Public Storage Self-Storage Units at 245 Sanders Bluff Ln, Elgin, SC

Linda Parrott is the best! There was a discrepancy in my balance and though I interrupted her day, she kindly asked that I give her some time to review my account ... and within a very short period of time, returned my call with the corrected balance and apologies.

Great customer service from Linda such a sweetheart

Had the best experience with linda tody the power we t out to doors and loud alarm was going off she took the time to help us and was so reassuring truly the best lady to deal with so Caring . that lady needs a raise

Linda is the sweetest ladie I have meeting a long such amaz6 customer service and see6her always cleaning something her property looks so clean

Roz was excellent and very helpful!

Shout out to Miss Roz….she was prompt and professional. Rental process was greatly explained and super easy.

Mrs. Linda has been so kind and has helped me out. She has gone above and beyond her duties to help me out. She is a wonderful person. I am so glad to us public storage. Thank you Mrs. Linda

I only rent here for one reason and one reason only LISTEN LINDA! Linda's the best. She gets ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ from me.

Public storage has been a life saver...also out of all the employees one has stood the most her name is Linda she has made our experience a pleasant experience...I've dealt with a few different storage companies and public storage in elgin south carolina on sanders bluff rd is the best....thanks to Linda she deserves a raise....thank you very much

Roz at the Elgin location showed only 5 star customer service and was very helpful..

Keisha was super awsome! She helped find the perfect unit and answered literally every question I have. I’m super grateful for kind people like her! I rented a 5X5 and it’s very spacious and clean 👍🏾bring your own lock if you can

Sheliah was super great !!!

Very helpful

Absolutely the best customer service I have received in a long Linda was so sweet to take them time to help us today she is such a sweet lady she stopped cleaning to show us around and find our space . The property is clean and very secure . I would recommend to anyone .

Linda was kind enough to show us around and take time to help us find the right size.

Great warehouse!!

Mariah went above and beyond to make sure I had the best experience possible. I highly recommend that if you use Public Storage, you go to her! She was knowledgeable of the property, and was kind and warm. I was beyond impressed!

Such amazing people and great service

Madelon was professional and helped me out tremendously.

My washer and dryer were stolen out of my storage unit upon return from deployment. My storage unit was marked ‘vacated’ and my account was terminated, denying me access to the property gates and storage unit without my knowing or consent. I reported this to the Property Manager [Linda] and District Manager [Bill]. They immediately instructed me to file an insurance claim before offering or attempting to review camera footage. After several phone calls regarding this matter, the District Manager and Property Manager allegedly reviewed the footage and both claimed the camera footage was not sufficient enough, nor able to reveal any evidence of my appliances being stolen. I had filed a Police Report , and a Richland County Sheriff’s Department Officer came to the property and asked to review and obtain the footage in regards to the ‘previous reported burglary crime’ . The Property Manager [Linda] refused to comply with the Officer and denied him access to any of the security footage. The insurance company associated with Public Storage will not contact you back regarding your claim, regardless of submitting all necessary proof and documentation of stolen property;(look up BBB reviews of Orange Door Storage Insurance), as you will find a plethora of negative reviews about claims being left unsolved, denied, or unpaid. As this fiasco has now grown into a legal lawsuit, I stress and advise to please do your research on BBB before making a decision to utilize this storage company, along with its required insurance company partner.

2023 Nov Update: Since recent discussion with the local office, the District Manager has reached out to get feedback. Action is being taken to ensure better services and communication. While local disposal is not allowed at the facility, there are local resources who can take items no longer needed. This office would be willing to provide a list of resources where one can drop off the items or arrange it to be picked up from the customer. Recently received email on dates of maintenance to to improve facilities. This is the quality of service and communication we all like to see. +2 Stars 2023 Oct Update: The facility is well put together, and is clean. But the original staff made this place worth doing business with. Price increases have been painful with little changes to the site. Calls answered by the Corporate line are the Achilles Heal of this business (No empathy. No thoughts conflict resolution, or consideration to options that could be leveraged). Good luck. ------------ Previous Review (5 Stars) ------------ Great customer service. Storage looks immaculate! Security control is better than expected. Pricing is on part with local storage facilities, with no signs of price gouging like others.

Cat was wonderful with helping us switch storage units. My husband and I appreciated the fact that she was knowledgeable and professional during the process.

Sabrina is really the best !! She really made it easy with finding space and upsizing my unit . I recommend her to anybody !!!

Linda was so helpful when our rent decrease she was so kind to take the time and help us with a smile and such sweet person

Linda has been very helpful and was very. Ice about working with us. She has always helped me if I had any problems.

I had a pleasure to speaking with both Sabrina and Eric on two separate occasions and both staff was incredibly welcoming and helpful. I would definitely recommend family and friends to this location.

This place is amazing! Customer service is great and prices are so good!!

Shout out to Eric Marcin for helping me out with my storage needs he was every helpful and professional I highly recommend this location just based on the experience I had with him if I could I would give a 100 star review 🤙

The facility is a warm atmosphere. The staff is very courtesy and goes above / beyond to ensure that all the customer needs are met.

Sweet person will help yget everything straight

Just wanted to come and leave a review!! I was helped by Brittany at the sanders bluff lane location and she was wonderful. Gave me step by step instructions on how to work the app opening gate, paying bill, helping me locate the unit!! Really a pleasure being greeted by such a friendly positive representative from the company!! Keep up the great work and excellent customer service !!

Great experience. Ms Britiny walked me to my space, explained everything thoroughly. Even went over the app and all features. Excellent customer service!

Britiny was is a good sale person. I enjoy her customer service was outstanding.

Very helpful and patient.

Britiny gave me superb service and fixed my concern! Great employee.

Unfortunately this is no longer what it use to be. it was bought out by public storage and in so, taking over we now apparently don't care how the property is treated( blocking paths and allowing rented out units to be blocked by abandoned trailers, RVs etc) then when people damage property. we pay a high price every month and have a gated area, they have changed the hours to gain entrance into the unit. Unhappy with how the new company has taken over and allowed these changes that are affecting customers paying for an actual unit, not a nonexistent parking space.

You need to go see Linda she is such a sweetheart I watched her picking up trash and cleaning the property in the cold she is truly a beautiful lady and so proud of her property and getting to know her customers makes renting a great experience

If you need storage go see Linda she is great will take the time to help you find the right space and walk you through everything . She is so sweet .

Nice n clean

Linda, the manager at this location, has been outstanding to work with, and is always friendly and professional. She's very prompt with a response if I contact her with a question too. The entire experience since I've been renting a unit here has exceeded expectations, and this is the only facility that I recommend to my real estate clients.

Great price compared to Columbia/Lexington. Easy in and out. Secured 24 hours with gate access able from your smartphone. Friendly staffing. Climate controlled units available. Awesomeness

Needed help today and many other days and Ms Linda is always on point and professional getting me squared away

Linda was so nice to take the time to show me around her beautiful property and very helpful finding me the right space and walking me through everything . If you need storage she's can get you the et help .

They’re Very Helpful!

Very secure. Wide hallways and doors, easy to move stuff in and out.

Mrs Linda is very very helpful at this location

Store manager, Linda was Top Notch. That's the cleanliness Storage in SC, both inside and outside.

Ms. Linda was wonderful. Even though I’m slow at times, she was very patient. Definitely a keeper.

Linda was very friendly and very helpful . Highly recommended!!!

This is a great storage facility. Linda does a great job managing. Thank you for the great service.

A wonderful employee named Linda was extremely accommodating and nice in helping me as I had never moved into a storage unit before and she showed me where it is and how it works and was just overall very kind.

Public storage purchased the facility and things have certainly changed. Within the first 6 months we had a $40 a month rate increase..

Nice service!

Vicky is Awesome! This was the perfect customer experience!

Very professional and awesome environment to be in

MISS Linda at the front desk was very helpful rates are great. I deffinetly recommend them

My experience at Public Storage was immaculate! My experience with Linda was everything I could ask. From the time we came in to the time we signed the lease, I was confident we were making the best decision! Happy customer :)

The mgr Linda was very helpful with getting my warehouses set up. I originally rented 2 warehouses and was looking for a 3rd smaller unit in the same section and she came thru when one opened. My 3 units are close together and it’s very convenient.

If you ever need storage go see Linda she will hook you up

Linda is very sweet she was very helpful helping us find the perfect space for us . The property is very clean and love the security . If you ever need storage go see her she will get you the perfect space.