Danielle is a very nice person and very helpful thanks again
Danielle was so helpful throughout the process.
Danielle was very helpful she explained everything to me she's very professional and great at what she does
Great customer service. DANIELLE help me get the right size unit very professional thanks again
Great customer service Danielle
Danielle was very professional and had a positive attitude great customer service
Danielle was so helpful. She called me right away after I called to ask about the unit. She was patient with me when I went in person and had several questions. She helped me find my unit, figure out how to use my key, and helped when I couldn’t get the online reservation to work. This was all on the evening before Thanksgiving when other locations did not have someone available on-site. Thank you for walking me through the whole process, Danielle!
Ms. Danielle was marvelous. She went over and above service. She extended mercy toward me. For this I am truly grateful.
Had small trouble online, but came into store. Spoke with Danielle over the phone but meeting her in person was even better. She helped me complete my rental, answered all my questions with clarity, and made sure i was well taken cared of. Great rental space!
Danielle definitely took her time to help me! Grateful she was able to transfer my unit and the system gave me the same price!
Ms Danielle was the most nice person ever and very helpful knows her job thanks sweetie
Danielle was very helpful
Danielle was very helpful
Danielle was very helpful. I appreciate her help
Danielle is very helpful and understanding every time I pay my bill at this location
Danielle is very helpful and clean facility Great customer service Thanks Danielle
Great customer service Danielle
Danielle was very helpful and help me find the right size unit.Great customer service and the facility is very clean
Pros: the manager is great and it's a good location.
Cons:
- The elevator has not worked for months and access has been spotty.
- they have raised the rent on me 3 times, the most recent AFTER the elevator stopped working
- I requested some kind of compensation not having access to stuff and they first postponed the most recent increase 3 months. Now they have moved the terms around to make it seem like they are helping me with lower or compensated rent, but it's literally the exactly same.
"No contract!" Seems like a good deal until you realize there is no price protection for your space. I have since read the fine print: We reserve the right to change your monthly rent. Since it's month to month, you're screwed.
This is the first bad review I have ever left, so take that for what it's worth.
Danielle was a great help and explained everything very well and answered all my questions. 10/10 would recommend
Awesome job Danielle thanks for your help
Danielle was great customer service an helped
Me out with all go check out this location
Great customer service Danielle!
Danielle is very helping and the facility is always clean Great customer service
I used this storage facility many years ago.
The location is extremely excessable, and YOUR MANAGER was very proffessional and pleasant to talk too, with no hidden agenda when explaining the regulations in renting a unit.
I have returned 👋🏼 and am a happy customer! Your establishment rules! 👏🏼👏🏼👏🏼
I’d like to take a moment to thank Danielle for helping me on a bind. I needed to lease a unit immediately and I was in and out in 15 min. Professional, quick and honest!
Danielle is very professional and she really helped me out alot with my concerns i had with my unit at another location and i appreciate her for that's thanks again Danielle
The manager, Danielle, is the only reason I've kept my storage unit here for as long as I have. She has always been super quick to answer any questions I have. Take care of any issues that arise and is very friendly. I've moved further away since storing my items there but any place can offer a locker, not everywhere has someone you can trust. So,my things stay :D
Good customer service and always willing to answer any questions I have about my unit.Danielle is very professional and keeps a smile on her face whenever I go to my unit. I would highly recommend this location to family and friends.
Thanks Danielle for all your help
Great customer service Danielle.She did a good job helping us dind the right size space we needed
Danielle was very helpful, professional, and she really answered all of my questions I had.I really appreciate her help thanks again
Danielle saved the day. Gave me the last unit on the first floor.
Thanks Danielle for your help
Danielle did a amazing job very professionally
Danielle is amazing! Thanks for being kind and helpful.
Danielle showed great customer service. She were very helpful.
Danielle was very professional and helpful with any questions I had
Danielle did an amazing job with helping me set up the App.She was very helpful and she didn't mind very professional great customer service
Danielle is very helpful and always greeting everyone that is at this facility.Great customer service
Danielle is always excellent service and assistance very helpful
Great job Danielle very helpful
First off, the management at this facility is awesome. Danielle, actually greeted me at the door, with a smile and acknowledged me when I walked in, even though she was with another customer when I arrived. As someone in the customer service industry, that means a lot to me. When it was my turn, she gave the great news that I was going to be paying half of what another storage company was going to charge me to use the facility. In these times, that is a blessing in itself. She showed me the unit I would be getting and explained everything to me in detail. The facility is very clean. A lot cleaner than the last place I rented from close by. You enter the facility and use the elevator with an app, which makes it easy as pie. Units are climate controlled. I feel that the memories I have stored are safe. I have already recommended this place to friends. I’m extremely happy with my decision to store here, and I know you will be as well.
Had a great experience with Danielle great customer service thanks
Danielle did an amazing job helping me with my unit.She made my move in so much easier.Thanks again Danielle
Danielle made my move in very easy i really appreciate her helping me out
Danielle did an amazing job with helping me with my storage unit. I would highly recommend this facility to my family and friends because she was so professional and had a positive attitude
Danielle is very helpful and always have a smile on her face.She really Help me out with my unit today I really appreciate her service
Danielle was very helpful
Danielle was very helpful with my storag
Danielle was incredibly helpful!!
Danielle did an awesome job with helping me with my rental
This store is beyond disrespectful & the crew member is not into helping customers she seem to always have a very nasty attitude or feel she wants to Challenage making a customer have a bad day it's enough living in a hotel while trying to start a new year positive but to deal with bad service and business whole your belongings is in the car of a worker who acts as if she will take or have a bad energy toward you is the worse
Have been renting a unit for about 3months now, no issues and they gave me a great offer...
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Edit post after ending lease; I had a great rate for my unit then they automatically increased my rent almost double. And gave me huge hassle when I tried to get my stuff out.
Danielle was very helpful and amazing with my move in
Danielle was very helpful and professional
Danielle did an awesome job with helping me today
Danielle did an amazing job
Danielle was amazing. She helped with everything I needed for my moving experience!
Danielle did a great job with helping me get the right size unit today she was very kind and patience with me thanks Danielle
Danielle was extremely helpful with helping me today i really appreciate it
Danielle is always very helpful when me and my son comes to the facility.She is very professional and has great customer service thanks again I highly recommend this facility
Danielle was very helpful thanks again
Danielle was very helpful and fast with getting me the right size storage I need
These people aren’t even here. The representative didn’t want to help at all just ready to get me off the phone! If you rent here better be someone ready to not talk to anyone with good help
Customer service top tier! Danielle was very professional.
Great experience and great customer service. Daniela went above and beyond to help me setup my storage unit and was extremely helpful!
Danielle is always helpful and very professional with helping me with anything I need and I am thinking for meeting her she is really sweet and kind
Danielle was very helpful and professional with my unit
Danielle was very helpful and professional
Danielle did a great job helping me with my unit today thanks again danielle
Awesome fast service, Maria was very polite, wholesome and kept it simple, and straight to the point, making all this so fast and easy, will recommend to everyone!!!
Danielle is very helpful and always friendly
Danielle did a very good job with helping me with my storage
Dsnielle is very kind and always willing to help me if needing anything about the storage.I would recimmend tgis location to my family and friends
Danielle was very professional thanks again
Danielle did an amazing job with my storage unit today I would highly recommend this location
Danielle was really helpful with helping me transfer to the right size
Danielle was very helpful and is always nice when I come to the facility I would highly recommend this facility
Danielle was very professional and it was a great experience with her helping me
Danielle was very helpful with my storage today I would highly recommend this facility
Public storage is great and has the most amazing, friendly, helpful manager!!! Her charm and sociability drew me to use their facility! Great job!
Danielle was very helpful and kind she really helped me out a lot because I didn't know what I would do and she really assisted me getting the right size space thank you Danielle for your help
Maria was excellent at this location ,I had a great experience here ,Maria explained everything to me in detail and answered all my questions ,I felt right at home
Danielle did a wonderful job with getting me the right size unit I need.She was very patient with me and I appreciate Danielle for all her help thanks again
I moved to this location from another storage company in town and highly recommend it! Danielle who worked there was
Above excellent in getting me set up and she was extremely helpful. I really appreciated her service and am so glad to have met her. Thank you again!
The Public Storage reaps was very helpful and considerate whenever I needed assistance thanks again Danielle
Danielle is always very helpful
Danielle is always extremely helpful whenever I need her assistance.She also has great customer service and I would recommend this facility to everyone
Danielle was helpful with my unit
Danielle was very helpful great customer service
Great customer service! Danielle is very sweet and greets me whenever I am at the storage and she helped me set up the Public Storage App
Danielle was very helpful with getting me my storage unit today
Danielle really help me with my storage I appreciate her help
Danielle helped me last minute and was very helpful in a stressful time 🙂
Danielle help me complete my eRental online and she was very patient with me I really appreciate her helping me with this.Thank you Danielle again for your help and good customer service
Danielle was very helpful and professional with helping me with my unit
Danielle was was extremely helpful and she was above and beyond very helpful with my storage unit today. I actually rented 2 units from her.Great customer service I would recommend her any day thanks again Danielle for all your wonderful help
Danielle was very nice and helped me out alot. I was able to upgrade to a bigger unit with no problem. She was very sweet and respectful. This is a great place for storage!!
Danielle was very helpful and professional with my storage unit today I highly recommend
I have had my storage for over 6 months and Danielle has literally given me the best customer service every single time. Any issue that comes up she's on top of along with the property manager. Would definitely recommend
Danielle was very helpful with my storage
Dabielle was very helpful and kind
Bought an auctioned unit here. Called AND came here yesterday and there was nobody here. Left a message but no response from them. Today got in contact with an associate, not the manager to set up an appointment. Got here and things went ok. Secured my locker then had to leave for an hour. When I got back had to wait 45 and many phone calls later got the associate to let me up the elevator. Will not give gate or elevator code. Now they're dealing with customers so I'm stuck waiting... again.
Had a great experience at the storage unit and friendly service by Danielle at the front desk.
jaenicia showed me my unit I'll be moving into and how my payment arrangement is setup and that made me feel comfortable to be storing there and knowing it's affordable an secure.
I absolutely enjoyed my experience with jaenicia C. assistants at public storage today!!@2415 mangum rd
Ms Danielle Was so helpful, professional and kind! I'm glad I choose this location and I feel Very Certain my things are Secured🫡
Danielle was very helpful with my storage I highly recommend location
Daniel is very helpful...and so sweet. Thank you.
Danielle was very helpful with my storage unit today
Been here for 25 minutes, the door is locked and no one isn’t here . Customer service says that it supposed to be someone here until 6pm.
Indoor storage place. Basic needs for storing your stuff.
Danielle was very helpful and I'm very satisfied with her service
Absolutely love public storage
When I first moved in I spoke with Danielle and she was amazing and helpful. I work nights and planned to go in today to make a payment, but was first greeted by a horrible phone call from Jay. I simply wanted an explanation of charges and was met with the most rude, condescending customer service ever. Once she was was told that she was being rude instead of apologizing for any miscommunication, she proceeded to start calling me hunny and sweety to which she only did more after I stated it was rude. She STILL hasn't explained the billing so that I can make payment. Please never rent here!! They will bait you in with a nice person and switch on you in a heartbeat. Corporate and Twitter will hear about this since she refuses to give her name or manager's info when I have spoken to him before anout their broken gate and elevator.
Danielle was very helpful with my storage needs today
Great experience no issues with my storage time. Danielle at the front desk is professional, friendly, & helpful.
Danielle was very helpful and professional thank you again
Danielle was very helpful and fast with my storage needs thanks again i would recommend this facility any day
I came in in a rush and Danielle was fast and very helpful! She assisted in all my steps needed! She’s amazing! Thank you!
Danielle was very professional and courteous. She handled my account and questions with ease. Definitely recommend using this facility.
Danielle was very helpful with my storage needs today
Danielle was very good with my service
Danielle was very helpful with my storage needs
Danielle was very professional in helpful with my storage needs.
Everything went smooth. Ms Danielle checked on me to ask if I needed anything. I also encountered Ms Jade prior to the move. Both ladies very helpful.
They do what's expected and I like that. Staff is always sweet, courteous, and helpful.
Danielle was very helpful with getting me the right space I needed
Danielle was very helpful and patience with my storage
Danielle is great at customer service, she guided me to find the right size unit storage, I have been doing business with this location Public Storage at Magnum Rd for a year, and I have been satisfied with their services.Thank you Danielle for being so helpful.
Danielle was very helpful with my storage needs today
Customer service is both literally and figuratively non-existent. Waited an entire day (along with other people waiting too) to be shown my unit after I purchased it and received no contact after multiple calls and leaving a voicemail.
Danielle is always working hard and always willing to help customers in need
Ms Danielle was awesome. She provided me with all the information that I needed. She was polite and made sure I was good with unit. Thanks for the experience
Danielle was very helpful
Danielle was very helpful and fast did a wonderful job
Danielle was very great with my storage today
Very helpful and knowledgeable
Danielle was very professional and very helpful with my unit today I really recommend this location to family and friends
Danielle was very helpful with my storage needs today
Danielle was VERY professional
Danielle is always very helpful and kind they need more employees like her now days
Danielle was very helpful
They are very informative , I had my storage for 4 years and never did I have a problem at all! I recommend it. The climate inside the storages is nice and my stuff was well kept!
I enjoyed the time I WAS here Danielle is a very nice person
Danielle was very helpful and professional with getting me the right size space I needed today I really appreciated her help
Danielle was very helpful with my storage needs today
The most unprofessional place I have ever witnessed. First day moving in my code didn't work they gave me three more also didn't work then they gave me a temporary one that expired as soon as I came back with more things to put in storage, which coincidentally was also right when the office closed(About 6pm). I ran into the office managers boyfriend I guess who had been obviously smoking weed upstairs with his two little kids, he told me the manager wasn't there and he uses her key to get around but for some reason he said her job would be at jeopardy if he lets me in which didn't make sense because he didn't work there or have a storage unit but was using the managers key to get around. After trying to get in for almost two hours calling corporate I had to take an entire load of things and put them back. I hope Public Storage can hire some more responsible people this was ridiculous.
Danielle was very helpful with my storage needs today
Danielle was extremely helpful
Danielle was super friendly and helped me pick the right unit. Thank you for working with me.