Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 1507 East Beltway 8 S, Pasadena, TX
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x5'Online only price$ 20/mo
Small 5'x5'- climate controlled
- upstairs access via elevator
$ 20 /mo $ 25Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 24/mo
Small 5'x5'- climate controlled
- inside unit
- 1st floor
$ 24 /mo $ 30Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x10'Online only price$ 32/mo
Small 5'x10'- climate controlled
- upstairs access via elevator
$ 32 /mo $ 39Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 37/mo
Small 10'x5'- climate controlled
- inside unit
- 1st floor
$ 37 /mo $ 46Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 75/mo
Medium 10'x10'- climate controlled
- upstairs access via elevator
$ 75 /mo $ 94Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 79/mo
Medium 10'x10'- climate controlled
- inside unit
- 1st floor
$ 79 /mo $ 98Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 82/mo
Large 10'x15'- climate controlled
- upstairs access via elevator
$ 82 /mo $ 103Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 99/mo
Large 10'x15'- climate controlled
- inside unit
- 1st floor
$ 99 /mo $ 123Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 104/mo
Large 10'x20'- outside unit
- drive-up access
$ 104 /mo $ 130Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 109/mo
Large 10'x20'- climate controlled
- upstairs access via elevator
$ 109 /mo $ 136Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 112/mo
Large 10'x20'- climate controlled
- upstairs access via elevator
$ 112 /mo $ 140Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 127/mo
Large 10'x20'- climate controlled
- inside unit
- 1st floor
$ 127 /mo $ 158Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 151/mo
Large 10'x30'- outside unit
- drive-up access
$ 151 /mo $ 189Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
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Self-Storage Near Pasadena
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Pasadena Storage Units on Sam Houston Parkway
Pasadena self storage is conveniently located on TX-8 and the Sam Houston Tollway in the greater Houston metro area. Public Storage is the most trusted name in storage units. We offer wide-ranging sizes along with convenient hours to help you get organized.
This storage facility offers over 1,350 storage units for Houston Suburban Homes, in a wide variety of sizes. Our smaller 5x5 and 5x10 storage units are great for anyone storing fishing gear or aquatic equipment for a trip to nearby Trinity Bay. Try a 10x10 storage unit if you're moving or in between residences. These units can fit up to a two-bedroom apartment.
For bigger hauls, our 10x15 storage units and 10x20 storage units are perfect. If you're moving furniture or other oversized objects, we have outdoor units which offer drive-up access to your unit. Just drive through our keypad accessible gate, park in front of your door, and start unloading your possessions. No stairs involved.
Indoor climate controlled storage units comprise the majority of our offerings at this location. And if you need packing supplies for your job, we have bubble wrap, tape, and boxes available.
Stop by soon! Our courteous staff is here to assist you in overcoming clutter.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 1036)
Katilyn was absolutely amazing and very helpful! Such great customer service! 🤗
property managers were super helpful and property was nice
I would give them NEGATIVE 5 stars. Please shop around before picking this place. First of all, my rent has gone up to $198 for a 10x10 “climate controlled unit”. Second, since moving in about 2.5 years ago, the second floor has always been hot! I took a photo in May 2024 and it was set at 82 degrees! Great combo for mold in southeast Texas, heat and humidity. I went yesterday December 14 and NOW finally out of alll the months of the year thermostat is set at 70. All my furniture, my bed frame, my dining room table/chairs, my frames FULL OF MOLD!! The only things that don't have mold are whatever I had in bags, inside boxes. I went into the office once during the summer to report this and whoever was there just said do you have insurance I said yes they then just handed me a pamphlet with OrangeDoor information. I was told “I don’t work here I’m just filling in”. Third, if you are a few days late you get blown up with intimidating messages you’re at risk loosing your things or your unit has a lien on it. I mean goodness, times are tough for some of us. Constant reminders throughout the day, everyday! It can really affect your well being. Also do not use their dumpster WHATSOEVER because they watch you, they watch you like Santa, they watch who’s throwing things away and they’ll call you up quick saying come get your stuff or you’ll get fined x amount of dollars. Hmmm, they watch that but apparently they did not watch the person who threw a dildo on top of my unit. It’s been there for months. Nice little house warming present for the next tenant. LEARN FROM ME AND SAVE YOUR $$, save your anxiety, save your stress, save your sanity!!
Katilyn was super kind and helped me with getting another unit here love this place !
Service and facility was amazing!! Any and all questions or concerns I had were answered and reassured by Katilyn!!
Clean location and great customer service!
I just finally moved back into Houston area and decided with this place since usually I just leave all of my stuff into my fathers place and im 22 and my first time ever getting my own storage unit and Katlynn (im hoping im spelling her name right ) she was very patient and caring and understanding the stress I was going through and needing extra time since I was multi tasking plus she made me laugh so a win for a win
as comparing some storages and decided to come here to talk and Katilyn went an extra mile to help me , decided to do business with them & haven’t had no issue whatsoever , pretty good business I’d say.
Katilyn is the best worker there GIVE HER A RAISE NOW!!!!!!!!!!!!!!!!
Had an very great experience.. Tiana was very helpful, had great service.. wow need more people like her, Thank you Tiana :)
Great service !
Tiana was very helpful. Definitely recommend coming here if you need storage
Wouldn’t recommend. They go up on your monthly bill randomly and all my stuff was on climate control and it all got filled with mold. Anytime you need someone in person they’re useless. Elevators are always messed up.
Kaitlyn G. were so helpful on my storage move in
Best experience
Great service !
Great customer service
It was really good
"I recently had to bring more stuff to my storage unit at this facility and had a very disappointing experience. None of the elevators were working, and there was a sign indicating that we could use the stairs during business hours. However, when we tried to access the stairs, we found them locked and inaccessible to get to the 2nd floor.we got locked in and had to use the emergency exit and walk around the whole building back to the inside are to let the others out. This made it extremely difficult and could not get into my unit. I had to yet make another trip and figure out where I am going to store my items until this is handled. I hope the management can address these issues promptly to improve the experience for future customers."
THE SERVICE WAS OKAY.
BUT THERE'S A SAFETY ISSUES WITH THE LIGHTS NOT WORKING AND MOVING IN WAS A PAIN IN THE BUTT.THE FOLLOWING WEEKNI CAME BY TO ORGANIZE MY BELONGINGS AND STILL NO LIGHTS BEEN FIXED.
I HAD TO WALK TO OFFICE AND MAKE A COMPLAINT AND TILL THIS DAY THE ISSUE HAS NOT BEEN FIXED. ITS BEEN A MONTH AND STILL "NO LIGHTS"
Great place store your things and even more friendly staff thank you so much for your help raelyn!
Front desk lady was absolutely helpful and kind with what my situation is... I would definitely recommend here. Prices are amazing compared to other places I looked.
I had quite a nice experience, from move in to move out.
When I first started looking for a storage unit I called around and first thing was when one of the three wonderful staff helped me rent over the phone so I could save the time getting moved in. It’s been a while but I think her name was Kaitlyn. Very professional.
After getting lost and forgetting my access code every time, the other girl who I’ve seen Raelyn was super nice and helped me out, especially when I needed my lock cut from losing keys. She had someone to get it removed by the end of that month, fantastic!
Last shoutout to Diana for helping me transfer my account from one unit to another after that hurricane rolled through. Super grateful for all the service and support from an absolute A+ team
When I rent again I could only hope to have such wonderful staff next time, thanks again!!
Was comparing some storages and decided to come here to talk and Raelyn went an extra mile to help me , decided to do business with them & haven’t had no issue whatsoever , pretty good business I’d say.
Great service from Kaitlyn and raelyn clean property
I must say the girl with the tattoos her name is Laura was outstanding she gave great customer service answered all of my questions and went out of her way to make sure that I was happy keep up the great work I would recommend this location to anyone that is looking for A1 service Laura someone that I would hire to work for my company Great job
Katelyn and raelyn were great service
Very easy and the lady in the rental side was very nice and helpful
Excellent service, very friendly
We had a great move in experience at public storage! Katelyn was very patient while explaining the move in process and different sized units. Despite our many, many questions, Katelyn was polite and positive throughout the entire experience!
Huge thank you to kaitlyn for making our rental experience simple and easy. She was very helpful and nice
Raelyn is a super person she help me out. Made my experience easy fast and fun. Easy going and didn't rush. Getting my storage here was a blessing and not a hassle.
Place is super clean and super fast when it comes to service! Manger is very professional and will make sure everything is grate. If you need a storage this is the place to go!!!
Kaitlyn really went out of her way to help me during this rough time. Raelyn was very nice as well. Would recommend to everyone to come see these ladies!
Location is always very clean and well managed.
I visited this location and I met with Raelyn she was very professional and her customer service was top notch definitely a 10 out of 10 if you need a storage unit I recommend that you go see Raelyn at public storage.
Raelynn is the best.. Very professional and friendly.... She made me feel welcome and very helpful. I would give her ten stores if I can
Best place to rent a unit from raelyn was such a help even with assisting with all my accommodations and she is excellent with all people. I had recently got kicked out and needed a unit asap and she hooked me up within the hour.
The ladies at this location are very helpful and honest.
We are in and out of here often and the service is great!
Only storage i do business with!!
Raylyn was polite & helpful in getting storage rental.
Great experience def recommended
Recently moved to this side of town from California, couldn’t have been more grateful for the help I received that made this process so much better compared to California. Definitely recommend this place to anyone, ask for Kaitlyn she helped me and my grandma get around the place!
Customer service was outstanding. Raelin was great to work with. she was very personable and quick to respond to any questions or concerns.
Great service
The property managers was really cool and was a big help…..
Raelyn was very helpful and very knowledgeable. Great Place!!!
Raelyn have a great Attitude and servcie
KATILLYN AND RAELYN VERY KIND AND ALWAYS WITH SMILES WHEN I WALK IN FOR DELIVERY 📦
Property managers were very nice
Nice property, good customer service.
Good service
Kaitlyn was a huge help getting me a storage unit
Kaitlyn was a big help getting me set up with a spot to keep my things
amazing storage buildings! highly recommend for space and room to store items in!
Katilyn is great help! From start to end! Made my move so much smoother! She even helped me with packing supplies!
Raelyn has great service
Answered all my questions
Was very helpful
Great management
Raelynn is the best! I rented from here and she made the process so smooth! I was in and out just like i needed. If you need services ask for her!
Amazing staff very friendly Raelynn was the kindness and most helpful
Great staff, clean place with a easy process
Clean facilities & good prices. Very well managed.
Had to store my stuff when I got evicted from my trailer. Great service.
Super clean and very good experience.
Pleasant staff and clean.
Katilyn helped me with all my needs and made sure I knew exactly what I needed. She was awesome! Go see her, she is awesome!! 👏 😎
Clean place, ran like a well oiled machine. Was helping a friend move, but if I needed storage I'd rock this joint.
Staff is always courteous. Place is always clean and secure.
Good service and good ora
Very friendly and professional staff as well as a great clean property. Highly recommended!!
Good staff very nice and helpful made my experience wonderful.
Awesome experience and the Employees are amazing
Great facility and convenient location..staff was very helpful finding exactly which unit I need..def going to recommend !!
Raelyn was so helpful and curious. I really appreciate the staff at this location
Property was super clean for my move in and process was simple
Great experience here renting
Came in and received EXCELLENT customer service . I have no complaints and will definitely continue to do business with this location .
Rented here for a few months now and have had no problems at all property is always clean and staff always helpful
Been a customer for awhile now and this property is great and so are the managers
Great location and the staff was very attentive and respectful
Very nice facility and great service Kaitlyn was amazing!!
Been renting here for months and the staff is super friendly. They made my experience very comfortable and easy.
property managers very helpful and nice property
Highly recommend!!
Great service. In and out. Quick and efficient staff ! Kay was amazing
Katilyn helped me out! Great customer service!
Thanks Schyelar and Katelyn for helping me get my storage space quickly. They knew exactly what I needed and answered all my questions. These girls need a raise!
I had the best experience thanks to Katilyn! She helped me with everything great customer service all around! Thank you so much Katilyn!
Great service from Kaitlyn and krista
I had a very pleasant experience
The staff was very friendly and helpful. Management was very helpful.
Raelyn was great in assistance of the unit!
Really loved the project manager Katilyn was a huge help and I like how they keep the property I can’t trust my things here
Property managers were a great help and really nice people there
Property managers a very nice and a great help with everything and I liked the place
Great experience
best great customer service
Property manager was nice and clean property
Had a fantastic experience with Raelyn ! She answered all my questions and treated me with so much respect. if you’re local and want a great experience, especially at a public storage facility. Please work with Raelyn and her professionalism will not disappoint you!
The property managers are super nice people, and I love how they treat their customers and keep up with their store. Highly recommend.
The property managers were super nice people and were a great help.
Property managers are great and a lot of help ,and I really like the property as well!
Raelyn was so helpful and gave me great service
Project managers were very nice people and the property was also very nice.
I love how nice the property managers are and how they treat people and the property is great and feels safe to keep my things and they are always such a help without a doubt!!!!!
Great customer service thanks to Katelyn and raelyn
Very smooth and the process couldn’t have been easier! Very appreciative for all the help from Kaitlyn, ask for her and she will get you right every single time!
Raelyn was the employee that helped me and she was very friendly and did a great job at getting me a unit.
Property manager was super helpful and I really liked the property
I looked around at this property to see if I wanted to rent here and it was a very pleasant experience, katilyn helped with all my questions that I had and explained the move in process very well . Definitely will be renting here ;)
The property managers were awesome and a lot of help and have a neat property
I recently rented a unit from public storage in Pasadena and the process couldn’t have been smoother. The place is extremely clean and the staff is very kind and helpful. Raelyn and Kaitlyn were great. I’m in a wheelchair so it’s hard to get around. I’m grateful Raelyn was kind enough to wheel me around.
Property manager was very professional and storage facility was in great standard.
Well kept property, and Kaitlyn was AMAZING help
Great environment great prices very professional great staff!
The property manager was a big help with miving in
*** Please read before making a decision*** I got my unit with public storage in May 2021. They lured me in with $1 first month and $67 a month for a 10×10 on the 3rd floor (See attached pictures). It's now May 2024, and I just made a $145 payment for this unit. My June bill is going up to $191, No joke. I've tried to speak with the property manager and call customer service to dispute my rate increase. All of which were denied. The lack of customer satisfaction seems company wide. If a long term customer who has kept up with his payments gets this kind of red carpet treatment then they can keep it. If there are any other stories like mine , just share with others. I will be moving to another unit closer to my house and on the 1st floor for a 3rd of the price. I made sure to have a conversation with the new property manager about the rate increase and recorded the conversation for quality and training purposes.
highly recommended very clean facility satisfied customer very welcoming
Good deal on temporary storage. Helped a lot and the process was easy.
Krista was very helpful very professional and was very patient and helped get my lease dome and app set up
I have rented at multiple other PS locations. This one has taught me to take my business elsewhere and no longer use PS. After A MONTH AND A HALF of having my belongings in the unit i went to retrieve my items just to find about 80% of my items damaged due to a rat infestation which led to my things being chewed on, pissed on and pooped on. I was given a pamphlet to call the insurance and file a claim. Unfortunately the insurance coveres little to nothing for "Vermin Damage" upon notifying them the only answer i got was the rental agreement has a store at your own risk clause. Which i highly doubt covers a company having a rat issue. To be upset and heartbroken is an understatement. I have lost everything and am now sitting in an empty apartment due to this loss.
Please do not use this place. Your losses mean nothing to them.
They were such a great place and very nice and helpful
Very Clean Property. Katilyn and Krista were great help assisting me with my rental today .
Krista and Kaitlyn were wonderful! They were so patient and answered all my questions! They were awsome! Thank you very much!
Amazing experience thanks to the young lady named Katilyn. I appreciate everything that I was helped with!
Outstanding customer service, I'd choose to rent here again and again to fulfill my storage needs.
Katilyn was amazing and very helpful!!
Went in with a bunch of questions and in need of boxes for a very contentious move. Krista and Kaitlyn were fantastic...helpful, sympathic and I could not ask for more....thanks ladies!
there was a girl there , her name slipped my mind but it stars with a K and she’s the sweetest person i ever ran into around here , first smile i seen all day
Went in to get a storage space and I have never stored before, however Krista and Kaitlyn were amazing they answered all of my questions and made the whole process quick and easy.
Very Clean Property. Katilyn and Krista were great help assisting me with my rental today!
Great expedience!!! no complications!!
They got the most helpful workers.
kaitlyn and jackson were great help . property clean and easy move in great prices
I had a lady named Katilyn helped me get my storage unit. She was super polite, gave me fast service. She meet all our needs I give this Public Storage a five star if you want good service ask for her.
Katilyn hunt was so kind and helpful! Great customer service!
She was a nice lady ,fast and service!
Katy so great
Katy is amazing ty so.much
I've had a storage unit with this company for two years and have had two price increases. Do not use this company
The storage units are clean and Katy provided excellent service!
Where do I even begin. This is the first time I ever rented a storage unit. I don’t think anyone has had this much trouble for a storage unit. For one when I got the storage unit, I didn’t realize that there was a whole other business next door. When I had a whole moving truck during the public storage business hours, nobody was there at first to help me out when my code didn’t work. The employee drove into the parking lot and sat in her car. I knocked on her door to see if she could help me because I had movers who were on a time schedule just waiting. She got out of her car and told me she was at the other location that’s why nobody was there and looked up my account and told me it was the next facility over. Secondly after maybe 3-4 months of having the storage, they raised my rate $40 more. When I got a call from the manager asking why I wanted to leave my storage unit I told her about the price and she did lower it. Third, I was completely inconvenienced trying to retrieve the rest of my stuff because my code didn’t work. I would use the app and it would open the gate but then it wouldn’t open the doors. Fourth, when my code wasn’t working and finally got a hold of the front desk I had to drive all the way back to the first facility since it’s a couple of blocks before the second facility (if you drove it you would understand the frustration especially since the beltway feeder is down to one lane) just to get a temporary code. The next week I used my temporary code because my code still didn’t work, but my temporary code didn’t work either. I called public storage corporation and got another temporary code but still didn’t work. Now my fifth final complaint, when I called corporate for the temporary code that didn’t work they transferred me to the property manager. She was nice enough to give me a discount but then talked to me like I was stupid because she didn’t understand how my app opened the gate but didn’t open the doors. I told her I used my original code and the temporary one and it didn’t work. She then told me the temporary codes have all been deleted because of the lock code box issue. She talked to me like I was suppose to know that or something. And proceeded to tell me after talking to me like I don’t know what I’m doing, that the doors should be open because the code lock box is broken. When she told me to pry open the doors to get in because they’re supposed to be open was the absolute final straw. How safe do you think your stuff is when you can pry open the doors to the facility??? At least it was clean I guess. Only when they cleaned up other peoples junk by the doors they leave out after a week.
Katy was great. Great rate for storage explained everything perfect. Tiffany was in office too vwry nice
Katy is a good. Helped me
Katy excellent service
Great service, good people!
Bad service and no help moved from uhaul and worse decision,going to look for another storage
Was originally with UHaul had to switch over , and may I say money saver and best decision customer service A1
Katilyn and tiffany were a big help and clean property super nice staff rent here
Real good spot. Kaitlyn Reese was a huge help. Will be back agian 🙏
Kaitlyn and Katie were very straightforward and super helpful. Checked out a unit and they were more than helpful with the process! Ask for em if you see em!
Amazing customer service!!
Katie gave me good service on my transfer. Very satisfied.
Kaitlyn was amazing she made renting the storage easy...
If you go here, ask for Kaitlyn, she'll go above and beyond to help you, not many people do that anymore but she will
Kaitlyn I think her name is was awesome She was very helpful with my questions and even went outta her way to make sure my needs where handled and she was a very sweet person
it’s a nice place and friendly staff one of the worker Kaitlyn is her name was very friendly and helpful to us
Katlyn was friendly and answered all my questions in detail.
Great place!
Staffs friendly storage is in good clean condition
Great service! Always very helpful!
Great customer service!!
Katy I believe her name was , was very informative with any questions and concerns I had , she needs a raise !!!
Love the manager she was super helpful and sweet!
Very nice, Katy was friendly and super helpful! Will definitely recommend to anyone looking for storage.
Manager Katy went out of her way to make sure she exceeded my expectations.
Tiffany was very kind and outgoing! No issues with check in.
Katy was great
Great service..very helpful and kind
Don’t go with public storage at all!!!
Kaitlyn was wonderful and helpful with my rental process! Clean store also
Katy was very helpful with reserving my public space
Katy did a great job handling my storage needs! She was thorough and helpful!
Rented a 6x12 enclosed trailer...very professional and reasonable prices..
Katy was so helpful with our online retal very happy with the service!
Katy gave great service she was very busy yet so patient and helpful!
Katy very helpful made process easy that's the reason I rented here thank you Katy.
Came back today and today Katy was so busy but still so patient and kind I just appreciate how great she always is so glad to see her back here after she’s been gone too long!!!
Just got a storage today!!! Was helped by Katy and we got exactly what we wanted!
Manager Katy is attentive and helpful with customers at all times and makes sure all units are well maintained
Katy was awesome!!! Thanks for making my move easier!
Katy very cool awesome service will recommend this facility!
Wonderful service! Katy was great, helped us through the whole process.
Just signed up for a storage. Very easy process and a pretty good price as well. There was no pressure to buy anything I did not need or want.
Katy is a great multi tasker helping multiple people at one time great service hard worker
Great service from Katy and Kaitlyn will recommend
Very helpful team, clean facility.
Good service
DO NOT, I REPEAT DO NOT GET A STORAGE UNIT HERE. I'VE HAD THIS UNIT LESS THAN 1 YEAR AND ALREADY THEY ARE INCREASING THE PRICE TWICE ON ME. VERY UNPROFESSIONAL AND THEY JUST WANT TO GET YOU IN WITH A NICE INTRODUCTORY RATE, AND BAM LESS THAN A YEAR LATER YOU ARE PAYING DOUBLE.
Katy provided great and fast service, we needed a unit today and she put us in quickly. Very informative. Thank you Katy for your great service!
Katy has great customer service and very helpful! Recomend 10/10
Katy was fast and friendly with renting my storage thank you!!
Both ladies were a pleasure to do business with
Katy was so helpful and professional loved the service here
Kaitlyn was very helpful in assisting me with my first storage unit as it was my first time getting one and her customer service was amazing she even was able to point me in the right direction to where my storage unit when I kept getting lost
Kaitlyn was very helpful !!! Super nice employees.
I came into Public storage today and I got helped by Kaitlyn. Great service and very helpful!
Kaitlyn is the sweetest girl. She's very good at what she does
Jennifer was very helpful with my questions and committed to her work! I had a few questions to ask and even during busy hours and this heat, she was patient and very professional. Beyond perfect customer service. I will definitely recommend people out here for services. Great job!
I went to get a quote here, and Jennifer Ayala assisted me. She was so nice and she answered all my questions. Star performance and great example of good customer service.
So clean and nice employees!!
Kaitlyn I think her name is was awesome awesome awesome!!!!! She was very helpful with my questions and even went outta her way to make sure my needs where handled. Perfect example of excellent customer service. I will definitely recommend this place to anyone in need of this type of service.
Sara and katilyn were great help
Marilyn and Sara were wonderful and helped me with gate code
Son muy grandes las bodegas de el storage y muy buen servicio de la administración
Great job misty
Misty helped me get my app up and running again. Thanks so much!
Misty was a great help today! Thanks!
Thank you Katy even though her arm is broken she still helped me get out the gate. Thank you!
Misty was AMAZING today! She was sooo helpful..
Misty was super helpful today
Misty was such a help with My app today
Misty was such a great help today!
Byrd and Katy were an awesome help with my unit
Thank You!
Sherry was awesome!! Very informative !
We had an advanced signing, and no one was there to let us in. Then they changed the unit on us because the entry gate door was broken. They moved this into another area and gave us a deal because of all the headaches. Huh, We finally got our rental unit in the very back, in the very corner, the very opposite side of the entry door. A very long walk from front door space. Avery long walk .... Boo.
Sherri was amazing at explaining everything! So kind as well 😊
Katy was a great help when I needed another smaller unit thanks so much
Good so far!
Katy and Sheri great service
Katy was an awesome manager helped me transfer to a right size unit after driving from Miami! Ty Katy!
Katy was so great working with multiple people at the same time super professional would highly recommend renting here ask for Katy
Katy is the person to see as she is very helpful and very kind. Thank you public storage.
Rachel and Katy were spectacular helping me great customer service!!
ABSOLUTELY INCREDIBLE SERVICE. THE TEAM IS ABSOLUTELY AMAZING KATY, RACHEL, AMELIA,!!! I HIGHLY RECOMMEND THEM!!! HURRY IN BECAUSE SPACES ARE RUNNING OUT!!
Katy was very helpful with a last minute rental I appreciate her very much
Katy, was excellent as explain the complete process and had great communication and understanding on helping me with getting a storage that was right for me
great service
Ms. Sherri was so helpful! I found my storage unit so quickly by the direction she gave & she was super nice & quick
Katy Washington a great hello renting today
Jenn was so amazing great help kind generous showed me my unit broke it all down for me great worker definitely recommend people out here for services
Every time I come here Katy is happy and smiling she really brightens my day I am a happy customer here with her and the facility is always clean and nice. 5 stars
Katy did an amazing job and helped us while being bombarded with multiple customers
Katy is so sweet and understanding I just appreciate her so much!
Got my first storage here because of the great deals and had questions and Katy gave great customer service and answered all my questions politely and showed me what I needed to know! Thanks Katy!
Katy was helpful and toured me the property
Would recommend
Sara was very knowledgeable and very professional at what she is doing. Thanks so much.
Sherri helped me out so greatly in getting a unit and making sure everything was taken care of correctly!!! Super kind, funny, warm and welcoming lady 😁 I hope she's there everytime I need assistance
Sherri & Jennifer were so helpful very polite and friendly great customer.
Katy is always so helpful with my concerns here I thank her and Sherri for always caring about my situation!
Sherri & Katy awesome experience and good communication if this had a 10 star rating i would put 10 with no hesitation.
This is such a nice storage facility. Very secure. Sara helped me and showed me around. I asked lots of questions and Sara knew all the answers .
Sara was great and very customer servicey
Sherri was very helpful and actually Corrected the error for doing the set up over the phone I really appreciate the help
Katy and Sherri make a great team and were a great help getting me a storage I needed thank you ladies
Sherri & Katy was very helpful great customer service.
Sherri helped my husband I get a unit she was in office with Katy they were happy and laughing this is a great place to rent a storage
Katy and Sherri are great! Right when I walked in I was greeted with warm hello’s and smiles. Katy was super helpful and provided the information that I needed about the location and the locks. I really like how secure the building is and I do mean SECURE. Not only do you need a code for the gate, you need one for the door and elevator.
Katy was so helpful today was very busy in office but promptly helped my husband and I as soon as she could
Love coming here she’s always so great!
Katy is 5 star chick. She is focused, on task. It is evident in her work ethic.
Update back today and Katy is awesome again!!!
Katy has always always been such a good help! Always willing to help anyway possible always in a good mood and goes above and beyond to make sure everything is ok with my storage! Thank you Katy so so much!!!!
Katy D. at the front desk was the best
So I initially tried renting here. But after coming up here 3 times in the same day and repeated unanswered calls or even a call back. I finally got transferred to the location down the street at Spencer and if it wasn’t for Misty and her help, patience, and absolutely amazing politeness I WOULD NOT have rented with you! But because of her actions I stayed. Thanks again Misty for all your help!
Katy is a great manager helped me through rental
Katy was great with my move in
Katy really was awesome. Would recommend this this location.
Katy gave excellent quick service, and explained where the unit would be, and showed demo's of the sizes for me. Amazing help. Thank you!
Mrs. Sherri was agent who assisted us. Needless to say the service was outstanding and helpful, patience and informative.
Carts are all in use by one person. Men's bathroom always out of order. Super hard to pull up to key pads. Just seems they want to make things difficult. Won't let you use other exit doors to unload closer to your unit
Katyand Sherri were very professional and helped alot, thank you
Katy was very nice. Thank her for help
Katy was an exceptional help with helping me install the app and with my unit today.
Was actually there to clean out a storage unit that I'd won in an auction. The staff was exceptional
Katy and Sherri were spectacular with my second unit. They work very well together great team work!!!!
Katy and Sheri were awesome great service and attitude
Sherri & Katy are wonderful
Katy and Sherri were a great help with my rental
Katy and Sherri are super awesome and helped me with my storage unit rental process, fast and easy!!! Come check them out!
Sherri & Katy are best
Katy went above and beyond to help us out with our storage. Amazing job!!!!
Sherri was very helpful and explained everything perfectly. I am extremely satisfied with the customer service given and she was transparent in all aspects of use of storage unit and fees.
I was well greeted at the door and sherri helped me get a great unit and affordable and explained all the details supper helpful would definitely go back to this storage
Katy was an awesome help with my rental.
Sherri and Katy were so helpful,amazing and wonderful I would always recommend this property to everyone
Katy patient and good listener!Hard worker to achieve the customers goal,!Super referr others too public storage!Great work! Thanks!
Sherri is more than helpful! I came in with questions and a situation and Sherri exceeded my expectations and I am more than impressed at her process which was lightning fast as she spoke eloquently and with such clarity. I now understand Public Storage from a business perspective. This was one of my best experiences with customer service at it's finest! Thank You Sherri! You're Such A Delight & An Asset. Again, Thank You Public Storage for Sherri!
So far so good, got my unit online and the customer service was great when I came in to do paperwork
Katy was awesome help with my unit
Katy helped me restore my reservation was very helpful in my time of storage needs.
Rented my space online got everything I needed online contact free 100% very clean and the staff are very respectful and great at helping truly recommend this rental place to anyone
Katy and Sherri were wonderful and made this transfer process! Definitely recommend!
So impolite and unhelpful.
Sherri was awesome, had some issues and she jumped to the rescue. Thanks Sherri!
Perfect assistance and great communication. Katy and Sheri gave great customer service.
Awesome customer service!! Really helpful! A+++ customer service! Thank you Sherri!
Katy, Sherri and Jenn were extremely friendly and very helpful in explaining everything to me. Made my first foray into storage rental smooth and easy. Thanks so much.
Katy was very patient and helpful. Thanks for everything
I was late to my appointment but they were so great and friendly and gave me all the information I needed.
Great experience at this location! Katy was very friendly and efficient!! Best experience getting a storage unit...
Sherri and Katy are wonderful best customer service ever.
Sherri and Katy gave me all the information I needed and very helpful super friendly
Katy and Sherri were great
Katie was very helpful and professional
Katy and Sherri were very hopeful
Please go here to store and ask for katy she is very helpful
Katy helped me with getting my storage unit. She was very informative and helped very well.
Katy and Sherri were the best!
Sherri was great, smooth and easy service
great service an good attitude highly recommended
Shaerri was awesome… and very pleasant thanks a million.
Very clean, no pests!! Convenient and helpful with complementary cart thingy to use. Made our move so smooth!
Katy helped me out as my property was closed thank you katy
Katy was so amazing she helped me sooooo much with a great storage unit and has beeen sooo amazing such funny personality I had great experience!
So happy Katy was here working late to help us purchase a new lock what a life saver!!
Katy helped us after hours and we drove very far to get here so very grateful for all of her help
Katy gave a 5 service and was very nice
Mrs. Sherri is awesome. Great customer service.
Sherri was very helpful great customer.
Katy was a great help
Katy was amazing. Everyone should go speak to her for a storage unit!
Sherri was very helpful great customer service.
Sherri and Katy were a perfect help with my unit thank you
Ms.Sherri helped me get my unit today, she was very helpful and commited to her work! Thank y’all for assistance!
Katy was great thank you for service
Katy and Jen are amazing people thank you for helping me through one of the worst time in my life
The Manager is very nice and helpful
Katy ☺️
Katy was great help this morning and yesterday Jennifer helped me out so much.
Sherri and Jennifer were very nice and happy to help us
Very welconing and helpful
Susan, Katy & Jen were so helpful today. Fast easy & explained everything so thoroughly. 👌
Katy and Sherri are so appreciated for helping us late get our unit thank you so much
Katy n Sherri are awesome they stayed late to help us rent our storage. Best service
Sherri and Katy helped us with our move out great people
Sherri and Katy are always very helpful great customer service. Always goes above and beyond. Would recommend this public storage.
Katy and Sherri were very helpful this morning thankyou for great service
Katy was a great person to rent with she is appreciated!! Awesome work!
Thank you so much Katy gratis service and helped a lot with my english gracias!
When I first got my storage unit it was $24, this was apparently an introductory price. Public storage never made me aware of that, and they soon doubled it to $48. Now they are attempting to raise it to $60 which is above average for the area
Byrd is great the only one in here i’m soooo thankful
Do you want great excellent help with finding a storage space.Contact Sherri or Suzanne.They were amazing at assisting my needs for storage. Very friendly,skillful customer service.
Thank you!!!!
Very much recommended!!!!!
Very friendly staff sherri was very helpful and nice
Great people n great place the second floor is hot wish they would turn the ac up a lil bit but. U know.
Still new to me
Can't seem to keep employees
Katy and Sherri were great help for myself and mom renting renting two big units and walking us through everything. Thank you girls!
Byrd was amazing and made the whole process run very smoothly!
Kasey was so sweet and helpful! Thank you so much! I definitely recommend this location!!
Very helpful with setting up the unit! Clocked in from her break to get me and my daughter set up
Sherri was so very helpful ! She clocked back in from her break to help us get set up with our unit! Definitely recommend !!
Great staff and easy process to get a storage room.
Katy and Jenn helped me out forgot my drivers license they called me and I was able to pick it up great service
Katy was the best, loved her concern for others and the knowledge she has bestowed on me. Go Steelers
Very helpful
Nice, clean from what I seen and big. Staff person was very nice and helpful. Explain things and showed us the storage.
I gave it a 3 star because they are trying to make me pay for storage I never had used.
Katy was amazing!
good customer service, good communication
Sherri & Katy were very helpful helping me with my rental. Great customer service.
Katy was awesome she helped get a storage at a different location
Katy was super nice friendly and helpful!!
Great guy.
Katy was super helpful in a stressful situation I was in tears and she helped so much Byrd helped too he was training and good
Katy helped out get my unit and glad she helped me
Sherri & Katy were very helpful great customer service.
Katy was awesome at helping me with everything I needed.
Katy helped me find a close unit to the elevator thank you
Sherri gave us awesome customer service and has an amazing personality!
Thank you so much!
Amazing awesome experience
With Ms. Sherri thank yous
Ms Katy had excellent customer service
Katy was very helpful
Katy was nice and helped us find a good size storage and even working alone helped
Katy was very nice and helpful and helped us find a unit the right size to fit everything we need
My grandmother was trying to find a storage place to store her belongings and came across this places she found online. The associate on the phone that helped her, did not notify us that the storage was on the third floor. My grandmother has a back issue that does not allow her to do this much walking. When this was discovered, we went to the office the next morning. We arrived at opening time, 9:30am, and the front personnel did not arrive until 9:45 am. Once entering, we asked the front desk to see if it would be possible to get a different storage on the first floor after explaing her condition. At first the front desk was helpful and understanding. We had a storage picked and started discussing the charges. She immediately stated that we would not get the $1 promotional anymore due to us having to transfer. She then stated that "we won't give you your money back" and would need to pay the full locker amount with none of the previous payment refunded or put to the new amount. After this, she stated there was nothing she could do for us, and placed the Customer service information sign on the desk and walked away. Upon calling customer service, she stated to the personnel on the phone that "..I didn't even get that far..". She then made it a purpose to ask the other women who had to help us, "you could not do the $1 charge, right?" After, the whole dispute. We felt she was bluntly rude, disrespectful, and not customer forward. She then went on to state that if we had gotten the transaction done earlier, we could of had the trolleys to help us unload. She also kept saying that because today was auction day, it was already stressful enough. I do not see how this corresponded with any of our transaction conversation. This is our first time using this service and more than likely our last.
Katy was cheerful, helpful and I had a great experience. Thank you!
Well me and my son were here at this location today needed to get a few thing into storage. I made a reservation spoke to Susie and Jennifer helped me complete my rental. They were both nice good customer service nice attitude and attentive thank you both Jennifer and Susie !!! Keep up the positive vibes!!!
I was picking up an auction unit online Susie and Jennifer were very helpful and made the process very easy everything was ready we met at the unit and cleaned it out the same day. There was a irate customer in front of us giving them a hard time over something that’s beyond their control what I can see they were following company guidelines and they were upset standing there arms folded and saying profanity because they couldn’t get a special of some sort . I was very happy with the service I had today very nice and professional staff thank you ladies !
Sherry was very helpful,answered all my questions. 😁
Sherri and Katy are wonderful and have great customer service.
Katy and Jenn were very nice adding my third unit thank you
Katy helped a lot!
Katy was super helpful!
Katy was very nice but insisted that i give her a 5 star review just because. She didn't take me seriously when i told her how my name is pronounced and she was holding in her laughter when i expressed how i felt about that. As for the storage place, there were only a few cars loading things but all the dollys were taken so the wait was annoying but manageable.
Katy was a great help with erental process
Katy was very helpful and I'm satisfied.
Katy was very helpful and the service was quick
Katy ! 😊😊
Katy was helpful with my rental thank you
Katy was awesome great service
Katy helped with my moms rental. Her and Sherri were very helpful and cheerful.
Sherie and Katie were very nice, helpful and friendly. Very good customer service!
Katy was an amazing helper and was super friendly to answer any questions we had!
Katy was amazing ☺️
Katy was very informative and helpful quickly got everything done very satisfied
Katy helped me with my auction buy I appreciate her professionalism
Susie is very nice and helpful
Katy and Susie thank you for service
All the reviews sound fake and rehearsed. The lady that lives on site is very rude and condescending.
Will not do business. Gate is broken and have no access to building.
Katy was very helpful really do appreciate her customer service!!! Katy was great with helping me with my bill.
Katy was great. Got us the best rate on a 10x10. Fast service and easy to work with.
Sherry
Came to Public Storage and Ms.Sherri was very helpful in each and every way explaining every details down to the insurance and policy will for sure recommend her to friends and family lucky to have her as an employee
Katy and Sherri were great with my rental thank you so much!
Katy was very helpful renting my unit.
Sherri was great to work with.
Sherri & Suzzy provided great customer service/ professionalism. Answered every question with a great spirits.
Was great!!! Thanks for your service
I had a appointment at the property unfortunately no one was there and I thought I was going to be stranded but, Sherri herself has help me through the whole process on the phone before leaving the property I was able to access my gate code along with my door storage unit. I appreciate her kind words and her care with walking me through the whole process!! It was really easy. The Property itself was very clean and easy to understand. my storage unit was the exact size that I was looking for. Thank you Again Sherri and public storage for allowing me to access my Unit.
Suzie and Sherri were very helpful. Great customer service.
She can get a ten star messing with me. Katy is amazing 😍
Katy is amazing thank her for great customer service
Katy was awesome!!!
Katy was wonderful setup my account quick and stress free.
Katy and Susie are very friendly at the front desk. Prices are great and the facility is really clean.
Great service from Katy. Quick and smooth process to get a storage unit. There’s lots of security to protect your items.
Thank you Katy for your customer service!!!
Outstanding service!!! Sheri you are awesome!!!!
Katy is amazing ! Super duper helpful and patient !!
Quick customer service and plenty of units available
Katy helped me move in with my erental
Katy and Sherri went above and beyond today taking care of me!
Awesome experience, great service. Got helped from Katy and Susie. A++
Katie helped us out renting at another property! She showed us the size before renting ! This place is amazing and they have great deals as walk in and online!!!!
Katy was amazing and appreciate the professionalism.
Went to this location today and Susie helped me she was very polite and explained the move in process easily.I give this young lady more than 5 stars she’s great very positive attitude and professional thank you !!!!!!
Katy helped me so much! Love her customer service. Susie was in office helping me as well! Thank them so much!
Hello my name is Jamie and I am a tenant here renting a storage unit Mrs Katie I think she’s the manager I’m not for sure but she is so wonderful she has a wonderful customer service she’s very fast pace she’s very intelligent and I think she needs to get recognized for all of her good duties that she does for everybody please put a review on her because she is the best ever
Sherrie and Susie were very helpful and informative. Thank you highly recommend it.
Katy and Cherri were very helpful with getting me set up on my first unit!
Susie and katy are great with my transfer. Thank you.
Just got off the phone Susie was very helpful!!👍👍👍
Susie was awesome very polite and nice!
Was there last week I transferred to another unit she explained everything in detail thanks keep up the great work!!!!!
Victoria gave me great customer service really recommend (:
Katy and Sherri were real friendly and helpful helping me get a storage unit. Process was fast and easy
Victoria was very helpful she answered all my questions and explained everything to me I needed to know thank you so much really recommend public storage and Victoria (:
Katy, offer great customer service very please to have stop by.
Katy was excellent thank her for everything
Katy and Victoria were extremely helpful in helping us pick out the right storage unit for the things we needed to store during the process of our move across Houston.
Sherry was very helpful
Thanks Sherri! She was so informative and attentive!
katy
Great Help - very nice and friendly easy and fast renting. came back great service again with Victoria and katy thats why i came back
Katy was very helpful!
Katy helped us move units from another property very helpful.
Sherri,Victoria,and katy are amazing and VERY helpful. I recommend you bring your every storage needs here
Awesome place very nice and clean Katy was very sweet in helping me find a unit. I highly recommend for storage
Katy was very helpful with my rental I appreciate her working hard to get me the deal I signed up for thank you katy
Katy and Sherri were wonderful helpful fast would recommend to anyone!
Katy gave me great customer service and I will recommend her to anyone. Thanks so much for your help.
Katy was very nice, professional. Nice place. Went to 3320 location 1st but didn't care for the reps. didn't help as much as Katy. Thank you Katy.
Katy was really cool and a great help
Katy was amazing
Katy was awesome
Katy and sherri wer a massive help getting me what I needed in such a short notice. I appreciate the speedy help
Katy and sherry
Katy and sherry
Katy is the best thing to happen to this property thank ful for her
Katie was great awsome custerer service.
I have seven units here at Public Storage sense they took over CubeSmart. I need to tell you about the property manager Katy. She is amazing he has helped me with problems with my account. She is always helpful with a smile when I am having an issue. I wish you had two or three more of her working here. Good job Katy!!!!
Katy cool
Katie was exalent today very curtiose and helpful
Sherri was aexcellent and great at everything she did. We need more people like her.
Katy was very helpful today also got me the best deal thank u Katy for making this better for me
Katie was very helpful in setting my storage unit up today 😁
Sherri and Katy were grate
Katy helped me out today, excellent service 👍👍
Katy and Victoria are awesome.
Mrs.Sherri and mrs.Katy were amazing! They helped my mother out with everything they took the time with her figuring out everything also from understanding the documents to helping her with the app couldn’t thank them enough!
Katy went above and beyond to get my rental for me for move in same day great employee thanks
Katy
Katy was a great help.
Katy was very upbeat and super helpful throughout our reservation process. Excellent customer service and the facility looks very clean and secure.
Katy awesome
I went to this location today not sure what I was getting into but Mario who was working helped me, he was informative and assuring. Thanks
Mario.
Katy excellent service
Phenomenal customer service. Thank You Katy. For your support and time. She was very knowledgeable about this property. Answered all my questions. I definitely recommend this place. You have the option to have a Climate control unit or not. Im so happy with the upgrades this location has made.
Katy was very helpful fixing my door on unit! Great service!
KATY IS THE BEST! EXCELLENT SERVICE. I love her. Very professional!
Katy was awsome!!!
Katy was an amazing rep and helped us out alot
Victoria was amazing!
Thank you Katy
Katy is the best! Friendly, helpful and great sense of humor!! Would highly recommend.For sure the best customer service in town!
Victoria was helpful and respectful. I struggled at other public storages but she was the most helpful .
Awesome service!!!