Janine was incredibly kind and helpful. I thought I was locked out of my unit, but she came to my rescue immediately. Despite the rain, she assisted me on the spot and made sure I was taken care of. Her dedication and willingness to help truly made my day. Thank you, Janine!
Janine is fantastic employee. Extremely helpful!
This is a wonderful storage option! The staff there has been so helpful. Trish helped me get set up and even walked me to my unit. They make it really easy to access your storage unit and provide carts for you to easily transport your items. This is my first experience with a storage unit and it has been extremely positive! I highly recommend.
Great storage, quick and easy
Wonderful experience working with the site Manager Trish, she was patience, polite, and courteous, she kept me informed on Unit type availability, one that met my specific needs. If you're seeking a storage unit in a location where you can have confidence where any and everything you would have a concern for keeping your goods safe, just know this management team shares the same concerns...then you're in the right storage location, go see Trish!
Mike Bruce was helpful with showing me the units I was interested in, and he gave me helpful information to complete my rental agreement.
Trish was very helpful, friendly, and professional. She is a pleasure to work with and a definite to Extra Space.
The staff (Trish) is a delight to work with. Always pleasant and easy to work with. She takes her time with me when I have a question or concern.
Great locations, the size of storage space is perfect. The people are friendly and very helpful. It convenient and organized. I use this company plenty of times for college move and out. I use during my moves as well. It makes so much easier and less stressful during moves.
Mike Bruce really exemplifies great customer service. Clean facilities, pristine even. Very easy and affordable.
Mrs. Trish is wonderful, very friendly and very helpful. I would direct anyone who needs storage to come check them out they are great.
Excellent experience checking into Extra Space storage in Summerville SC! Mike Bruce went above and beyond to help me w securing 2 units for my upcoming move and helped me pick out packing supplies! Thank you Mike!
This Extra Space Storage location was awesome! Trish was nothing short of amazing. Always helpful and looking out. 10/10
Trish provided great service .thank you .
I have been SO impressed.. Trish has gone out of her way for me today to make sure our move in went smoothly…
This is the second storage unit we went to in this area and the difference is night and day. I am so thankful for Trish’s communication through this whole process..
Cassidy
This is a perfect storage unit, the pricing is very fair too. To clarify I have an indoor storage unit, 8’ • 5’ on the top floor
Features include,
- air conditioning
- surveillance and cameras
-units are about 15’ tall
- huge elevators
- great staff
-extremely extremely clean.
-well lit
Some of the best customer service I've experienced. I would recommend to anyone. Place is kept very clean
Cheats and Liars
When you sign up in my case $88 per month, no mention of a rate increase at anytime. After your third month they send a letter in the mail saying they are increasing your rate and they charge $20 a month for the lock. My bill was increased to $168 per month. This is a very bad way of doing business they let you move your stuff in and then increase your rate hoping you have no where else to put your stuff. Very conniving and scandalous. Do not do business with these cheats and liars.
As you can see the owner "noted my concerns" but they will continue to lie and cheat people out of their hard earned money and people who don't have a place to take thier things and can't pay a bill that is double the agreed upon amount will loose all thier belongs.
This company needs to be shamed for what they are doing. This is bottom of the barrel and disgusting way of doing business.
Clean and well-managed facility. Trish was very friendly and super helpful! I would absolutely recommend this location to anyone looking to store in the area.
Trish was incredibly helpful. The facility is clean and spacious. I’m very happy with the service received.
Trish was very pleasant, helpful and courteous. A very well run property. Thanks for a nice experience.
Trish was absolutely fantastic and made the process of getting a 10 x 5 so easy. Great storage facility, super clean and easy to move in. Highly recommend!
Went to get my code today and met Trish. She was extremely nice and very helpful. I misjudged the size that I needed and she helped me get a bigger size with no problems. She had an amazing attitude and the unit was very clean. I would definitely recommend
The experience was very good
The location is very clean inside and out and the office staff is very nice, I had the experience of dealing with Jim on the first day and he made it easy and understandable with the paperwork.
I absolutely love extra space , I have 2 separate storages there... its clean...its well put together. Ty Trish