Adriana was very helpful help me with everything I needed
Adriana is the best manager i have ever seen... She makes this a wonderful place to store everything. She Bad & Bougie!
Adriana is a fanominal employee... Very customer service oriented and helpful
Great customer service, great interaction with Adriana, thanks to her suggestions and information on promotions I’ll be getting a second unit. Definitely recommend.
Adriana is always very helpful!!!great service
Adriana was so helpful! Absolute thrilled with the process, professionalism, and friendliness.
Adriana was amazing in helping me in office she took her time and gave the steps to complete this
Adriana has was very efficient uplifting attitude adequate and diligent amazing person
I rent at Broadway but I always come to Adriana because she is the best! Always gives the best service and helps me
Adriana is very helpful and kind
Came in to vent to adriana and she was able to help me lower my rent and it’s just super amazing the small things she can do 10 star service
Stopped by today to look at storage units and Keri was so helpful, I'll definitely rent from here. The facilities here are really nice, very new and clean, lots of security, reasonable prices. Thank you Keri for the tour!
Edit: Update! I did finally rent the unit, and Adriana was the one to help me today and she was wonderful! She made sure to walk me through how the lock worked, and how to find the unit, etc. She didn't rush me and went over everything I might need to know, and where to park, etc. She was very helpful, even answered questions over the phone later when I called. Thank you Adriana!!
The staff here is top notch. Highly recommend!
The process was quick and easy and Adrianna was super knowledgeable and very helpful.
great service very helpful staff wonderful cheerful easy in the eyes
Adriana is super friendly but i need help with the rent i get inflation is happening but she does try her best to help me get the rate i’m looking for always helpful amazing
You want to experience the best customer service, cleanest property and perfect location, then this Public Storage is the one you’re searching for. The stars aligned today and we were fortunate to meet Adriana. She assisted us with every single detail we needed to know and took us on a tour to find just the perfect unit. Her attitude and general concern for us was outstanding. We hands down selected this property because of her excellent customer care! I highly recommend this property for anyone interested and looking for a safe place to secure your goods. A+++ (Oh and I wasn’t paid to share this, I’m generally so impressed!) 👍🏻❤️
Tried to do a rent by phone but it didn't work Adriana helped me complete the rental at the office super fast and easy super helpful give this place a 10 star review!
I came in at about an hour before the end of Adrianna’s shift looking for a space to hold me and my children’s things. Very stressful week for me but she was so nice, toured me around the facility. & I love her customer service , 5 Stars from me !!!
Adriana was the most helpful public storage employee I’ve ever encountered. Give that girl a raise!
Adriana is so nice and always attentive
Come to storage Adriana helped us a lot with fixing the price on our storage unit she was very helpful . They are very friendly and also professional
Adriana was great easy check in and information was great. Nacogdoches location I was sent was sketchy and gate broken not safe. Thousand Oaks is a thousand times better.
Adrianna helped me get my payment situation sorted since I was paying cash as many other locations stopped accepting cash. She also helped me pay my rent ahead of time so it would be taken care of. Super awesome lady and was a life saver as I was rushing around trying to pay my balance.
Excellent customer service Adriana is amazing!
Adriana is awesome! So nice to have actual "service" in customer service.
Adriana has been extremely helpful since the beginning and continues to answer any questions or requests I may have. Thank you Adriana!
Adriana is super helpful and always kind to to help me
Adriana was an Excellent help and knew her job well. Very clean and fresh location. I recommend this location to all. A very satisfied customer! Thank you Adriana.
Adriana is the best super helpful and answers all my questions
Sandi was fast efficient and a pleasure to work with!! This is my first experience with public storage and it was amazing!
Max was awesome. Took his time to explain everything. Very professional outstanding service!!!
Adriana is outstanding helped me saved money getting me to a right size space answered many questions and help me understand everything here made it an enjoyable experience.
Adriana siempre pone muy buen atención me asistió al cien
Adrianna is the Best!! She helped resolve my concerns. Top notch service!!
Adriana was absolutely phenomenal in helping me get a 4 year old problem sorted out. She was completely professional and made me feel my best interests were being addressed. She truly deserves a raise or at least recognition for her superior service.
Was looking into relocating my unit closer to home. Got to the location late, but Adrianna stayed and helped me. Gave me all the info I needed, didn't rush me and made me feel comfortable. Awesome customer service! Nice, helpful, great smile and patient. More than 5 stars!!!!
I stopped by and visited this unit because I was considering it. The manager was out cleaning the windows and they were maintaining the facility grounds and it is a very nice place to lease from. I'm still in the process of determining where I'm going to store my items but public storage unit for the inside for some of my more valuable items is definitely at the top of my list and the management staff here are awesome. I highly recommend anyone considering a storage unit to consider this public storage.
Adriana was amazing helping me decide what size unit I needed and showing me the options on property. Having a person available on-site is what makes the difference! Thanks so much
Adriana me ayudo para ver una unidad que tiene aire central muy linda muchacha diez estrellas para ella
Best Storage Facility ever! Clean, secure, well lighted, and temperature controlled.
The manager, Adrianna, is very professional, friendly and helpful. She explained everything thoroughly, answered my questions and walked me thru the online process to sign up. Very patient!!
Adriana was great helping us with the storage fees, she talked with the district manager to accommodate my needs, very friendly stuff
Adriana helped me understand my fees and decreased my rent because I've been here for 4 years. She is very professional, knowledgeable, friendly and welcoming. Thank you (2606 Thousand Oaks).
Caught Adriana as she was leaving and helped me understand my bill
Adriana is very accommodating extremely helpful always happy to see me always smiling thank you!!
Excellent professional service Adriana is super friendly
Adriana is amazing always helping us super appreciated
Adriana was able to help me get a great unit for a great price!!!!!!
Adriana is super helpful trying to help me rent she's amazing
Rented another storage unit at this facility, Adriana the employee on duty is very helpful and attentive. For any of your rental questions or open units… Give her a call she’ll help you out
Adriana was incredibly helpful and friendly!
Highly recommend this property. Adriana always does her best to help me out such a wonderful exp experience. The best I've dealt with ever
Adriana was an enormous help with picking the right size and getting me through the renting process fast and efficiently.
I’ve never rented a storage unit and she made it so easy and effortless. Went through all the details, showed me around the warehouse and exactly where I will park and how to get to my unit the easiest!! I would recommend this place to anyone!
Just signed up for storage today. Cheapest and cleanest and well organized storage in SA . Adriana at the public storage facility is absolutely fantastic! She goes above and beyond to provide excellent customer service. Adriana will definitely make your experience to be felt at different level.
Adriana was so helpful with my move in! She's very professional and friendly.
Adriana is such a wonderful amazing person very competent will continue to do business as long as she's here needs to be promoted
adriana gave us excellent customer service very efficient and really helped us out today
Adriana is very helpful and courteous and very professional 👏 👍🏽
Adriana at Public Storage 2606 Thousand Oaks is absolutely fantastic! Helped me with a minor issue and then went above and beyond. Patient, understanding and very knowledgeable!
Adriana is super helpful, professional, and courteous! Was a pleasure working with her.
This facility is secure, clean , and the property manager is very attentive and knowledgable of the storage procedures and answers messages within 24 hours... i want thank public storage and the management for there time and storage space...thank you..
Adriana at the public storage facility in San Antonio (2606 thousands oaks) is absolutely fantastic! She goes above and beyond to provide excellent customer service. Adriana is always friendly, helpful, and knowledgeable about the facility and its offerings. She takes the time to listen to your needs and ensures that you have a smooth and hassle-free experience. I highly recommend working with Adriana if you ever need storage services in San Antonio. She will definitely make your experience a positive one!
Good location. Adriana was very helpful when resolving my passcode issues.
Adriana is absolutely AMAZING!!! I would not go anywhere else except here!! 10 stars!
Adriana very helpful and professional def relieved my stress with this lock!!
Adriana is always here to save the day!
As with most people I’ll leave a negative review before a positive one but I have to tell about one of the best customer service experiences I’ve ever had. Today I met Adrianna at Public Storage, the one on 2606 Thousand Oaks. She was the consummate professional, and she went out of her way to accommodate me. Her friendly demeanor was very welcome, especially in the current environment where rudeness is the norm. She was patient to answer my questions , which were many. Adrianna is a credit to Public Storage. Thank you, Adrianna, for all you did for me today.
Love this storage facility! Adrianna is the best! She is very friendly and so helpful. Adrianna has a great understanding of how to run a great office.
Adriana is absolutely amazing caught her as she was walking in to work, deservers 10 stars very professional very outgoing beautiful thank you
Impressive! 2606 Thousand Oaks in San Antonio is modern, clean, climate controlled - even a cart provided to make moving easy. Adrianna went above and beyond assisting us. She gets 10 ⭐
Adriana provided me with a wonderful service. She showed me around and gave me very helpful information regarding the storage units. Highly recommended!
Max was amazing and helpful very kind and answered all of our questions
Adriana is a fantastic work and is a down to earth person, so come down and see her, she helped me get a unit from across town everything is working out and it is not false advertising
Adriana provided a huge service for me today. She is very well informed and knowledgeable of all the services that you all provide. I will be referring my daughter to this facility because of her excellent customer service always.
Adriana is absolutely amazing caught her as she was walking in to work, deservers 10 stars very professional very outgoing beautiful thank you
Adriana at public storage was so helpful. I had stopped by a few times to check prices and sizes available. Very friendly and professional. She helped me set up a storage and even found me a better location in the storage facility than the autogenerated one that the internet gave me. A very pleasant experience. Thank you so much!
They provided me with excellent service super friendly and helpful I would most definitely recommend this public storage to everyone
Sandi and Adriana were amazing in helping me rent a space - Public Storage is the best and they’re all over.
… super clean, aire-conditioned too
…mobile app made entering swift and easy
… i won’t ever store anywhere else
Thank you to all those who helped me
<3 <3
Adriana was the best. She was helpful, friendly and made it easy to complete my rental. Kudos to the young lady
Adriana has been the best! She is super knowledgeable and attentive. Best place to rent ❤️
Adriana was SUPER helpful in helping us understand all the rental details. I’m very excited to have a new storage space!
Adriana is the BOMB!! She helped my mother (a years long customer) save money on her rent and helped me rent another 10x30 for myself. I moved to this location specifically for its customer service.
Came in on 9/1/2023. Adriana was wonderful, she was very professional and courteous. Took time to show us several units, explained everything with regards to payment, and explained the requisite insurance requirements. The facility is extremely clean and well built. Very happy with this experience.
Adriana was amazing. Was so friendly and helpful had an awesome storage location!!!!
I lost keys to my storage room.. and adriana was super helpful and resourceful and lead me the way to start the process of a lock cut easy and fast!
Adrianna was very helpful to assist me picked out the supplies I need. Transaction was easy. 😊 Thanks a bunch!
Adriana was wonderful she was very helpful made everything so easy … thanks for all your help…👍👍
Adriana was so helpful and put my account payment in properly for we had an appointment and she was there on time!
Adriana was very helpful, due medical reasons l was out of pocket for several months and she fixed me up..got me updated and kept me informed on all steps !
What a blessing! Thank you !!!!
Adriana is an awesome manager
Adriana was amazing with my auction
Adriana was very helpful and nice
Adriana helped me a lot I totally recommend this place:)
Adriana was a big help we appreciate you an all you done for us thank you so much. 2550 thousand Oaks is the best
Adriana does not mess around, she is kind, knowledgeable and quick with her service when you need it. Nobody does it better, excellent!!!
Adriana provided excellent customer serivce to me.
Adriana is super sweet love the facilities
Adriana at public storage on 2606 Thousand Oaks is the best!!!!! Usually renting storage unit is a daunting task but Adriana made it painless and smooth. She was very informative and answered all my questions. For once I am excited to be renting a storage unit knowing there is a friendly face in the office. 10/10 highly recommend
Adriana was awesome and helped me get my unit right away!
Adrianna was great! Highly recommended!
This is the best storage units I’ve used. The staff was friendly and helpful and the site was well maintained.
Quick and easy process, Adrianna help me find the best unit and great attitude!
Very clean facility at move in. Adriana was very nice and helpful. This facility is way nicer than one that we just moved out of.
Adriana was super helpful and nice in helping us move in! Facility is very clean and building is newer.
Great Customer Service by Adriana! Super helpful & great tour. Thank you! 😁
Adrianna the property manage is one if the best! Not only did she save me and my husband alot of money. She was super helpful and attentive and made sure we are satisfied. If there any questions she was there to answer it all!! The Best!! Cant get any better at this location
Max has been an extremely and excellent personnel whom assisted me in updating my account and access to the unit. Highly recommend that he be contacted for help. THANKS MAX. Take care Be safe
Max was respectful and friendly. Nive to talk to
Max was a great help. Very friendly and kind to me. You rarely see that type of commitment to customer service. Max, keep up the great work!
Adriana was awesome! Got me set up with my unit super easy and fast. It was a great overall experience!
Great customer service A+.Thank you Max . He did a great job guiding us thru the facility. Public storage should hire more representatives like Max.
Adriana was a God send today on storage rental needs. I was able to get the unit I needed without costing a fortune. If you need a storage place this the one and Adriana is your lady. Thanks again, Adriana.
Adriana, is awesome, friendly and very helpful this place wouldn’t run smoothly with out her in my opinion.
Shanyn
Adriana was super helpful and nice when buying boxes. The process online was super easy! In about ten minutes I was able to rent out a unit and get confirmation.
Very friendly & informative, service was great, quick, easy and to the point.
Facility is very clean, under great supervision as well as easy to access.
Thank you Adriana!
Glad I went with this location
Adriana was awesome and helpful. Thanks!!!
Smoothest process ever to get in, Adriana was amazing!
Adriana did a superb job describing and showing me Public Storage spaces options. Her expertise help me decide what was the best for my needs. I am very please with the product I will be renting.
Thanks Adriana
Adriana was amazing with helping me try to find an additional storage space. On a scale of 1-10 Service was definitely Top shelf. THANK YOU Adriana
Great service Adriana provided it was last minute closing time and stayed and got us what we needed
Adriana was really helpful with our Auction unit great customer service
Adriana was helpful on my Auction storage unit !!
Adriana is excellent topnotch knowledable very enjoyable rented 3 spaces with her today ans super amazing
I have been renting from this location for a while and my experience has been nothing but positive. Adriana, the manager, is professional and friendly. I wouldn't hesitate to recommend Public Storage to my friends and family.
Adriana, was so helpful, kind and knowledgeable. She made my move in easy she’s a gem
Adriana property manager has been so amazing with me since day 1. I really appreciate everything she has done for me.
Adriana has been such a blessing to my family and I. My parents had a unit at this location. Now I have one. When the monthly payments increased she was extremely helpful with figuring out what to do with our units.
ADRIANA (Property Manager at 2606 Thousand Oaks climate-controlled location) is fantastic! She is friendly, easy to reach & talk to, and cares about the exact needs of her renters. She took time to recommend the app for entry (time-saver!) & even told us where the restrooms were (I wouldn't have even thought they had them had she not mentioned it). Very thorough & ensured all paperwork on her end was properly completed. EXCELLENT, 5-star customer service!
Adriana has been fantastic with helping me. She has great customer service! :)
Adriana and Bella were amazing at n helping me rent my first unit they were very helpful
Team was awesome and very friendly. Arabella was great getting me set up with my space! The entire facility is nice, clean and well kept.
Adriana was super helpful in making a payment truly awesome...
¹Adriana help me find the location and arrive with directions well given makes days like this so much easier thanks for the service
Adriana Is A GREAT Manager!!! Super Helpful And Took Care Of Everything For Me. I Suggest You Go See Her For All Your Storage Needs!!! A+++++
Adriana is always friendly and helpful
Adriana was a blessing helping me with my rent decrease she's amazing!
Adriana was AMAZING! Helped me move in super easy
Awesome customer service experience! Thank you Adriana!
Went to public storage in Adriana was amazing, moved in easily thank you again
I came in due to a 18% rent increase on my storage unit. I was able to be helped my Adriana and Marina. They were able to successfully put in a rent increase cancellation!! So thankful!
I just wanted to give Adriana an excellent rating as she does what she says and extremely professional and just a very pleasant people person, thank you very much Adriana for your fine example of excellent customer service.
Adriana helped me to get a new storage, the process was sweet and easy.
I am very pleased with Public Storage
Adriana was great! Very helpful and insightful!
Great experience, Adriana was very helpful. I found exactly what I needed.
Prices are going up faster than their elevator. Tried to pay few times and talk with manager (before Adriana) nobody available at any time, poor service high fees. But now they have a new manager Adriana, she was really helpful with our concerns, I do not have more words than tell to Adriana thank you, thank you, thank you, you rock!!! Hope you stay there for longer time to strait up things.
Adriana was very super helpful even though I walked in at almost quitting time to drop off a payment for a neighboring public storage. Thank you so much Adriana!
went in to get information for a unit that I will soon be renting and Adriana was phenomenal on providing a 5 star service
She is so helpful and very nice I enjoy coming here to make my payments
Adriana was amazing. Very helpful
Adriana was very helpful and gave me an extraordinary experience. I will continue to be a loyal customer here.
Adriana was amazing and so nice! Thanks
Adriana was excellent! Very helpful and knowledgeable! Definitely an asset to your company!
Went in to inquire about renting a storage unit and the lady Adriana was extremely knowledgeable and helpful. She was also very friendly and patient when I asked a million questions.
Adriana is very professional nice always working hard when i come to my storage. She is patient and kind
Adriana was so helpful, came in not knowing size of space she walked me through everything and helped me choose. Space is really nice and clean. Thank you Adriana!
From the moment I walked in the nice clean facility Adriana assist and gave me option for a better rate. She was professional and even came to my storage to assist. Thank you for being so kind!
Adriana did a awesome job with setting me up with a unit quick, easy and was very respectful. The facility was clean and taken care of, with a variety of units for whatever you need.
Manny was a true gentleman and great customer rep. This location is climate controlled and well maintained!!
After a bit under 5 months they still continue to surprise me with how much they attempt to assist their customers. Adriana, thank you for your patience, generosity, and transparent humanity. U-haul’s location on Nacogdoches Road accepted my card for reservations, but would not hit credit to rent a pickup truck because it isn’t allowed for a bank card that says debit. 🤬 lol since I have receipts using that same card from when I moved in April using the San Pedro location 😘.
Adriana, you were refreshing after a hot, stressful day, you did all you could to help me after I decided to walk my washer home from my storage unit.
Adriana did a great job helping us fix a billing issue. Her response was immediately handled. Great customer service!
Adriana helped me out when I came in today! Gave me a great deal(:
I was so worried about my payment and Adriana helped me so much over the phone she is amazing thank you so much. I've been to other and never been treated with respect until I met Adriana super sweet lady give her a raise
Adriana has been exceptionally helpful and professional she helped me pay my bill the only place I know that is open to pay my bill, exceptional manager
Adriana is my go to person! Shes been very attentive and helpful. I was struggling some months and she was able to help me with whatever she can. Great customer service and very professional.
Adrian was great 5 star service
Adriana she very nice person ,help me to much
To whom it may concern I am educational research scientist I desigb master level curriculum for prek and K for 4 years I have had 2 10x30 Storages filled with Curriculum I've designed. Adriana helped me with some important issues with wasp nest in one of the Storages, Adriana Helped me alotttt she is extremely professional knowledgeable and was able to take care of the wasp nest. Please do something special for her as she takes good care of your people like me. Thank you very much for doing Something nice for her.
Adriana is awesome! Great place!
Just about to move to San Antonio was looking around for a storage place and will definitely be get a unit here thanks to a lady name Adriana she did an amazing job explaining the unit to me will definitely recommend this place to family and friends
Adriana was amazing, rented a unit with my mother and she was beyond helpful
Adriana do an amazing job and she was very helpful
Thank you Adriana for your awesome help. This location is the best. Service is outstanding.
Moved to public storage after a break in across town. We didn't end up needing as large of a unit so we stopped in to downgrade. Adriana did an EXCELLENT job of taking care of us, showing our options, and made the transfer of units go as simple and smoothly as possible. Definitely the best customer service I've gotten in the SATX area so far!
Adriana was great. Got me all set up for a unit on a property she wasn't even on. She went above & beyond to help me. Thank you Adriana.
This storage is very nice and clean. Adriana is VERY helpful and kind. My storage lock got lost inside my storage. Adriana made sure that my stuff was secured when my lock was missing. She's great! Definitely recommend Public Storage at this location.
Adriana did an outstanding job. She explained everything perfectly and had me set up with my storage unit in no time. Thank you!
Manny provided great service and assistance with my moving questions.
Manny was very patient and explained all the terms to the fullest. We appreciate him being open on holiday.
Booked my storage unit online and everyone was a great help :)
Manny and Kristy knew just what to suggest for me, an elderly woman. They pointed out the discount on packing supplies which I would have not known about. Thank you
Many was great, super helpful and great when it comes to help with bills!
Mr.Manny great manager and very helpful in helping clear out a storage unit great team you all have working here
Manny was great sold me some boxes good deal
The customer service provided by Eli under manager Manny was excellent for Eli’s first rental engagement! Gave us all the details clearly and helped me get the cheapest deal for rental! Very excellent service!
Danny and Donna were super helpful. No issues. Great customer service.
Manny & Ely worked extra hard to continue giving me the 5 star treatment..so great.
Manny and Eli were great. Thank you for your fast service!
Manny was a big help in getting us situated with a storage locker. I would recommend this location for all your storage needs.
I had great service by Manny while I was here
Good service Manny was awesome
Manny and Ethan made my terrible situation just a little better with a positive attitude and helpful advice. Thank you guys, it means a lot. 👌
Manny satisfied all our needs answered all our questions and did so efficiently. Thank you
I have nothing but good things to say about this storage facility, the friendly and helpful staff, particularly Manny! I am BEYOND happy with my experience at this location. Manny was extremely helpful & went out of his way to assure my experience was nothing but positive. The experience made my entire week, definitely recommend this location!
Manny the property manager was very professional and super helpful with giving me the information I need.
Manny is the bomb. Great service. Lovely human. Glad to work with him and you will be too.
We have had the absolute best experience with our storage at this location. It is clean and quiet. The property manager Manny is very helpful, and professional. He is knowledgeable and is very kind on every encounter! Definitely 10/10 would recommend.
Thank you Manny and Melissa for all the info and help
Quick and easy. Manny was was great and friendly. Explained everything really well.
I am very glad Manny took care of my mini storage rental today. He is a perfect in customer care. Provided me with 5 stars service.
I liked the quick process of getting a storage unit and the office manager Manny was really friendly and nice
Good security, good prices
Manny has great customer service skills, he answered all my questions and was very professional, great service Manny!!, thank you!!
Manny the PM is awesome great service and this facility is very clean and secure, really low prices as well
maya was helpful finding my mom a storage and she was patient with her Thank you maya
Manny was very good very helpful explaining everything in a way that that understood I recommend public storage at thousand Oak 💯
Excellent and very informative about any questions or concerns I had the day I went in to rent my unit.
Stored with them for over a year and a half, the staff were great, the security is good, and the facility is clean.
Manny the property manager was very helpful and the service was amazing!!! Very helpful with our extension and check out
There are no carts available for use, and when you do find a cart the other customers will try to strong arm you out of it or rush you when you load and unload you belongings regardless of if you have a handicap or not. I was literally in a cast, and she stood there and badgered me saying I'm being selfish for taking my time choosing what I'll load into my car when I just moved back to Texas after being gone for a year and not having a lot of room in my car for things.
Manny and Mya they were s great help with with wonderful personality!
Manny was very professional and nice. New exactly what was available got us what we needed quickly.
The Property Manager, Manny, was very helpful in resolving an issue I had with my account.