Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 10200 S Main St, Houston, TX
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
5'x5'Online only price$ 21/mo
Small 5'x5'- climate controlled
- inside unit
- 1st floor
$ 21 /mo $ 26Best Price Label+ one-time $29 admin fee
-
5'x5'Online only price$ 21/mo
Small 5'x5'- climate controlled
- upstairs access via elevator
$ 21 /mo $ 26Best Price Label+ one-time $29 admin fee
-
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
5'x10'Online only price$ 34/mo
Small 5'x10'- climate controlled
- upstairs access via elevator
$ 34 /mo $ 42Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 36/mo
Small 5'x10'- climate controlled
- inside unit
- 1st floor
$ 36 /mo $ 44Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 75/mo
Medium 10'x10'- climate controlled
- upstairs access via elevator
$ 75 /mo $ 93Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 110/mo
Large 10'x15'- climate controlled
- upstairs access via elevator
$ 110 /mo $ 138Best Price Label+ one-time $29 admin fee
-
10'x20'Online only price$ 138/mo
Large 10'x20'- climate controlled
- upstairs access via elevator
$ 138 /mo $ 172Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Self-Storage Near Houston
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Houston Storage Units in the Willowbend Neighborhood Near Interstate 610
Houston self storage is conveniently located in Willowbend, south of I-610 and a short drive from NRG Stadium. We can accommodate a variety of different storage needs, from folding chairs and tailgating equipment for Houston Texans games all the way up to heavy furniture and large appliances. If you have a storage problem, we can help.
Our Willowbend storage units are available in a wide range of sizes, with different features. Our smaller 5x5 storage units and 5x10 storage units are great for those football tailgates, but also any sports-related hauls: bicycles, skateboards, rollerblades, fishing rods, and more.
Try our popular 10x10 storage units if you're looking to store an apartment's worth of possessions because of a big move or downsizing project. Larger 10x15 storage units can fit the equivalent of a two to three-bedroom house. These are best for large objects like entertainment centers, dining room tables, mattress sets, appliances, and more.
To move these hefty items, consider one of our outdoor storage units with drive-up access. Just park in front of your ground-level storage unit and start unloading your belongings without the need to walk up the stairs.
We also offer climate controlled indoor storage units, to mitigate against Houston's harsh summer climate.
Stop by today. Our friendly knowledgeable staff is standing by to give you the storage solutions you need.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 476)
Bridgette was very nice, attentive with helping me today. I recommend speaking with her when you need to get a storage unit. Thanks Bridgette
Bridgette was my Christmas Angel. She is very professional, attentive and goes way above standards to accommodate Public Storage tenants. Thank you Bridgette for all you do! I really appreciate you! She is the reason I continue to utilize Public Storage..
Bridgette, is the property manager for this facility. When I say, a “One Man Band!” That’s this women👌🏽 Always helpful and has the best customer service.
I had a wonderful experience. Bridgette was knowledgeable and pleasant to work . Customer service was absolutely amazing.
Bridgett, Excellent customer service, very professional and courteous, knowledgeable about company and can answer questions.
Bridgette is a very nice,sweet person and she was very helpful to me getting my unit
Bridgette Is an outstanding employee loved her service & assistance she’s a wonderful employee here at Public Storage….
Bridgette was very helpful I couldn’t did without her.
Bridgette wonderful customer service. Answer all my questions. Thank you!!!
Bridget is the best. Got everything handled quickly and her customer service was amazing! She needs a raise.
Great central location, clean property and staff is always super polite and helpful, specifically Mrs. Bridgette. (Cons: Gate(s) are often not functioning properly, even with the app access function and no courtesy flat bed dollies on-site as generally available for customer use at most PS locations.)
Miss Bridgette always has an excellent demeanor and is always eager to help, always makes the experience excellent!
Ms.Bridgette was very helpful.She was very nice ! 10/10 highly recommend working with her .
Brittany walked me through the process step by step on getting me a storage building.
This place is very clean and well protected. I couldn't be happier
Mrs. Bridgette was amazing, as she always is when I come in. Very helpful and always polite!
Bridgette: As always, she goes above and beyond to help me figure out any of my storage issues. Sometimes, I have to remember she’s not there just for me. Please add ten more stars.
Bridgette saved my life today! Highly recommend
Bridgette provided superb customer service… very knowledgeable of her job, kind and friendly…GIVE HER A GOOD RAISE!!!
Very perfessional and amazing thank you Ms.Brigit for all that you do here at Public Storage.
Bridgette was very helpful. super nice
The staff here is very friendly and have a love for the community. Ms Bridgette is always smiling and she always supports people in whatever they have going on if she can.
The staff at this location have been there for me with great customer service and have been ready to answer any questions I've had, especially Ms. Bridgett. Great Service.
Mrs. Bridgett she needs a raise. Very helpful double time pay to exact. She deserves it.
Ms.Bridget is the best!! She went over and beyond with explaining everything for me as a first time customer!!!
Bridgette was super helpful and showed me the different sizes before I made up my mind and was able to switch my reservation really quickly! 😄
WE ARE SO THANKFUL FOR BRIDGETTE. SHE HELP US SO MUCH! SHE IS VERY KIND AND HELPFUL !
Every time I visit my public storage. I Enjoy the encounter with Miss Bridgett. I have been with public storage for over 10 years. Every since
Miss Bridgett has been at the Property. She's greets me with nothing but smiles and a happy and beautiful positive personality. And when we see each other we have great conversations. I love to work and deal with people like her who have a wonderful and outstanding personality and that is her. She is so beautiful no matter what the problem of the situation is she makes sure that you are good and get it fix in a timely manner we need more people like her in this world agin Mrs. Bridgett keep up the great work. I also will recommend my friends to this property 💛
Love Porshon Heidelberg (Foster)
Bridgett was a fantastic help with assisting me with getting the right Unit that I needed.
Bridgette 5 Star
My small business is big on customer service and satisfaction and I got all that at this Public Storage from this extremely nice employee Bridgette.. So make sure you all check them out.. 10 out 10 highly recommend..
La peor experiencia que he tenido les llamo y no contestan, voy a la oficina y siempre está cerrado no servía el código de acceso para enterar por mis cosas y me cobraron una cantidad que no correspondia, saque mis cosas y no había nadie para cancelar el store llamo a muchos números y tampoco contestan. La peor experiencia
Bridget was fantastic. She assisted me with establishing my new unit today and made the experience seamless.
I have been in here a few times before and she is always so pleasant
Ms. Bridgett was the sweetest lady I know she helped me out alot
heather is the best her speedy service and answerd all my questions and concerns. Thanks heather youre the best!!
Heather was extremely efficient! Was in and out in 15 mins !
heather was amazing got us in and out keep going girl!
Service was awesome from my customer service representative (Bridgette)...she got me in an out and I'm satisfied with my unit that she assisted me with.
Ms. Bridgette was helpful and informative. She worked with us and assisted as needed when we were managing several storage units at this site. Thank you for your customer service. We appreciate you and your hard work.
Meet Bridgette was most informative
Made me secure about this location
No air no dollies elevators don't have work and the employees are very disrespectful there is no one there to answer the phone at times all the time when they there they don't do they work they don't do nothing but stay in the office head off the site and on a damn phones very disrespectful people they need all new employees
Mrs Bridgette is a very nice person and friendly she took the time to help me get the right unit that I needed for my items
Mrs Bridgette is very nice and helpful with helping me get the right unit that I needed I will make sure let others know about this location
Mrs.Bridgette is a great asset to the company. She is knowledgeable, helpful and respectful.
Mrs. Bridgette was wonderful and the check in was quick and easy
I have rented at Several storages in the past , but this was by far the best experience ever. Miss Bridgett was amazing. Thank you for all your help.
It's ok. Hard to find the staff on site because there's usually only one who's doing both the cleaning and manning the front. Place is pretty clean and the gates and etc work well, but i wish it was set up with more truck space, a dock, and those big flat carts that people use for moving because if you need to carry something in or out without movers, you have to carry it across the building yourself or have something with wheels on it to carry your stuff on.
Annoyed with some of the staff because they are too lazy to keep cleaning the bathrooms so they just locked them all. Kiiiind of an issue when that affects how well your body is working during the process of moving and carrying heavy stuff. I do like that this location is placed well to avoid flooding though. Big concern in a place like houston.
Bridget is so nice and was very helpful
Bridgette is do sweet, kind and helpful. She goes above and beyond and provides great service. She listens to the customer’s needs.
Bridgette helped me with all of my needs. She is a wonderful person!!!
I went in today inquiring about a unit, and Ms.Bridgett was very helpful. She answered all the questions that I needed help with. Thank you so much.
Came to public Storage to get a unit and Mrs Bridgette was very helpful and nice helping me with the unit I needed for my items
MS. BRIDGET WAS SO WONDERFUL, PATIENT LOVING, KIND AND VERY UNDERSTANDING......
SHE'S SOOOOOOOOO SWEEEEEET!!!!!!!!
THANKS
BRIDGET
Every time i take my aunt to her storage at this location we always have suck a great experience and vibe with Ms. Bridgette. She always has us laughing and she has great discussion topics. She feels like family and is always so helpful and positive. I would recommend this location to anyone solely because of her!
I would like to give Mrs Bridgette a 5 star she was an excellent employee she help and made sure that everything went smoothly helping me find the right .
Ms. Bridgette is a excellent employee she stay on top of her job on she go out her way to make sure your storage is safe in secured she is the mother of this public storage ❤️❤️❤️
Bridget did such a good job with me getting situated with a unit. I just moved from Florida to Houston and she has made this process 10 times easier! thank you so much, Bridget and i hope she is getting the recognition she deserves
Bridgette, always does an awesome job...very helpful and knowledgeable about any issue I may have. She is honestly the reason why I still do business with public storage.
Mrs. Bridgette was very helpful helping me get the right unit I needed for my items also took me to see the unit to make sure that was the the one for my items she is s very nice person I will make sure I tell other people who are looking to store to come to this location .
Bridgeton was wonderful and very helpful. She helped me with all my questions and answers
I was greeted by Heather and she did an excellent job. She has a good heart. She deserves a $50 bonus for meeting the publics needs.
Ms. Bridget was very helpful with getting my daughter Tatum a new storage
I recently purchased a unit to keep all of my grandparents keep sake items. It was a breeze during the process and Mrs. Bridget was very helpful and sweet.
This location has been a great help. Bridgette has had all the answers to questions I've had and services has been done in a quick and timely manner.
Thank you Bridget for your help getting my storage unit. I appreciate your assistance and your professionalism. You made everything so easy.
Bridgette was very helpful and walked me through everything including showing me the available options for storage units! Thank you!!
Great place to get a unit. I came I'm from Baltimore and moved to the Pearland area. Ms. Bridgette welcomed me in and took great care of me. I'm going to tell my friends about this public storage. Thank you Ms. Bridgette, I will give your place 200 stars.
Ms. Brigette 5 star customer service and provided great information! Will do future business
Bridgette, thank you soo much for the help and great service! 🖤
Bridgette has exceptional customer service! She was very helpful and knowledgeable!
I've been a customer with Public Storage since June of this year. I opened a unit here as I'm fairly new to Houston, and needed a temporary place to store all of my makeup, and hair products until my suite became available later this year to start my business. First, I would like to express my dissatisfaction with the customer service provided by Bridgett at this location. I've only really had one encounter with her before today, and it was regarding a payment. Her attitute towards me has always been hostile, and rude. 26 years of my life, and I've never felt the need to leave a review on any businesses page about an employees actions towards me, but I do feel accountability needs to be taken. I also work in customer service, and wouldn't want to be treated the way she has treated me. After our conversation today I will be taking my business elsewhere. Secondly, the bathroom here is never really open for customers to use. When it's open it's kept unclean, and smells horrible! Lastly, my unit is indoors and I began to see more, and more small roaches here. I've been spraying and returing almost daily to make sure that my belongings are kept in good conditon. I hope to hear from management soon. Take your business elsewhere!
I recently purchase a storage unit at this location and received help from Bridget. Not only was she compassionate but she offered a wealth of knowledge so that I understood the different facility options that I had. Bridget made my transition very easy and painless. Her customer service is superb. I highly recommend asking for her at this location if you are looking to have a great experience.
Mrs. Bridgette was very helpful with me traveling from San Antonio to come check on my storage.
If you end up coming here ask for Mrs. Bridgette she was very helpful and knowledgeable and was very respectful. the process was easy and fast got it done in no time flat
Ms. Bridgette was awesome. Very knowledgeable. Loved her attitude.
Ms Bridgett was very helpful and extremely knowledgeable.
Bridgette was so polite so wonderful at explaining everything and showing us the units around highly recommended 😊😊
Easy to access and safe.
Great location!!! And my guy Bryan is the man I made a mistake booking my reservation and he went above and beyond to rectify the situation…
Ms Bridgette was courteous, professional and very caring about my situation. The process was easy and she even saved me some money! I will absolutely refer anyone that has storage needs to THIS location!! Thank you Ms Bridgette!
Ms. Bridgette was very helpful! Felt very welcomed!
Bridget is Very friendly, resourceful, and sufficient. It was a fast smooth transaction.
Ms.Bridgette was super nice and helpful.
Nice environment, Ms.bridgett was the best she wouldn't let you leave until your satisfied.
Bridget Bryant was so helpful with helping me choose the right size unit and made the whole process quick and painless. I would highly recommend anyone to this facility!
Bridgette B. Was great! Her service and helped can’t be matched. Thank you!
Was referred to this location by another Public Storage on August, 5. So glad we came here. Bridgette and Tavielle were just wonderful. Told us exactly what we need to know. They also made us feel at ease about renting a storage unit here. The process was really easy and fun. Thanks again guys, representing Team Public Storage. YOU ROCK!
My experience at Public Storage was phenomenal. Ms. Bridget was very helpful and made my experience smooth and stress free. I will recommend this location to anyone needing a storage facility.
Worst storage place ever I never got to move in and use my unit. I went to the front to get help with an issue and the woman had locked the door and wouldn’t help me. Called to try and get my money back since I didn’t use the unit and they told me that they will not refund me my money so they are just stealing my money since I didn’t receive what I paid for. So I will be reporting to the BBB and will be using U-Haul from now on since they actually will help their customers. Save your money and go anywhere but to this company. Worst experience ever.
Bridget was awesome and super active in helping me get a place. Helped me get best deals too. Awesome place!
Tavielle was super helpful and got me signed up for my first time ever renting a storage unit. She made it super easy and made it hassle free on my end. Definitely recommend!
Ms. Bridgette was sooooo helpful with me and my son when we moved our belonging into a storage unit at public storage. 5 ⭐️ employee keep her around she’s an angel!
Lashonna has the best customer service. She was very helpful and answered every question I asked her.
Ms. Bridgette was awesome! South Main location (below 610 loop). Great customer service! She was very very patient with me even though we had to redo the electronic paperwork (it didn’t pick up my finger signature….) definitely recommend her at this site!
I recently got a new storage and my representative who helped me was very nice and supportive. She was very helpful with my moving experience.
Ms Bridgette Was a very wonderful and excellent person she gave outstanding customer Service and she will definitely take care of you
Ms Bridget was great with everything!!
The best service and the most understanding person in the front Ms. Bridgette the best in the world!!!!!!!!!!!!! You must come see her you would have fun just coming up here come see her!!!!!!!!!!
I just wanted to share my experience with Bridgette, she was very helpful with a pleasant attitude. She was knowledgeable, about the facility and offer to show me around. Great customer service!
Thankful for Miss Bridgette for assisting me today. Although I was agitated and overwhelmed she helped me with the storage I need and was patient and kind the whole time. Appreciate you ver much and thank you. Public Storage, you have a great employee!!!!
I experienced stellar service from Bridgette during a very stressful time . She was caring , friendly, and remained calm. I was highly impressed with her ability to communicate and express empathy in helping me resolve while assisting me get the proper containers. I welcome this type of customer service.
It’s the most organized public storage I’ve ever had the pleasure of using. Great location and Great management
Ms . Bridgett is the sweetest! I was really stressed over the moving and she made every just right! Very clean location feels safe. This is perfect place!
Ms.Bridgett Was Very Nice & Helpful I Highly Recommend This Location.
I spoke with Bridgett and she was so helpful and knowledgeable! She took the time to tour the property with me and showed me the availability and I was able to select the best option for what I needed. Excellent customer service and I highly recommend!
My recent experience here was exceptional thanks to Ms. Bridgette! This is my first time having a storage and didn’t have a clue on how things work. She was so kind to take her time and explain the process to me. She went above and beyond and provided excellent customer service. She is very down to earth and we just clicked! If I could I would rate my experience 20 stars instead of 5!
Ms. Bridgette most helpful and kind ✨️
I want to express my gratitude for the exceptional service provided by Ms. Bridgette at Public Storage. Her professionalism and knowledge made the rental process smooth and effortless. She cared enough to ask me about what type of belongings I had to make sure the selected space would accommodate them. She took her time and did not rush the process and I appreciate that. Thank you, Ms. Bridgette, for your outstanding assistance!
Thank you, Bridget! I'm not sure if I spelled her name correctly. My apologies if I didn't. I've never received such great customer service at a storage facility. I appreciate her making feel at ease. Having to relocate to Texas after my divorce has been hard. She was the most kindest and helpful person that I've encountered since I've made it here. Thank you. As I meet new people, I'll be sure to refer others here for their storage needs.
Bridgette was a nice lady she helped me out alot
My experience at public storage was amazing. Bridget was very helpful and made my experience so much easier than I expected. Hopefully she sees this and keeps up the good work!
Ms.Bridgett was super helpful. She always has a smile on and made me feel welcome. I definitely want to recommend my friends to use this location!
I had some issues with public storage and I gave them a bad review. Since then I have reversed my course. One of the managers contacted me and helped me with my issues. We got it resolved. Thankfully. And I really appreciate the effort. I will recommend this location to anyone with storage needs. If you have any issues. Reach out to management. They take care of business.
Thanks public storage
s. Bridgett was very nice and accommodating & helpful
I visited this location with one of my close relatives, she needed some assistance for an issue with their unit. The lady at the counter by the name of Miss Bridget was completely over amazing. She displayed excellent customer service and took care of the issue presented problem. I would refer this location at any time.
I have had a long and busy week but I have finally had the time to leave a review.I have received amazing customer service from Ms.Bridgette.Ms.Bridgette was very patient,polite,and professional when i came in to apply for a unit.
If there were an award for the epitome of exceptional service, Bridget at Public Storage would undoubtedly take home the gold! My recent experience with Bridget was nothing short of extraordinary. From the moment I stepped into the facility, her warmth and professionalism radiated, instantly putting me at ease.
Bridget's knowledge of the storage options available was remarkable. She expertly guided me through the selection process, taking the time to understand my specific needs and ensuring I found the perfect solution. Her attention to detail was impeccable, leaving no stone unturned to guarantee my complete satisfaction.
But what truly sets Bridget apart is her genuine care and dedication to her customers. She didn't just treat me like another transaction; she treated me like family. Her willingness to go above and beyond to accommodate my requests left me in awe. Bridget's passion for her work shines through in every interaction, making the entire experience not just seamless but genuinely enjoyable.
In an industry where customer service can often feel like an afterthought, Bridget's commitment to excellence is a breath of fresh air. Public Storage is fortunate to have such a remarkable individual as part of their team. If you're in need of storage solutions, do yourself a favor and seek out Bridget. Trust me; you'll be glad you did!
Thank you, Bridget, for setting the bar sky-high and for making my experience at Public Storage truly unforgettable!
Feel free to tweak any details to better reflect your experienc
I had a great experience with an amazing lady Bridgette she was so helpful and polite...
I recently opened a unit at this location with the help of Bridgette. She was informative and so kind. She provide a great deal of information and assistance during this process. Unfortunately, it is very unusual when you have a representative who cares a great deal about their work and providing the customer with magnificent service. I have recently fallen on hard times, and Bridgette went out her way to show me kindness. If you are wondering if this is the place to store your possessions, I strongly recommend asking for her. She will get you set up with ease and offer you a warm smile. Thank you Bridgette for all of your hard work and kindness.
The service at the Public Storage is wonderful. They’re fast informative and you’ll get the best price in town and make sure you speak with Miss Bridget. She’s the kindest sweetest and the most awesomeness.
This was the best experience in a usually stressful situation. Ms. Bridgette was so helpful and made my moving day easier. I would recommend this location to anyone looking for impeccable customer service and professionalism.
Great staff. Patient and very helpful with changes and transfers. Even calls about past due payments are kind.
Mrs Bridgette she was was a great person to work with if I could give her a million stars she was so helpful and she have great customer skills
Bridgett did a great job and was very helpful!
I just love public storage is so convenient. The app that they have and Miss Bridget was just so awesome helping us today. Get our new unit up and going. I would definitely be coming back. Highly recommend five stars
If I could give this place 0 stars, I would...
DO NOT rent here! they will scam you out of money! I rented my unit at the beginning of this month on the first and moved in. through the contract and emails I saw that you could get a refund for returning the lock provided by p.s within the 30 days (they have changed this policy around to fit their narative various times) 1st it has to be returned before the first 30 days of you having the unit. the 2nd time I went up there the woman at the front office (she was an older black woman i didnt get her name that time) said i could NOT return it because it was RECOMENDED (not REQUIRED) to have the lock given to you when you sign up (I already had the ones in the picture below) . now to what has happened on April 24, 2024...
this is the 3rd ATTEMPT at getting my refund to return this lock before the 30 days are up there was a woman named Solma (pictured below from the video recording from this interaction) and told her I was here to return the lock before the 30 days are up AGAIN and with proof that there was 2 locks on the unit as I didn't want to get the excuse of needing the other lock on my unit as so they won't give me my refund. Now, she is saying that they do not accept the return because it has been "used" and that it's supposed to be returned BEFORE you move into the unit. I did my agreement online, and the lock was inside the unit when I went into move my stuff in. she said in a snarky, unprofessional tone, "Do you return groceries if you already used them?" amongst other things. Is RUDE and UNPROFESSIONAL on the p.s. Hiring packet?
Anyways.
I am expecting a call from management of this location or from the district manager, whomever is going to fix this ongoing issue.
Bridgett and Yolanda were extremely helpful and friendly! We appreciate you ladies very much, glad I selected this location!
Bridgett was so helpful getting us set-up with our new storage unit!
Ms. Bridgett was very nice and accommodating & helpful she showed me the unit right away because I needed one as we are moving today I appreciate her so much for her kindness and patience.
Mrs. Bridgett did a GREAT job assisting me today with getting my storage unit. Very polite and helpful. Thank you !!!
Thank Yolanda for all the help. I was stressed and unsure on what size I need. She was very helpful and friendly. She got me the right fit. GREAT JOB 👍
Place very clean and very good customer service by Yolanda.
Thanks
This is terrible, they rented me a storage on the second floor, but the elevator is broken, so I can’t get into my storage. They don’t even have stairs
Just want to say the two young Ebony woman was so thorough and helpful. This is not to be taking lightly when I say they relieved my stress from moving in to a storage for my 1st time, they was awesome. I want to leave their names so their managers can give them some Recognition- their names are Ms. Yolanda and Ms. Shakilah. Just was very helping.
The two lady's MS YOLANDA& MS SHAKILAH HELPED me through the process..And they are great people .. thus my second time renting here. Thank you and have a blessed day
The employee Sulma was very knowledgeable and friendly with answering every question. I’ll for sure use them again next time
Miss Bridget and infant were amazing with helping thank you guys for all of your work. I truly appreciate it.
Ladies were polite and helpful. Answered all my questions and took care of what was needed.
Jamie, Da Breon & Sulma did I great. They helped me through the process and made everything smooth!
Store representative provided Excellent service. He was Polite, courteous and professional.
DO NOT RENT HERE. CLIMATE CONTROL IS A LIE. I pay $300 a month. Items covered completely in mold. No compensation not even an apology
Do not rent from here!!!! I rented a unit for 3 months with all of mine and my kids stuff as we were in temporary housing for the summer. So our beds, furniture, everything was being stored. I went to start taking things out after 3 months and it’s completely covered in MOLD! This is climate controlled. They would not do anything to help and had to wait for manager to call me which was no help when finally getting ahold. He was not willing to help in anyway. Insurance will only cover up to $250. I pay $200 a month for this unit. I am now having to come out of pocket thousands of dollars that I do not have to replace my kids living spaces. Also while waiting for manager to return I held off on paying rent. After 11 days of late payment they completely deny you access into unit. Worst customer service of my life!!! Hopefully I can save others from renting here and avoiding damages to their valuables. Avoid this place!!!!!!
I wish the carts and restrooms weren't locked at 5:00 pm,
This ŵas thè only location I could find an actual person on site
It is always a pleasure doing business with Public Storage and as always it brings good comfort to my spirit when I am greeted by excellent customer service. The store associate/manager Sulma, assist me a year ago, and still she has Impeccable customer service❣️ The whole process was very smooth and easy, LOVE IT❣️
everyone is so helpful & it is always so clean :) talk with them if you are ever behind & they will work with you as much as possible.
Love the Service, Price and Location. Shavon was amazing, help me thru the whole process of getting me started on my unit reservation and needs. The facility is spotless, secured and organized.😊
I really like their customer service all three were great i think they were shanva , davon and sulma not sure if i spelled their names correctly but they were very helpful and polite. They took their time with me, davon showed me the storages, they were awesome. I most definitely recommend this location!!! keep up the good work.
Best location in the area!
Always someone in the office to greet me and assist me with my payments. Shavon and Davion were amazing! Sulma is the best! Thank you Public Storage!
Awesome space. Very clean. Associates are awesome especially Kim she goes above and beyond to make sure that you are taken care of personally.
Sulma has great customer service! She’s always willing to help. Give her a raise!!!!
Very clean very nice co workers & Christine is a very good employee she was very hands on you guy have tremendous day
Christine and Nicondria were very helpful with showing me which storage would fit my needs and giving Excellent Customer Service...Kuddos
Christine fuller was very helpful made my move in easy and help me setup my ps app
Sulma is the best, the sweetest. Thank you for everything!
Aaliyah was an amazing associate, extremely helpful and she pointed me in the right direction price wise.
On God I think it was Sulma who helped me, she was fiiiinnneeee keep it 🫡, no photos I was too mesmerized by her fluent & sexy Latina voice
I went in to get an estimate on a storage but the lady Aaliyah was very informative very pleasant welcoming she walked me through every step I would very much recommend her and her store she needs a promotion.
Great service
I am currently at the PS at 10200 S. Main l. (Houston).They were not transparent in their policy to lock dollies at 6pm when the office closes. I pointed this out and was met with very negative attitudes. Yes the dollies are complimentary but tell me up front so I can adjust. I have to stars because the place is neat and clean.
Better Customer Service with someone there in the office
There is no need for a long explanation.
Portia did her best to help me work out a problem I had at another location. She was absolutely amazing. The customer service at this location is impeccable.
These people (district manager and corporat) lied when they promised to refund my money for a storage never used... horrible place!
It was so easy and Sulma was so knowledgeable, friendly and patient
good atention of the personnal
One star is extremely too much. I've been here over a year and although the sign on the wall says "carts available as courtesy during business hours ". They close at 6pm. Why lock the carts up before that time. That's not policy nor good customer service. I waited outside for a cart to become available. One pregnant employee was cleaning the bathroom while another associate came off the elevator and refuse me utilization of a cart. I've been at this facility over a year, two rent increases with no courtesy call or email to notify such. I don't recommend this Public Storage. Corporate office will definitely hear from me
The young black girl was very informative. She did give me her name but I totally forgot it. I had questions about the difference in price between online and in store and it was explained perfectly. I chose to rent online and she was very helpful and really sweet.
I have received great information about everything that I want to know thanks to Laporsha
Called to see about rental prices Miss aliyah explained everything so well! Appreciate the kind service
Keep raising the price. At this point they just price gauging.
AWESOME CUSTOMER SERVICE
Friendly staff clean and cool
Dajia was so nice, professional and helpful today. I will send family and friends here, to speak with her. Miss Dajia is an asset to your company for sure.
That Ms Dajia was an angel. Great service and keeps the place nice. 5 out of 5 !!!
Natasha did a great job helping me with my rental!
EXELENTE para guardar tus cosas super limpio nitidooo
The customer service was great. Kimberly, Patrick and Cynthia were great. Would gladly go back!
Customer service was superior, Kiera. Please forgive me if I miss spell your name.
My experience with Patrick was excellent. Great energy and positivity throughout. As a man of the highest type, it is expected.
This is a horribly ran facility asked to use the restroom they said they can’t let me use the restroom because I don’t rent a space there I told them I’m working for a customer helping to unload them and they said they still can’t allow me to go use the restroom I mean for god sake‘s I’m a human being surely you could let another human being use the restroom they were acting like they were the guardians of the restroom it is crazy. I don’t know if it is policy or just horrible employees
Stuff tend to be broken there like elevators, door to get in, etc. They lock up the dollies during non business hours which is super inconvenient. The controlled temperature i wish is was colder cuz im moving stuff around hot isnt cool. Im okay w| my stuff there but honestly i wouldnt choose them again #itzNono
I chatted With Kim she was very helpful and answered all my questions concerning storage spaces. I believe she had my interest at heart and found the best storage size I needed. Kim was very helpful, knowledgeable and has a great personality. She is the true definition of customer service.
Kept clean
Used this location for 2 years, easy moving in and moving out.
I had the best experience today at public storage on 7701 S main. First it started at the front door. Ivy was so nice and professional! She definitely went above and beyond with helping me with what i needed. If I could give her 10 stars I would. I will definitely be back at this location if I needed another purchase! That's how lovely and professional she was! I Wish there were more of you! Keep up the wonderful work you do Ivy…You definitely DESERVES a RAISE!!
Thank you to the wonderful staff here at this location--10200 S Main St. They literally rescued me when I was locked out of another Storage location that I had reserved and was paying movers and rental truck costs. Thank you Ivy for your persistence, patience and help. You saved the day.