I appreciate the service miss Lisa give it’s very good service
Lisa was an amazing manager. She had excellent communication and smooth process. I will absolutely recommend.
Was helped by Lisa, great service!!
Great services very nice people especially Lisa
Theo and Lisa are great managers at the locations. They are very friendly and knowledgeable.
Lisa and Theo did a great job!
Theo help us by showing the unit and we like it it’s big enough for our things and let me know the price of it and so far it’s good for now thanks for helping us
Theo was a great help today was customer friendly and helped me with all my questions public storage is blessed to have him as an asset. ❤️
Theo was very professional and articulate. Great customer service.
I had a wonderful walk pill experience and great customer quality service from the employee of the storage facility that goes by the name of Miss Lisa. She is a wonderful outstanding sales person.
Ashley helped with how to make my payments using the app! Thank you
Lisa was very helpful and friendly!
I love her great customer service she is the best
Lisa was very friendly, very informative and helpful.
Lisa was extremely helpful
My service provider Lisa was simply the best . I got the space I want and she got me in and out
Shai was the best at helping me book my unit! Thanks Shai!
Shai, Theo , and Lisa do an outstanding job of keeping the property afloat. They provide excellent customer service.
Theo was a very great help today he helped me find a unit quick that serves for all my needs 5* service
Lisa es a good person , have Nice service to me
Lisa has great customer service skills! She helped us settled into our new storage unit with ease. Highly recommend!
A Big shout out too Theo. He understood my problem and acted on it quickly. I appreciate his due diligence. Public Storage is fortunate to have a manager of Theo's skill set. Thank you Theo & Thank you
Public Storage. William Hart
Lisa was very helpful on getting my unit
Lisa es la mejor, excelente servicio muy amable con todo!
Lisa Johnson Great person, funny , energetic, hard working lady
Theo was great today was my first time experiencing public storage def was giving 5 star service
Theo and Lisa were awesome
Ashley and Theo were a great help today with assisting me with setting up my online payment the people here are always a great help wonderful service
Lisa and Theo were so helpful
Lisa was very helpful when I asked!! Recommended 100%
Lisa’s service was great I really appreciate her help.
Lisa is a wonderful worker and gives great customer service every time I come to go to my storage space
Lisa is a greatl worker and great service
Lisa and Shia are so great. They manage the property wonderfully
Lisa was an amazing and helpful worker!! she made my experience a great and valuable time. the facility was very clean as well, which was very appreciated to see.
Shai and Lisa are very lovely and pleasant. If you need any help, they are the ones to go to. They’re so positive and bright they made my day.
Shai is great. She is a great face for the company and takes care of the property
Thank you Shai and Lisa! I appreciate all that you guys do and thank you for being so patient and kind!
The staff at 400 nepoerhan Ave is very nice very helpful and I enjoy talking with them
The staff is so helpful very respectful
been living here for a few years now - since im leaving I have to put my 5 stars, thank you im on my feet <3
Theo was a great help to me
Theo made it easy
Quick in & out
Thank you
Great customer service
Lisa was wonderful! Great help, answered all my questions!
Shai is so pacient nd helpful. Love her personality. She brings so much life to the company
I had a wonderful storage experience today with Berto and Ashley. 5 stars!!!!!
Lise Johnson set me up she unit fast and was super helpful.
The staff Jose and Lisa were quite polite and knowledgeable.
Me enter like the service miss Johnson give me she answer all questions I had also directed me in the right direction to me learning the erea
Lisa provided me and my wife the best service
Lisa was great and very helpful. Thank you for making it a seamless process.
Thank you Ulda! Great customer service today
Ulda thank you for all your help today, very helpful.
I was at the location earlier today helping my mother and the young lady named Ulda was at the front desk was very knowledge, helpful and very patient.
I just rented a unit here. Antoinette is the best. Great customer service. Made it super easy and smooth. Definitely a go if you need a unit rental.
Antoinette was very very helpful
Antionette is so sweet and helpful. I am in a nursing home and money is scarce. She helped me immensely to get my rates lowered, and I am so grateful!
God bless you Antionette!
I scheduled my appointment to look at a unit at the Yonkers location and although I missed my appointment Antoinette rescheduled with me. Once I got there Antoinette asked me questions to help me select the correct unit. She also showed me the size . She took me to a clean unit explained the insurance, gave me the hours that I can enter the property and she was beyond professional. Thank you Antoinette for making me feel that I'm storage me items in a safe place. They need more employees like you.
Antoinette and Ulda were awesome!
Thank you!!!
Antoinette was the most helpful employee their
Antoinette, the property manager I dealt with, was absolutely excellent, very clear in giving details about storage. Also, she was extremely patient and courteous.
Antoinette was very helpful today, and knowledgeable I appreciate it
The whole Process was good, The Front Desk Lady was nice and Professional
Amazing customer service! Rented a unit and the entire experience took no time at all and was pleasant. Highly recommend this place.
Thank you Berto y Antoinette ! El mejor customer service
I was very satisfied with the service I received from Antoinette because she was very helpful and informative in helping me with setting up my online account for my storage unit.
Thank you Heriberto for all your help! Staff is awesome. Thank you for helping me with my storage needs
Antoinette,
Was professional very helpful and she took the time to explain all details. I was really grateful for her customer service😊
Good afternoon Mr berto was very informative and answered all of my questions on this challenging day it was a breath of fresh air I appreciate the time he took with everything
Betro he is a very good person, very helpful and is always professional about his work and no matter how tough it gets on the job. He always keeps professional attitude and I really appreciate his help a lot.
My wife and I came in, and Ulda helped us secure a room right away
Greta customer service from Ulda ! We were in and out
I had a wonderful experience renting my storage unit with heriberto. He is a great guy! I would recommend renting at this location do to his customer service.
Berto was excellent!!! He took his time to show me the best size unit for my needs. I would also like to mentioned that Antoinette was very kind and helpful.
Heriberto is a very helpful person
Received amazing assistance from Antoinette today. Antionette was professional, courteous and helpful. I was able to complete all transactions with ease. Thank you so much.
Antoinette and Berto were very very professional and helpful. It was a smooth a process and I appreciate them . I will always recommend this place as long as they are here. 🤗🌞🌹
This is what I'm in need of at this time, happy about the site, great location!
Savein Top 3 in customer service and he not the 3 or the 2. Gratis servicio thanks for help
Antoinette and betro thank you for all your help today well appericate!
Heriberto was so professional and knowledgeable of what Public's has to offer their consumers. He was polite and was able to answer all my questions about my storage space to help me figure out what works best for my move. I would recommend this storage space to anyone.
Berto and Ashley were very helpful great service
Thank you for the best service from Antoinette and Heriberto, next time you guys stop by ask for either or maybe both. They are patient and very helpful and I appreciate it thank you for all your hard work
Ashley, berto and Antoiette were extremely helpful
Quick, friendly service and helped me set up payments on the app. Shoutout to the staff who helped me out today. Made today an easy one
Antoinette very professional very helpful above and beyond service would definitely recommend 🗣️🗣️
Ashley, Ant and Berto were helpful
Amazing service very clean spaces and respectful staff… Berto did an excellent job helping us!! 10/10
I was at 400 Nepperhan today. Jay is an amazing as a person and kind human being for Public Storage. She continuously went out of her way to answer any and all questions, and highly recommend her as a go to person in your company. She makes Public Storage
friendly and is a gem, one of a kind!
Loved the customer service at this establishment! extra help from an employee named Antionette very helpful and kind!
Ulda is is such a sweet heart to deal with
Great Service From Antoinette Thank You
Thank you for the wonderful experience Antoinette. Anytime you travel to this location please make sure you ask for Antoinette, she is very hardworking and good at what she does. She will take the extra step to make sure all questions was answered properly and well understood. She answered all my questions and was helpful during my time there.
Today I went in again and Antoinette was so helping explain pricing and giving be direction thank you for the incredible help and definitely recommend this location to everyone I know!!!
Antoinette was very helpful and was me nothing but polite and kind helped me with everything I needed
Antoinette was very helpful to me .,she went up and above and beyond her duties to accommodate me. I am very appreciative. She is a asset to this company. She deserves a raise.
No complaints the team here is good
Good worker they did a amazing job helping me with my moving experience I was very impressed with the way Antoinette and Julissa handled them self thank you for helping me move
Antoinette has a very good customer service and is excellent with walking through directions and helping get to where I need and also helped me with my code very excellent
Antoinette was very helpful with getting a space online and helping me with looking at the spaces when I came in very respectful excellent customer service y’all better keep her!!!!!
Ulda, Julissa and Ashley were extremely helpful in finding me the right size unit at the best price
Great customer service at the 400 Nepperhan Avenue location . All the staff I’ve had contact with have been informative , courteous and attentive. They’ve clearly explained each step from opening my account , to billing payment as well as equipment at my disposable!!! Thank you. It’s refreshing to encounter staff that enjoys doing their job
Berto was nice, knowledgeable and extremely helpful!
Ashley,Berto and Antoinette were extremely helpful
Excelente servicio del personal !!!
Customer Service at its Best! Thank you sooo much Antoinette for assisting me your due diligence can't go unnoticed Your call this morning was Nothing but God I truly appreciate you and the service at public storage.....
Alysha was amazing and gave the best service .
Great service was definitely provided to me when I entered this facility, I was greeted by Heriberto and he answered all my questions and made me feel comfortable
Everything is great until u are forced to make an insurance claim. They pay you nothing for your items
Very speedy and informative service. Antoinette was very friendly and helpful with all my questions. Would definitely come back!
*edit* One year later and Antoinette saves me again by helping me solve issues regarding not being able to pay my overdue balance due to issues with the app/website. Antoinette is a stellar employee and I hope she sticks around to help me more in the future haha
The instructions were clear and the facilities were clean. Mr Heriberto, who assisted us from the office, was most courteous and professional. All in all a really good experience.
Nick was an amazing help with all my needs and moving.
Antoinette was amazing and patient upon answering all my questions and needs. Very knowledgeable a pleasure for me to interact with her versus other storage post location I visited earlier.
Moved in the other day with my wife and ulda was great. She got us a good space for my equipment. Highly recommended
i just want to thank Ulda for the smooth transition from another storage! my husband and I appreciate it! such patience and great customer service
Thank you to Ulda, I left the facility feeling confident and satisfied with my decision to choose this location. I highly commend her for her outstanding service and commendable professionalism.
Polite staff ! Very clean facility Thank You Ulda && Rumell!!!
At first, I was skeptical, with using all of the other local storage facilities, however the employee named Ulda Was absolutely exceptionally helpful and she made my experience seamless. I will definitely be recommending this company to family members and friends alike because of wonderful people like Ulda. Thank you so much again she definitely deserves A promotion!!!
I received great customer service today!
I went to rent a Unit today Antoinette was great! She is friendly knowledgeable and answer all my questions . Thank you Antoinette .
Abita expensive but it's more cheaper then extra space storage.
Marck was very patient and helped us locate our room, quick check in and very informative.
Isaiah and Ulda are wonderful! They’re so courteous and helpful. Thank you both for your assistance!
Ulda had excellent service and helped me. Great customer service
My husband and I came in, in a hurry looking for storage unit and Ulda helped us so quickly and with a smile on her face! Made it so easy for us !
I had the pleasure of getting assistance by Ulda at the Nepperhan property. I had a lot of questions and she really helped me and was very patient in showing me different units even though it was busy.
Ulda helped me today she was quick and efficient and gave me great customer service
Isaiah was courteous, professional and personable… thank you!
I will definitely recommend this location to others! Isaiah and ramell was great I received a lot of help. Thank you
I want to thank Angel for his kindness as i was sitting out waiting outside for about 40 minutes. In the hot sun Angel sacrificed one of his only bottle of water. Thank you Angel, you are an Angel.
Angel was a huge help in getting my storage unit. There was no hassle and was able to get the right size at the right price. Highly recommended.
Antoinette was very patient and efficient
Had a wonderful experience today thanks to Antoinette
Thank you Ulda great customer service !
Ulda and Denay did a great job today
Ulda was polite; explained all my options for storage units and boxes; efficient and professional. Thank you
Wonder experience today from Antoinette, very knowledgeable anytime you visit ask for her
Antoinette gets 5stars cause she's really great at helping people .please do ask for her when ever u need help.
I was assisted by Antoinette at 400 Nepperhan Ave in Yonkers. She was extremely helpful in finding me the best price available and the unit I wanted (showed me three units). Very patient and knowledgeable... thank you, thank you, thank you!
George gave great service
Amazing, patient and well knowledge from Antoinette today, thank you .
Antoinette was a wonderful help today, thank you so much.
ANTOINETTE WAS AN AMAZING MANAGER. SHE WENT FAR AND BEYOND HER WAY TO HELP AND EXPLAIN EVERYTHING TO ME. I WILL HIRED HER IF I HAVE MY OWN COMPANY. AMAZING JOB.
Antoinette was amazingly helpful and got me a great deal in my unit!
Antoinette and ulda was very helpful today helping me set up an account and changing my autopay on my account.
Great customer service from Ulda and Antoinette ! They stayed late help me get my storage unit! Thank you
Antionette is always courteous and helpful. She has been at this location for sometime and is an asset to your organization. Give her a raise and some stock.
Great job neppeehan crew!
People was really pro. Had me in a storage with in 10 min. Always really helpful.
Antoinette was so amazing. She literally is the best, she helped me get the perfect unit and was super patient
Came into office in a rush and Angel got me in and out of the office in no time at all. Thanks again Angel
Worst place wanted to change me for other months when I canceled 1 day late just one I called everyone and nobody helped the escalating Department, corporate nobody helps I've even told them to only charge me half of the entire payment not even that they just in it for the money they don't care at all I would understand if I canceled 1 day late but I only canceled 2 or 3 or 4 day late because I couldn't access the unit after 9:00. I had to cancel the next day I had to go upstairs to get my 🔐 🔒 lock duh I'm going to go upstairs before going to go cancel now I gotta pay 180 for a whole other month for nothing and by the way it's not the facility itself is there rental agreement policy that don't have anyway of managers to be able to fix this problem inconsiderate storage company
Was contacted by George he told me if I change the review he will help me in this situation and wave the balance on the storage unit will update if he doesn't keep his promises
Update done he helped me
Top flight service from angel who gave me the break down on what I need to do to get a good deal and at a great place for my stuff. Thanks bro
Angel was well informed and a great help with my questions
Antionette was SOOOO helpful getting me back into my account and reinstating my auto pay and she also helped me with a late fee that I would have had to pay!!! SO NICE - especially since it was already closing time and she could have just said, "Not by problem!!!" Greatly appreciate the friendly, professional service and going the extra mile!!! :o)
Ms. Antoinette was Courtesy, polite, and Solved a matter for me.
Angel Guadalupe is the best! He understands the business and offered many comprehensive ways to help us solve our issues.
I went over to Public Storage knowing nothing at all about how everything worked, was anxious. I then spoke with Angel. He takes care of the customer by educating, providing the benefit and then discussing with the client your choices and variety of payment plan . Angel let's you know your stuff will be as safe as home. You will feel good as about your choice. Angel is also respectful and an excellent multi tasker by responding to many clients at what seems to this observer simultaneously!
I had a great experience with Ulda! She has great customer service and is very patient !
Excellent service! Mikayla was very polite and attentive, she showed true professionalism and was great working with. She answered all my questions and didn’t hesitate to help. I definitely will be coming back as a returning customer! I’m recommending this public storage to other people as an option.
Thanks Angel, Always making sure the place clean.
This place is great. I’ve been moving a lot recently and it’s really convenient. The girl in the front was really friendly and helpful I think her name was Mikayla, she was able to assist me with all my questions and issues.
Thank you so much Shantell was very supportive and the best
I had a great experience today with Ulda today. I only came into pay my bill and to possibly get a lower rate. She showed how i could down size my space with just reorganizing how I packed my space which was super helpful. I will be switching spaces next month to get that lower rate
Antoinette was great and super helpful.
Antoinette got me my cubicle in less that 15 minutes. In and out. Explained everything I needed to know , everything straight to the point which I appreciate. Thanks!
Excellent service by Antoinette
Antoinette
The above relief manager was extremely knowledgeable and very polite. I feel very pleased to have selected Public Storage for my storage needs.
Juanita D Manning
Great customer service! Smooth operation! Thanks!
Shemar Thomas was very knowledgeable, helpful, and pleasant when I was in need of advice... since it was my first time at shopping for storage. Many thanks.
Joe was very helpful and understanding to my needs, GOD BLESS him and May he continue to be kind to everyone he comes into contact with.
Shemar, and Trish were very helpful with getting supplies and collecting boxes.
Shemer was very helpful and had great customer service. I would highly recommend using this facility!