The only day I had Help available to help me move your computers were down and I had to do it the next day, by myself. That's it, the only complaint, everything else is great.
Had an amazing experience with Derrill!!!
Derrill made the whole process of renting the storage unit that best suited my needs. Awesome job and thanks!
Great job took care of everything I needed made it easy
Had some issues getting in, but Derrill was able to help us out. I recommend going through him, not online
Darrell was incredibly helpful booking a unit! 10/10 service!!
This Public Storage facility saved my hide today and I am super grateful. The unit was vacant, clean, and very well humidity controlled. Excited to have an awesome unit!
Derrill is a great manager love this place!!
Derrill is very professional and keeps the facility very clean .Always available.
Donna was very helpful and I reccomend her!
I was really impressed with the customer service. Derril was very welcoming, thorough, and very pleasant. He really took his time with me to make sure all my needs and questions were addressed. Everything looked clean and I feel very comfortable and safe leaving my property there. 10 out of 10!!
Derrill is awesome great customer service!!!
I DID NOT WRITE THIS REVIEW!!!
Daryl and Amrel are amazing!! They were very helpful, informative and patient with me. I so appreciate them for their professionalism and knowledge. Thank you both for helping make my moving transition a smooth one! Kudos to you both!
Derril Hicks wad an incredible help in the process of getting my unit. Come see him. Very Honest and helpful. Public storage on 646.
Mr Hicks is the man to talk to. He is a professional on managing all our storeage needs.
Customer Service Was Excellent!!! 100% SATISFACTION
Derrill here at this location has bben a great help with my storage. Best customer service ever.
Can’t beat the 24-hour access; a lovely service for everyone. Derrill, the property manager, will go above and beyond to have all your storage needs taken care of!
Darill assisted us in finding the perfect unit, answered each and every one of our questions (this being our first storage unit, there were a lot LOL)
We had reservations at a different location & when we arrived, our surprise it was kiosk only. So we waited on hold with customer service for 20 minutes before we decided to try this location. NO REGRETS! !
Everything looks so clean. Gated entry. Nice climate controlled units!
Derrill is the best he has great customer service and always helps I’d definitely recommend his location
Super helpful front desk! I had lots of questions and Darrel walked me through all the options to help me make the best choice.
Best storage place in town! Derrell is the best and will have you leaving confident and secure in your choice!
I tried to reserve online but ran into trouble. Joseph was extremely helpful and in just a few minutes I had the unit I needed
Derrill, the site manager at 502 W Fm 646 is a real steal for Public Storage. He is professional, courteous and genuinely a great guy. I've been at this location for over a year and he has remained the same person. He always asks me how I'm doing and if there's anything he can do to help. He regularly walks the property and it's always clean. I've never had a problem here. He manages it superbly. I'd recommend this location to anyone!
Derrill has the best customer service ever. He is extremely helpful and knowledgeable about the property. I get my question answered and paperwork handled effortlessly thanks to Derrill.
Derrill was great! He was able to help me with the online discount. He has been helpful whenever I come in.
Derrill really took care of things by making my storage rental process smooth and easy. He was very patient with my questions and helpful with his knowledge. The facility itself looks like it was built yesterday, It's very very well kept and clean!
Derrill gave great customer service Very pleased with my choice
Fast easy transaction. Derril was very helpful and knowledgeable. Recommend
Hello it's my first time renting the person name Derrill attended me was so nice an friendly showed me everything step by step on how to use the app an how to open the gate very keep having good pp thank u for everything
Derrill. Friendly and professional service. Thanks
Derrill is the best!!! very attentive and knowledgeable of his job. Great facility and worker to rent with.
Derrill gave excellent service
Derrill was extremely helpful and knowledgeable. We went to two other place and no one was there to assist us. Je was able to help us find the perfect size to move our entire house while our new house is being finished. 100% recommend Derrill.
Derrill was fantastic! He provided me with 100% customer satisfaction. He was very patient and professional the entire time I was there.
Derrill gave great customer service recommend everyone to rent here then you stop at waffle house.
Joseph assisted me, great guy, great help.
When I moved to Texas from Colorado I met Darrel in the office. He really made every effort to assist me with all my questions & concerns . Over the last 6 months he has been friendly and professional.
Rented a unit with Mr Derrill and was very impressed he is very sharp with his craft I recommend every to rent at public storage off 646 in waffle house parking lot.
Been a customer since this location was Storage Choice years ago, and Derrill’s outstanding customer service keeps the experience smooth, positive, and consistent. It’s what keeps me here — no matter what color they paint the doors!
Excellent presentati and pessonal skills
Derrill, is always here n answer any questions that I have, he’s always very friendly and I feel very safe when here, so please don’t ever move him to another location.
The manager Derrill gave me awesome costumer service
Sarah is amazing! Very helpful and friendly!
Derrill have great customer service, he met all my expectations. If you're looking for a storage unit shop here and ask for Derrill.
Derrill is amazing and went above and beyond. Even waited on me to arrive when I was stuff in traffic!!!!
Derrill is an amazing helper. He helps us quickly and efficiently and held a conversation with us. Very attentive.
Derrill gave me excellent customer service. Great job.
Derrill helped me out with boxes today. Gave me a super nice deal on boxes! Recommend going here
Getting a space was so easy! Derrill made everything super easy and fast and was great to work with.
Derrill and Alicia were very helpful and professional. Great prices, and clean facility.
Went in to ask a question about insurance Derrill and Elicia was great in helping, very friendly and helpful.
Derril and elicia areVery courtious and helpful
Derrill is so incredibly nice and informative!!! I appreciate his efficiency and always positive attitude!!!!!
Very friendly and knowledgeable. Elicia made the process very understandable and smooth.
Derrill was awesome great customer service!!
Great service!! Derrill was very welcoming hand helpful with the whole process; I highly recommend storing here !!
Rented my second space at Public Storage today and Derrill gave my 5 star service. Appreciate the help!!
I was surprised how nice this place was
Very nice people and easy to sign up
New experience for me, Heather was very pleasant & helpful
Heather and Darryl was very nice to work with made the transition super easy....
Had a great experience renting a space at simply self storage. Derrill is a tremendous manager knows his stuff.!!!
Facilities were great, staff were very helpful and prompt, gate was never broken in a year. Would recommend.
Elicia has the best service i had been calling multiple that didnt help me for nothing and Elicia helped me get in and out quick would recommend for all my friends and family
Elicia was great....showed us 2 units..she was friendly, knowledgeable, efficient....all around a great job..... sign up was quick...in and out quickly..
Worked with Derrill today he helped me rent a storage unit and he was amazing everything was fast and he gave great customer service
Andrew was very helpful and professional, I would definitely recommend Simply Self Storage
Staff is AMAZING & HELPFUL!! Units extremely clean BEST STORAGE FACILITY I HAVE EVER USED!!
Very clean , helpful staff … willing to go the extra mile …. Takes time to explain and show different options I love it
Such good customer service!! Very clean nice area always attentive . Always has the answers to your questions very affordable too!!
Derrill was great. Quick and efficient
Derrill Hicks has the best customer service, love doing business here.
We rented a couple of units here when our house sold unexpectedly quickly and we closed in 3 weeks with no new home purchase. We kept our things there for about 3 months while we found and bought our new place. Really clean, excellent management and we felt safe here, even often putting things in quite late in the evening back in December. It was a really good storage experience. Highly recommend and the manager is incredibly nice.
visited the property, was clean and the workers were very helpful and knowledgeable. Great location
Derrill Hicks the manager was AMAZING!!! He was so patient with me answering all of my questions with ease. Definitely recommend this property for the safe keeping of ur things.
Excellent customer service, very friendly and helpful. And willing to work with you if needed something in particular...
Amazing staff, super clean and you can always reach someone on the phone if you have question. If I could rate 10 stars I would
I recommend this storages to everyone that needs a fast cheap and clean storage place. And they do have a deal going on right now. So stop in and get a storage Pace now
Staff was friendly, welcoming, knowledgeable. Made it very easy. Helped me set up the app. Very satisfied.
Derrell is by far the best property owner/manager hands down I have dealt with. Love it here
Always very friendly and helpful guys
El servicio es muy bueno el precio es excelente
Derrill, the Property Manager Onsite here was very helpful in getting me an asap storage unit here & also was very nice plus personable to deal with. I would totally recommend this place for storage!!
Lance at the front desk was awesome.
Friendly and helped us rent our first storage from them! Thanks so much.
Great place to store my things....great staff! Affordable!
Very nice, very helpful. Great service and quality!
Great secure place to keep your belongings! The site associate Deejay has been great help and assisted in getting me situated with my unit selflessly! This location is 5 star from the customer service to the associates & accommodations of the facility!
The experience was excellent and will refer to anyone I know.
I rented 2 storages from this facility online for a move from California to Texas. the day my truck arrived, the driver was not able to bring the truck in due to some unforeseen circumstances. Darryl was able to relocate my unit to a closer unit so that I didn't get charged extra by the trucking company to have to walk my items to the unit. Thank you Darryl for all your help with this. We appreciate your VERY MUCH! You saved the day. I would recommend this storage facility to anyone!
I love Simply Storage, the staff is great and the service is impeccable. Deraill is the best. Lance is nice too. Good job for being a newbie.
Derrill was awesome! I did not know when they opened and he opened 10 min early for me! Great manager and super helpful.
Jackson did great, his customer service was outstanding.
Whenever I need a unit, this is the place to go. Store manager is a customer service professional and knowledgeable that has been there for years. He will help you make your move seamless.
Iris Gotay
Derrill Hicks, is a very professional and helpful Store Manager. He ensures that we are provided all then necessary details to rent a unit and keeps me informed of any changes either in the rent or management. He is always available if I have questions or concerns. I wish him a bright and rewarding future.
Nice and professional service. Nice guy.
Mr Derrill Hicks has been an awesome manager since I've been a long time customer.
Thanks!
I checked out many places as I needed special accommodation. Derrill really listened and came up with solutions! He's the reason I decided on Simply.
Derrill displayed exceptional customer service. The process was quick and easy and I was incredibly appreciative of how simple Derrill made everything.
Overall experience was amazing I was lucky enough to find derrill working and he had helped me out with every single detail from the beginning to end and took care of what i needed. Great storage and customer service
I've been using this storage facility since 2017. The people have always been helpful and have accommodated all my storage needs.
Exceptional customer service and very clean environment. Derrill was very helpful and knowledgeable.
Staff very helpful and engaging. Clean facility, reasonable cost, offers free loaner moving truck
Very fine and friendly service. Clean storage. Gate always works.
This place is very clean and well kept. The staff here is very professional and thorough with information on each unit and all questions asked about the storage property.
Jonathan was very helpful in my search for a unit it was quick and easy in and out within 10 min with all the paperwork and unit! Thank you!
I had a great experience at this storage units the guys here are very nice very helpful and I really like the place it's very nice and clean Jonathan and Daryl were very helpful great guys
Jonathan explained everything about renting. He even helped me set up autopay. Darrill the manager was awesome too.
Since my move to Texas and hearing about the great deals at this facility, Mr. Derrill has been a exceptional man to rent a storage unit from. I admire the clean facility and it’s easy access to my unit, as well as the carts and dolly’s!
Very clean and the guys are very helpful....
Spoke with Ann who said she was the manager HORRIBLE CUSTOMER SERVICE! We’ve had a unit here for five years and I was calling to try and get my car moved and/or see what they needed to continue renting. She was terribly rude and hung up on me. THE WORST POSSIBLE ATTITUDE I’ve ever encountered. Now my classic car, my late father gave me before he died (which is why it was in storage) will be hauled away she said a day before the letter even states it will be removed. When I told her we were divorcing and I just received the paperwork sent in the mail she said “I’m not getting involved in your mess”. Absolutely the rudest! It’s an amicable divorce, and I was only trying to say I was just notified to rectify the situation. I was trying to get my car that holds sentimental value from my late father and see what needed to happen to have my car moved. Corporate has been contacted and so have my lawyers. They do NOT appreciate “their valued customers”. At least Ann doesn’t! Do not go here!!! They will not have any kind of compassion or decent customer service.
Johnathan went above and beyond in helping me with my reservation! His willingness to help, as well as his awesome customer service, made this a pleasant experience. Thank you!
The store manager was very pleasant and knowledgeable. He explained things in detail and walked me through the process of renting a storage space. I highly recommend this location. Very good customer service!
I been a tenant at this location for about 3 to 4 months now and I'm very pleased with the service from management. Derrill is great!!!
Derrill and Jay were both great! Derrill helped me find the unit that would fit my needs and informed me about applicable promotions to help save me money. Super professional staff and answered all of my questions. Highly recommend coming here!
Very knowledgeable staff, was helped by Jonathan I highly recommend asking for him as he helped me get situated with the storage and explained everything on site in terms I was able to easily understand. I will be recommending this place to everyone I know looking for storage.
We changed rental units and Jonathon was very helpful. He showed us alternatives and walked us to the units. We have stored here for eight years and will continue.
This facility is clean and very convenient. The staff was very friendly and accommodating.
Derrill was very helpful with my storage space. I had originally put a 5x5 unit on hold not realizing I needed a bigger unit. He went and showed me the property and unit sizes. We had to walk because the golf cart hand a flat tire. Which was fine. The property was clean and Derrill was very courteous and polite.
SS storage is a great and clean facility to store your items. Staff is friendly and helpful.
Derrill Hicks and Jonathan were most excellent in Customer Service!
I will definitely recommend this location to anyone seeking a storage unit. Derrill was most helpful with advising me on the unit size I needed, and prices available. I was quite impressed with the state of cleanliness & the lighting at the property.
Needed a storage last minute called simply storage and spoke with Derrill. This man stayed late to get me situated. Derrill rocks hands down best in the business.
Derrill and Jerson were outstanding! They helped us get the right climate controlled unit for us at a good price. Very happy with the experience!
Derrill Hicks was very helpful and professional. He was able to help us and accomodate our storage needs. We've been using this storage area twice already since we've move around this area. Overall, it's been a great experience for us.
From: Chirel & James Thornton
Friendly employees. Great service
Great place this is my second time. Johnathan was very helpful at the front desk!
Excellent service everything to get a storage unit was explained and understood; made me comfortable and confident about renting here.
Needed a storage In driving around checking Places out this one is in a good area.The young fellows that were at the desk were very Cordial and helpful.So glad I found this place
Love the environment here! It’s a great choice and everyone is so kind and willing to help you. They were quick to problem solve and make sure that you feel satisfied.
Very informative and quick with problem solving. Will definitely suggest this place to people who are in the market for a storage facility.
This is by far the best storage facility I've used, the manager is always very professional and friendly.
The service great! Derrill was very helpful and professional!
Great Storage! Manager Derrill makes sure that facility runs well. If there are any maintenance issues, Derrill fixes them fast. Keep doing great job!
Derrill and Jonathan rock! They are so helpful and very conscientious employees. They made me feel as though I were the most important person that walked through their doors.
I've been at this location for 6 years. Great management, and helpful staff.
Had a great experince renting my unit with simply self storage. Derrill & Jonathan was great very knowledgeable about there job. Awesome facility
Jonathan and Darell both helped me out were great, storage is cleaned and ready for me thank you for helping me out so fast with no complications .
Great service and Derrill and Jonathan were very helpful