Public Storage 1489 General Booth Blvd
Virginia Beach, VA 2345 is where you want to go if you're looking for a very clean, and very well kept and superbly maintained storage place. It is also run by very reliable and customer service-oriented on site property manager by the name of Chassidy.
Simply Said, "This Lady is absolutely incredible". They don't make them like her any more. So don’ t even waste your time driving around all over Virginia Beach looking for that perfect person and that perfect place. When you stop here, you are at that special place. No need to go in further. You only need to make one stop, and that’s at 1489 General Booth Blvd. This facility is without a doubt a Five Star ***** Location if ever I saw one. The property manager Chassidy s absolutely phenomenal in every sense of the word. She has that “Excellent customer service quality that we all are looking for these days (but seldom get), and a real sincere desire to please her customers all the time. Her personal one-on-one inter-reaction with you is exceptional, she is fast, accurate and always very thorough in the way she performs her job. Extremely polite, and always personable, courteous and professional in her approach to her customers. Her customer service techniques are flawless.
Chassidy"s sincere willingness and eagerness to please her customers will be obvious from the very first time that you talk to her. She always provides that "Personal Touch" with a great big smile, and that say’s allot about her as a person. Chassidy is in a class all by herself. That's why I am a long time/Long term customer. There is really no need for me to go anywhere else. This is that ideal place that you have always been looking for. And the Property Manager Chassidy is definitely a Keeper!!!
Chassidy was extremely helpful as always. Top notch customer service and communication!
Cassidy was very helpful & pleasant.
Chassidy was fast, friendly and helpful.
Chassidy very helpful explained everything satisfactory to me
Chassidy was phenomenal and got me set up with a storage unit quickly! Great customer service, clean units, and a secure property.
Chassidy has been very helpful in setting up our storage unit
Chassidy has been very patient and helpful
Thank you Chassidy!!
Chassidy provided excellent service and was very helpful.
Chassidy was very kind and helpful. I would recommend her any day!
Chassidy, very kind and helpful with getting a unit and setting up my account.
Chassidy was very helpful in getting contact info updated, and logging into our account. She was very patient with us since I am tech challenged😊
Chassidy was friendly and made it easy to sign up and receive access to property.
Chassidy was very pleasant to deal with and informative!! I appreciate having someone I can talk to directly that cares about helping others. If we ever need a storage again in the future we will definitely be using this facility!!
Chassidy is such a great help! Since day one at Public Storage she has always been dependable and helpful!!
Excellent customer service from Chassidy.
Chassidy was very helpful and kind getting me started with my new storage space.
Chassidy was excellent and extremely helpful. I give her a 5 star review due to her excellent customer service and friendly attitude!
I am logging back in to change the review from a 5 star review to a one star review: the woman that checked me in when I first started my contract basically coerced me into writing a 5 star review so she could get a free lunch. When i returned with a full truck full of equipment during normal 9 to 5 working hours. The gate would not open. I called multiple different phone numbers to get some assistance. Could not speak to any live customer service. The woman just so happened to to walk out of the storage area and apparently Was her day off so she couldn’t spare 30 seconds to help
Me. Told me to call the number. The number finally got me to a customer service representative. They were not able to help me. Mean while the office was empty as there was no one else working there. The woman apparently lives above the office. So I understand if it really was my day off and I just so happened to be going about my business i would not want to have to deal with customer service problems. Then I requested to make a complaint to the manager as I was not going to drive home and leave a complete truck load of boxes. I waited around on the phone to try to get the gate opened so I can drop all of my belongings off in the storage unit that I had just paid for and again during normal hours. The woman just so happened to return with her lunch and casually walked back by and didn’t say a word and opened the gate for me. Without uttering a word. I wanted to submit a complaint to the manager. The customer service person sent the complaint to the woman. Which I specifically asked not to happen. I wanted the manager overall in charge of the area. Again specifically asked for that. So long story short. I don’t recommend this business and highly recommend that who ever reads this to please take a look at this person you are calling the manager.
Chassidy is so helpful and welcoming as soon as you walk on property. She’s friendly, greets with a smile and makes the entire experience a lot easier. Helped us find the unit, ensured it was clean and explained how to access and exit.
Chassidy was very helpful in getting me transferred to a smaller space. She’s fast, friendly and efficient. Thank you!
Cassidy was amazing, knowledgeable and very helpful! Made the whole experience
Chassidy was wonderful. She showed me the unit before I purchase and made the sign up process easy and smooth!
Chassidy was very helpful in helping me figure out autopay on account. She is always a pleasure to work with.
Chassidy was awesome, always there to answer the call and help when you need it. The place looked very nice and cleanly. I will always refer anyone to her at this public storage location.
Chassidy was very helpful with rent by phone and help me set up account to use mobile app. Great customer service. Thank you.
Giving a 5 star for 5 star service! Thank you Chassidy for your excellent customer service! Keep up the good work…
Cassidy service was great thank you for your help.
Chassidy was such a great help, helped us with all the steps with inquiring about the storage units,and she answered all questions that we had. In addition, she has such a great personality. Thank you Chassidy!
Cassidy was amazing she was very knowledgeable and helped us get our storage unit. Would definitely recommend public storage.
Outstanding customer service! Chassidy is heaven sent!
During this stressful time of moving Chassidy was a huge help in reaching out and finishing up the registration process. It was a big weight off of my shoulders. She was so kind and patient which is hard to find these days! Keep up the good work!
Thanks for waiting for me, and helping with move in.
Chassidy was super helpful! Very efficient and friendly! Will continue to store our stuff here!!
Chassidy was awesome to work with... Knowledgeable and very professional. Really could not be more pleased
Chassidy was a very big help and got me set up in a very fast and timely manner would highly recommend
Chassidy the property manager is awesome! She is always so helpful and greets everyone with a smile! She is always there making things look neat and tidy and keeping the property clean. Thanks for making this a great place to store my stuff, I will tell anyone I know to go there for their storage needs!
Terri was extremely helpful and got me moved in quick!
Chassidy was really helpful with moving in a helping a service member out
Chassidy was extremely helpful and got me moved in quick!
Chassidy was so helpful! Great service.
Cassidy was very helpful, knowledgeable and friendly
Move in was fast and easy Chassidy was great knowledgeable and very informative even with local info Thanks Chassidy
Chassidy helped me transfer units. Very easy process!!
Amazing service by Chassidy!! She was set and gave an incredible service with my storage. Definitely recommend.
Chassidy, was very helpful, quick n easy process
Was very thorough.
What I didn’t understand she was very patient to explain until I did.
Chassidy had awesome customer service on 4/4/2024
Chassidy- helpful informative speedy and knowledgeable.
Got me a better deal with a bigger unit . Thankful
Chassity was extremely professional & helpful. She makes coming to Public storage enjoyable. If I were you, I would give her a $5500 a year pay raise before somebody else steals her away from you.
Chassidy was super great getting us set up with a new unit, especially while my crazy toddler tested the acoustics in every space 🤦♀️🤣. She's continued to be helpful since move-in day.
Chassidy was very knowledgeable, and eager to satisfy her customers. Thanks for the great service.
Chassidy was a pleasure working with and the help in getting my storage unit set up
Chassidy was excellent. She made my check out process fast and efficient. I will definitely be back if I need storage again!
Went in today to sign up for a storage unit. Chassidy was EXCELLENT! Super friendly and very helpful! Happy to know there is great staff, in case I ever need anything. 😊
Wonderful experience and customer service was amazing
Chassidy was a huge help got me a unit and all the paperwork done within 30 minutes super helpful and very kind.
I really should be giving 6 stars but that is not an option...She was professional and courteous, and worked with a sense of urgency...
Cassidy was fantastic. Very insightful
Chassidy was very helpful and professional
Chassidy was great and super helpful. Her service was impeccable and she was very nice
Cassidy was very helpful and informative!
The property Manager notice something incorrect with my account and immediately called me and rectified the matter.
Outstanding customer service
Chassidy was super helpful every was clean had a great experience.
Thank you Chassidy, again, excellent service!
Chassidy was very helpful and process was fast.
Chassidy was very helpful with setting up my storage space. Great service
Cassidy was very nice and very helpful.
Chassidy was so helpful and made the experience quick and stress free.
Chassidy was very helpful and answered all my questions! Highly recommend
Chassidy was very friendly and helpful. Great facility.
Chassidy was awesome and efficient! Glad to have found a unit available in our area!
Chassidy gave great customer service and made the whole process of rental fast and easy.
Chassidy was amazing! The kiosk at the other location was acting strange I walked in to the location and was able to get fast kind amazing service for my unit at a different location. Clean area and kind customer service
Thank you so much for your help, Chassidy! You dabest!
Great service from Chassidy!
Chassidy made it clear and easy going for the move in process 👍🏽
Chassis was great in helping me today. 10 Stars!! ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Chassidy was very helpful and gave me great customer service. Renting here was quick and easy for me after a long day of travel.
Chassidy was fantastic in helping me set up my lot rental. Highly recommend for great customer service!
Chassidy was awesome and super helpful!
Classify provides great service!
Chassidy helped me with my transfer at another property and was extremely helpful and very courteous.
Excellent service!
Chassidy was fantastic and we love to be here. Thx so much 👍
Classidy is the queen of public storage are you gonna shut up over here?
Chassidy was very helpful and thorough with my rental agreement and experience.
The public storage rep named Chassidy at the general booth location in Virginia Beach is the best rep they got. She has great customer service and she’s patient. She also helped me find the best rate’s and went above and beyond to make sure the process is smooth. I just want to say Thank you and thank you!!!
Chassidy has been wonderful to work with.
Awesome place with good prices and friendly staff. Cassidy helped me out when I was in a crunch and went above and beyond!
Chasity is friendly, respectful, helpful and operates a well run location. The property was always well maintained each time I went to my storage locker. Chasity deserves a raise and promotion due to her level of professionalism that she exhibits. I highly recommend this particular location in Virginia Beach.
Kristen & Chastity. was very professional in great
Chassidy is helpful and professional.
Chassidy was extremely helpful and great. Highest recommendation for anyone looking to store their stuff. Very professional, clean and safe.
Great experience from the start. Chassidy was awesome very very helpful and amazing. She helped me out a lot getting a bigger unit when I wasn’t happy with my smaller new one. Thanks again Chassidy :)
Chassidy was very helpful during the check-in/setup process, throughout the time of utilizing the storage facility and at check-out.
Chassidy at the general booth location was very helpful and professional. Made the entire move in process stress free! Highly Recommend using public storage!
Chassidy did an outstanding job getting me set up with my unit today! Excellent company to store with
It was a great experience, chastidy was really helpful in assisting me through the whole process
Had the best customer service experience with Chassidy!
Chassidy was very friendly, informative and professional. Thanks you
Amazing service by Chassidy, felt very welcomed and helped out.
So quick and easy to reserve and rent. They text you all your info, gate code, your unit number, and the lock is already provided when you arrive to your space. The staff is very friendly and helpful. Very happy I picked this storage unit out of all the millions out there. Definitely recommend.
Chassidy was great, very professional.
Friendly and professional. exceptional service and professionalism. Very helpful and keeps the property nice and clean.
Lisa was very kind and extremely helpful.
Lisa is caring, accommodating, and amazing. Thank you for your help.
Excellent service by Chassidy!!!
Chassidy was amazing!! She is incredibly helpful !!! Will definitely be back
Excellent service and follow up
Classify hooked us up! 5 stars!
Chassidy was very helpful and informative. She gave great customer service and a highly recommend.
Chassidy was amazing! Very helpful, knowledgeable and knows what she’s doing! Super sweet lady and I’m so greatful to be storing my stuff here!
friendly and professional staff. we'll maintained.
Chassidy was amazing. 10/10 would come back just because of her!!!!
Chassidy is a most WONDERFUL and extremely helpful employee of this storage site!! Rain or shine, she's present with a smile!! Happy Boxing!!
Chassidy is truly a professional. It is always a pleasure to speak with someone as friendly and caring as Chassidy.
Chassidy was awesome. She us a great help and knows her job very well. She was awesome
Chassidy gave me great service , thanks
Chassidy was very helpful, she was able to resolve the problem with the insurance and everything is great thanks again for all your help Chassidy
Ms Chassidy was outstanding!
Chassidy was a huge help! Thank you!
Chassidy was great. Made it painless and easy.
Just rented from them yesterday, and I have to give a big shout out to Chassidy, who is an amazing customer service rep! She is super friendly, very knowledgeable and can answer any question you throw at her! She is so personable and makes the experience feel like you are dealing with a small town mom n pop store, not a bigger chain business. She's great at what she does, and if you need to rent storage space I highly recommend going to see Chassidy on General Booth!
Chassidy was most helpful and knowledgeable. Truly appreciated her help in moving to a new unit. Highly recommend.
Ms Chassidy was very kind and helpful with setting up my storage unit.
Ms. Chassidy was very helpful and polite. She provide world class customer storage as they say at veterans affair. Thank you
Chassidy- very professional and helpful.
Chassidy was amazing in assisting us in a lock repair and putting a request in to help us with our rate increase. She was beyond patient and knowledgeable.
Chasity was very helpful and she told me everything that I need to know and help me get through it smoothly and it's an awesome place and it's nice and clean nice and cool you should definitely come to the public storage
Excellent service and price. Chassidy took great care of me! Just rented another unit. Wish I could give 6 stars.
Chassidy was Amazing!!! She helped me with all my storage needs. I would definitely recommend using public storage if you are in need of a storage union!!!
Chassidy was a really great help and super professional. Will recommend her for storage help!
Chassidy provided great service and made it easy to start renting with Public Storage!
Chassidy was absolutely awesome and gracious. Great customer service! Took care of my questions and provided prompt service and resolution! Thank you Chassidy
Chassidy provided great customer service and was very nice and welcoming. Definitely need more people like her around 👍🏾
Cassidy helped me out today she was super informative and very easy to work with.
Chassidy is such a good help and helped me rent my storage unit and explained everything in detail to me!
Classidy provide amazing customer service for my unit. Responded quickly and answered all my questions!
Chassidy was great and very helpful! Didn’t have the unit I was looking for but found it for me and booked it. Thank you!
Chassidy is the most kindest and utmost thoughtful Customer Service Rep I have ever met. I appreciate how she greeted me and assisted me with my storage. Love the app!
Great service from Chasssidy!! 100% Recommended!!!
Chassidy was very helpful with getting my rent increase delayed for three months. She is always willing to help when she can.
Helped me check in a day early and was super helpful, Thank you so much Chassidy! You're the best
Chassidy was friendly and gave good service.
I just had a great experience with the property manager Cassidy at this location very bubbly person experience with the job knowledge was very helpful in helping me locate a storage unit
Chassidy always has a smile on her face. She’s great!
Chassidy was great. Very helpful to get everything taken care of.
Chassidy is very helpful and provides excellent customer service ,she must work hard to keep the place clean and in order ,I would think she would be an asset to any company .
Chassidy was wonderful and very helpful and very outgoing , made the experience 100% better. Loved my storage as well.
Chassidy, does an exceptional job there. Answers all of my questions.very plesant, enjoy dealing with her.
Even on a hot day Chassidy was so helpful!
Thank you!!
Chassidy was the greatest she helped with my reservation, super friendly, directed the right way and got my storage unit today for me.
Very good customer service. Clean and clear.
Great place and cassidy is great. She kind funny a joy to deal with.
Chassidy very good customer service professional. She was fantastic
Chassidy was pleasant and made the process very easy great member of your team!
Had a few questions dropped in and chassidy helped me she was amazing helped me with all my questions the atmosphere was lovely i highly recommend this place !
Excellent service and response. Thank you. Chassidy was prompt and courteous.
My freind and I had a wonderful time with Chassidy her customer service is top notch
Chassidy was great she helped us in a timely manner. I showed up without notice and was done setting everything up in less tham 30 minutes.
Chassidy gave great customer service.
Chassidy was a great help ! Got me in and out with a storage unit for my upcoming deployment!! Highly recommend this location, the units were clean and ready to go !
Cassidy was amazing and such a big help
Chassid was very wonderful
Chassidy was very helpful!!!
Chassidy was wonderful and great service.
Chassidy helps me out tremendously. She has great customer service.
Chassidy is AWESOME!!! She is the representative for this location, I highly recommend this place above all others!!
V/r,
Andres Alvarez
Chassidy was the best help I ever had
Chassidy provided amazing service! The storage was very clean, atmosphere was very friendly, any and all questions were answered. I highly recommend this store!