Wonderful, helpful employees. Clean facility, great service.
Shenese is always helpful, friendly, and efficient! There was an issue with my unit that required me to move, and she handled my request quickly without hesitation. She is also an absolute pleasure to chat with :)
Elham and Carlos were super nice while i was using the facility and I’ll missed them.
1000 stars for shenese! Amazing service all the time, give her a raise !! I hope they see the work the staff does daily
I come here very often and when I see shenese she's always here to help with a smile. I always feel like this staff gives great service and the building is literally always clean. No complaints!
been storing here for a while, shenese always help me out, thank you ! love it
Top tier service! Thank you shenese !
Shenese is amazing, she help me every time with a smile. Thank you !!!
Amazing service !!! Shenese was extremely helpful and very informative. She should get a raise !!!
Shenese was amazing, she's sweet all the time !!
Shenese is so thoughtful and helpful! Great service.
Whenever was amazing. Love the service
I've been renting here for years and it's been consistently great. Shenese has been a delight and very professional having a solution to any and every issue! I'm grateful!
Milagros was so helpful and polite I loved her personality and hard work to help me get a unit today!!
Very efficient and helpful! We loved Shenese, - so accommodating ❣️❣️
I reserved storage & it was retained & held for me. When I went to access & pay for my store, the representative was friendly & concise w/her instructions & made sure I understood.
Shenese saved me! Money, time and with a smile. Much appreciated- 10 stars
Shensese was hands down amazing. This facility is clean! I was surprised. Thank you to her for showing me and getting me in the right place I had no experience!
Milagros and Public Storage’s staff were beyond amazing. It was my first time renting an storage unit and their kindness and great service help me greatly every step on the way. Thank you so much Milagros, you rock!
Milagros was great she helped me very much she was pleasant and also efficient I hope she has a great Mother’s Day
Shenese was amazingggg. She helped me beyond my storage needs ! Wonderful management.
Shenese was amazing incredible helpful
Shenese was very professional, helpful, and considerate. Wonderful employee and the location is very clean and accessible.
Shanice is an absolute gem. She is polite, professional and helpful. From my experience at this establishment I can see she is absolutely beautiful inside and out, which is a delight to encounter. Thank you again Shanice!
It was an amazing experience, the property named shenese is top tier! Much appreciated 👏
This is my first time using public. Storage
and when I mean the customer service is phenomenal I mean it !!!
I recommend this location. To everyone
5 stars always ! Even after years, the manager been here for a while and I love the professionalism I receive.
The customer service at this location is amazing shenese is so welcoming. The location is always clean and well kept.
I rented a few times at this locations, and I was always greeted at the door with a smile from the women employed here. I have developed an amazing interpersonal relationship with the staff here. The manage, Shenese, has been nothing but courteous and professional through every interaction we had. I would and have certainly recommended all my family and friends to come rent with Public storage facility located here on 1062 Saint John’s place. Come all and enjoy friendly, no hassle, professional service here with a team that will take care of your storage needs.
false advertising for first month $1, more expensive than every other public storage in the area
The property manager Shanice is wonderful! I’m going to marry her!!!!
Shenese was amazingggggggg. Answered all my questions, made the process very comfortable. Was able to talk me through what kind of storage space I actually needed. I’d highly recommend this location!
I had a good storage experience, instructions were clear— and while the circumstances that brought me here were terrible, I greatly appreciated the kindness of staff especially the incomparably Shenese, who was kind, thoughtful, and solutions driven (she helped me troubleshoot something!). I hope others places have folks as kind and thoughtful as here in what is such a stressful experience. She’s amazing!
Clean, efficient, and easy to get to
For the year and a half ive been here Shenese "the property manager" was wonderful to me. She really kept me in touch with bills and everything else I needed to know. I appreciate all the communication. We need more people like her in every business. Thank you. 👍👍👍
We so appreciate Shenese. So helpful and welcoming. 👍🏾
It's kind of crazy you can't access your own storage unit after 6pm. It is impossible to work full time and rent a unit like this. I could pay less keep my boxes at a friend's apartment...or make more.
Amazingggg services! Everytime shenese greets me with a smile. I am a frequent visitor and the staff has always been courteous, the building stays clean and the app shenese helped me with makes life easier.
Milagros made my experience so pleasant and seamless!
Stopped in person and was met with kindness and expertise by Milagros, who showed us available spaces that would fit our needs. We then booked our locker online, and everything was very straightforward. She made this whole process so easy!
Had a unit there for about a month, only issue is they need to include the insurance in the advertised fees. Other than the price illusion they units a clean and staff is very friendly.
Shenese, is amazing. I was strugling with my units lock and she with no hesitation she came with me and of course fixed my problem.
The woman helping me (Shenece) was dope as heaven! She was extremely patient, kind, knowledgeable and helped me problem solve so that I could get a storage unit within price range and all in the final hour of business being open. Thank you Shenece for being an amazing person and for that translating into being top notch at your job/service. Infinite stars to you! Milagros was also a wonderful co-worker. Go team! Calming, easeful experience.
My experience with the Storage place on 1062 Saint John Pl. section Crown Heights it's phenomenal; everything at there is on point; the place is Immaculate and the two ladies from the front desk : Miss Milagros and Miss Chenese both are the real deal for that storage place. I can not say more words without thank you guys for your dynamic job you have been doing at there.
From the bottom of my heart, that's the reason I came back to this place because I do remember my first experience with them was summer 2019. I wish every place where I could go for service, other Customer Service would be the same. Once again, thank you very much.
Boy I tell you Milagros and shenese are the bomb! Those ladies get the job done. Always around when I need them and extremely generous. 10 starts frfr
Shenese was outstanding!! Extremely patient and funny lol talk about great service !
I’ve been @ public storage 1062 St. John’s BRooklyn for many years Milagros has always been very efficient and caring courteous and patient she is very nice very helpful and always sweet thank you so much Milagros !!
We moved our things out of the storage unit today and the entire process was easy and efficient. All of our items were in good shape when we opened the unit and moving them was a breeze with the provided dolly. The woman who helped us, Milagros, was especially attentive and answered all of our questions, kindly letting us know the dumping rules of the neighborhood, and helped us with a solution. She was awesome! Overall, had a 10/10 experience moving our items.
Shenese diligently helped me find the very best option to save money on my storage unit. I definitely recommend this location.
Shenese was amazing . Thank
You dear !!!!
Best customer service experience I’ve ever had in my entire life. Milagros was so patient and helpful in explaining everything to me
Shenese was wonderful. Pleasant experience.
Milagros was so helpful with finding us a unit that fit our needs that same day
Shenese is very hospitality. Beautiful soul
Milagros was very sweet helping me determine which storage was best and offering tips to store. Thank you for the excellent customer service.
Great experience!! Ordered wrong type of unit online but, Milagros was so great! She got me in the appropriate unit! She made it so each and stress free! Thank you Milagros!
Mila is the absolute best💘❤️🩹😭
This location is close to my place so it is very convenient. Two loading bays with two parking spots each. Carts readily available. Milagros was super nice and helpful! She helped me locate different units on different floors. Also helpful in making sure I was getting the best location and price available! Amazing service and recommend this spot vs others on busier streets
Milagros was very helpful!
My experience at this storage facility has been, honestly a comfortable one during my transition.
The staff I’m accustomed to dealing with (Millie and Shanese) has made me smile on days that I wanted to cuss public storages prices.
Basically the staff is cool and very helpful.
Phenomenal customer service.
Shenese was amazing!! Did a transfer and it was spot on. Thank you ladyyyyyy! Much appreciated.
Excellent customer service! Milagros was very friendly, patient and helpful in helping us find what we were looking for. Definitely knows her business.
Your website is inaccurate. It states if keys are lost the property manager will be able to let you into your unit. This location did not answer their phone or return my call. When I arrived, they said that is untrue and their website is wrong. Terrible customer service and false information provided. They also have increased the price by a lot over the last 2 years. I will be removing my belongings and cancelling immediately.
Alinnia was very helpful and helped me to get my unit for a valid price. Excellent service!
Made a reservation and showed up to find that they gave it away because someone else came in and paid for the unit. Highly unprofessional and underhanded. Find a place with more integrity.
Shenese was AMAZING !!!! SUPER perfessional and unbelievable service!!!
I met Shenese today and she offered me excellent service, again... like ALWAYS!! Such a sweet heart!
Walked in St. John's today to purchase some merchandise, and Ms.Millie was so helpful and pleasant, she suggested some good ideas, her Customer Service was Awsome!! Thank you PS.
Great clean facility. Milagros and Bradley are awesome. They graciously extend themselves to be of service. They're courteous, friendly, and definitely an asset to corporate.
Public Storage on St. Johns is super convenient and clean! The Staff are so welcoming and knowledgeable! Public Storage In St. Johns have upped their game in rewarding Us Customers with safe, reliable and cleanly spaces. Shenese is Amazing! She made my storage experience one of exceptionalism and clarity! Thanks guys!
Amazing services from Millie and shenese today!!! Saved me
Initially I gave a glowing review because I was asked. That place is the worst storage space ever, the employees and manager were unprofessional, lacked etiquette and manners. Worst service ever
Millie and Jada went above and beyond to make sure my unit was in order and fit my needs. They were exceptionally helpful and make storing things easier!
Update, cleaned out my unit today, Milagros was wonderfully helpful and made the process easy. Not too crowded even on a weekend. I would stay for future storage needs, but the rental price hike is a bit hard to take.
Shenese was the best thing that ever happened to this location and very helpful and extremely patient. God sent !!!
Ms Milagros is wonderful. She went out of her way to help me. She is so friendly, kind, and patience. That's so hard to come by. So welcoming and helpful every time I come in or call.
TY SHENESE. HELPED OUT A WHOLE LOT
Shenese is the best. She made my move in a breeze. Very satisfied. 😎👍
Shenese is extremely helpful and just a joy to deal with. Very informative and 5 stars across the board.
Shenese is a life saverrrrrr, been dealing with her for years and it's always a pleasure. Clean facility and shes just the best!
Shenese best that I’ve encountered so far
At this location
Great service every time from Shenese and Milly.
Shenese is amazing, the property is clean and great service every time!!
They routinely hike rates with little notice. I just received a letter from them that they were going to increase the monthly rate by over 25%. Which might have been OK if they hasn't done the same a few months ago...
Great job, amazing customer service!
I had an amazing experience when coming here this morning. Above and beyond and handle with such care. I’m a regular client here and haven’t had service like this. MILAGROS Is a star and took care of me from the minute she opened the store, guided me through everything down to getting a new lock, processed all the right information just amazing. Thank you again Milagros🌟
Millie who work at Public Storage 1062 St.john place brooklyn ny 11213 Millie conducts very great customer service. Millie help me in very professional manner and patiently helped with me with my reservation step by step. I gladly give her 5 stars. As me being a Manager in Govement system I will give her great possibility of employee of the month or yearly appraisal graded highly successful or a 8 hours time off award.
Milagros just moved me to a new unit with no hassle. She was so kind and helpful and obviously cares about her job! 5 stars for her customer service. This type of kindness is how we should all be kicking off 2022!!
Milagros was very helpful and very calm in getting storage unit set up. She was EXTREMELY informative about the fee’s and answered all the questions I had as well as broke everything down Throughly.
Milagros was very helpful with us today ! Worked everything out for us and was very informative