Seemless touchless setting up the contract. Entered and Parked my RV
In 5 minutes. Very efficient
Kathryn is great person very helpful, great place to rent.
Joanna was super helpful and pleasant. She made sure I understood the process and payment process after renting in the middle of the month. The facility is very clean also.
Your entry code will constantly not work and the "manager" never answers the phone to fix it. You'll receive a call 1-2 days later, claiming it's fixed and asking you to try again. After 2 years of rate hikes (from $90-$284), I moved my stuff to another location. Within a week, I was contacted by a collection company where I found out that she charged me for another month because I "failed to give a 2 weeks notice of move out". That wasn't in the contract. Then she said it's because I didn't return the lock. A $5 lock that didn't fit in the return box. They even removed the door to access the office because she turned the whole building into her home (she had an apartment upstairs before).
I have legal insurance.. I'll let them handle it ig.
Kathryn was amazing. It was a really good experience. Thank you so much!!!
I'm so happy for Kathryn and Chelsia helping us with our storage. I will recommend all my Spanish people if you need a safe storage space come to this location!
When I called with questions Kathryn was very nice. She was very patient and straight forward with her recommendations.
Do not expect privacy if you lease a unit here. Your detailed information and video will be shared apparently to whom ever asks about you. I know this occurred, because my stalker sent me notice of when I was there and what I was driving. Public Storage knows who is in and out when you enter your code in to enter and then your code to go out, apparentlty they then look up the video to match and share it. Not sure how they can legally do this? I filed a complaint with Corporate and I do not feel very hopeful that anything will be done.
The lady at the desk is marvelous!!!
She is knowledgeable & courteous.
This site is so clean you could eat off the concrete.
Another words, this is where you want to rent your storage.
Not only do you have a gate code the lady in office has to come & unlock your building so you can get to your unit. This makes me feel that my belongings are extremely safe & secure.
These people suck!. Made a reservation for a particular unit and called in for a tour, the rude attendant proceeded to tell me they don't have it. When I asked if they had any additional sizes close to the size I reserved, she kept repeating herself like a robot. She did this over and over everytime I tried to clarify myself. OUTRIGHT RUDE AND ARROGANT!
We came into the store looking for a unit. Sharon was very helpful and quick and she also took us and showed us the unit went over how to do the rental and complete it. She was wonderful and she has a beautiful personality very professionally and helpful.
Sharon is incredible!!! She is so helpful!! Her customer service is unparalleled!!
Been here for almost 2 years never really had a problem with the place until now I originally signed for $52 a month two years later I’m paying $110 and there’s nothing I can do about it seems pretty unfair. Their excuse is market value.
Sharon was very helpful in helping me find my information for my storage that i couldnt find. She is a good communicator and patient with cusromers.
This public storage location absolutely rocks. Chelsia the property manager has excellent customer service. She makes my stay here with my vehicles very comfortable, safe, and stress free.
I’ve been renting here for 3+ years and counting. Prices have gone up considerably, however the reason I stay is because it’s clean, safe, and the manager Chelsea goes out of her way to fix any problems that may arise. Thank you for making this a pleasant experience.
Sharon was so accommodating. I love helpful people.
Sharon was very helpful and nice and I recommend this public storage facility
Sharon is wonderful and showed the property In the heat of the day. She was very gracious and showed us 3 different units. We ended up taking her advice and getting the larger unit, and thank goodness we did. Thanks so much to Sharon and Public Storage!
Sharon, was a Huge help. I was confused about some things, and she was sure to get me a full understanding before I left.
Excellent service. I can tell that there top priority is satisfying the costumers. Ms. Cherise was so sweet and kind. She to her time with helping figure everything out.
Shoutout to Chelsea!!! She assisted me with signing up for Public Storage and informed me about a special that was running. You can tell she knows this business from all ends which is important when you’re on a time crunch! Thank you Chelsea for all your help!
Open till 6:00?? Ummm no 4:45 CLOSED!
My Wife was was basically called a liar by the "Person" hanging out front smoking. "it does not say 6:00 on line she was told. TWICE!
Going to pass on this place!!
Find a place that's actually open the hours they advertise and doesn't have such rude employees hanging out front smoking.
Suggest you do the same.
Yes I know cooperate will respond to this with " Im so sorry you had a bad experience Bla Bla Bla!"
Stop apologizing and FIX THE PROBLEM!
The supervisor Melissa is very disrespectful and is not professional at all, she treated me with rudeness and did not want to attend to me, they should better check who they give the supervisor position
Thank you so much, Chelsia for help today!everything you did for me today was base on a true customer service ,I recomend this location to everyone.
Chelsia thank so much for your help today renting!
Thank you so much Chelsea for your help you are amazing….
This location is very clean. The unit was priced at a very reasonable amount. The staff (Chelsia + a gentleman filling in for a day) has always been professional and very helpful. I didn’t experience any issues from online to move-in. Convenient location. I’d recommend!
Thank you Chelsea you are amazing
Thank you so much Chelsia
Thank you so much Chelsia, you are amazing!
Thank you Chelsia you are amazing
Chelsia was super amazing. She walked us through the units and showed us the app and how everything works, since it’s my first time renting a unit.
Thank you Chelsea! You were great and very informative!
Thank you Chelsea for your excellent service! Your assistance with our storage and move was awesome.
Chelsea was so informative and kind to me. Making sure she was clear on what I was asking about the property. I definitely will recommend to my friends to come deal with her
Great service thank you Chelsie keep up the good work!!
Chelsia was wondering. Helped us in a pitch find the best unit, solution and understand all of our options. Highly recommend you visit and speak with her.
Thank you for the rent rate decrease, on our storage unit even though it not at your property. Thank you again
5-stars for Sebastian for being the most helpful employee answered every question left no detail !!!!
Sebastian was very helpful in showing me around the property. Property is very clean as well.
Thank you Chelsia you helped me so much!
My experience was so much better than I anticipated. The property manager Sebastian was very helpful.
Great experience! Sebastian helped me find my unit and helped me unload stuff!
Sebastian thank you for your good customer service.
I had a great experience at this location all thanks to Sebas! He was very attentive and thoughtful. I would definitely recommend to friends/family. :)
Thank you so much for your help Chelsia you are amazing
Thank you Chelsia yall have been very good the last 3 years! Always clean no trash no bugs!
Super awesome customer service and support team! Signed up with a breeze and was in and out! Go team!
Thank you for pointing me in the right direction Ms Chelsia, you were right about the location and the property manger , y’all were both great 😊
Property manager did a great job at showing me around and getting me familiar with everything. Got me the best deal too!
For the most part I like the facility. The price is good for the space you get. However the fact that the bathrooms are always locked which is irritating especially when it is the only air conditioned space there. They say climate controlled but not inside the units at all are the climate controlled. They also are not free of insect and bugs both in and out of the units. Mainly the doorways outside and inside the backs of units are riddled with spiders and not like the daddy long legs kind but the big furry kind. So if your scared of spider like me watch where you step and what you reach for cuz you just might be shocked what you see.
Thank you so much Chelsia, I enjoy my walk around the property, it was very clean and well taken care of I look forward to see you at the end of the month!
Thank you Chelsia & Chase y’all are amazing!
Thank you Chase & Chelsia you guys are awesome
Chelsia was excellent. Made the rental process go very smoothly. And she is very professional.
Thank you, Chelsia! Your amazing, I can’t wait to see you again.
Excellent customer service. Representative explained several services to make my move easier. Thanks Chelsia
Thank you Chelsia your amazing!
Chelsia was extremely helpful and gave us all possibilities to get the storage we needed. She was quick and efficient and couldn’t have asked for a better experience at this last minute time!
Storage is too high and will go up on rent at any time.
Been storing with them for YEARS. Always great service. Never any issues and just a seamless process. No complaints.
Thank you Sage and Chelsia
Had an awful experience with another company and a car full of my stuff. I sopped at the public storage on barker cypress and William helped me get exactly what I needed quickly. He was both polite and professional and saved me from having a bad day. Thank you so much William!
Sage is so helpful! She helped me get what I needed right away and everything is so clean!
Awesome Service!!! William was great, informative, and very helpful. This storage place looks clean and safe.
Always pleasant. The unit and office is always cleaned. Prices are fair especially for climate controlled.
I would like to know if it is open 24 hours ???
Nallely was fantastic
Best customer service!!!
Thank you so much Sage and Chelsia y’all are amazing so much help today! Y’all are a big help :)
Shawnna was a very nice understanding to all the information that was given to me The greeting was fantastic the information of understanding with my questions was fantastic I gave 5 stars & I will definitely let's my friends & family know about this location ✌
Was helped 2/7/22 at this location best service ever!
Went in today and was in and out. Shona was great. Customer service was amazing.
Environment very clean an accessible with helpful and friendly staff, would recommend Public Storage to anyone, had no problems in the two plus years I was there.