Donna was as perfect as can with assisting me with helping me getting a unit
This is a really good facility. Its clean and i looked at multiple units to make sure it was in good condition to store my items. April was very friendly and helpful. She answered ALL of my questions and made me feel at ease about storing my items there.
I've been paying a storage unit since 2018 and April is the best!
I had a wonderful experience April helped me and answered all my questions!
April was very kind and professional! The buildings themselves were clean and well kept. 5/5 stars!
April is very helpful and knowledgeable about the storage
The young lady that helped us explained everything very well and was super helpful with any questions we had. If there was a way to give her 10 stars I would cause she deserve it!
I call inquiring about a storage unit that I needed to rent and the lady I talk to April Rice was very sweet and helpful and I will recommend her to anybody and everybody I know
I went to public storage and I was in a rush and April Rice was fast and efficient and very sweet at the same time
We were helped by April and she was warm and wonderful. She helped us figure out the amount of space we needed and what we could afford.
April was very helpful and very professional. Thank you so much! Highly recommended.
Muy buen servicio, y todo parece muy seguro
I love Brandi , she was soooo sweet
April made it very easy to switch from the bigger unit to a smaller less costly unit. Plus they have a two/four wheel cart to help with the simple move. April's awesome!!!!
April was so helpful. She was super funny and a great energy. She was very informative. 😁
Property was clean and well kept. Property manager April was very helpful and polite, also very understanding and relatable. A++ wonderful place to use for your long term storage unit, or to get quick quality expertise and supplies to take care of whatever endeavor your family is on to next.
Super nice people at the front and really cheap clean storage.
Nobody here to help us people have been trying to get help and this location closes at 5pm. Managers car is here but nobody in the office lights out. Don't even bother calling customer service because they have none. They careless about solving issues especially when it comes to the mass amount of rats they have and using insurance claim.
The gracious employee ALEX at the front desk on Oates Drive was so thorough and nice made it so easy for me she walked us all the way down coming back to the storage God praise and give her a raise thank you from Mister Elvis Henry
Excellent upper management with public storage, I will say that.... I was disappointed by a few things but they seem to be addressing issues and they listened to me and let me get my belongings, even with rent technically owed. All in all, I believe public storage is generally the best option when it comes to an even mix of price and quality. Just beware, that promotional $1 first month rent will quickly be compensated in a rent increase after a few months (supposedly 6mos). That's just being real, and that's business. Just beware... But hey, you Are paying to have your stuff at someone else's place, right? Public storage is about as good as you gonna get..... 🙊😉
This place is infested with rats. Still finding rat droppings in our stuff. Our couches had fleas when we took them home. Find another storage facility besides this one. We are still in the process of getting rid of the pests we picked up here.
The staff is super nice, the facility is easy to navigate and get in and out of, but they do have a rat problem. And that is a problem.
Great people that run this location.
Good and safe location
This is the worst storage facility I’ve ever used. The units are infested with rats. The ceilings are falling in and water gets into the units. I’ve complained several times about the rats and condition of the units only to have my rent increased over and over. $270 a month just to have thousands of dollars of possessions ruined!
Misty is one of the most unhelpful persons I have ever encountered and she should not be working in customer service let alone be the face of any business or at the front desk of any establishment in her entire life.