Peggy was excellent, great customer service, really helpful and a great attitude overall.
Thank you Peggy!
Peggy was extremely helpful!
She made the process of renting a storage unit extremely easy and we were in and out within 15 minutes. Our unit is extremely clean and the price was just right.
Outstanding job by Adrianna and very much appreciated
Peggy was amazingly helpful and nice. I loved doing business with her!
Fast and friendly service with opening a new storage unit. Special thanks to Lisa for being so helpful and making sure all my questions and needs were met.
Employee Peggy helped me big time because I was getting ready to vacate and she kept me from vacating, she has excellent customer service, thank you Peggy
The service is really amazing thank you peggy
Peggy was so very helpful she has what it takes to do her job kind, helpful, and caring please keep her at your company we need more people like her.
Evelyn was very knowledgeable, wasted no time showing the unit. I was in & out less than 20 min. Thank you Evelyn!
We rented two storage units here and ordered locks through Public Storage. Evelyn assisted us throughout the entire process. She was incredibly helpful and friendly during our time here.
The lady name Linda I believe was very professional.. The customer service was Amazing..
Lisa was good agent she helped a lot I give her 5 stars
Office help was great corporate not goid.Signed up with second month free.Well got Bill for second month.I have no payor incompetence. Will take my stuff out by end of first month.
Hi good morning I'm just want to give hand up to Lisa who help me to get one of your room she so nice and very helpful very nice thank you for the lovely day
Great customer service by Lisa!
Lisa was very helpful with my questions and was able to provide me with the assistance I needed. No after hour gate access
I had a very good experience with Miss Lisa. I was having some issues she was very patient. She helped meow had very excellent customer service keep her.
Lisa helped with all my questions & she was polite also thank you
Leela was fantastic and extremely helpful, she made for a very great customer experience. We need more people offering excellent customer service keep up the good work Leela! Public storage hired a gem.
Thanks for the help Lisa!
Very friendly and helpful 👍🏻
Lisa did a very good job I think her
The property manager Lisa was very helpful and polite I highly recommend this location if you need to store your property.
Good luck when (not if) the code-access gate breaks and you cannot access your stuff. You'll have no recourse and they don't care.Nobody answers the phone and there's no-one around.
Lisa was a great customer service rep she did her job like a champ
Nice place, safe and quiet. Lisa is very nice and sweet and she help us a lot!
Lisa is warm kind and courteous toward me. Also she gave healthy information and did not waste time. Thanks for your service.
Great customer service from Lisa she is the best
Lisa was very nice and helpful with everything! I’m so happy she resolved out issues.
The manager Lisa is doing an amazing job and a great help!
Lisa is my savior. She is a very very very staff. She helped me to find the most appropriate space to rent. She even lent me a battery charger for my phone.
Lisa is extraordinary! I was dealing with a really stressful situation and logistically there were a lot of moving pieces downsizing in one day. It felt overwhelming! Lisa was the bright light at the end of the tunnel - helping find solutions, being supportive and encouraging in her lovely way. Thank you so much!
I’ve been renting here for a few years. It’s always clean, always responsive and feels very safe.
Lisa did a wonderful and very professional job taking care of my needs today. She is a gem!
I came in the office to pay my bill and I was helped by a lovely lady name Lisa! She was very professional and nice!
I love this storage I love their service. Her name is Lisa, she was very friendly and very co-operative which just makes us enjoy renting from this Storage thank you**************
Lisa was great, professional and very informative. I was able to view spaces and she answered all of my questions. Fabulous customer service. Thanks.
I have been working with Lisa and she has been doing an amazing job. I really appreciate I really appreciate her very much. She has been so helpful. Thank you Lisa.
HORRIBLE CUSTOMER SERVICE. DO NOT CHOOSE THIS LOCATION. They do not abide by their "scheduled open hours". On Sundays they close at 5pm. I got there at 4:45pm to drop off 2 boxes (they're small) & they literally said they were closing early because they had to be out of there at 4:55pm. Mind you whoever that employee was, was literally yelling at me. I asked him why their hours on their gate says they closed at 5pm & he said he didn't care about what the sign said. If I could give it 0 stars I would. I'm a new customer here, haven't even been there a month but I'm definitely going to be looking for some place else. Not sure why they think it's okay to yell, curse, & turn away their customers when they show up during open hours? DO NOT CHOOSE THIS PLACE TO STORE YOUR THINGS.
Lisa the PM is awesome!! She goes above and beyond for customer service. I had an issue with my account and she was so accommodating in resolving. Highly recommend this location in San Leandro!
Very good work Lisa thank you good job
Thanks Lisa! She’s such a accountable person and always provides us great customer service!
Ms. Tracy exhibited excellent Customer Service Specialist skills, she actively listened, and explained what needed to be explained in order to retain me as a customer.
Thanks felicia for the awesome details
Lisa @ was great, she help me set up my account and showed me my little unit. She was super helpful and friendly! Thank you Lisa@
Lisa was awesome! She went above and beyond. Thank you so much!
Lisa was a great help and made everything very easy. And is a very pleasant person who goes out of her way to make the whole experience very smooth!!
I ran into a snafu in finishing the rental contract through the app. Lisa honored the advertised rate even though it had gone up considerably since the original reservation.
Lisa tiene muy buen servicio al clente
The staff on duty I believe her name is lisa at public storage was very helpful and answer all of our questions my wife and I had. I will def will recomend public storage and will continue to rent from them.
Great customer service today from Bennie,👍
Nicki, who helped me with my storage needs today, was beyond amazing! Helpful, knowledgeable and very customer focused; she is a true customer service superstar! Thank you!
Lisa was exceptionally professional, very decent to deal with. She took her time to work me through the process. I appreciate the smile on your face with every service you provided. Thank you!
Felicia was very kind and very helpful. Thank you
Thank you felicia for keeping the place clean and always friendly
Lisa was very helpful. Took the time to support our transfer to this location and provided afterhour coverage. Greatly appreciate the attentive customer service.
I was helped by Tristan at the office. He was very polite and supportive during my visit and help me to get what I was looking for. He is a great guy with a positive attitude. Highly recommend this location.
This Storage has come a long way with upgrades around the premises. They will work with you if able.
My rental was completed by Bennie
I recived great service From bennie
Felicia was amazing reserved with her today
Bennie was incredibly helpful and courteous polite and friendly. I may steal him from you and hire him myself.
The grounds are always clean and the security guard was present.
Bennie help me complete my rental today five-stars for his service
Thank god for the great customer service i receive by bennie
I believe the representative is named Felicia she is outstanding she's patient and she's very kind she took time to show me what to do how to do and when to do it and I appreciate that so much Public Storage is really outstanding and they've changed to be up to date very millennial I love it
Thank you Felicia for your excellent service
Bennie thanks for your help
Bennie help me out great service public storage
Bennie schedule my vacate good service
Bennie help me change my email thanks alot
Beware of this storage company, once you get in the rent will increase every three months. It is outrageously expensive and if you are three days late in payment, even after renting for several years it is a $95. fee on top of rent. I pay $650. per month in rent and it started at $150. Its not worth it and a total scam.
Tristan was very helpful and was able to assist me very quickly! I appreciate his customer service and going above and beyond walking me through finding my proper space and getting in my unit! Thank you 😊
Bennie el es muy atento y me ayudo con todas mis preguntas recomiendo esta stores
Bennie is a perfect person. He helped us kindly. Thank you veimuch!
Awesome service Bennie thanks public storage
Bennie was incredible with his customer service if anyone ever need storage visit Him in Hayward off of mission blvd he is the best
Bennie vacated me and it was great service.
Bennie gave me the grace period thanks
Bennie gave me excellent service thanx alot
Tristan was very helpful.
5 star service amazing knowledge and best customer service I ever had including dining and shopping her name was Felicia
Bennie was helpful,patient,smiling all the time,professional
Felicia helped me with her amazing customer services.also with a professional call in regards to our new facility door locks.I enjoy the service here and look forward to bringing more business to your facility.
Felicia was so nice and helpful I definitely give her 5 stars!
Excellent service with felicia
Felicia always has excellent customer service
Nicole and Felicia were very helpful with reserving a unit over the phone and with answering all of my questions when I arrived in-person. Highly recommend.
5 star service recibio felicia
Seamless customer service by Davante Jones. Explained everything clearly and quickly. Overall easy sign on experience.
Felicia helped me out and her customer service was amazing! She was thorough with explaining and saved me money! I’ll rent here again.
Good place, clean, safe and quiet......Felicia tiene muy buen servicio al cliente
Felicia is great...... 5 star service
Had the pleasure of working with Felicia for 2 days, always very nice and ready to help
Been renting with felicia for years. I love her! Shes an amazing person
Always excellent service with Felicia