Public Storage Self-Storage Units at 9040 TX-105, Beaumont, TX

I have had the honor of meeting one of your associates today and would like to commend this gentleman for his great customer service skills. I honestly wish that we had more individuals like him in our workforce. He represents your company well and should be commended for a job well done. This gentleman’s name is Gary. Thank you Gary for caring.

Gary with Public Storage is phenomenal! I have had negative experiences with other storage companies. It is so refreshing to meet people like Gary who really understand good customer service! Do yourself a favor and choose Public Storage. The units are clean and easy to access.

Gary was a great person and helpful and has good prices go check him out for all storage needs.

John was absolutely amazing. Great customer service and patience! Highly recommend using this location!

UPDATE: The manager, Gary, called me and he resolved my issue. Gary is awesome, very nice guy. I am adding more stars to my review but they are only for Gary. Raised the rent again. You can count on them raising it every 6 months. Not just a couple dollars either. We're talking a minimum of $10-$15 per month. I have got to figure out somewhere to move our stuff. So tired of greed. I've been in that storage for at least 8 years and ever since Public Storage took over the rent has been raised at least 2x per year.

Great service from manager gary

Great service

Having recently come from a bad experience at another local storage I was a bit skeptical Upon arrival was greeted at the front desk by friendly staff who welcomed us right away. We tried some of The local mom and pop places first Although it was just minutes before closing time, they were very accommodating and understood my need for access ASAP to unload our truck and trailer Jon (the manager?) expedited our sign-up process and got us one of their larger units right away same night They walked me through the facility and gave me tours of each different unit. He was clear and concise explaining the locations and types of access This was really helpful considering Other local storage companies don't give you the tour until after you sign their lease (Which really matters when moving dollies, handcarts, etc.) walking us through instructions of how to get in and even tested out our code with us at the gate To make sure everything worked and my wife knew how to use the keypad. Although it was past closing time, Jon helped us with upgrading to a more secure rollup door style padlock, which was a little bit tricky to get used to it first He was nice enough to practice with us until we got the hang of it Able to safely unload Into our storage That same night!!! What a blessing. We had driven All the way from California and are constantly doing night watches to ensure nobody touched our truck or trailer. Overall, just a great, friendly experience and very welcoming They must've knew we were from California and needed a little extra attention I can't recommend them Great, first impression of Texas and look forward to living the good life

Nice facility, professional staff. John was very personable and attentive. I feel like my belongings are in good hands here.

Friendly people and very eager to help customers. I highly recommend this facility for your storage needs.

Very helpful staff.

I dont know how much they paying ms Gary but this guy love his job and will help you get through with settin you up for your storage space ,even extra clean it out ,the facility has a great guy that works there

Mr. Gary is so helpful and sweet. I highly recommend the storage unit.

In pristine spaces, a gentle allure gleams, Where tidiness reigns and freshness redeems, Each corner whispers of a pristine scene, Where nice and clean embrace, a tranquil dream.

Gary Wales’s great he help me into a storage, great service!

The manger mr Gary was awesome loved his service and property was very clean

Gary was super helpful and pleasant during the move in process. Answered all my questions and all around awesome guy!!! Highly recommend moving in with Gary!!

Gary was very nice and courteous. The property was very nice and clean. The service was great and exceptional. I would highly recommend.

Gary the manager was great person to deal with helpful and friendly would recommend this storage facility to any answer everyone

Manager is so nice and place is so clean, staff is amazing

Gary was great and provided the ideal customer service experience! Although he was the manager at a different property, he took the time to help me at my rented space's property! Gary is a benefit to Public Storage!

Gary is amazing!!!! He is so sweet and very communicative This is a great place to store

Gary has great customer and this place is a knock out..great prices..excellent service

Gary was very nice and helpful. He is a treasure has a way with public service. He's a KEEPER.

Property Manager Gary is awesome. Really helpful and great customer service.

Gary has Great customer service and very nice and helpful

Gary was wonderful! So helpful and the property was immaculate! Highly recommend!

Gary is amazing. He was so helpful and his property is pristine!

Gary was friendly and helpful.

Very friendly and helpful. .

Gary is absolutely amazing he helped me in a timely manner

Jeff was amazing and took great care of us! Clean facility, well lit and unit was in great condition.

Gary ABSOLUTELY turned this bad day around!!! Thanks for your professionalism and courteousness Gary!

This place has done nothing but raise the rent since I have been here. However, the manager at this location is trying hard to make dealing with Public Storage more pleasant. The 5 stars are for him. He deserves 5 but the company does not. The only complaint that I have regarding the storage itself is that the rent goes up every 6 months with no end in sight. Greed at its finest.

Jeff and Gary are wonderful! Super knowledgeable and helpful! 10/10

Makayla was a great help, she has great customer service and is very knowledgeable about Public storage. She makes renting very easy.

Gary’s customer service was the absolute best! Thank you for your help!

Gary was the best with assisting me with all my needs. No wait time. Facility is extremely clean

Gary the manager is absolutely amazing, he's funny and made us feel at home! The place is clean and very welcoming

Gary the new manager is amazing.

Gary was the best got me what I wanted and that's what counts. Good job gary

The service is good

Switch and bait tactics used here. They go up in price without notifying you and will charge you without notification of price increase! Stay away! Scam alert here!

I’m glad I drove to this storage because of the price and location close to where I would be…Makayla C helped me and she gave me very detailed information about how it works and what I would need to do, she was very helpful!!!

Makayla made my rental experience very easy. She was very knowledgeable about the rental process and was very helpful to me.

Great customer service and very nice talked bout it all and was on point bout her work and smiled the whole time talking to me this girl Christina needs a raise if she hasn’t got one already so to say

Excellent and knowledgeable service!

Makayla from Public Storage on 105 was very helpful, thorough and knowledgeable. She made the rental procedure so easy and painless.

Great place for storage. I was impressed how clean everything is. Jeff is very helpful and knowledgeable. He makes the process so fast and easy. The rates are really good too!

Jeff was very professional, yet friendly and helpful. He took the time to show me the location of my unit, closest outside entrance/exit and thoroughly answered all my questions. I highly recommend Public Storage on TX 105 in Beaumont. I hope you get to work with Jeff as well. He’ll make your experience smooth and easy.

She was very helpful and professional

Fantastic staff

Jeff was awesome. Very helpful and informative. Thank you for a smooth and easy process.

Public storage is clean and affordable! And Jeff is friendly, knowledgeable, and very helpful! Thanks!!

I came in last week to help my dad get his stuff into a storage unit so he can move in with me. He was very upset about it, but when we got there, Lela had him laughing and comfortable quickly. We got the paperwork handled smoothly and everything went great. Thanks so much!

The service was excellent thank you Jeff.

We moved back in 2017, been storing with them every since. They are awesome!! They were AA Storage, now Public Storage. We never have any worries about the safety of our stuff. They are a gated storage facility, can only get in by a gate code, very clean and the person at the front desk is so nice and pleasant to work with 😍

Lela is an absolute joy to deal with! She answered my questions and helped me complete my paperwork.

We were very satisfied, they are easy to do business with. We felt confident all of our belongings were secure at all times.

Thank you AA Storage for a pleasant stay at your facility. Enjoyed working with the team members and will definitely be contracting with you folks again. Thanks ! Robbie

The facility was very well protected and lit. It was well maintained and clean.