my transition smooth. Thanks
You will not find nicer management anywhere in Oklahoma City. Autumn is the best!. Not only is she very kind, she is very professional and knows her facilities exceptionally well. I had to rent additional space recently. Christopher worked very diligently to find a space near my current spaces. Really good personnel at the Swarthmore location. Thanks Public Storage!
Very friendly, informative...fast service and great prices!!
Pam was awesome and thank you for your fast and efficient service.
The best place to rent storage and parking space. Christopher helped me find exactly what I needed. He provided everything I needed to know about the place, and was professional, courteous and such a nice person. I couldn't believe he wasn't the manager, and would think Public Storage would benefit if he had a site to manage. While I was there Christopher helped out another renter, expeditiously and made sure they had everything they need. Thanks Public Storage!
Great place, but the exit gate is always broken.
Autumn made the process simple and quick. Within 15 minutes I had my storage unit and was out the door on a Friday afternoon after working all day. Very professional and friendly service. 5 🌟
Very good service, employee named Dale was very helpful!
Autumn Was super helpful and the property is so clean!
She was very nice and very helpful and I really appreciate the effort and support thanks 😊 give a
10
She was friendly, knowledgeable, and the kindest! It's hard putting your life in storage, but I feel safe & secure with this location. High recommend this place!
Gates are pass coded which is a plus, site is pretty clean due to Autumn's diligent oversight. Autumn is a pleasure to talk with and cares about the tenants.
Really thorough and helpful
I have been needing a good place to put my stuff in storage but I didn’t really know much about how it worked. The manager, Autumn, was very helpful and answered all my questions easily. She was very knowledgeable and really friendly. I definitely will recommend this location to my friends.
what can you say, its a storage
Autumn was extremely helpful, she went above expectations to help us. The business needs more employees like Autumn.
Great place, great employees, I never have any problems and the service is great!
Very helpful and friendly staff got me exactly what I needed and moved in a very well timed manner , staff member autumn was very helpful and kind
Too expensive they just raised rent and late fees they make more money then what already comes out yearly why in the heck would you raise prices especially after takeong over another storage complex a few months ago BTW one of the reasons in my opinion is that that company is based out of California and they want to continue to make their bonuses and what not it's pathetic what people do to other people
Never have to worry about my stuff being stolen or people living in units. Highly recommend.
Autumn was Great help! Quick, friendly and efficient. Awesome thanks!
After having my unit not even 1 year they've raised the price on me, but I could rent the same size online and get it for way cheaper. Also my unit was broken into. As far as staff at this facility, they're lovely and can't help that the company overcharges customers. So the 3 stars are for the kind employees
Went in to check out prices and the associate Autumn was very helpful! Definitely on my small list I’m looking at.
The storage was fine.. I bought a storage and it was like all the rest... maybe I'll find that big diamond on a ring !!!
Thank you, Barbara, for making this an unusually pleasant experience! You're the greatest!
Barbara has been and is such a great help. Really appreciate you Barbara.
Moving to the Public Storage on 15th has been great. Unlike so many other storage facilities around town, this one is very clean and well kept.
Manager Barbara is always great and helpful to work with. I'm glad that I made the move.
Had to go make a payment for my friend and Barbara was nice and helpfull. She's the best
Barbara is the best she is always so helpful!
The manager, Barbara, and all staff personnel, especially Stephen, were totally professional and extremely helpful in all phases of my utilization of the storage facilities. Their service was complete and ever so helpful.