Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
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Public Storage Self-Storage Units at 607 W 47th St, New York, NY
Property Open
Mon-Sun 09:30 AM - 06:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
Property Open
Mon-Sun 09:30 AM - 06:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
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4'x4'Online only price$ 10/mo
Small 4'x4'- climate controlled
- locker
- upstairs access via elevator
$ 10 /mo $ 10Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 16/moSmall 5'x5'- climate controlled
- locker
- upstairs access via elevator
$ 16 /mo $ 16Best Price Label+ one-time $29 admin feeHurry! -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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4'x4'Online only price$ 35/mo
Small 4'x4'- climate controlled
- downstairs access via elevator
$ 35 /mo $ 35Best Price Label+ one-time $29 admin fee
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4'x4'Online only price$ 35/mo
Small 4'x4'- climate controlled
- upstairs access via elevator
$ 35 /mo $ 35Best Price Label+ one-time $29 admin fee
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5'x8'Online only price$ 127/mo
Small 5'x8'- climate controlled
- downstairs access via elevator
$ 127 /mo $ 127Best Price Label+ one-time $29 admin fee
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5'x9'Online only price$ 131/mo
Small 5'x9'- climate controlled
- upstairs access via elevator
$ 131 /mo $ 131Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 135/mo
Small 5'x10'- climate controlled
- downstairs access via elevator
$ 135 /mo $ 135Best Price Label+ one-time $29 admin fee
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8'x10'Online only price$ 286/mo
Medium 8'x10'- climate controlled
- upstairs access via elevator
$ 286 /mo $ 286Best Price Label+ one-time $29 admin fee
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16'x9'Online only price$ 411/mo
Large 16'x9'- climate controlled
- downstairs access via elevator
$ 411 /mo $ 411Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
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expect at many Public Storage locations.
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Storage Near Manhattan 10036
Self storage near Manhattan in the Hell’s Kitchen neighborhood is located between 11th and 12th avenues.
Small Storage Units Near You in Manhattan
A 5x5 storage unit can hold your recreational gear, as well as off-season clothing, shoes and athletic attire to free up some much needed space.
New York City apartments aren't known for extra space, which is where our 5x10 storage units come in. No matter what brought you to the city, 5x10 storage units are perfect for instruments, art supplies, extra clothing, and bikes, so you can keep your dreams alive without sacrificing your space.
Medium Storage Units Near You in Manhattan
For renters who need to make room for new roommates and find themselves with duplicate furniture, a 10x10 storage unit will hold pullout sofas, futons, dining tables and shelving units, along with boxes and excess kitchen equipment.
For large remodeling projects, a 10x15 storage unit will hold four rooms of furnishings. Your belongings will be close by should you need to retrieve anything during the renovation.
Large Storage Units Near You in Manhattan
For major hauls and business needs, we also have 10x20 storage units at this location.
Climate Controlled Storage Units Near You in Manhattan
Steamy summers and snowy winters may be part of life in the city, but with the indoor climate controlled storage units here, you can rest easy that bad weather won't get in the way of your storage goals.
If you are new to New York City and lucky enough to have landed in this neighborhood, you are surrounded by music, media, theater and dance culture. Hell's Kitchen, aka Clinton, is in Midtown on the West Side, close to Port Authority, Lincoln Tunnel, the Circle Line Cruises and MOMA.
For self storage that moves at the speed of Manhattan, use our our eRental program to book a contactless move that fits your schedule and stop stressing about storage today!
We also have storage units near 10036 at our 428 E 92nd St New York, NY 10128 and 262 Mott St New York, NY 10012 locations.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 250)
Asia, Arly, AB, and lord are amazing ! They always are so helpful
However, I'm not very happy with the change in hours from when I first moved into the storage unit. From September 27 2023 I was allowed access to the building from 6:00 am until 10:00 pm until last October 2024 the access to the building was changed to 9:30 am to 6:00 pm. I usually started my day early in the morning to do my artwork down the street from the storage. I normally arrived at 6:30 am to gather my tools to start carving down the block. Since the hours have been changed I've lost countless hours of work time to complete my projects. Very disappointed ☹️
Aly at Public Storage was outstanding! He went above and beyond to make the entire process smooth and stress-free. His professionalism, patience, and genuine willingness to help made a huge difference. Aly’s knowledge and attention to detail ensured we had the perfect storage solution for our needs. Highly recommend working with him for a seamless experience!
So before I even opened my storage I had the unfortunate displeasure of speaking with the manager of this location: ARLEY she was tolerable for the most part at the beginning but through my progressive questions she became less and less helpful to the point where I would only address ALI with questions bc she never tried to find solutions. She would just say no bc of policy which I can understand but it clearly shows why they have lost allot of their customers to places like manhattan mini storage bc they are unwilling to work with the customers they do have. Also when ALI, who was the only commendable worker I interacted with, tried to suggest moving my storage bc the unit they have me in can be considered to be a risk of an injury bc I have allot of heavy things in my storage. She proceeded to lock my unit and make a big deal of switching back bc someone else opened this storage for me and I’m not the account holder even tho I have been given access to the unit bc it was opened for me I have no problem with going back to the unit I was in, but my biggest issue is all of this could of been avoided if a manager knew how to offer options. Also this whole location is a full hazard from rotten food, empty alcohol cans, to dog poop in the stairway, the floor I’m on also smells like pee from time to time. A Deplorable manager for a deplorable location
Carmen and Arly are the best they are on in a kind there customer services and help is in point
Arly is the best worker here she is excellent!!!
I recently visited the Public Storage facility and had an exceptional experience. Arly was incredibly helpful, guiding me to find the ideal storage unit size for my needs. The facility itself is immaculate, and the amenities offered are impressive. I'm thoroughly impressed and highly recommend this location!
Jaimie was super helpful throughout the whole rental process . Showed me units that satisfied my needs and pricing was unbeatable!! Thanks Jaimie!!!
Great experience. Ali was very helpful
Ali was the best 😎
Ali assisted me and was extremely professional and very helpful. Great representative for the company.
When at 47th street, ask for Ali. He is awesome
I had a fantastic experience with Public Storage, and I owe it all to Ali’s outstanding customer service! From the moment I walked in, Ali was incredibly helpful, friendly, and professional. He made the entire process of renting a storage unit smooth and stress-free.
Ali took the time to explain everything clearly, answer all my questions, and ensure I found the perfect unit for my needs. It’s rare to come across someone so dedicated to making sure their customers have a positive experience.
If you’re considering using Public Storage, I highly recommend it—especially if Ali is there to assist you. Working with him was a breeze, and I left feeling confident and taken care of. Five stars all the way!
Ali is the best. He made me fill right at home and made the process super easy.
Carmen was great and efficient when providing us with or unit. Showed us multiple options and how to access it.
Arli , she was great!!
Ali is the best. Truly impressed by how helpful he was - it made a stressful situation so much better. It's the reason i stay! Really appreciate it!
Ali is great!
Ali was very professional, knowledgeable and kind. He made my experience smooth, I will recommend him to my friends
Excellent service . Thanks
I have been to other storage units in various places. I rate the facility with a nine. It is clean and the units have enough space. The staff are courteous and helpful. I only wish they had another bathroom for a large facility. Thank you.
The storage changed the hours of operation from(6am to 10pm) to (9am to 6pm) how is that posible? I work until 7 pm l will not be able to take my stuff out even. What happen with the contract that we sign? They do wherever they want a friend of mine has a unit also there and they opened his unit by mistake without any responsibility. Who is the district manager? Because the storage manager is awful. Legally is a lot things going on there. To all the tenant please be careful and move your stuff ASAP. Prices increase 25% after the third month without any notification. Unbelievable.
In all my life, I’ve never received better customer service than with Ali. Ali was incredibly kind, understanding, and treated us like a family. I have never felt more comfortable and welcomed while using any other service. Where many others would’ve reached their limit, Ali went above and beyond to ensure we had the right unit & pricing, constantly moving back and forth from the front desk to the unit to assist us with whatever problem we were facing while also helping other customers. From now on, I’ll only be using this public storage, and recommending all my friends do the same. Truly the patience of a saint- thank you so much for all your help, Ali! :)
I am so thankful for Ari. It was my first time renting a public storage space. I had a lot of stuff and was very overwhelmed. Ari took the time to explain to me that the staff will always be there to answer any questions and provide any help needed. I have recommended Public storage to many people. Thank you Ari and Public Storage.
Sincerely,
Lauren Soumoff
Ali was wonderful!
Customer service is fantastic. Ali, in particular, was incredibly helpful. He was very engaging, a pleasure to speak with, and able to handle your reservations swiftly. I am satisfied with my decision to use this storage facility.
Ali was super helpful!
Ali is amazing.
Ali was the perfect customer service experience. He went out his way to help us with storage as much as he could. You can tell he really loves helping people. 10/10! :)
I met Ali on my way out (Vacating.my unit). Wow! Customer service second to none.
Very efficient, I kept my things here for 6 months. All smooth. Oli at the front was great
Ali was great. Very helpful
Ali was great, he helped me out
Ali is great man with a lot of energy and platitudes
Great location, very clean and helpful staff. Ali was great and helped get my lockout request addressed super quickly. Would recommend working with him!
Great overall; the staff, especially Ali in the office, were welcoming and helpful
No pongan sus cosas en este sitio, acá es costoso y se pierden las cosas.
No hay seguridad de nada
Carmen gave me amazing customer service. I would highly recommend this public storage.
Ali was Amazing! He walked me through the process and showed me the unit!
Ali was great and so very helpful from the intro call to when I arrived on site to move in! Thank you so much for your help today it was much needed and appreciated. 😊😊
Ali and Sam are the best!! Thank you guys for your help ❤️
SAM and ARKY were so amazing. I recently had a whirlwind of a moving day, and I cannot express how grateful I am for the incredible service I received at Public Storage. After the chaos of moving, I was feeling overwhelmed and anxious about finding a safe place for my belongings. Thankfully, the staff at this facility turned my stress into relief!
From the moment I walked in, their professionalism shone through. The team was not only approachable but also genuinely helpful. They took the time to understand my needs and helped me find the perfect unit size that fit my belongings perfectly. Their knowledge and attention to detail made all the difference in ensuring I felt secure about my decision.
The facility itself is clean, well-maintained, and equipped with excellent security features, which gave me peace of mind knowing my items are safe. I left feeling relieved and grateful, knowing that my belongings are in good hands.
If you’re looking for a storage solution that combines professionalism with a personal touch, I highly recommend Public Storage. They truly made my moving experience so much easier and more manageable. Thank you for your outstanding service!
Ali is great, everything went smooth. I would definitely recommend this storage.
Ali was very nice and helped with finding a storage quick and efficiently!
Ali is amazing. So helpful and kind. Had a great experience with Public Storage on 47th.
Ali is a great service person . And a real spirit too . 10 stars
Ali was amazing for the check in experience
Ali is the besr
Arly is super kind and friendly as well. So is her manager Ali. They are both welcoming and kind
Arly was very helpful i dont speak english well i am russisn and she was very friendy when i was trying to rent and commuicate with her and with Ali.
Ali is amazing. He assisted and was patient, knowledgeable, and positive. I would recommend that you come to this branch at 47th.
What great help changed my unit because vertigo not as cheap
Josy was great. Highly recommend her.
Alli and Josy were amazing!!! I am a neurotic NYer and they calmed me down. Thank you.
Mr. Ali is very great! Since it is the new semester, I need to move all my things out. They are tooooo heavy, Ali is so helpful that he help me move all of my things! Very good experience in this storage! Thanks!
I have had a wonderful experience with Ali I have been in Public Storage for 9 yrs
Sometimes is stressful to move but coming to this location and getting a good customer service specially from Josy it make it more easy. Great experience!
Ali, along with many of the staff were incredibly helpful and kind throughout the process. Especially, considering I was a first time user of the facilities. Would highly recommend!
Great people helped me a lot would recommend
What an amazing experience; Josy and Ali treated us like we were family. Clear and concise explanations and guidance. We immediately felt at home and that this was a safe and secure facility where we the people matter and not some cold distance online AI pretending to be human. I so highly recommend it!
JOSY PROVIDED ME WITH THE BEST SERVICE TO GET STORAGE. THANK YOU,I WILL RECOMEND THIS LOCATION.
Overall a great experience!!!! Moved my stuff in while looking for apartments. Staff is extremely helpful, especially Ali! The space is clean and extremely accessible. If I ever need to storage again I will definitely be back!
Excellent experience. Ali took great care of me, fully recommended!
Ali is the best
Ali and Carmen customer service is top tier. Clean place. I would recommend this storage to anyone looking to store.
Ali was absolutely amazing. Great help start to finish. No complaints at all!!!!
Great storage unit, Carmen and Ali were very helpful during move in and move out. Would definitely recommend.
Great storage place and living the new staff. Especially Ali with his assistance above and beyond.
This storage is a good place, friendly and helpful.
special thanks to josy and ali!! really amazing people!!
Great experience with Ali. Will be back
Carmen, the representative was very informative, answered all my questions and was really nice. Was my first time renting a unit there and all the staffs are welcoming.
Amazing Place!
Ali is so helpful! Incredible customer service :)
Great space, nice staff. Very professional.
AMAZING service, especially Josy who went above and beyond. I have rented from Public Storage multiple times and could not recommend more. Very clean with great hours, thank you!!
I moved into this Public Storage on W 47th St earlier this year because I was being held hostage by another storage company that had upped my rates beyond what is remotely reasonable. I'm so glad I made the switch because this facility has been great, the rates are more amenable, and the customer service has been terrific.
Josy , Arli helped me to get my perfect size storage Breat customer service
Josy, Sammy, Alí, and Arly have great customer service. I will recommend this location.
(I Would Never Recommend Public Storage to Anybody)
I Buy Auctions, and was given 48 hours to clear a unit out. This one was very small maybe containing 4 or 5 items in it. They Complained to the Auction Company and Had my Account Suspended, well that's not fair! on paper give me 48 hours but after buying the unit given me 24 hours, when i went in the lady was very redundant and keep repeating herself about something irrelevant to my question, was why was i reported saying i did not clean the unit out in time. In order for the Auction company to suspend you then the Public Storage would of had to complain that i violated the rules and did not clean the unit out in time.
FYI: I would never even store my stuff at a place that fabricates stuff about their customers & cant resolve a customer concern and when i made a complaint because my Auction Buying was Suspended even the District Manager did Not get Back to Me at All. If i did not have proof, my Auction Account would of still be suspended.
Carmen assisted me and was very friendly helped me out with my needs . Thanks Carmen
Everything was super easy. Josy was great!
Really nice and helpful service! Signed all the paperwork in person and Carmen was really efficient and friendly!
Carmen was so sweet and helped me out when I really needed a unit on short notice
Josy y Carmen, Great Service ! Thank You
Great service, smooth process, Carmen was great helped me to set up my account and gave a great tour of the facility!
Brad was so helpful! Would definitely recommend this public storage. He helped me change units when the one I reserved was too small. Really awesome experience.
Josy was very helpful - great service!
Arly and AB were so sweet and helpful during the move in process! My unit was much smaller than I had requested/was expecting and they were able to find me a new unit the same day and waived the transfer fee. The facility is very clean and well air conditioned and it’s easy to unload with the loading dock
Arly's customer service was incredible. She was patient, kind and thoughtful.
AB and Josy gave amazing customer service and I'll come back here for sure I recommend this highly to everyone please come and join the party.
Josy, Carmen and Samuel are the best people in the world, helped me to ease the stress in the moving, very patient, kind, supportive and the best
AB and Arly are thé Best giving thé Best service and always helping me.
Amazing staff and an even better location that’s immaculately clean!
Great person.. was detailed on instructions and helpful if I was lost.. thanks Josy!!!
Great service!
Lord and AB helped me out with my move in. Very helpful
They're still trying to charge me rent in June 2024, even though I gave notice that I was moving out by May 31st and followed the move out instructions (which includes taking the lock). I was told that I'm being charged because there's a lock on the unit I had moved out of that doesn't match any of Public Storage's keys.
I literally have the lock and key from moving out with me. However, I was told that the only way to clear my account is to come in with it. I'm not willing to make the 2-hour trip just because Public Storage is unwilling to break the lock that is supposedly on the unit I vacated.
Great service from Lord and AB!
Katie thank you!. She did a great job with helping us out. We will be back again.
Very helpful and nice staff! Space is clean. Definitely recommend!
As a customer we are very satisfied with the customer service and the employees Arly, Asia, and Ab are kind, humble and very clean always trying to help us out.
Great customer service
Carmen was so patient and supportive when we got here. Her suggestion to reserve the unit online saved us 30 dollars per month! The place is clean and climate controlled. Would recommend.
Great customer service! Staff is super nice and helpful!
Asia the manager was very helpful in finding me a smaller space after had removed items from a bigger unit and no longer needed a large space.
Yes, Public Storage W 47th St is well maintained and immaculately clean, BUT what makes the difference and will keep my business there is the manager Asia, and the service I received from her! I recently had some concerns regarding my relatively new account. Asia worked tirelessly to resolve my issues in a way that were fair and accommodating. Excellent follow through and a true customer advocate. Bravo Asia (and Public Storage for having an employee like her)!
Really good they helped me with everything I needed. Very clean facility!
Great price for Manhattan and very helpful staff :)
The staff is awesome, special these three Lord, Asia, and Arly
I've been using Public Storage at 47th street for a few months after transferring from another branch and truly feel actually cared for. The staff was friendly and helpful and the manager Asia really made me feel heard and related to while also keeping the air of professionalism.
The facility is clean, cool & seemed well-maintained, which gave me peace of mind, and comfortability about storing my stuff there. The access hours are really great and necessary for me and my business.
If you need a comfortable, friendly, reliable storage option, this place does the job. The manager truly goes above and beyond the stereotype of someone in a managerial position.
Everyone was helpful. Thank you
We had the best experience with AB and Asia, they were friendly, accommodating and really went out of their way to ensure a seamless experience with Public Storage. Their customer service was above 5 stars. Thank you for all that you do!
I had a great experience at 607 w 47th str thanks to Aby and Arly who were simply amazing, extremely helpful and profissional and very friendly at the same time. I would definitely recommend the public storage to my family and friends.
We need some help with our storage unit when we were one-site.
The person at the location was super helpful and went out of his way to help us! I’m very thankful!
In less than two years of renting from this location, the monthly rent for my 30 sq foot storage unit increased by 77%, to $193 per month.
I now pay more-- per sq foot-- for this tiny, damp, moldy, subterranean dungeon than I do for my Hell's Kitchen 1 BR apartment, I kid you not. And I live in the penthouse.
What kind of twisted company lures you in with an affordable rate, and one they have your possessions, raises the rates by SEVENTY SEVEN PERCENT over the course of less than two years?
What a putrid institution who I will never do business with again, and I urge the same from you.
I went there to rent a small warehouse. I met with Loyd and Mars. They provided me with all the explanations and details regarding how to rent. Loyd took me to the place I rented. He explained to me how to use the door lock and how to enter the building using the place’s phone application. Friendly customer service. The prices are very reasonable, the place is clean, and it has cameras and is excellently protected. I would definitely recommend it
I could not believe how great the staff is at the Public Storage on 47th Street. They moved me in in no time. They gave me a 5 star service. I would recommend this place to everyone looking for a storage in the city.
I visited this location and the staff was very polite and warm welcoming. I must say I did visit a few storages before making a decision, and I will choose this Public Storage. Thanks to the team for making my option quite easy.
Asia Was Professioinal and went over and above the call of duty :)
Asia was a great help ! She took her time to show me a space that works best for me. She seems very dedicated to her job and she is so kind.
Asia was super helpful and took the time to show me possible unit sizes when I was looking to upgrade to a larger unit.
I hâte this place because they charge me a storage I am not using and I closed out account in January but they fraudulently took out my account I did not authorized. Now I have contact my bank to report what they did.
I went to my unit today, I received excellent assistance from Gabriel. I’m very grateful for customer service and positive energy!
Gabriel was extremely sweet and helpful!!
Great location, clean and well maintained.
Great company very professional staff especially Elise and Asia Great customer service and reasonable storage costs would not hesitate to use again or recommend to anyone in the NY Manhattan area many thanks Public Storage.
Once again brothers DJ & Anderson at Public Storage on 262 Mott street helped me with respect and courtesy, and I am always looking forward to seeing them whenever I stop by to visit my storage unit. I have been a customer for many years and since they started working here, it has been a much better experience for me, as they are always very helpful with any questions or concerns I may have. So thanks again to DJ and Anderson at Public Storage for always doing your best to help me in any way they can. Happy🎄Holidays, Matthew Penque
Love those guys
Asia she is the best
Super friendly! Always helpful! Great price!
Elise and Asia were not what one usually encounters in our transactional world. Moving is stressful and when at my wits end they showed a high level of professionalism and knowledge along with what I did not expect:compassion. They exceeded all expectations and went the extra mile to educate and assure that Public Storage was the best choice for my money. I would also like to mention gratitude for their supervisor Gabriel for his patience and effort's to untie a knot that saved the day. Bravo to a most trustworthy team.
Asia gave me an amazing experience !
Gabe and Asia showed me excellent customer service.
Asia, Gabe, and Ben are amazing ! Highly recommend.
The staff working at this location is really helpful and clears all the doubts and gives all the information during moving in. I moved my stuff out last week and that process was also very easy and was done through app. If I want to keep my stuff in storage in future, I’ll definitely consider this place
The best storage unit in the city! Sam is particularly helpful. I had a problem and she went out of her way to help me resolve it. Highly recommended this location.
Gabe was so helpful, professional, patient and cool and helped us navigate a mistaken booking. Great job Gabe!
Asia and Sam were extremely helpfull and friendly. We are Happy to mové to this branch and Happy that they will look after us.. the facility and the stuff are recomended 100%..
Great staff clean storage building
GREAT!!! Sam and Asia were great got me a great deal and very nice and clean establishment 10 out of 10 service
100% recommend to anyone looking for a storage unit
Attentive service at the front desk quick and easy for all available storage options
It was very unproffesional and black girl which worked there didn't even told me her name. I don't understand her behaviours, she told us to leave the office because we laughed. Ridiculous. Nothing but worst about this place, zero is the best review.
Asia has renewed my faith in customer service. Whatever her salary is - double it. Last thing i felt like doing was going to storage but Asia made it actually enjoyable. Even the guy who escorted me to the unit was top notch.
Great team on 47th! Asia was wonderful with assisting me with a transfer from one rental to another during their construction. I was in LA and they handled it beautifully for me. Kachelle assisted me as well during this process and was equally as kind and helpful. Highly recommend this storage location :)
Asia, Kachelle, and Ben are amazing! Amazing customer service.
Bait and switch. Monthly price doubled in about a year
So happy with my experience. Very helpful team; I’m moving to a different city and had a load of things to store and Asia & Ben were a big help!
Samantha was great!
This place is great. We had a tough move and they were very helpful and understanding. Special thanks to Asia, Kachelle, and Ben for their help and patience!
I went to rent a space to move and kachelle helped me out and went out her way to make sure that I had received the help needed and she even help with translation and I appreciate it her co workers Asia and lavender are help and knowledgeable as well rent here they are great:)
Worked with Rohal and Asia and it was a smooth experience. Will highly recommend.
Josh is a Rock Star Made the Process Super Easy Very Helpful Thank You Josy
They stole all of my stuff!! Though they said this is because of some internal reason and they throw all of my stuff into the trash bin. There are some gold, jewllery , nick lace... almost 30000 dollars!!!! I don't believe they just throw it but not touch it or stole it unless they give me the record of the monitor. Public Storage!!!!
Very fast and helpful service!
Wonderful staff and location! Thank you: Benjamin, Tatzumi and Desi for a great service! We underestimated the space we needed and all of them were very helpful in sorting it out! So glad we moved here!
Service was great,Asia & Jonathan was very professional, Asia took the time to explain all possible details and really walked me through the entire process. very pleased.
Desi is a STAR! Despite my frantic and last-minute requests, she helped to quickly and effectively accommodate me. The whole process went incredibly smoothly, and I give all the credit to her! GO DESI!
Staff is very cooperative
Had a great experience getting a storage unit. Asia was super helpful and friendly, even when my reservation, that I did online, hadn’t actually gone through. She set me up and got me squared away and I was in and out in 24 minutes. Keep up the great work y’all!
Additionally, facilities and building are very well maintained and clean.
Went to inquire about storage space and Tiana at the front desk was extremely helpful and personable. Had a great experience!
The worst in the middle of Manhattan you open at 9:30am on a Monday morning raise fees by 30% with no warning typical greedy inconvenience company.🤨
I recently had the pleasure of working with Tianna, while looking for a unit to accommodate my storage needs. She was extremely knowledgeable, polite, patient, and kind. I’ve used many storage companies in NYC before and Public Storage on 47th Street is by far the best! Keep up the great work!
Thnx you for your help Tianna!!!!
I recently had the pleasure of working with Tianna, her customer service skills were exceptional, and she's very personable with assistance to her clients.
I would recommend that if you’re looking for a great space for storage this Public Storage is the place to go. Desi was so helpful in getting me and my friend so well put together and sorted out she even lent a helping hand by suggesting and moving things around for us. She most definitely went above and beyond with everything she did today. ⭐️⭐️⭐️⭐️⭐️
Desi was such an amazing help! So compassionate and understanding of my situation. Excellent customer service!!
I've switched between 3 different storage facilities in the past 2 years, this was by far the safest with the best costumer service, shout-out to Desi, what an amazing employee and overall person!
Disgusting service.
Arrived at 9:30a the opening hours. Desi arrived at 9:34 and snapped at me for being on time. Telling me just bc the hours say 9:30 doesn’t mean they expect ppl to arrive then. So I told her she should tell corporate to adjust the hours. She huffs and puffs at me telling me bc I’m on time she can’t take off her coat, use bathroom or eat her breakfast.
Insanely unprofessional.
Desi- here’s an idea: arrive early so you can handle your personal needs BEFORE your job starts.
Great customer service. Desi R., super helpful!
I recently had the pleasure of working with Desi, the property manager at Public Storage Facility located in West 47th and I have to say that her service exceeded my expectations. Desi was extremely friendly, knowledgeable, and patient with me as I navigated the process of finding the right storage unit for my needs. She took the time to explain all of my options and answered all of my questions in a way that was easy to understand.
Not only was Desi helpful during the initial process, but she also went above and beyond to make sure that I had a positive experience throughout my time at Public Storage. Whenever I had a question or concern, Desi was always available to help and did so in a timely manner. She even provided me with helpful tips on how to best organize my belongings. Her attention to detail and friendly demeanor truly made a difference in my experience.
Overall, I highly recommend Public Storage and specifically Desi for her exceptional customer service. If you're in need of a storage unit, be sure to visit this location and ask for her. You won't be disappointed! Thanks again, Desi. You’re the best!
Keep it up,
Joel
The district manager for this property went above and beyond. As she toured me on each of her properties to see what was best suited for my needs. I would highly recommend renting at any of these properties. Great staff as well.
Desi was incredible during my check-out process. Super helpful and closed out everything with ease & in a timely manner. Thank you!!
In general the staff, are amazing and the storage good.
Some suggestions
Store: The installation are new and clean, the heat in the third floor is extremely high, to hot inside. The store should have more hours of operations usually people work 8am to 5-6pm. The store open 9:30am and close at 6pm there is not time to come after work, mostly storages close at 8pm and have more staff available.
Staff: They are friendly and kind. Only one suggestion “don’t yell the clients, be a little more polite” for costumer service is important to be supportive and empathize with the clients. But those girls has pant! More than some men that I know.. congrats girls!!! Good job.
Asia was a tremendous help. When you come to this location ask for Asia. Excellent customer service skills.
If you're looking for storage I will recommend you coming to this location. Asia was amazing she assisted me and gave me the best experience. Desi and Tianna also were so kind and welcoming. Great customer service from all 3 ladies.
Very positive experience here. Employees are great with a very helpful attitude. The prices are great for a Manhattan location.
That said, hours are terrible. If you work a 9-5 job, you will only be able to access your unit on weekends. They close at 6 PM. Also closed most holidays. Three stars for the hours, otherwise 5.
Tianna was really helpful!! She helped our company get the right storage unit and it’s great. She was really nice and gave us great information. She never left out a detail. I appreciate her help a lot!!
Asia, Alexis, and Tianna were amazing! Asia, Branch Manager, was very professional and willing to invest additional time at closing to search for a more accommodating unit. The last minute upgrade was greatly appreciated! If ever in need of temporary storage for either personal, or business goods, look no further than Public Storage Mid-town. Great team!
Desi R. was a great help. Made a stressful situation into a smooth transition. Thank you.
Price raised $50 higher after 5 months
The staff In the front desk is of the best !
Best storage experience to date! Desi was awesome and made the process of signing up quick and seamless. The whole facility is spotlessly clean, tons of carts available and parking directly next to the elevators. On top of that we unexpectedly got our first month free. Highly recommend!
Desi and Asia have great customer service you help me with all my needs thanks
I Needed to make changes to unit due to pricing. left message over a weekend and first thing monday morning the manager Desi called me back asap. Desi was supper helpful. provided options and a solution to my issues. Desi is a model employee and if anyone has a issue at this location know that there is someone who cares about the customer. well done
I went to this Public Storage location to take a tour of the space there and to see what shipping and packaging supplies they had.
Tianna and Desi really helped me out a great deal! They were both welcoming and are both fantastic human beings.
They asked me the appropriate questions to help me figure out how much space I needed for the future.
Desi gave me a tour and showed me one of the unused units and really helped me visualize how much of my stuff I could reasonably fit into the unit. She also did a great job explaining the price with the accompanying size option that she presented to me. She was friendly, conversational, and professional.
11/10 for the team here at Public Storage!
God bless you all and thank you all for the help!
Place is clean and the service there is amazing. Tianna and Desi wasted no time helping us out with a problem we had with our unit.
I had a wonderful check in experience, everything was explained, signing process was smooth, thanks to the help from Alexis.
Easy access to the storage, moving dollies, storage condition, all are great, highly recommended to everyone.
Asia , Alexis and Tiana were a tremendous help! The team provided exceptional service and even accommodated my late check in due to NYC’s horrendous, uncontrollable traffic. If in need of additional storage space at a reasonable rate, Public Storage is your place!
Great service!
The system is not working. I am not able to pay my bill not on the website or app.
This is a great value for money service! I was very pleased with the whole checking in process. The staff are extremely helpful, especially Asia who was brilliant! Only wish I’d discovered this place sooner *****
I recently moved to NYC and I must say that Public Storage has made my transition to the Big Apple flawless. The only thing that tops the great unit prices is the customer service. Desi, Alexis & Asia made the sign up process quick and easy. They also make me feel at home every time I come by. I will go as far as to say they are the three nicest people I have met in all of NYC! If I could give more than 5 stars I would.
Alexis was a great help, clean storage space,great hours and beautiful staff I highly recommend
Their hours are more limited than other Brooklyn storage places. They only open at 9:30am, which is later than movers usually want to start, and of course not a time when working people can easily access. And one time in the year I rented, they shut off all access for days without warning.
Very good prices and service. I will use again.
My wife and I recently rent a storage here. Service was excellent 👍, friendly staff named Desi R. Everything went smooth and fast without any problems. ⭐️⭐️⭐️⭐️⭐️
Desi was very attentive and helpful!
Josh and Desi are reaaaally helpful and nice!!!
Ms. Tianna was amazing. Her customer relations and service was impeccable. Answered all the my from pricing to insurance.
Tianna was extremely helpful! Her customer service is outstanding. Even though I could not find a unit to accommodate my belongings, I am very appreciative of her help. 5 star!
Tianna and Taino were so kind to make sure I had everything I needed for my upcoming move! They were both so accommodating
and hospitable!
Desi & Tianna have the best customer service ever they are so professional & they do a great job at what they do. They were able to help me with my every need as far as the storage unit , they have a great personality as well , give them a raise $.
The staff at Public Storage 47th street is very helpful, courteous and competent. I’m very happy that I moved there from different storage company.
Deja from 607 west 47th street was excellent exceptional and made my day perfect she told me to relax she got me with excellent exceptional service and she surely did glad to be a customer
Really great staff- I wish the hours were a bit later but everything else makes it more than worth it
Jody is really helpful in helping me with all the storage process. I had a very good experience with public storage.
I would highly recommend this location. The staff is helpful and nice. The manager Tiano is amazing and extremely patient. He took the time to show me multiple units in my size range so I could find the one that best suited my needs. Great overall experience.
The service here was GREAT! Bryan was patient and attentive. Josy was superb and provided suggestions such that I left the store with a big smile and much satisfaction. Both staff were EXCELLENT
Andrew and Nya are amazing and super helpful!!!
Taino and Andrew just saved me! Amazing customer service, thank you!
Great customer service. Great facility
Probably one of the best customer experiences I've had. Taino was informative, fun to talk to and helped me get exactly what I needed. I'd recommend this location just for his service!
The facility is very efficient and the people are really kind and helpful. Josy especially was really nice and patient!
La’Asia & Destiny are always a pleasure to work with. During my visits, they’ve been very helpful & patient. They’ve made sure my unit was in working and move in condition. I know I’m in good hands. I have and will continue to recommend this location and Public Storage team. Thanks again!
I've been storing here for about 2months now, Nya Diaz has been a doll! in assisting me with all my needs. Even when she's running things on her own. She's always very pleasurable. 😊🤗
New facility, great spaces. I had a slight problem, my fault, and staff member Taino, I think that's how he spells his name, fixed me right up, made things even better.
Nya Diaz was very nice and helpful with all my worries. She answered all my questions and put my mind at ease with my move in. Place is very clean and welcoming. 😊😊
Friendly people work here, who are ready to help
Great place! Very clean and convenient. La’Asia was very helpful.
What a spot, so clean, brand new. And it is run so well. You can tell the manager Taino takes pride in his work and the buisness. He treated my brother and I so well and made the process so smooth. Moving and storing, especially the first load-in can be its on pain in the butt. Taino and his team made it smoother than Roberto Colongne behind the back flip to first for the third out as he walks to the dugout.
So glad we rented here, highly recomend this location if you value great friendly service and convience. Couldnt be happier, Id give 10 stars if I could!
Jimmy had great positive energy, help me out with all my storage questions and even stood on the phone with me to help me threw with the e rental process so I can make a reservation. Would recommend people Tehran they visit public storage to ask for jimmy
Very helpful , very polite . Ask for taino he was a very big help
Nice people, ty Jimmy & Taino :) good security & clean
Jimmy was patient and professional and an absolute pleasure to deal with! He helped me and my mom find the perfect unit and his charm made all the difference in me choosing Public Storage as the place for all my self storage needs. He just made the process extremely easy and I love it.
Taino made the experience very smooth - reaching out after I made an online appointment, giving me clarity and details, and showing me around to make sure my needs were all met. I would highly suggest storing with Public Storage and working with Taino.
Taino was the best and most helpful. He walked us to the unit and showered us the unit to see if it was the right fit for us. If you’re looking to store in New York, this is the most reliable company.