Public Storage Self-Storage Units at 7011 Garners Ferry Rd, Columbia, SC

Cecilia has been the best worker! She explains everything very well! Highly recommend

Suzann was very nice and helpful, as always. I love how clean it always is.

She was so helpful for a last minute boat trailer storage—really saved the trip!

Suzann is the absolute best. If you need a storage units I would recommend public storage and ask for Suzann. She made this a breeze. Thank you again Suzann!

Great customer service. Suzann was so helpful

Great place and great people! Helped me out a lot!

Susanne and her District Manager help me work through an issue. Bill was very understanding. The level of customer service is by far better than any of have seen. Thank you Bill.

If you're looking for a storage facility where your rate will be increased every 6 months this is the place for you. You find a facility that's decent and affordable for your budget and as soon as you move in and things are in order your rate increases. My unit increased by more than $150 in 1 year!!!!! However, if you like playing musical units you can get the payment lower if you move ALL of your stuff to the SAME EXACT SIZE unit right across from where your unit is now????? What sense does that make? Horrible display of customer service.

Ms. Cecelia at this location was just the greatest. Very professional and courteous. Thank you for having her apart of the public storage team. We need more team members just like her. I would give her 10 stars in all areas.

Ty and Suzann were terrific! Love this place. The customer service is fantastic and the storage facility is so clean!

Suzann was the best, definitely recommend this location for your storage needs.

Suzann was a wealth of knowledge and answered all of our questions. Thanks for your help!

Suzann is always so nice and helpful. Another great interaction with Suzann! Thanks again!!

They were so wonderful. They gave my reserved indoor unit away before my move in day, so I arrived with my vehicle loaded and just got a nice big SORRY. I'll never even attempt do business with them again

Clean easy access...not alot of loading carts so if busy could be a wait but you can use your own--hand truck, loading devices

The district manager, Bill, and the property manager, Mariah, are so wonderful! They helped me and went above and beyond!!!

Shea & Cat are the best they helped me with my storage needs

Tanyel was an outstanding representative and made it easy every step of the way

Enjoy using this public storage. Managers are super kind & friendly. Accidentally left unit unlocked. The on duty Manager not only secured the unit. She even informed me how she locked it just to verify she touched unit & secured it. I was very grateful & impressed. She made my day. Thanks.

Enjoyed the wonderful service from Ms. Cat

Great service Sabrina had great customer service

Great place it's clean and the managers are nice they make me feel at home

The manager was such a help she's a treat ... Was so helpful and curdious... Her name is Sabrina Hill , I will be back for service from you guys

one week after placed items in storage I went back to place more things in storage and there were items missing from my unit placed call to management to report. Things have continually been taken out of my unit. I have reported the burglary. Don't use this company. They have let someone who's not authorized in my unit. I spoke with Suzane and she act as if she didn't Care.

Cat was helpful she stayed after hours rented me the space for another property download the app help me create access and sign in

Cat.. provided such a rich and seamless experience with this rental. Grade A service with knowledge and a smile. #amazing

Cat was very helpful, and kind

Great experience with Ms Britiny, she knows her stuff and does a wonderful job explaining all the steps to ensure you understand

Brittany was exceptional! She came to my rescue when I needed help and even offered suggestions to make my move a lot easier. I appreciated how thorough she was. This company has an employee of value and I hope they recognize that. She went above and beyond when she didn’t have to! I hope you get a raise girl 😩.

Brooklyn and Gloria were very nice and helpful!

Cat was very kind, helpful and knowledgeable. She's a keeper !! Thank you !

Suzann is always so nice and helpful

Cat Very helpful and accomplished my storage needs

Staff was very helpful and property ia clean!

HORRIBLE CUSTOMER SERVICE AND HORRIBLE RATES AND CONDITIONS

Suzanne is a great person very passionate and understanding. Great people person!!

Needed a safe and dry place to store our entire life for a few months while we closed on a new house, after a bunch of sneaky little fees we got a decent "climate controlled unit" for 55 a month. Area seems safe however after 3 months we went to move our belongings out and find massive amounts of water in the back of the unit!! One of our boxes was completely soaked but luckily we chose to use plastic totes as well, but the thought of our old vinyl records or ancient game systems being ruined by their negligence while they happily take my money is infuriating and I will not trust them with our things again. On the last trip I even heard water pouring from the ceiling into one of the other units and a pretty heavy leak in the hallway, they aren't consistently dripping but when they dump water it seems to be a large amount. Y'all need to deal with this instead of pushing "insurance" and making the toughest time of someone's life even harder by squeezing every drop you can from their wallet.