SHERI was very helpful and. Nice and did a great job for me thank you.
Sherry was so nice and explained everything in detail.
Sherry was very helpful. The property was clean. The prices are affdordable.
Thank you Shadda for your help I appreciate you
They need to get rid of the roaches
"I am disappointed with the unsanitary conditions present at facility. Upon renting a storage unit, I discovered a severe roach infestation both inside and outside multiple units. As evident in the short video I've included here, roaches are crawling freely throughout the facility. This is simply not acceptable for a business providing paid storage. Customers should expect basic pest control and sanitation to be properly managed. While I have not yet filed a formal complaint, contacting management about this disturbing problem has so far yielded no solution or response. Potential renters deserve to be aware of the actual conditions before using this company's services. A severe infestation puts customers' belongings ata
Very clean property. Reasonable pricing. Sherry was so helpful she went above and beyond!!!!
Everything was great. Shadda was so amazing!! Very helpful and gave us a kind smile
Sheri at 1420 cater street
Was fabulous ,helpful,and surprised me I have a bad stutter after I got hurt in the service must people treat you like your mentally challenged she is kind caring and compassionate so happy to have met her service is fabulous
Thanks for your patience and help, Stephanie!
Thank you Stephanie for the awesome service!
Stephanie was very informative on renting a unit
Amiee at the east brainerd rd location was wonderful, friendly, knowledgeable, and very helpful had a wonderful experience finalizing my rental,
Thank you
Sherry was so friendly, property was super clean and have never had a negative experience. Highly recommend!
Stephanie was great ,fast service , perfect personality !! Love her!!
Space was clean and smelling soooo GOOD!
She was so sweet and was very helpful
Stephanie was a amazing person. Such a good person. I would recommend Public storage 🥰🥰
Stephanie provided outstanding customer service throughout my time at this storage facility. Facility was always clean with easy access. Customer service was prompt and thorough! A* rating for service.
Literal extortionists who do NOT care at all about your experience regardless of what they say here. Be prepared for your rates to go up without notice constantly and be threatened with your stuff being sold if you don’t pay up every penny of every fee they come up with. I gave this place my business when it was locally owned. My rent has tripled since Public Storage took over.
Sherry was very sweet! Everything is so clean there and she helped me out so much!! 10/10
Sherry is awesome. She knows everything about this place and made sure I got what I needed at a great price. 10/10 would recommend!
Stephanie is a great asset to public storage
Most convenient storage facility ever. Great prices & location. Sherry made my whole experience there pleasant.
Making my reservations was very simple Sherry helped me with everything I needed to know She took the time to explain things to me I will definitely be a customer for a long time
Sherry was polite and very informative.
i highly recommend using this public storage!! ask for sherry mcspadden!! she is very reasonable & will work with you as long as you work with her!! go see her!!
Customer service is top tier! Thanks Mackenzy for all your help, you are a blessing 😁
1 cart for the entire building, and it will take them a month to get new carts 🤔
Sherry was great! Helped me answer all my questions and showed me where everything was
Kim is so sweet! She is very knowledgeable about storing your belongings
Kim was very nice and helpful. Everything was quick and easy.
Loretta at the Carter Street location was EXTREMELY kind and helpful with my rental. She’s very professional, knowledgable and pleasant.
10/10 would highly recommend to anyone. This facility strives for cleanliness and security at its best. The Property Manager does everything she can to help make everyone’s experience as smooth and stress free as possible! Personally think she deserves a raise for all of the hard work and time she puts towards this properties day-to-day functioning!
Ms.Lotta was great help me with all my questions.very kind and nice also,fast
Loretta delivers above and beyond customer service. She helped me with getting my deliveries sorted out with FedEx. She offered options to make the deliveries possible even on a tight schedule. Loretta is absolutely amazing!
Customer service is awesome..very friendly I get courteous phone calls and was very welcomed. The facility is very clean and accessible.
We love this storage space. It’s clean, super convenient, and close to home. Loretta in the office is always friendly, smiling, & helpful, and she makes our frequent trips there really enjoyable when we have to shuffle our stuff!
Great customer service! Loretta took care of everything that I needed!
Loretta is amazing and extremely friendly and helpful. Would recommend this storage facility to anyone!
I rented a storage unit here, but haven't actually been to the site. Can't comment on anything other than the friendliness of the staff. I ended up not needing the storage unit, and was able to cancel and get a partial refund with no hassle.
Clean, convenient to highway, and secure electronic access with app or pin. Public Storage has made the rental process easy and stress-free as so much of the account management can be accessed online/app. Friendly and helpful staff - thanks to great Building Manager, Loretta!
Loretta is the best! She’s super helpful and is very knowledgeable!
Great place always clean and Loretta is so sweet a smile and a wave every time I see her there.
Loretta is the best! Always helpful and a pleasure to talk to when coming by.
Anya and Stacie were awesome!
If you want to feel safe and completely in the know, definitely use Public Storage. Loretta, one of the most friendly and accommodating people I have ever encountered, walked me through every step of the storage unit rental process. She explained every aspect of fees, extra charges, insurance, and security, and kindly answered my many questions. Even after renting my unit, Loretta was still there to assist me with everything I needed, and even brought out dollies for me when she saw my car pulling up! I can rest easy knowing my items are safe under Loretta and Public Storage's watch. Thank you!
Loretta is awesome! She the happy smiling face all customer service representatives should strive to be.
Loretta was amazing!! She is knowledgeable, helpful and friendly. Glad we have her here when we need something, she is quick to respond.
One of the staff was extremely rude . They don’t care not willing to work with you ! Went up on the storage out of nowhere ! ready to auction your stuff off so they will add late fees on top of late fees . I get it ! but still crazy how they not willing to work with you ! only gave them a good review because they asked me too had I known before hand I would have never !
Loretta is awesome!!! Every time I go here she is very kind and helpful. This is a great place for storage in downtown Chattanooga!
Outstanding customer service, I felt cared about as a customer and Loretta was very patient in showing me around the facility and she made sure I was aware of my rental options. She also was thorough in all aspects of renting at that location. I will be a return customer and really appreciate leaving feeling good about my storage choice!
We had easy access to our unit. They provided a clean bathroom. I was especially happy with the Bright parking. The carts to help you load made things go much faster.
Sheri was wonderful.. Great customer service
Loretta was very helpful! Thanks
Ms. Loretta is absolutely the best she made the process so easy. She's the absolute best.
Forgot to leave my review!! Got my unit and couldn’t have had a friendlier person than Loretta welcoming me and showing me how things work. She is a sweet lady with such a good personality
Great place! Always someone on site to help especially the Manager. Eric
Loretta was very good employee
Awesome customer service! Loretta is especially great at getting back when I had a question about getting a unit or payment issues!
The facility is modern and clean, and Loretta is very helpful.
Loretta is great she has great customer service skills ❤️
Ms. LORETTA was the best and provided Great customer service <3.
It’s A Great Clean And Easy Storage I Love It
Tori is amazing and Sheri was very helpful helping us with the questions we had and helping us update our account. This location is amazing. Very helpful and very polite.
Loretta provided the best customer service I've had in ages! She explained everything and went the extra mile to answer all our questions!
She clearly cares about the condition of the space and the experience of the customer.
Ms.Loretta had the best customer drive I’ve received from this place it’s clean she’s friendly and has the best personality thank you ms. Loretta
Sheri helped us with our storage and protection, very helpful!
Very nice ppl helped me out with everything I needed
The staff was super friendly and offered suggestions to ease our move out.
Mrs Lou Loretta was very nice very informative very friendly very good place I would recommend it
Malea was of great assistance with all of my issues and questions. This location is highly recommended.
My friend and I went in looking for a 5x5 storage unit and Shadda helped us get another unit at another location because they ran out so fast! Shadda walked us through everything and went out of her to help us. She’s awesome!
I called in with a few questions, and Malea answered all of my questions very clearly and was very helpful! She was extremely professional and friendly. I would definitely recommend anyone to this storage facility based on this experience!
varry good service from sheri J
Shadda was super helpful and very thorough. A real pleasure to work with.
Kim was so welcoming and nice!!!! Very helpful and patient!!!!! Go see here now!!!!
David great individual very helpful responsible to customers
David was extremely helpful and made my unit available the same day I signed up. He went above and beyond to help me out by even calling his GM to get a small detail taken care of. Can’t recommend this place enough!
User friendly entry with always helpful employees.
Dave at public storage was very helpful and made my day. Thank you
Sheri was incredibly helpful and made the process very easy!
We were very impressed with Justin. He was eager to answer all our questions. We had zero hesitations that this was the right place for us.
It is always a very pleasant experience when dealing with Public Storage, always a friendly face to welcome me and provide great customer service, Ms Sheri is AWESOME!!!
Justyn made our check-in super simple and answered all our questions. Would recommend Public Storage to anyone needing storage solutions.
Justyn and Sheri J have been amazing. They go above and above to help and do anything they can to solve problems. Amazing work force. 10/10
Very ñice lady Ms. Mary. She explained everything that I needed to hear. Loved the customer service
Ms Mary was awesome and patient and sweet she was great
It’s a great location if you are a student at UTC — conveniently located and accessible.
We had a great experience at this location. Shadda was very informative and knowledgeable. She helped us out a lot. It’s a great staff, great value and great atmosphere. I look forward to doing business here again.
Shadda gave my husband and I exceptional service while moving into our storage unit. She went above and beyond!
Krista was great, professional very nice and helpful.
Was relocating to Chattanooga and called to see about a storage unit spoke to a lady by the name of Rebecca very kind and helpful place is easy to locate and units are clean best money you can spend for the people and the price ....ty
Rebecca was very helpful and answered all of the questions I had. I will definitely be using this public storage again.
Awesome staff grate place of business.
Rebecca was amazing!!! I'd give 20 stars if I could.
Thank you so much for reaching out to me about my issues, so I had to rearrange my my movers, but it will be this Friday, Thank you again
The units are extremely high and there is no place (dumpster) for unwanted items.
This site is awful. They are never opened to assist.
LOOOVE THIS PLACE!!!! So nice and .......
I used the e rental and was very pleased with how easy it was. Karen called and walked me through it. It was so easy and she was so helpful, even met me when we got there to make sure I had everything I needed. Excellent customer service!
Excellent customer service! The manager, Cheyenne, was super helpful and made the process super easy. I was in and out within five minutes.