Mr Gupta manager helped us to correct our lease and easy access to our unit
Mr Gupta DECREASED my monthly rent. EXCELLENT CUSTOMER SERVICE
I have been using Public Storage for many years now and had always been very good .But when I started to used the Livingston Md.location I was not happy there, a large section of my ceiling fell down and crushed and knocked over my boxes and broke alot of my belongings. I had to find another Public Storage and move all my stuff out.
Mr. Gupta provided great service
For some reason could not get the Bluetooth to link with the gate opening device other than that, it was a pleasant experience, clean, well-maintained facility, and located my locker rather quickly
Jonte was very professional and knowledgeable. It was very easy to sign up to rent a storage space at Public Storage.
Gupta manager is very helpful and excellent service today
I had a straightforward experience with Public Storage, and felt it to be a good value for a good-sized unit. I needed a good storage experience after the last one in DC. I am thankful that Public Storage came through.
Neat and clean property and manager Gupta provided excellent service
Mr. Gupta reduced my monthly rent. Highly recommend. Very helpful
Wonderful experience at the Public storage I just stopped by to get a little bit of information on the sizes and prices and the property manager was pleasant I always appreciate great service so thank you
Excellent service by Gupta manager
Manish is exceptional! His friendly demeanor and expert knowledge made my storage experience seamless. He went above and beyond to ensure all my needs were met. Highly recommend working with him for top-notch service!
easy rental by Gupta manager!
Excellent service!
Mr Gupta manager is very helpful and provides me excellent service today
Exellent service by Gupta
Mr Gupta manager rented me a space with 5o% rent every months. Excellent service
Jen was amazing! She helped me understand what I exactly needed / what I was getting into. Very helpful and had a positive attitude!
Ms jonte was helpful and she helped me with my storage unit
Easy rental process by Mr Gupta manager. The property is neat and organized
Very professional staff is wonderful Love this location Jonte was very helpful with prices and polite
Mr Gupta rented me a space with discounted price today . Nice customer service
Wonderful experience jennifer was absolute gold
Front desk lady is an amazing vibe. She makes this place!
Ms. Jonte was very helpful with the information for the unit. I came by to look at the location and see if it will work for me. Ms. Jonte gave me all the information I needed. A pleasant person and great personality.
I had initially ordered a unit that was too small and had to approach the customer service agent to upgrade to a larger unit. My agent, Jonte, was so professional, courteous, and helpful and she was able to help me not only transition to a larger unit, but keep the same rate I was quoted for the smaller unit online! 10/10 recommend!
Front desk lady was very helpful and kind.
Mr Gupta provided me excellent service always
I had a hard time finding the front door, not enough directions , and when i found it no one was there, only a bar code on door to scan, what is happening 😳
Excellent service, however, mouse droppings were present in some of the spaces..
Great customer service! The process of renting a storage unit was fast and easy!
Mr. Gupta was excellent and helped me with all my needs and price concerns. Great job!
This review is long overdue!
i dont leave reviews for phone calls but property manager Ishara was awesome guys. Not ready just yet, but she made me feel so much more confident about getting storage 10/10🤩
Loved Ishara she was so helpful!!:)
I had a great experience, very smooth process getting my storage setup. Ishara was very friendly and knowledgeable!
The best thing about this facility is Jonte. She's fantastic, and gave me a big help learning how to adjust rates, and learning the ropes. Watch out for steep rate hikes by this company!!!
Me Gupta manager rented me a unit with discounted price and easy move in. Excellent service
Mr Gupta manager us very nice and great service
Ishara was AWESOME! She went above and beyond to help me!
My favorite storage place. Ms. Clark was extremely helpful and made me feel welcome. I presented her my specific situation and she was able to come up with a satisfying solution that fit my price range.
Unfortunately, I need a storage place, but one of their elevators broke several months ago and either you go up four flights of stairs or you have to go around to use the other elevator. I had not visited the place for several months and found out someone changed our lock, I had to wait a day to complain because the manager was not in that day and the person in charge knew nothing. they have been raising their prices every year and yet the elevator hasn't worked and they didn't refund me to get someone to break that lock and place one of my own I bought at Home Depot, and on top of that they had me remove my lock and put one of their own, without a certain apology or refund me for getting the lock removed. I don't think they care at all.
Ishara was very helpful and kind. Great service!!
Ishara was super helpful with our move in
Mr Gupta provides me excellent service always
Neat and clean location. Excellent ser ice by Manger Gupta
Jonte Clark was perfect and explain the details very well , love her engery ! I would be back soon ! Thanks ‘Ms.Clark
Jonte was very knowledgeable and helpful for my needs.
Drove out today to ask a question about my current unit and insurance situation, upon arriving Andrea was able to quickly answer all my questions and was kind and professional while doing so!
Mr Gupta rented me a space with easy paperwork and moving .
Jonte was very helpful in helping me get a storage unit. She was very friendly and happy to help.
Excellent customer service very professional
Very helpful and nice to work with samina
Mr Gupta manager always provides me excellent service . I liked the public storage
Stopped in to see rates and availability. Jenn , the manager was informative, polite and very courteous. Hard to find excellent customer service like she provides. The other customer was as happy with her as we were! It's a lost talent to find these days !
Great customer service. Samina is very nice, helpful and treats you with respect.
Great service from Andrea!
Andrea helped me today and she was wonderful !! Helped me out to the max . Great customer service!
Mr. Gupta was very helpful and cooperative and kind
Customer service was the best!! They helped me with all my storage needs
Matteo was very helpful and let me know me next steps for moving out and payments. Thank very much. This location is always clean and safe. Thank you.
We went with Public Storage because it was the best price in our area and the sales reps were super friendly and helpful. We got set up with the space we needed in just a few minutes with no pressure tactics or bait and switch offers. Thanks for the great service.
Andrea, is the greatest! This is my first time having to rent a storage unit, she took the time to explain the procedure and she answered all of my questions professionally. Her customer service is out of this world. She really made me feel like family.
Nice property manager Taiya
She helped me move my second storage unit closer to my first.
The property manager Taiya was fantastic.
EXELLENT SERVICE BY GUPTA DURING RENTAL TODAY
Very positive overall experience. Mohammad was personable, respectful and helpful. My one piece of feedback for the facility is that they need more dollies. On a busy Saturday, we had to wait to use one of the two dollies/carts that were available.
Mr Gupta manager is very helpful and nice .Excellent service today
Mr Gupta manager rented me a unit today without NY hassle
Taiya is awesome and extremely helpful it was a delight to talk with her. This is a great location with good access. I have a small locker and it has been an immense help to continuing my home lifestyle by removing some of the clutter of things I do not want to get rid of but also do not want taking up valuable apartment space such as my holiday supplies and other items I intend to use in my future home. Also it gives me that extra edge if I see some piece of furniture to restore that I dont currently have time for. I know I can get it and store it away until I have time or space to deal with it. Really how could anyone go wrong with using this place.
I gotta say again this branch has the most amazin employees and service. I came in looking for a space and Andrea assisted perfectly. I’m glad and will be sticking to this branch!
Probably one of the nicest customer service I’ve gotten at any business. The lady working at the counter was prompt to show us the best deals and location for storage and the place was pretty much spotless would recommend to stop by at this location!
Gupta manager helped me today. I like this service
Kiran was awesome she made my move in very easy and smooth. Thank you so much. She definitely went the extra mile.
Taiya , was an amazing help. She was very helpful with explaining the rent increase & still tried to get my rent down, She was very nice, and professional. I will be back and recommend to come to this location