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Address

8611 S 222nd Street
Kent, WA 98031

Phone

253-234-9794

253-234-9794

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

253-234-9794

253-234-9794

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 64/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 64 /mo $ 85
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7.5'x10'
    Online only price
    $ 72/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Inside unit
    • 1st Floor
    $ 72 /mo $ 96
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 84/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 84 /mo $ 112
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 93/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 93 /mo $ 124
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 152/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 152 /mo $ 203
    Online only price
    + one-time $29 admin fee
    2 units left!
    Limited availability

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 154/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 154 /mo $ 205
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 205/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 205 /mo $ 274
    Online only price
    + one-time $29 admin fee
    Hurry!
    Limited availability

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 305/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 305 /mo $ 406
    Online only price
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Kent Storage Units on State Route 167

This Kent Public Storage is just off SR 167 with a variety of self storage options to help local residents and businesses stay organized throughout the year.
It's easy to get to this facility from just about anywhere in town, located on the west side of Highway 167 between 212th Street and 228th Street.
Families near Emerald Park Elementary School can utilize a 5x5 storage unit to pack up a few boxes of holiday decorations, small home furnishings or other seasonal items, while residents near Mill Creek Middle School can use a 10x30 storage unit to hang on to anything from multiple bedrooms, the living room, kitchen, dining room and family room.
In a heavy commercial and industrial area, a 10x20 storage unit can be a great way for local companies to keep extra equipment and supplies all nearby without taking up too much space in the workplace.
Outdoor storage units allow customers to drive right up to the door for easy loading and unloading, while indoor storage units offer the comfort and privacy of unit access from inside the building.
Plus, the storage area is gated and features key-code access.
Whether a planned move or an unexpected turn of events, the need for self storage space can pop up at any time. When it does, look no further than this Public Storage in Kent to lend a hand with a great selection of cheap storage units.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 442)

November 21, 2024
Google Public Storage ClipsOfMoni J
Updated review: management contacted to apologize for the misunderstandings. Unfortunately for us, working lights in the unit are “last priority” so we did have to purchase our own battery light, No other units were available but they tried their best to accommodate so I can appreciate them and their effort. Looking forward to better communication, questions before accusations for mutual respect.
November 20, 2024
Google Public Storage Renae and David Linder
Everything stolen and they refused to reimburse us. Taking them to court. Stay far far away.
November 19, 2024
Google Public Storage Grace
Chariesse is literally Soo helpful! She stayed to make sure I got into my unit and even helped me get access online to my ID , she was very kind and understanding...thank you Soo much!!!
November 5, 2024
Google Public Storage Joseph Kiiru
Chariesse gives excellent service and answered all my questions.
November 3, 2024
Google Public Storage Chill2381
Chariesse is the best!! She got me into a unit a couple months ago at a great rate, was really helpful, and made the entire process easy. I recently had an issue with one of my locks and she explained and recommended a much better alternative. She has always taken care of any issue for me professionally and quickly. You can tell she cares about her job and that property, along with the people and their possessions there. Thanks again, Jason.
October 30, 2024
Google Public Storage Toya Banks
Chariesse is friendly and professional. She answered all my questions with knowledge. The facility is clean and the units are nice. I will recommend this place to family and friends for their storage needs.
October 18, 2024
Google Public Storage Emile Gbetnkom
Chariesse was very professional. Good communicator and punctual. She was able to answer all the questions and concerns I had.
September 28, 2024
Google Public Storage Cammie Carl
Manager is attentive. Property is clean and well maintained. Everything was secure and I had no issues.
September 6, 2024
Google Public Storage Jamil Ayobi
August 5, 2024
Google Public Storage Vehe Lee
Got my storage and Charisse was a great help showed us all around and very attentive and helpful......
July 11, 2024
Google Public Storage Mariya Rossa
Very good service
June 29, 2024
Google Public Storage Alex Bogard
Charisse was wonderful to work with, and the storage units are nice!
June 14, 2024
Google Public Storage Hrs CA
Chariesse helped me when the lightbulb at my unit stopped working, excellent customer service at this location, which is why I picked this one above other storage facilities 😊👍🏽
May 14, 2024
Google Public Storage M
Mychelle she is the most nicest understanding and compassionate person I’ve ever worked with at public storage she is a true keeper
May 10, 2024
Google Public Storage eliud wambugu
Outstanding customer service
May 10, 2024
Google Public Storage Fredrick Mwangi
Very friendly,helpful and professional……
May 9, 2024
Google Public Storage andrei domasin
Audra was very helpful and got me a great deal on a storage. Thank you so much!
May 2, 2024
Google Public Storage Jenelle
Chariesse, was awesome! I got the wrong size unit and she helped me upgrade quickly with no problems! Super sweet and professional!!!!
May 1, 2024
Google Public Storage Gerald Powers
Laura was excellent help, very courteous and professional.
April 25, 2024
Google Public Storage Jimmie Ellis
Thank you Charisse for explaining everything and keeping it simple. Like I said your customer service skills are awesome.
April 14, 2024
Google Public Storage Barren Jones
Chariesse is very knowledgeable and gives fantastic customer service
April 14, 2024
Google Public Storage Tucai Malu
CHARIESE ANSWERED ALL MY QUSTIONS AND WAS VERY KNOWLEDGEABLE.
April 14, 2024
Google Public Storage National Chimney And Roofing Services
CHARIESE ANSWERED ALL MY QUSTIONS AND WAS SUPER FRIENDLY!
April 13, 2024
Google Public Storage Karmen Love
Fantastic customer service from Chariesse! I always see her out and about doing something to make the place cleaner and well kept.
March 31, 2024
Google Public Storage The Last Latchkey Kid
I was taking over a family member’s unit and needed to downsize. Moving units and estimating size requirements was intimidating enough for me to ignore it for a few months. My intimidation was unnecessary, as I learned after calling the Public Storage office for this location. Chariesse was truly helpful. She eyed my previous storage unit and items and set me up with a new, more appropriate unit in about 20 minutes. Awesome service, and to top in off, this was all on Easter Sunday. The facility itself is nice and secure, but as with most purchasing decisions I make, it comes down to the people.
March 31, 2024
Google Public Storage Laddi Ghotra
March 30, 2024
Google Public Storage Sebastian Hood
Chariesse and her supervisor were super nice and were able to walk us through the entire process. They were very attentive and patient. Nice service!
March 6, 2024
Google Public Storage Alexia Justice
My move in was amazing Kiki was very informative and showed amazing customer service
March 5, 2024
Google Public Storage scott eakins
Kiki was the best
March 2, 2024
Google Public Storage Gunnar Ekenman
Outstanding customer service and very helpful. Thank you Chariesse!
March 2, 2024
Google Public Storage Felicia Malu
Best customer service ever , very knowledgeable, and friendly property manager Chariesse!! 😀
February 28, 2024
Google Public Storage Tanner Heidelberg
Kiki was a lot of help, which made the process very easy. No stress, no worries
February 6, 2024
Google Public Storage Norma Sánchez
Kiki is a amazing manager , she has very Good customer service and she helped me with my storage needs.
February 4, 2024
Google Public Storage Elvia Paredes
January 28, 2024
Google Public Storage Najila Nsim
Mychelle at Public Storage is fantastic! She made reserving storage super easy. Her knowledge and friendly attitude made a big difference. Highly recommend her service!
January 21, 2024
Google Public Storage Rmt
Fantastic staff, clean property, nice units great prices. 👍👍
January 10, 2024
Google Public Storage Sierra Morris
November 30, 2023
Google Public Storage caliek france
Yesterday I arrived to this facility at around 1pm for my check in and the office was closed despite business hours being 9:30 - 6pm according to the website, corporate and their phone customer service reps. I went to another public storage to be checked in, came back, unloaded my furniture and was done around 5pm. Still there was no one at the office.
November 19, 2023
Google Public Storage Randi Fairbourn
Decent storage facility. My only complaint is the access hours! You can only have access to your storage unit until 9pm. I would think that with how long public storage has been around that they would have extended their hours, to a later time, by now to accommodate more people’s schedules.
November 17, 2023
Google Public Storage Jaden Douglas
November 1, 2023
Google Public Storage Ziad Kemal
One of the best public storage I have used Teuila is one of the best manger too thanks for your kindness and help Teuila.
October 17, 2023
Google Public Storage Celeste Best
Teuila is the best!! Very kind and helpful staff, she made the whole process stress free and her personality made my day shine so much brighter! She deserves a raise!!
October 11, 2023
Google Public Storage Raymon Graham
Amazing customer service! I worked with Teuila throughly the day to resolve a account issue. After troubleshooting throughout the day we were able gain access to the account and gets storage unit set up. Teuila was patient and responsive throughout this process, thanks again!
October 11, 2023
Google Public Storage Warehouse Equipments
Servicio al cliente muy amable. Gracias teuila por ayudarme a encontrar el espacio que necesitaba Muy profesional ,.
September 27, 2023
Google Public Storage isaac mugo
Received exellent services from Teuila. Went out of her way to help.
September 25, 2023
Google Public Storage Travis Madison
Nice experience
September 2, 2023
Google Public Storage Gaby Solorzano
Very friendly attentive staff Very good service Tauila
September 2, 2023
Google Public Storage Hector Aguirre
Teuila Good manager she always likes to help her clients to solve any professional problem in her work
July 29, 2023
Google Public Storage victoria johnson
Teuila was so wonderful! She made my entire experience at public storage a wonderful one. It was smooth, just absolutely seamless the entire time! She was incredibly helpful every step of the way, the facility was always kept clean, when it came time for moving out of my until Teuila was there every step of the process explaining things extremely, she was so thoughtful, so incredibly helpful and she made the entire process SO easy. Thank you!!
July 21, 2023
Google Public Storage Obsidian Healer
Teuila is a wonderful manager. Great customer service and amazing personality. Best experience i have ever had with any service.
July 20, 2023
Google Public Storage Jae “Jae” McCray-Singleton
I love the fact that it is truly secure, clean, and the lady there is awesome she really knows her stuff and I love the fact she personally reaches out to make sure everything is okay and that your comfortable and satisfied with services.
July 18, 2023
Google Public Storage Masi Maaele
Absolutely loved the customer service by teuila she was a big help to me. Especially because it's my 1st time ever at a storage company. Teuila made me feel comfortable that my things were in good hands, she answered all my questions and concerns. And walked me to my unit to see if everything was to my liking, also showed me how to open the Gate thru my phone. ⭐️⭐️⭐️⭐️⭐️ Thank you so much teuila
July 1, 2023
Google Public Storage HandyTandyllc
Teuila was so sweet and helpful! Wonder person!
June 9, 2023
Google Public Storage Dave Hinton
Updated review: Teuila and Shelby I stopped by, to pick up a few things for work, and they were very helpful with my questions. Very professional, and quick, to assist me. But more importantly, they were quick to resolve the issues I was having. Came in to make a payment, and Nolie Estrava was very helpful and quick to assist me at store 26805. It was very pleasant to see a business like this taking the extra mile to make it's customers feel at home.
May 31, 2023
Google Public Storage ed adriano
Great front desk staff and I was well received.
May 31, 2023
Google Public Storage Uitisone Notoa
Teuila is really good at her job helping me out and always leading me in the right direction thank you
May 31, 2023
Google Public Storage Demetrius Barber
Teulla was very helpful and brighten my day
May 30, 2023
Google Public Storage Albert Wilson II
I'll tell you what teuila is awesome I had problem using the gate and getting into my unite she stop everything she's doing and help me out speak respectful and humble with a good attitude thank you teuila I wound not got ir done without you agian thank you
May 30, 2023
Google Public Storage Riley Smith
I needed help with a storage and teuila was extremely helpful with helping me out and literally went through everything with me she really good and patient thank you teuila
May 27, 2023
Google Public Storage Aaron Lopez
Teuila is so helpful and honest we need a need like her thank you !!
May 27, 2023
Google Public Storage John Worden
Teuila is awesome!!
May 27, 2023
Google Public Storage Dee Andrew
Teuila is very kind and understanding always go out of her way to help others she deserve a raise for doing all this extra work thank you teuila
April 10, 2023
Google Public Storage Suzanne Duncan
Unsafe. Had my unit broken into twice in less than six months! Told it “seldom has happened” zero processes or protocols in place by management to rectify, appease or or manage on behalf of the customer. And they still charged me full rent?? No idea what I’m paying to store..: the junk they left behind? Once I get my remaining belongings out - I will never use a Public Storage brand company again.
March 29, 2023
Google Public Storage Stacy Butler
Nice, friendly staff & clean, well maintained facility
March 8, 2023
Google Public Storage Chris McCafferty
We've had a place here for several years but the price just keeps going up and we've had to find another location that is not so expensive.
March 3, 2023
Google Public Storage John Wayne
Management at this property was very helpful teuila was the best customer service ever here thanks
March 1, 2023
Google Public Storage Reconcon aleman27
Nos atendió muy amablemente Teuila exelente atención
February 28, 2023
Google Public Storage Kai Doane
UPDATE: District manager called us to "make things right", gave no reasoning or insight into how this could have happened, and offered us a $150 refund for one month rent (that never came). Seriously, go elsewhere. Would strongly discourage using this facility. Our storage unit was broken into and we had many valuables stolen. No one ever informed us there had been a break in and we only found out when we opened the unit. When we told management what happened she pretended to be shocked and told us that they would go through all of the security footage, only to tell us later that the cameras were off during the time of the break-in?? That seems like something you’d remember or reach out to your renters about. It honestly felt like it was in inside job with the management there. They were shady about details of the break-in, didn’t inform us that there was a break-in, and were not helpful at all after we found out. Save your money and your possessions and rent from somewhere else. SUPER SHADY.
February 17, 2023
Google Public Storage ML
I would recommend the facilities and great location and the ladies who work in the office Teuila and Shelby , thank you for always taking great care of customers and specially when I have questions or any concern you always there and available to help me out . Five star to you !!!
February 14, 2023
Google Public Storage Kelly Hanson (Mogas928)
Super clean and respectable place. Actually get good safe vibes from the place. A little higher priced than the other places in town but you get it back in overall, accessibility, value and piece of mind. I recommend this facility to everyone if they are able to afford a little bit more than the cheap guys.
January 26, 2023
Google Public Storage Alexandria Hackman
Teuila was so professional and helpful! It was my first time renting a storage unit and she was so helpful and made the process so smooth. She was patient with me and all of my questions and offered to show me the size of the unit prior to agreeing to it to make sure it fit all of my needs. I visited multiple locations prior to deciding on this location and she was by far the sweetest and most knowledgeable person I spoke to. If anyone is in search of a unit go see her!
January 20, 2023
Google Public Storage steve nguyen
Good and safe storage,no break in to store stuff,see property manager Teuila she take good care.
January 17, 2023
Google Public Storage Risa Nodine
Very friendly and easy to move in
January 12, 2023
Google Public Storage Mathea Tenwalde
Teuila was extremely helpful every step of the way. She walked me through the whole process of renting a unit and even showed me the best place to park for closest access. Employee of the year award goes to Teuila!!
January 10, 2023
Google Public Storage shawray butler
Teuila was amazing. I went to a public storage and waited 30 minutes to get no help. I searched this location and was greeted by a smiling face. Teuila even showed me the unit space to make sure my needs would be met. A super thank you Teuila!!!
January 3, 2023
Google Public Storage Winnie Njuguna
Teuila was very helpful today and friendly. I'd highly recommend her. She's a professional too
January 2, 2023
Google Public Storage ibrahim traore
December 31, 2022
Google Public Storage Daniel Olson
Hands down! Teuila, is the best person I've ever dealt with at a storage facility. She was WAY more knowledgeable than the last person there. Also, I felt she genuinely cared about me and what we talked about. You will, for sure, be in good hands if you go there and meet her.
December 20, 2022
Google Public Storage Anthony Harris
When I initially signed-up for my storage unit , I didn’t realize how terribly easy it would be , they have an online process that’s a no brainer , software is outstanding, Bluetooth access from your cellphone upon entry . How convenient is that . Very informative and friendly customer service rep Teuila made even better with things I should know and giving me directions to my unit . I highly recommend this company if you’re looking for a storage. It couldn’t have been a better experience.
December 16, 2022
Google Public Storage patrick Samachy
I've been with this public storage for a while now and I've never been so satisfied with service here Teuila offers! She is very understanding and people person!
December 16, 2022
Google Public Storage Ed dezignz
Teuila was amazing in helping me with my storage needs. I love the friendly energy and helpful spirit!
December 12, 2022
Google Public Storage Jeremy Sharp
Good price, nice location (right next to the freeway yet tucked away from view and easy access) friendly service - Tess obviously takes pride in her job here and she always remembers my name. The only thing I wish different would be the hours of accessibility, though it is quite difficult to find a 24 hour storage facility and I believe it may have something to do with corporate decisions beyond their control. Updated Review: I'll leave this at 4 stars because some of the staff on site is great but the company could be better. Teuila was friendly and helpful and she earned 5 stars from me but corporate gets 2.5. In the time I've had a unit here the company has raised the price multiple times (enough for me to have lost count). One time they ever raised the price by ~$65 (without notice), then sent me an notice saying "We've lowered your price (by ~$20), you're welcome!" So they quietly raised it by $65, then lowered it by $20 and played it off like they were giving me a deal, kind of shady. It also takes a while for them to schedule services. There's no light in my current unit, my last one didn't have a light either and it had a faulty door that was a hazard. It was hard to open and almost fell on me a few times. After several months and multiple requests they finally fixed the door.
December 6, 2022
Google Public Storage Mike HR
Спасибо за услугу! Очень хорошо работают! Teuila она работает очень хорошо и оперативно, спасибо вам огромное ))
December 1, 2022
Google Public Storage Sheridan Gleason
Tuila is awesome! Very sweet and helpful!!
November 22, 2022
Google Public Storage Will Davis
Outstanding customer service, Teuila is was very helpful and made our move in simple.
November 5, 2022
Google Public Storage marco Whitfield
Tequila was a great help for me and she is doing a great job
October 10, 2022
Google Public Storage Jeremiah Dingel
I needed a good, safe, and secure area to store our furniture while in between moving, and this place was it! I appreciate the helpful staff, Hailey, and teuila. Highly recommend :)
September 29, 2022
Google Public Storage Terrell Greer
Front desk was amazing with assisting us with obtaining the perfect unit.
September 27, 2022
Google Public Storage Detric Johnson
Teuila is so very helpful she really makes my day easier when I encounter her presence, she's a real people person easy to talk to.
September 23, 2022
Google Public Storage Rey Garcia-Zillen (Bambino)
Teuila made it so easy to get a storage and was very fast with getting us through the process.
September 23, 2022
Google Public Storage Michael Garcia-Zillen
Acquiring a storage couldn't have gone smoother. No hassle whatsoever, Teuila was very nice and overall the interaction felt very professional. 5/5 would recommend.
September 21, 2022
Google Public Storage Lanetta Riley
Teuila was super amazing!! Top notch service delivery. If you need great customer service while renting a storage unit, I strongly recommend Teuila at Kent Public Storage at 8611 S. 222nd Street.
September 13, 2022
Google Public Storage Tomas Ordonez
New comment: Teuila Thank you for all the help on getting a good price and setting me up with a new and bigger storage. Provided me all information needed and made the process really easy. Old comment: Very helpful and friendly, looking to help any way possible. Gave me all information needed and made the process really easy. It really helps tremendously when you just moved here and you are rushing to settle in to your new home. Thank you Angie and Talo for all your help!!
September 13, 2022
Google Public Storage djibril traore
Thank you for the great service Teuila
September 3, 2022
Google Public Storage BL
Excellent customer service I received from Nolie Estrada . Problem solved. Thanks.
August 23, 2022
Google Public Storage Shawna Boggs
Store manager T was very nice and was acting like a friend would. Very comforting. The place is a little hidden.
August 19, 2022
Google Public Storage Kim Boggs
July 10, 2022
Google Public Storage Henry Williams
July 4, 2022
Google Public Storage Ihor Matviichuk
June 27, 2022
Google Public Storage TC
June 16, 2022
Google Public Storage j spensley
Great manager, clean facility. Need to have mid-month payment options for those who only receive one paycheck a month midmonth. Hard ti believe a corp the size of Public is so inflexible.
June 2, 2022
Google Public Storage Nicole Cummins
May 30, 2022
Google Public Storage Ezra Ducay
May 30, 2022
Google Public Storage usa forever
Best price and suggestions ever have for business and the guy are chillin too.. Recommended for everyone.
May 23, 2022
Google Public Storage Hugh Fuimaono
No problem register up online and good communication with office manager. Just forgot to give the code for the indoor storage unit other than that.
May 1, 2022
Google Public Storage Chris Led
Praise where it deserves, I received top-notch customer service—explicitly dealt with Lori and Jane in multiple locations—providing knowledgeable and courteous service. This facility stood out to me for cleanliness, 9:00pm access and safety as one day I placed my lock incorrectly and Jane noticed it while walking the property. She communicated it to me and secured my belongings until I could come back the following day. Superb, thank you!
April 28, 2022
Google Public Storage Anna Bolos
Able to get in & out without much difficulty.
April 22, 2022
Google Public Storage Jennifer Huberty
Very unhappy with the service I received today. I bid on a unit that was up for auction, and immediately after getting off of work, I wasted 45 minutes in traffic trying to get here before they closed at 6pm. When I realized it would probably be within 5 minutes of closing before I reached their location, I called Public Storage. There is no local # to reach an actual person at this location, so when I called the listed # the customer service representative assured me I would be able to make the payment I was required to make in order to secure the unit I bid on, even if it was within a couple minutes of closing. Of course when I finally arrived about 4 minutes before closing, the gentleman working behind the counter, told me it would take way too long, and said he wouldn't do anything to help tonite. He told me to just come back tomorrow morning,; and was extremely rude about it. When a unit is won through auction, 48 hours is all the time you are allowed to clean it out completely or lose your deposit; and that is time that I no longer have available in order to fulfill my obligation. The rude and dismissive way I was treated, as well as the misinformation I was given by the customer service rep was surprising to say the least.
April 20, 2022
Google Public Storage Ken Smith
Easy to reserve a unit online and get an access code. No hassle auto-pay every month. Property manager were very helpful when we moved out to insure everything was okay.
April 19, 2022
Google Public Storage Pippa McCurry
Booked online and visited space. Was able to meet Jane, property manager. Great customer service. Answered all my questions. Was friendly and informative. This facility checks all the boxes.
March 31, 2022
Google Public Storage R BR
This guy is great at helping you!
March 5, 2022
Google Public Storage Myron Perish
Nole Estrada was great and got me set up very quickly.
March 5, 2022
Google Public Storage A.Michael Glaefke
I had a little trouble with setting up the auto-pay on my account. Nolie Estrada was the manager at the unit that day and was very instrumental in helping me set up the auto-pay. He was very professional and pleasant to deal with in solving this problem.
February 25, 2022
Google Public Storage Five Star
Teuila noticed that my storage wasn’t fully locked and made a call to me to make sure I lock it asap, it nice to know that employees of this facility go that extra mile and do walk around to make sure everything is locked and secured. Thank you so much for your excellent work.
February 22, 2022
Google Public Storage Tom Stuth
January 20, 2022
Google Public Storage Viktor Sadovoy
January 16, 2022
Google Public Storage Eduardo Rodriguez