Public Storage Self-Storage Units at 6525 N Lombard Street, Portland, OR

Jesse was fantastic and very helpful. Would rent again if I have the need.

Jesse is great!

Jesse is very good person in word👍🏻👍🏻👍🏻

Everyone who works here is super helpful

Jesse was awesome!

Jesse was great in helping me find everything I needed. He was patient with all my questions and concerns. A pleasure to work with. I got the unit I was looking for.

Very convenient units and helpful service!

Jesse was amazing! Thanks for helping me walk through all these steps! He deserves a raise. He was patient with me and kind and understanding!

Have been using this place with a few different units for a few years now and love it. The manager Jesse is amazing and very helpful.

Extremely important update: the cats name is jumper and he's still a very good boi 😻 Five stars for the bestest boi guard shack cat, whose name we don't know but we call him VIK (short for Very Important Kitty).

Super kind and helpful

Jesse was extremely helpful and went above and beyond to help me find the perfect locker and make all arrangements. Thanks again! Recommend to all. S

Storage unit was perfect! Moved here from Colorado and it worked out perfectly while I found a place. Oh, and the guy at the front desk was BEYOND friendly!

amazing experience!! people working there are extremely sweet and made the process super smooth. extremely friendly and overall amazing experience

Jesse was a pleasure to speak with. He got our rental handled professionally and completely on the same day we called to inquire about a unit. Unit looks clean and good for storage!

Good

Apparently the owners live on site and even if you set an appointment, can't answer the darn door. Waited over an hour!!! So very annoying, I would never suggest this place. Point blank period.

Clean and secure space. I just wish access hours were a bit later. Will use again if needed.

Jesse is the man! Super helpful. Great communicator. Highly recommend!

👍

Jesse was super helpful in getting our trailer sorted out for parking. TY for your help 😃.

Just moved to the area and walked on to reserve a small room. Jesse the manager was very friendly and knowledgeable and I was moving my things in within 30 minutes.

So I rented a unit and when I went to see it and put the lock on it, I opened the door and there is rat feces all over the floor. I cannot store my stuff with rats. So I went down to the office the next day and returned the lock and told them why and the guy says "well, I cleaned it out!". So you cleaned up all the rat poo but expect me to just put my stuff in there anyway. I rented it on the first returned the lock on the third and he says, "you realize there is no refund". Well, whatever I am not storing my stuff with rats chewing, pooing and peeing on everything. So I am just out over $200. Don't use this place. OK, so I got a phone call this morning from Public Storage apologizing for my experience and informing me that I will be receiving a complete refund. I really do appreciate this, I was not expecting it. It's unfortunate because I loved everything about the experience except for the rats and they will still be getting my business, just not this location. I love all the automation they just need to work on this location. Thank you

Jesse was absolutely incredible! He went above and beyond to help us with our storage needs. We were downgrading to a smaller unit, and he made the process extremely easy and enjoyable. I would absolutely recommend this facility to my friends and family.

Jesse was a pleasure to work with getting us set up to store our camper!

Super awesome customer service! The property manager was extremely kind and helpful!

Fine facility, Jesse is friendly and helpful, good news to see.

Jeremy was very nice and knowledgeable. He could see that I was having trouble navigating the maze of units and he made sure to personally show me where mine was so I wouldn’t get lost.

Jesse is such a professional and kind person. He stayed after hours on a Sunday to set us up. Big thank you!

Great service, fair price

This place is getting outrageously expensive. This is not really meant for long term storage if you do it that way they'll end up asking you to move your unit periodically. On the plus side that probably keeps them from having issues with pests or safety. My bike got stolen from here once when I was moving stuff in my unit which was located outside so you have to be aware of your surroundings byt that was also when there were a lot of people camped over behind the place. This place is alright but not really a long term solution.

Very good customer service and good prices 👍

Love the sauce of the units they have. But could lower the priced on them all in all not a bad place tho lots of sketchy ppl alla round.

The manager, Jesse, is great to work with - always respectful and kind to everyone. I've rented units at a lot of places and he made this my favorite of them all.

Quick and safe

Nothing stood out enough for 5 stars. Sorry. I was there helping a friend. Place seems very secure. I don't know. Didn't even get out of the vehicle.

Jesse was pleasant and informative. He was a delight to work with.

Great place.

Easy and accessible.

Great easy secure location.

Move in was easy no elevators in my building so heavy items may be difficult to take to upper floors.

Convenient location right on Lombard, superior customer care setting up my business storage unit.

Jesse was most helpful. Very kind. Went the extra mile for me. Thanks Jesse

Jesse was wonderful! I had an appointment for 4:30 and I showed up at 3:30 because I had a time crunch with work and he handled it beautifully including my 10 year old that is made of questions and never sat still. He was very sweet and helpful. 10 out of 10 would recommend!

The property manager Jesse is a great guy.

Letting everybody know that the fire sprinkler system don't work I would not store your stuff unless your stuff but there was a fire there would be no sprinkler system to put it out these people don't care about your stuff and they have rats

Swift and friendly same day service!

Friendly helpful staff! Beware that rent may/will likely go up significantly after the first 30 days. Make sure to say “hi” to the friendly and interactive office window cat!

The gentleman who helped me get all set up was awesome! He went over everything thoroughly and was funny and kind, to boot!

Best customer service

Great service!!!!

Jesse was amazing!!!!! Such a friendly dude and answered all of our questions. I highly recommend this location, seems very safe and the customer service is top notch.

Jesse was kind and provided great service!

Jesse is lovely to work with! Kind and attentive.

Stored our stuff here for 1.5 years. No issues with security. They just close at 6 pm on weekdays and 5 pm on weekends so if you need access to your stuff after those hours you'll have issues. Other than that no complaints

Very good experience with public storage in north Portland,st.johns, looking forward to a great relationship, very good customer service.

Excellent service! Jesse was great!

Great service

Great place to buy units

1st, they charged me for a drive up unit that I can't drive up to. It is literally blocked by a pole, even though it says vehicle acess on all the maps. We are now in a difficult situation bc we have to move today and we reserved this over 2 weeks in advance. 2nd, they said we could have a much smaller unit for almost $100 more. We opted for a smaller, more expensive unit bc we didn't have time. The unit was disgusting and covered in mold. Hfs this is creating a MAJOR hassle for us on move-day. These folks are crooks. Stay away.

helpful + friendly staff!

Update: been storing here for the past 6 months - so far so good, no issues that weren't immediately addressed. Thanks Jesse!

Thumbs up! Clean and convenient. I think the whole place is on one story so all the spaces are easily accessible. And Jesse, the manager, is really helpful, friendly and cool.

Jesse is one of the kindest gentleman I have worked with. Storage was great!

Great service very convenient

Jesse was great!

Jesse is an outstanding manager! The facility is clean and well lit and always feels very safe and secure when I’m there. If you need storage in North Portland, I highly recommend you go see Jesse at Public Storage!

Jesse was very informative polite respectful and helpful great customer service

Thank you Jesse for the great friendly service!

Fast, friendly service good prices

Quick access, good experience and excellent customer service.

Jesse was so polite and helped us find exactly what we needed for a great deal.

Jesse is so kind and helpful!

Amazing service

Good experience all around, no issues at all.

Jesse in the office was both professional and down to earth. Super easy to set up an outdoor storage spot and really reasonably priced too.

Jesse was very friendly! Reasonably priced! Thanks for the help Jesse!

Jesse is amazing! Would come back again and again.

Good customer service

Jesse was informative and helpful. Reminded me of my vacate date.

Jesse was amazing! The location itself was lackluster. Can’t enter after 5 or 6. No lights in unit, literally can’t see anything inside the unit. Can’t return bolt lock for partial refund.

Great place to sore stuff.

Clean, safe, good customer service.

Super great experience. This was our first time and everything was made east thanks to Jesse!! So hilarious and gave us an extremely informative run down of how everything works. Honestly turned our whole day around for the better.

Great service jesse!!

Storage unit was nice and my belongings were safe

Jesse was absolutely amazing. Great property manager - kind, friendly, and prompt. The unit didn’t have an escalator and was on the second floor but the unit was clean and the place was quiet

Jesse was very helpful

Jessy was very informative and great to work with

Jesse was great very friendly and helpful

No return phone calls, no manager on site. When I went to check out the unit I reserved online, it was not as described. No refund for "admin fee". Lots of extra little charges like mandatory "insurance" and a lock you don't need. Stay away.

Jeremy made a stressful chore like getting a storage unit super easy and friendly. Thanks!

Wouldn't let me rent a unit even though my ID was an identification card but it wasn't a real ID with the star the only reason why they wouldn't rent out to me was the star that's the only thing that makes it a real ID meaning for the airport or trying to cross the border it can be still used as a identification card for state and business use and it says it on the back

Jeremy was very helpful in finding us the right unit!

Good service and true to their word

Very friendly service, easy to communicate with. It was nice that we moved our stuff out before they started pressure washing the outside as they said our stuff might get wet. They gave us about a month of notice tho so as long as you’re in the area it was great! Overall woukd store stuff here again

This place is good, people at the desk are professional. Had a good experience using them.

Great experience getting rental set up, and professional, friendly staff.

I live in a studio so having this extra space really helped. I definitely recommend them for your storage needs.

Had to have a friend move my stuff while I was out of state. It just took a phonecall to get everything sorted out. Great customer service.

Rented a 10x12 unit. Measured it, in front of the manager, it’s 6x14. Manager says “this is our 10x12 unit”. Paying for 120 SF, getting 84 sf. That’s a 30% difference. They refuse to even acknowledge the difference, much less give the size listed or lower the cost.

Jesse saved the day! I had a mix up with my movers and had to change reservations, and Jesse was able to get everything figured out in just a few minutes. Very, very thankful.

Jesse was considerate and helpful. Unit was perfect and the gates and facilities were in good condition.

Excellent service all around! Easy in, easy out, and secure in between! Thanks!

Run down, not a very secure location, $96 definitely is not worth the space or the location of the fact that it is in an unsafe area. Paid our monthly rate and ended up going to a small family run storage facility 5 minutes away from us and so glad we did. The new place we are at is safe, very very accessible, way better value and the nicest family that runs it! So glad Public storage was so horrible that it made us look elsewhere cause we never would have found the wonderful storage facility we are at. Keep the $96 even though we only stayed 4 days into the month, your company worth 55.8 billion obviously needs the money more than us!!!!! I suggest if you are looking for a storage unit, look into the smaller, family run companies, they are usually looked past but are cleaner, safer and what we learned, cheaper. And with nicer people. For gods sake, the guy at the office for the Public storage we were at was miserable there from the conversation he had with my fiancée. Very telling as to how the company is.

Excellent customer service. Great service I’ll definitely use again. Thanks PS

Jesse was extremely helpful and made this abetter experience than I thought it'd be!!

The space was convenient and clean. The staff was extremely helpful.

Jesse was super helpful thank u!

Jesse was very helpful and very professional.

Incredibly helpful! Clean and easy to access. Jesse at the desk was incredibly friendly and accommodating for all of my needs. Thank you!

jesse was great!

Jesse was very friendly while still remaining professional.

Great service, great rates. Jesse is a national treasure.

Rented unit online. Arrived to find my unit on second floor. Old freight elevator broken and was told it was not going to be fixed. OK, replaced it with ground floor unit (D25). This unit had a broken light fixture and is very dark requiring a head lamp to see. "Nope, we're not going to fix it." Then they replaced the doors. New door hits the beam not allowing it to open wide enough to get furniture out. Onsite manager (Jesse) told me they will not do anything about it insisting there is enough room and reiterated they would not fix the broken light fixture. This is customer service? Simply refusing to repair a $5 light fixture (it's not the bulb) is, to me, the ultimate f@#$ you. I was told by Jesse (in so many words): "We've got your stuff AND your debit card so...." Last time this company gets any of my future business. Advice - use a credit card so you can dispute charges as this company, as represented by Jesse, doesn't give a s@#t about you, your stuff or any problems you with the facility. Oh, and they increased the rent $40/month to pay for the new doors but the won't fix a stupid light fixture.