Public Storage Self-Storage Units at 753 N Cashua Drive, Florence, SC

Great experience and friendly staff. Thanks again for your help!!

Great service from all employees, super friendly, insightful and helpful. I just upgraded to a larger refrigerated unit and the transition went smoother than melted butter on toast. Definitely recommend to anyone looking for a great storage facility matched with an even greater staff.

Alyssa was great! She helped me get the right size space. Super friendly and helpful. Highly recommend her!

GREAT SERVICE. REP WAS VERY KNOWLEDGEABLE AND VERY POLITE. I WAS IN AND OUT WITH NO ISSUES

Easy access everything can be done online, The customer service was phenomenal. Everything was explained thoroughly.

Thank you so much. Came in with a friend that recently got a unit and spoke to Sheliah. Very helpful.

Shelia was very helpful. Came in last week with questions about a unit, came in today to rent. I recommend asking for her fir your storage needs.

Came in to rent a space and met Alyssa. She was extremely helpful. Got me into the right size space and helped me complete my rental online right there in office!! Super pleased with my experience at Public Storage and also with Alyssa!

She was very very helpful and nice I think she deserves a pay raise! (Alyssa)

My husband, Montez Huggins & I came in to rent today. Alyssa was absolutely amazing. Great customer service, great personality!! Was such a pleasure to rent with her today!!

Ms Sheliah was very nice and very professional she helped us and was very quickly and she responded quickly and nicely to all of our questions and concerns I would recommend that when you come to the storage unit please ask for her which is ms Sheliah and she will get you squared away asap

Very nice and informative. Explained everything perfectly

Thank you Sheliah for providing great customer service. She is very knowledgeable of the system and is very professional. She is very nice and needs to get a raise for what she does and I appreciate her help. I've never seen this type of 10 star customer service I will forever do all of my personal storage here. She is the best in florence I'm sure the top worker in the entire company even better than the CEO. She doesn't get paid enough for what she does she always have a kool-aid smile on her face.

Pauline was able to do her first Rent by Phone her customer service skills was right on time I highly recommend Pauline to help

Very Nice and professional I was in and out in twenty minutes with My storage unit. Associate was very helpful and explained everything to me it was just so easy and painless. Thanks for being helpful and a professional.

Sheliah was very pleasant and definitely made sure I was satisfied with unit I chose. Happy I decided to go on Cashua.

Sheilah was outstanding with the service she provided ,,,,very professional ,,,, knew exactly what I needed,,and ensured that the unit was clean with easy access !!

Staff is courteous, professional and eager to help throughout the rental process.

The lady ( Sheliah) in the office was extremely professional and sweet and courteous!! Very knowledgeable staff and they made it so easy to rent!

The customer service was EXCELLENT!!!

The ladies in there were very welcome and nice!! They helped with all my concerns!! Really appreciated them!!

Came in to rent a storage unit. I met Alyssa. She was absolutely wonderful. Highly recommend her.

Alyssa she was an absolute pleasure to deal with! I highly recommend her! She was on top of her job And her customer service was top notch. She made my experience pleasurable.

Great place to store your thinga..

Picked a dresser we bought and got an entertainment center and standing mirror for free! What a steal!!

Alyssa was very professional and helpful. She made this process extremely easy for me.

I inquired about a 5x5 today and Alyssa was very helpful and knowledgeable! She made me feel very comfortable and answered all my questions !!! Thank you again Alyssa!

Cannot complete rental online sgreement.

I had a fantastic experience with Taneya when I visited your facility to inquire about a storage unit. Taneya was exceptionally helpful and knowledgeable throughout my visit. She patiently listened to my storage needs and provided me with a range of options tailored to my requirements. What impressed me the most was Taneya's friendly and welcoming demeanor. She made me feel valued as a potential customer and took the time to explain all the details about the storage units, pricing, and security measures. Her expertise and willingness to go the extra mile to assist me were truly appreciated. Thanks to Taneya's excellent customer service, I left your facility with all the information I needed to make an informed decision. I would highly recommend her to anyone seeking storage solutions. Taneya's professionalism and dedication to customer satisfaction make her an outstanding representative for your company. Thank you, Taneya, for making my storage inquiry such a positive and hassle-free experience!

Taneya!!! Was awesome!! I had a lot of questions and she gave me the answers I needed with no hesitation and she made me feel very comfortable!! She’s awesome

Came in to rent a space. Meet Alyssa! Wonderful person, very nice & professional. Got me in & out with no issues. Go in and ask for Alyssa!

Due the passing of our elderly mother we needed to lease storage for the furniture in her nursing home room with little time to move . Sheliah, the rep. for Public Storage, Florence SC worked closely with us with a very tender hearted and warm desire to see that our needs were met. I cannot express the quality and thankfulness of the way she met us and work out the details during this time. I am glad to share with you the quality of the staff and especially Sheliah who went over and above to help us with great quality.

Alyssa and Barbara are wonderful!! Came in the office this morning to get set up with the app. Both are so nice and such a great help!!

Quick and easy service with great rates. Thanks alot Ms. Taneya.

Brian he did a wonderful job with me helping me out really fast

Very nice Storage center.Tanera was very friendly and helpful

Taneya was the ABSOLUTE Best today servicing me. Definitely recommend

Came into the office to let Alyssa know I'd moved out of one of the units i have. As always Alyssa was nothing less than amazing! She is very nice and professional. Keep up the good work.

Huge place

Came in this morning, met with Ms. Alyssa. She was absolutely wonderful. Such a sweet lady!! Helped me with getting the right size space!! $1 promo!! Keep up the great work!!

After a few months they doubled my rent. Apparently they can raise your rent once a year. The ceiling fell in on my unit and they didn't offer a discount or voice any concern over my stuff being damaged. Cheaper places that don't bait and switch and have newer facilities that aren't crumbling

Ok

Alyssa was excellent. Great customer service from her. She was very sweet and professional.

Very good for the money

Alyssa was wonderful. Great customer service!

Alyssa was very nice and helped me out with everything. She’s great! I loved the great customer service !

Absolutely hideous. 700.00$ catalytic converter was cut off my motorhome while in their supposed "SAFE" FACILITY! I was basically told "too bad"..go to the police...the problem is your problem! The i was charged an additional month after i left their facility! I was told they would refund my money! NEVER HAPPENED! STEER CLEAR! Park at your own risk!!!!

Five stars for Barbara

good

Alyssa was wonderful!! Got me in the right size space!! Very friendly!

Alyssa was absolutely wonderful!! Great personality. Great experience!!

Came in and spoke with Alyssa. Had a few questions before renting and she was excellent. She answered all of my questions. She was very nice and professional. I started doing the online rental and was having issues so I went back into the office with Alyssa again and she helped complete the eRental. Wonderful employee. Also love the app she helped me with as well.

Barbara is AMAZING! Super sweet and knowledgeable. Highly recommend yall go see her.

Barbara was great. She was patient and helped me get the right size space!

Would not recommend. Update: was lied to when I set up the rental. Was told there were cameras in the property. There’s one. In the office and the others weren’t working. My truck got vandalized there while renting a spot and public storage was no help. Barbara was very nice! Made the experience really pleasant and quick! Definitely will recommend!

Great experience with Alyssa today!! Super friendly!!

Came in all the way from Lancaster because I was having trouble with completing the eRental. Alyssa greeted me, very nice by the way. She helped me complete the eRental and get me the space I needed. Great personality!! Go see her for you storage needs!

I watched Alyssa multitask ,and wait on 4 customers at onve and kindly took care of us with excellance.

Alyssa was wonderful. Great experience with her. Highly recommend everyone to go see her for their storage needs.

This is a great clean place to store your belongings! The front office assistants were very helpful and informative!

Alyssa was wonderful! Great attitude. Got me in and out.

A big hole was at top of my storage, My furniture had alot of debree on it when I came and got it, not to mention my friend storage was just broken in to at the same storage facility, TV's and clothes and shoes were stolen as well,

Barbra was a great help helping me get a storage unit set up.

Went in to rent two storage units. Alyssa showed me both spaces. One of the spaces I was going to get, someone rented it online before we could get back into the office to do the rental. She found another solution to get me a bigger space and honor the original price. She was so patient and so professional. I highly recommend anyone to come see her for their storage needs. Walked out of the office very happy and satisfied with my Public Storage experience.

Barbara was a great help during the purchase of my 5x10. The service she provided was very informative. Great job.

Went in to pay my bill for the month. Barbara helped me out with that along with updating my card for auto-pay! Great customer service.

Had a wonderful experience with Alyssa and Barbara today!! Professional and full of laughs!! Got me in and out with no issues.. highly recommended.

Came in to rent a unit. Was greeted by Barbara. Very nice and professional. She helped me get the right unit and got me in and out with no issues.

Barbara and Alyssa were amazing this morning. I completed an eRental & when I finally came out here to move my things in, I noticed it was too small. Both Barbara & Alyssa got me into the correct size space. Enjoyed my experience with them two today!! 😊

Alyssa is great! She took care of me right away and had a great attitude!

Came in to rent a storage unit for my daughter. Alyssa helped me out a great deal! My experience here was nothing less than great and met my expectations. Highly recommend this place for your storage needs. Great job!

Went in to get a storage unit. Alyssa was absolutely wonderful. She was extremely nice. Got me in and out with no problems. The app is great and very convenient. Please go see Alyssa for all of your storage needs.

Some employees are nice and some and rude they over charge and almost every time I pull in this place I get a flat tire. The roof caved in on top of my 20x40 unit and ruined almost everything I owned and nothing was done about it and I was the one that had to clean the mess up. Then got fussed and charged for the trash from the roof. I DO NOT suggest this place to anyone.

Barbara was wonderful. Great experience with her. She was very nice and polite. Got me in and out with no issues.

Alyssa was WONDERFUL. Answered all of my questions. Got me in the right size space! Very nice, sweet & professional!! Go see her for your storage needs!!

I have had an unsatisfactory experience with Alyssa and Sheila at public storage location at 753 North Cashua Street Florence SC. Very poor customer service skills. Unable to answer questions, very defensive BEHAVIOR.

Alyssa was wonderful!! Had a great experience with her today while renting my storage unit. Highly recommend everyone going to her with their storage needs. Keep up the great work, Alyssa.

Words can’t explain how much Barbara help me find the prefect unit she was amazing. If you need help looking for a storage unit ask for Barbara she’s the one to go to. Thank you so much

Una muy buena opción.

Went into the public storage to buy boxes for my move. Explained to Barbara that I am moving far away and would be giving a lot of my things away because I couldn't afford to tag them along. Barbara told me that it would be better if I got a small unit to store the things I wanted to keep, she went through space sizes and took me to see a unit and sold me on it. I am very pleased with the service and very happy to have met Barbara very helpful.

Alyssa was great! She was super friendly. Got me in and out with no problems. Highly recommend her for your storage needs.

I was greeted by the most friendly employee ever when I walked in the door! Mrs. Barbra helped me through the entire process of renting the storage unit. I have enjoyed doing business and thus far and 100% of that is because of the help I got from Barbra; I am looking forward to a positive experience at this facility. The unit itself is large and spacious and well worth the money. If you need a place to put your stuff, this is a good place to come.

Alyssa and Barbara were GREAT! Highly recommended!!!

Alyssa was GREAT! Personality is phenomenal! Got me in and out. Definitely recommend going to see her for all of your storage needs!

Alyssa and Barbara were awesome! Made it so easy to rent. Showed me the units and were very pleasant and professional!

Alyssa was great! Showed me the space to make sure I was in the right size! Got me in and out!! Very polite and professional. Need more like her.

Barbra was great. Very professional, organized and helpful.

Got in and got out. Great service from Alyssa. Very nice and professional. Highly recommended.

Barbara was very professional and helped me out in no time. I would truly recommend you see Barbara for all your storage needs