Wonderful experience with Tammy she helped with my payments and late fees hit 2 of my units.
Very kind about the whole process. She very pleasant to talk and has lots of patient.
Helped me with 2 unite in different properties and even help lower the rate
Excellent and very friendly service wit a smile
Tammy was amazing, very helpful, and the best experience ever. Thanks Tammy
Tammy was the person in the front office who took great care of my transition from a large space downsizing to a smaller unit. She was very helpful in explaining the best way to utilize the balance left over from the larger unit and how to use it towards the smaller one without losing it completely. I appreciated her honesty and troubleshooting the best way to transition. Loved your enthusiasm in customer service which often lacks nowadays. Thanks, Tammy
I can’t say enough good things about Tammy! She is incredibly friendly, helpful, and genuinely cares about finding the best solutions for her customers. Tammy went out of her way to help me find a better deal, making my experience even better. I’m so grateful for her guidance and support. Thanks to her, I’ll definitely be continuing to use this storage facility in the future. Highly recommend!
She is so sweet and so kind nice manager
Tammy is extremely kind and helpful!
Tammy was great and very helpful!
Tammy was very sweet and helpful through the entire reservation process, and answered all my questions.
One of the best experiences I ve had with storage units so far. The property manager helped me get everything set. Also I ended up breaking the key in the lock and they took care of the lock getting cut within 1 day which was Sucha relieve because the move for me was very stressful. Also she helped me clean up the glass that I broke. Over all a 5 star service.
Fast easy and always nice helpful staff. Tammy was awesome helped me move in great experience with this place so far.
Best experience i ever had norma was very helpful and helped me set my storage unit I definitely recommend her
Norma was a big help renting online.
Perfect customer service and experience.
Lauriana was extremely helpful in getting me set up with my new unit. She was very professional, polite, and patient when moving my old unit to a new one. Thank you for all of your help Lauriana, you are appreciated!
Anna was my property manager and she was clear and helpful! I would recommend this place.
Very friendly staff great service highly recommend.lauraiana was very helpful and very nice and helpful and would happily come back and rent another storage . Thank you
Lauriana is excellent!! She was patient and answered our questions.
Excellent experience! The facility is meticulously maintained and the management is fabulous.
Lauriana called me and provided me with such great information about the facility and set up a time for me to see the location. She was so friendly helpful and very professional.
Once I arrived, Lauriana was so welcoming and informative. She took time to walk me around and to show me the entry/exit process and thoroughly went though all the pertinent information.
I also found that the storage units were so well maintained, clean, and well ventilated. Overall a very positive experience and would highly recommend!
Thank you to Lauriana the facility manager!
The older lady (Store manager) was one of the rudest person i have ever meet she was screaming and using verbal language they need to consider getting a new store manager
I've been using public storage for a few years now. They definitely have very convenience places and mine is exactly where I need it in a walking distance. They have reasonable operation. Good security with cameras and entrance codes with Bluetooth app access to the gate. Most important very helpful staff available on site most of the time. Recently, Lauriana start managing this building and helped me a lot for moving my unit to a different unit. She was very receptive and efficient on navigating around their computer to find me more suitable unit and deal. She showed a few units and I was able to comfortably pick one that I'm very happy with.
I called and spoke to a young lady Lauriana great customer service she helped me with questions I asked her about the service she was very helpful she did such a great job will recommend her any time to friends and family Thank you
Staff is present happily ,helpful and friendly !
Highly recommended! Tammy is the best at her Job. Everything was explained perfectly.
Tammy was amazing, she was able to cater to all my needs and made the whole process painless.
I had a fantastic experience with Public Storage, thanks in large part to Ruby's exceptional assistance. She truly went above and beyond to ensure we had a smooth rental process. The unit we rented was impressively clean, and it's clear that the staff takes great care of their facilities. I highly recommend Public Storage, and Ruby's outstanding service made our experience even better. Thank you!
I needed some help when the office was about to close but Ruby went above and beyond and took care of everything I needed.
Ruby has helped me beyond my expectations, she is very passionate, very clear about the property. I couldn’t have done my move without her , she went above and beyond her customer service.
Rented a unit for a great price! Easy online rental. When I moved in the place was clean and the manager Tammy was super helpful helping me find my unit and showing me how to use the app. Great location to rent!
Great location, easy online rental. Easy to find unit and was property is clean.Manager was nice and helpful.
Tammy was off the hook. Paperwork went so smooth!
kind person and really convenient service
Tammy was super helpful and was able to get everything I needed in minutes. Can’t image better customer service than that.
I had a bit of a stuck lock and Tammy was super helpful. Now my lock is super easy to open.
Stored stuff from my apartment here temporarily while in between moves. The facilities had easy access to our unit and the size of the unit was perfect for what we needed. The facilities felt safe at all times and the management team was super responsive and helpful. They made renting the unit and checking out at the end as easy and seamless as possible. I will definitely store stuff there again in the future if needed.
We were walk-ins looking for a decently sized storage unit, and Mike was a great help! Showed us a space, walked us through all the details, and answered any questions. Thanks, Mike!
Great knowledgeable and friendly customer service.Tammy is professional and efficient.
Tommy was very helpful and kind. Thank you.
Mike helped me out great guy explain everything well
I decided to switch storage locations and decided to go to public storage and this location was excellent, Tammy was amazing with setting up my unit I’m glad I chose this location
This facility is very nice and the people are very friendly especially Tammy! U will love her she’s a doll
Tammy is great ro do business with highly recommended
Mike is the awesome guy who helps me a lot and he is very friendly, I would highly recommend him
Mike was a great help! He explained my options clearly and answered all my questions. Thanks again Mike!
We need some extra rooms to store our stuff. Mike helps us with every question we have and tours us to the unit. He is patient, kind, and professional.
The staff at Public Storage has been kind and thorough,:... making the experience for my mother and I extremely easy and comfortable. Definitely a great property to do business with 👍👍
Tiffany was excellent! Nice place
Tiffany helps me with my moving in process. We walked to the unit and it fits my items perfectly. She is the best property manager that I ever dealt with. The property is cleaned and very safe.
Tiffany the property manager has helped me with my unit across the street. She is friendly and very knowledgeable. I also got a rent increase on my space and she said she will look into it and help me.
Tiffany is a very nice person explained everything about the storage and helpful
You’re the best Tiffany!!
Tiffany was an amazing attendant she explained everything clearly and made the whole experience great definitely would recommend
Well, I have been doing business for quite some time, and is the amazing customer service that the manager provided every time that make me feel special, she deserve a raise for being so knowledgeable about storage units, I been telling all my friends to come and storage their stuff here, I recommend it for everyone to stop and talk to Tiffany the manager, and get the best deal you can have, 😁
Clean and secure. Easy to get to.
Muchas gracias señora Sheila por su amabilidad
Tiffany called me today 4/8/2022 as a courtesy regarding my bill. Tiffany is amazing! I was really upset due to the rental increase but Tiffany was so pleasant and calm. She helped me with my billing situation. I hope that Public Storage will continue to hire wonderful and amazing employees like Tiffany and Sheila.
Sheila was so helpful, very calm and very nice. I had never rented a space before and Sheila took the time to help me to download the app and walk me through everything. She is a truly amazing and wonderful person. Thank you Sheila. I appreciate YOU!!!!
Tiffany went above and beyond in solving my storage situation. I've rented from another Public Storage facility in the area for 4 years. After notification of a substantial monthly price increase, it was time to find a more affordable option. I chose 1018 Duane Ave. I received a confirmation of a storage reservation as well as a follow-up call from Tiffany.
I told Tiffany that her location was farther away but more affordable. She did a little research and locked in my current rental rate for 6 months at my current location. I she saved me a move!
Thank you Tiffany!!!
Tiffany is who has been helping me and shes been super helpful and fantastic throughout the experience. Would definitely rent from her again!
I had the best experience shirley greeted me with a smile she was so helpful