Cindy was amazing... Did a great job for me and my husband.... Definitely recomend!
If you come to this location ask for Cindy she will get you in and out fast and make sure to explain everything that's needed to know
Cindy was very helpful! Great service.
Came in today and Cindy was wonderful and very helpful. very satisfied with her customer service! She explained it all to me; and she was very patient with me. I’m getting older and she didn’t mind my questions at all. thank you Mrs Cindy!!
Now that they are under new management, they have gone app on lint, and do not maintain the property at all, as well as have decreased the amount of time you have to access your unit.
Horrible customer service and ridiculous pricing leads to the one star rating, Buyer beware!
Katherine did s great job helping me
Excellent service, the attention was very good
Very good customer care service ... thank you.. she'll work with you if you work right with her..
She nice and courteous to the customers and very helpful
Miss Katherine is great. She’s 100% awesome and runs the facility top notch. I respect her time and energy, I also pick some trash around the facility and keep an eye to help her out and make sure we’re all safe! Thank you madam 🌹🌹🌹🙂💯
Katherine gave great service
Ms. Catherine was so sweet and pleasant throughout my check-in experience. She should get a raise 🙏🏾
Miss Catherine was very kind and very helpful.And she really took time out to show me how to set everything up.So I could have storage
Harlee was amazing !!! He had me on the phone to come rent a unit!! Very personable guy!!
Cameron, Harlee, and Keith were just the most helpful with transferring
As I was leaving a morbidly obese racist shouts "Your Billy Ray Cyrus." Which I can only assume was a racist remark as being white is the only thing Mr. Cyrus and I have in common and I was the only white person that had been on the property in the last 8 hours. And then he says dont hit my "bike" which I think he was referring to the little girl scooter in the middle of the corridor. The same type my daughter rides. But if you need meth this is a great place to go as they deal right out of the units. I wouldnt go after dark however.
Elizabeth is a storage goddess who helped me feel so welcome, understood and exited about using this facility. Full of information and warm smiles, Elizabeth makes this location a happy place to store my chaos.
Elizabeth Davis is a worker there and she was really professional, kind and explained everything to us clearly for us to understand. She was awesome 🙌🏽
Have had a storage here for a year plus and highly recommend it
I rented a unit everything was good, UNTIL, I went to get into my unit at night and I noticed, homeless people wandering the property! Not a good area to store things!
If you are going to buy in at auction unit
B-05 has USED CLOTHING From Walmart AND various USED Clothing Stores! What's in that unit is only worth about 35$ If Even So Consider This If Your Going To Buy That Unit And Try To Sell Clothing!
Always a helpful and courteous staff!
I don't even know where to start, honestly at first I was certainly hesitant due to the location being that this particular area isn't the best with quite a bit of crime. However, this place has gone above and beyond to help me and my fiancé because if this was any other storage place and trust me i know from experience that if you are late they are quick to lock you out and then your unit and then bye bye to all of your property. ELENA, more specifically has made this place feel like we don't have to look over our shoulder when we lock our unit at night like other places we have been in the passed sadly enough. It's refreshing to walk in and have someone recognize you and know your first name even though in the beginning she had only seen us once. So I can't stress enough we were thinking about changing locations with everything we have been going thru but because of HER we will be staying here for as long as we are in texas. Thank you again.
Elena has been the best and so helpful, super nice! Best location, super clean, recommend. Chase was nice too!
Management was knowledgeable and attentive to my needs. Units were clean and had good upkeep. I would recommend this company to all and I will continue using their services.
I like having 24 hour access to my storage unit. The manager takes great care of the property, and is very consistent with their rules!
Very clean and well staffed.
Little bit pricey for what you're getting and the location but that being said it's 24 hour access so 🤷🏻♂️ aslong as your access code doesn't go bad then your gonna want to scream
They are considerate & the place is 24 hours so you can get in anytime.
went in to rent a unit and left with a 10 x 16 with first months rent free. they ate not like other places who say its free and then charge you so many extra fees it doesn't amount to much. I paid $54 total: $20 for admin fee" $14 for lock and $10 for moving paper to wrap glass, etc 24 hour access is also a big plus
They keep the outside cleared of litter. The 24 hour access is one of the few in Austin; I use it often. There are lights inside the units, which is helpful.
Safe, hassle-free, worry-free storage! Highly recommend 👌
Bought a storage unit there. Place was clean and gated. Staff was polite and available.