Have been calling for the last week no answer. After charging my card 3 times they still made me lose my unit stating it was never paid on top of that I’ve been back to the facility and again nobody came to the door either.
Received great service from Adriana
Great service from Adriana.
Received great service from Adriana
Adriana is nice and polite. Great service.
Great service fron Adriana
Excellent, thank you for all the support. Easy access and great service.
Adriana is always great when i stop by. great service.
Great ,Great, 👍 customer service, wonderful attitude and very,very patient with the customers!!! I would request Ms. Veronica to be at all the places (P.S. )!!!
Thank you Ms. Veronica for your patience, you were Awesome!!!!!
We had to drop down to a smaller size storage unit. It was very easy and quick to do. Staff was very helpful and accommodating.
Tanya is the best thank you so much for all your help. You’re such a great person.☺️
wanted to share about Tanya at public storage. She is a rock star. made everthing so smooth! Thanks so very much and God Bless You.
Great service from Adriana. Always very helpful.
Verónica excelente servicio con ella.
Received great service from Adriana
Great service from Adriana
Received great customer service from Adriana. Always makes a great experience when I stop by to make my payment.
Great customer service , very respectful . Adriana was great help
They had good sales to start renting , they always keep inside and outside very very clean . And usually have discounted items for sale inside the office which I buy every couple weeks LOL and the staff really is always very helpful and sweet🙃🙂😘
Great Customer Service! Best Price I have found & clean facility! Perfect length for my car. I gave them four stars because the light couldn't be used.
Very friendly and a professional service
Adriana good servis i like tkan you
Exelente servicio. Ojalá tuvieran personal como Adriana.
Adriana was very helpful on explaining the price and types of storages there is . We’ll be coming back to her
great service from Adriana
Adrian is the Best. Always very friendly and helpful. Got me tiene Best rate
buen servicio de Adriana muyamable
Buen servicio de Adriana.
Great customer service from Adriana, very friendly.
Tanya was very friendly and very helpful. Thanks Tanya you rock
Adriana is the best. Please go see her for your storage needs.
Tanya has fantastic customer service and answered all my question. Thank you for your help.
Adriana is the best. So nice and helpful. I highly recommend this location
Great customer service from Adriana
I went to the Manassas location and it’s very clean. Great customer service from Tonya. She was very informative and explained everything very well. She answered all of my questions and made me feel welcome. Shout out to her excellent customer service.
Excelente servicio de adriana
Exelente servicio de Adriana
Dilraj was friendly and gave good storage deal
I received great customer service from Adriana. The place is clean and the staff is friendly.
Excelente servicio de Adriana muy amable
Long overdue review! Wanted to say the manager Tanya is amazing! Thank you so much. She was so nice and helpful genuinely makes you feel good! Great customer service
Adriana the Manager, she is great person to help tenants everything we need in a timely time.
Tanya has been a Godsend. She is very helpful and knowledgeable. I truly hope your company appreciates her.
Great service from Adriana
Veronica was nice and helpful
Gratis servicio from Adriana
Great service from Adriana.
Veronica was great she answered all my questions when I called to ask about specials. The had good promotions and a fast rental process.
Great customer service . Very clean and friendly
I have had a storage unit at this location for over 10 years and haven't needed assistance from the office until this past year. Adriana helped me on several occasions over the phone and has been helpful and professional and even suggested a way to lower my monthly rate! When I went to take care of business in person, Adriana and Veronica assisted us. Veronica provided excellent customer service. I appreciate this level of excellent customer service! Thank you!
Secure facility. Easy access.
buenísimo excelente atención al cliente
Adriana did an excellent job, if there’s a 10 I will give it to her. We had a big problem with our existing account but she did a credit request and talked to the district manager and everything was done in a timely manner. Thank you , Adriana for a job well done, really appreciated that , good customer service .
Thank you Veronica excellent service. Cheers
Tanya is terrific. Always pleasant, always on top of things, and genuinely wants to help. A great asset for Public Storage.
Always greats customer service when I come by the office.
Front desk was amazing ! Great customer service.
She's is very nice and helpful: thank you Adriana
Adriana is a very very good service representative . Very helpful and gives great customers service. She is always available and that is something that I appreciate greatly. Her boss should recognize her for that. In the past I would come to pay my bill at other location and they were never there. Adriana is always available.
Muy amable, atienden muy bien.
Adriana was friendly and made me move in fast and efficient for my company
Having been a user of Public Storage for over 10 years now, my experiences have always been positive. The service when obtaining an additional unit this week was excellent. Veronica’s professionalism and willingness to help was something rarely experienced these days. Thank you.
Brittany was very helpful. Helped me with a unit, and explained absolutely everything to me. Very clean units. Only thing is they raise the price every few months. And it's like a$10-$15 hike. I used to have 2 units, but consolidated to one cuz of the price increases. I understand things go up, but that's a big jump and too often.
Verónica was very helpfull todas. She helado us install App.
Estoy muy contento con el servicio muchas gracias
A friend of mine died in August. On top of the tremendous loss her loved ones face, Public Storage won't let this family get her things out of storage for 60 days post death and have been so incredibly nasty about it. Please think carefully before selecting a storage company. People need compassion at times like this NOT a hard time. OAN Apparently it's VA law.
Adriana was very professional and polite and courteous I couldn't say enough good about that Public Storage
I was at this location to vacate a space, and Veronica (The Clark who was working) was very helpful. I'm very happy with the service I was given. 5*****
Great customer service From Adriana.
Veronica was very helpful and attentive.
I came to ask some questions as I have not rented a storage unit before. The staff showed me different sizes and explained the process in detail. Friendly and polite staff.
Veronica took care of me on Sunday and was very eager to help me. She went out of her way to present me with several options and turned a stressful morning into a care free afternoon.
Great customer service from Adriana
I reached out the Sudley Road location to discuss the current rate increase and I spoke with Kaylee. She was very professional, understood my concern and provided the help I needed. If you have any issues, I highly recommend talking with Kaylee.
Very pleased customer
Thank you carrie I store my equipment here and it’s easy access and had no problems vey nice manager
I had the fortunate pleasure of being taken care of by Mr. khareem, I would give the customer service a 10/10. Very genuine and attentive.
Khareem gave great customer service & thank you for your help!
The manager on site Khareem had great customer service and I would recommend this location to anyone looking for storage.
Came to make my payment and always I have received great customer service from Adriana. She makes you feel welcome.
I rent one of the units and I had a problem that needed to be resolved, so I went to the office where I was greeted by Tanya. She listened to my problem and explained, in detail, what needed to be done. Tanya was very knowledgeable and polite, and I really appreciated her advice!
Having a hard time finding a facility that would suit my needs. My initial experience with public storage was poor but that was dealing with Corp. Dealing with the people at the facility could not have been better. Full of knowledge and helpful advice. I had a particularly good conversation with Khadija. Very helpful. Highly recommend, just be honest.
The person we worked with could not have been nicer or more helpful! We’ve never been through this process before and she was so patient with our many questions and changes, and we had a very positive experience with Public Storage #25989. Thank you!
Always only one cart, no matter what time you go. So if it’s busy you are out of luck. Otherwise great, I like the app gate access option.
Received great customer service from Adriana.
Adriana from the front desk was really patient with my family and I, our space and the building was clean. All expectations were met, highly recommended.
Gracias por el excelente servicio