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Public Storage Self-Storage Units at 1250 Rockaway Ave, Brooklyn, NY
Property Open
Mon-Fri 09:00 AM - 07:00 PM
Sat-Sun 09:00 AM - 06:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Fri 09:00 AM - 07:00 PM
Sat-Sun 09:00 AM - 06:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 17/mo
Small 5'x5'- Climate Controlled
- Locker
- Upstairs/elevator
$ 17 /mo $ 24Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 18/mo
Small 5'x5'- Climate Controlled
- Inside unit
- Locker
$ 18 /mo $ 26Best Price Label+ one-time $29 admin fee
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7'x5'Online only price$ 26/mo
Small 7'x5'- Climate Controlled
- Locker
- Upstairs/elevator
$ 26 /mo $ 35Best Price Label+ one-time $29 admin fee
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3'x5'Online only price$ 52/mo
Small 3'x5'- Climate Controlled
- Upstairs/elevator
$ 52 /mo $ 69Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 56/mo
Small 5'x5'- Upstairs/elevator
$ 56 /mo $ 74Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 61/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 61 /mo $ 81Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 71/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 71 /mo $ 95Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 73/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 73 /mo $ 98Best Price Label+ one-time $29 admin fee
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7.5'x5'Online only price$ 77/mo
Small 7.5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 77 /mo $ 103Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 78/mo
Small 5'x10'- Upstairs/elevator
$ 78 /mo $ 104Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 104/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 104 /mo $ 152Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 114/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 114 /mo $ 152Best Price Label+ one-time $29 admin fee
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7'x10'Online only price$ 142/mo
Medium 7'x10'- Upstairs/elevator
$ 142 /mo $ 189Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 164/mo
Medium 10'x10'- Upstairs/elevator
$ 164 /mo $ 218Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 170/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 170 /mo $ 226Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 172/mo
Medium 10'x10'- Inside unit
- 1st Floor
$ 172 /mo $ 229Best Price Label+ one-time $29 admin fee
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7'x10'Online only price$ 183/mo
Medium 7'x10'- Climate Controlled
- Upstairs/elevator
$ 183 /mo $ 244Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 212/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 212 /mo $ 312Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 343/moLarge 10'x15'- Outside unit
- Drive-up access
$ 343 /mo $ 457Best Price Label+ one-time $29 admin fee1 unit left! -
10'x30'Online only price$ 554/mo
Large 10'x30'- Upstairs/elevator
$ 554 /mo $ 739Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Brooklyn
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Brooklyn Storage Units in Canarsie Near Rt. 27
This Public Storage in the Canarsie neighborhood of Brooklyn is located near Route 27, more commonly known as Linden Blvd, and the Belt Parkway along New York City's Jamaica Bay. It's also within two blocks of Canarsie-Rockaway Parkway Station of the BMT and the L train, so catching public transit here is a snap.
Offering more than 1,600 units in a variety of sizes, and featuring both indoor and outdoor, drive-up options, this self storage location in Brooklyn is perfect for everyone from students and young professionals to families. More than half of the storage units for rent are climate controlled, and there's even a friendly manager who lives on site.
This convenient location is in a neighborhood that's nice mix of homes, restaurants, and other commercial properties, bordered by the Flatlands, East Flatbrush, Brownsville, Bergen Beach, and East New York neighborhoods. There is free parking for customers.
College students in Brooklyn will love this Public Storage location thanks to its smaller and more affordable 5x5 foot, 5x10 foot, and 5x15 foot units, but especially because a few campuses of Touro College, are within easy reach. Brooklyn College, Medgar Evers College and Empire State College are also nearby.
Its great setting isn't the only reason it's easy to store and access extra stuff. A password with key-code access helps regulate access.
A Dutch fishing village in the 1800s, the neighborhood still offers fishing off the Canarsie Pier and plenty to do outdoors. Stroll along Canarsie State Park – Seaview Park to locals – for wonderful views of the New York coastline. There's even a couple of yacht clubs nearby. Join or just watch a game at Breukelen Ballfields.
Amenities:
- Convenient location by Rt. 27 and the Belt Parkway in Brooklyn
- Within walking distance to the L train
- Month-to-month lease
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 1216)
Devon and the team was great with help me today I would like to say thank you guys
This company is a rip off, you spend you money renting here, and they keep increasing the rent every other month, you end up paying about double what you was paying when you first signed up. District manager is terrible and it makes sense why the people that work there are rude.
To day devon and Rikl help me with my storage and they was have helpful and I was very grateful for the help
Riko exemplified reliability and honesty regarding my concerns about renting a new space. He delivered one of the best experiences I've had with public storage thus far, excluding my rent concerns. If you're visiting the property, ask for him and he'll provide assistance to the best of his abilities.
Devon and Brian was very great and friendly in helping me with my storage i would like to say thank you
Samantha and Hilary great help with mi space
I GAVE YOU MY CELL PHONE SO YOU COULD DOWNLOAD THE BUSINESS APP BECAUSE THEY PLAYED A GOOD CHEAT AND WHAT YOU DID WAS WRITE FOR ME WITHOUT MY AUTHORIZATION A GOOD REVIEW WHEN IT WAS NOT LIKE THAT. NOT EVERYONE IS FOOLED AND ERIC THE OWNER NEVER COLLED ME LIKE YOU TOLD ME, THAT HE WAS GOING TO CALL ME TODAY MONDAY, NOVEMBER 11,2024 ITO CALL, HILARY YOU ARE A GOOD CHEAT AND THAT IS NOT DONE WANTING TO SHOW THAT IF YOU WERE HELPING,PUT THE MONEY IN THE ACCOUNT SO THEY DON'T HAVE PROBLEMS.
I NEVER OCCUPIED THE SPACE
Thank you Hilary and Samantha for helping me and my wife
Adrian was a great help with my rental. I appreciate his service and would recommend this storage facility.
Brian got my raye lowered with new spa e
thank you Riko and Monae for helping me with transfer
I appreciate the service here at this storage. A man named Adrian helped me with his rental. I appreciate him and would recommend this storage space.
I walked into this location with a couple of questions in mind and was pleasantly greeted by an associate named Tariko. He was extremely friendly, answered my questions & was helpful as well as willing to show units so I can see the sizes. I very much appreciated his friendly customer service and bright attitude, it was very welcoming & refreshing, it made the process all the better. Thank You, Tariko!
thank u Brian for helping me in storafe
Tv got stolen out of my unit.
I visited the public storage facility in Canarsie, Brooklyn today and was warmly greeted by Manager Tariko, who provided exceptional customer service and thoroughly addressed my inquiries regarding the process of purchasing a storage unit. His assistance was invaluable as I prepare for an upcoming move in NYC and require storage space for my furniture. Thank you for the outstanding service.
Brian and the team are very helpful. It's my fav place to go!
Brian thank you for getting code
Great safe place to store. Customer service is above and beyond thank you Brian for all the help.
Brian thank you for all the help with my space best at location
Brian helped with ps app thank u
I Have a few issues one the gate an the code stuff is to much to do when your on a time frame ... one the gate for the location should stay open until closing then when the location closes the customer should have access with the codes after the staff is gone ... your codes access should let you know who if anything was to Violate the rules you would know bases off the access code
I was treated with respect and kindness
Brian Monae’s and Alexandera best Public Storage in the country
Devon is a superb employee. He is very polite, great attitude and very very helpful. He was the reason I chose Public storage after visiting for a tour. Just phenomenal customer service
Thank you Brian for making this do easy 5. Stars got and Public Storage
Brian is good customer service
Thank Brian and Devon above and beyond
Excellent service from a young man named Adrian. He was very patient, helpful, went above and beyond, and I am very grateful with the space he gave us. Once again I thank him with the move in
I came to Public Storage the other day and Monae really helped me with my move in, she was really patient with me. The staff there are amazing! Would definitely recommend.
Thank you Samantha , you were a tremendous help !
Great service !!! The workers are very nice. Manager Alexandra was very kind and helpful . Would highly recommend storing here.
Wish I could rate it 0. Called for a quote and got pressured into setting a move in date. The person on the phone made it seem like I just needed to lock in the quote price and told me availability was only at a location across Brooklyn. I picked a later date. As days go by I realize I’m not going to move my things there bc it’s so far and the person on the line tells me that though I didn’t need to come in to “move in” aka start the service, I needed to come in in order to cancel the service. Again, this place is completely out of my typical commute. Eventually a few weeks later, I speak to another rep who tells me I’m scheduled for auction. Mind you i never moved in (I never even came into the location). After I express to her i have nothing to auction bc i never came in to move in, she says she can cancel my space over the phone but I’ll still have the balance and it will go to collections LMAO. Honestly I’m aware of how some businesses thrive off bad business practices like this bc their services aren’t solid enough to ensure customer loyalty but wow, I didn’t expect such service from Public Storage.
Brian helped me with public storage app
A young guy Adrian helped me with my rental. He was extremely patient and was willing to listen to exactly what size space I needed. He was great and I appreciate him for helping me.
Thank you Samantha, spent an hour with me finding space
Brian was so helpful. He went over all the questions I had and was very polite. I will definitely recommend this location to my friends.
Brian helped me today great place to store
Devin was a great sales rep, he help with every to insure my storage stay was A OK
Devon thank you u was helping me a lot thank you
Devon, nice young man. was very helpful into helping us getting the space that we needed. Great costumer service.
To day I visited this location and the young man that help was very great and he did a jobs t Devon think you very much for your help
Devin and Samantha took their time to find the space I need they are so knowledgeable and professional I would recommend
Samantha and Devin was amazing, so patient and understanding thank you so much
Thank you Samantha the best
Adrian was a great help to me regarding with my transfer. He was very nice.
I would like to say Devon was very helpful and very grateful for that
To day I visit this location and I meet a young man name Devon and help with everything and make my moving so easy and the other con works was so help full too
Samantha help me thank you
The only reason I’m rating 5 stars is because Devon went above and beyond to get me into my storage unit. After inquiring days before vacating about the process I was told the day of that there is an extra day of processing in which I wasn’t going to be able to do because I was moving the same day I got my things out. initially I was told as long as I take pictures of the empty unit it would be fine. I got there believing I could get my items at any time and was told at 7:03 that they wouldn’t let me in. After pleading with the supervisor he would not budge. I explained that I just wanted to get my stuff out we would be quick because I’m moving to another state now and this man had no compassion whatsoever. If this was any other situation where I could come back the next day it wouldn’t be such a big deal. However, I explained myself and I was desperate at that point. I had a full out panic attack because I was literally driving down that same night and needed my things. Devon was compassionate and sympathetic offering his help in any way possible. He stayed behind to assist us and went above and beyond. Devon I don’t know where life will take you but it’s people like you that makes the world so much better. I wish you nothing but blessings and success that no one can ever take from you. You don’t know how your kindness changed me. I hope that you will continue to be a blessing to others and your reward will be even greater. I can’t thank you enough for just understanding and being a great human being.
Ms Samantha was very helpful and respectful. Courtesy professional. Great listener patience.
Brian best person there ask for him very helped me
Brian and Adrian helped me save money on my space I’m having. A difficult time and they were very helpful
Very satisfied with staff. Samantha was very helpful and very polite. I've seen a lot of reviews mentioning their space got sold and they're in shock, we are adults and as adults should be responsible of paying bills, if you don't pay of course a company is going to take action, it's like in every company. There is no excuse to not pay your bills.
If I could give 0️⃣ , I give 0️⃣ this public storage location. Everyone from property managers to district manager Horrible unprofessional, property manager Samantha don’t know how to speak to human she’s disgusting unprofessional horrible terrible, I rented a space there two months now
an incident happen with my family forcing me to leave the country, long story short , got back to make payment they’re telling me my space was sold without notifying me via email,phone call, or notice by mail to my physical address, on record I will not leave this. They did not notify me properly. with all my kids sensitive document I would never recommend public storage to anyone my daughter used to work there as property manager and she left because the company do horrible things to people and she was very right about that look what they do me so stupid. I still rent from them.SMH
Brian is the one to see very good worker knows his stuff
Great service, they are really friendly and outstanding. I 8+
Thank you Brian he was patient made it clear and ease
Brian helped me with app thank u
Anneliese and bread helped with move I thank you
I appreciated Devon’s resourcefulness and willingness to help. He assisted me in clearing out my unit and closing my account quickly and easily.
Brian did my rental today he was informed and patient thank you great storage
Devon went above & beyond to ensure we got into our unit that had an issue with a piece of furniture being caught into my unit door. He also assisted in transferring things from my initial storage to my new one. We needed the help ! My husband was the only man on board & Devon came through and assisted with heavy lifting. This man deserves major promotion ! Regional manager *wink wink*
Devon was very helpful he help me and my mom with moving to the storage unit and he help left some of of the items to the unit he is wonderful person and he had nice smile on is face I would like to say thank you Devon
BEAWARE that the price you pay in the first move in can and WILL CHANGE when every they fee like it
I placed my stuff in storage 4/15 which I had a deal for 20% off the the first 3 months
On 5/1 I went to pay the storage which I was told my deal wasn’t valid they claimed it was only for 1 month so I had to pay the normal rate without the deal price ok fine
6/1 I paid the regular price
Now today 7/1 I get a Email saying they are RASING the price by $50 starting August when I called to ask why I was told by staff they RAISE THE PRICE every 6 months….ok so the math ain’t mathing 6 months would be from April to October rite so staff gives me the number to corporate
CORPORATE tells me it doesn’t matter a time frame they can RASIE THE PRICE when ever they feel like it
The reason being storage is in high demand so even though I originally was supposed to pay 200$ a month they raised it $50 because the price for the unit went up (meaning someone moving their stuff would pay $280) so my storage was raised
VERY UNFAIR AND SHADY BUSINESS PRACTICE
If my rent is 200$ and someone moved in across the hall paying $250 why is MY RENT going up after 3 months BE AWARE PEOPLE THEY SCAMMING
And they have RATS I seen droppings in my unit I have NO FOOD in there at all only clothes toys and bed frames when I told staff I was given 2 poison packets that’s all they seemed very unfazed cuz they already know about the rats
BE MINDFUL WHERE YOU PUT YOUR BELONGINGS AND THE PRICE INCREASE WHEN EVER THEY “feel like it”
Samantha , Devon and Samaj was absolutely amazing 5 star
Brian and Monar helped with our storage
Brian and Monae helped with getting out unit
Devon was a great help when helping me to move in to my storage space
Brian helped me with app and space thank u
The staff at Rockaway Ave location in Brooklyn is amazing. They're truly honest, pleasant professionals working there. eg; The other day I had no idea where I letf my phone, my husband called it when a staff kindly answer and let him know that the phone was left in the restroom. To be honest here, how many people would have secure that phone and give it back? I gave them 5 stars because overall, I have no issues or complaints about this facility.
Alexandra did my rental and explain the move in process that k you
Luis and Jon were very helpful and made paying my bill easier and efficient. Very great young men!
Devon helped me the other day definitely a great dude! Great service!
Luis did my rental N shoed me tge storage abd got me all i needed
Thank you money helped me with psoriasis app and set up
Louis and Devon are amazing!!! Super helpful and friendly. Thanks guys!
devon so helpfull great services
Monae helped with my code thank u
Alexandra and Samantha ThankYou for the help with finding unit
Brian the best great storage clean
My move in was real easy and simple. Monae and Brain helped me with any questions I had. They were very professional. Would definitely recommend coming to this location.
Brian set up my app and emails thank you
Thank u u Jon
Thank u Brian for the help 5 star help
Great service.
Monae
Brian and Monae helped me with the public storage app thank you
Samantha and John are the best workers ever.
I came in for a couple questions and a tour of the place and Brian and John were very patient and professional with me. They let me know everything that they had to offer and I really appreciated it. Overall, it was a welcoming experience.
The staff here are friendly, attentive, and very helpful. My visit here was a breeze. Monae is a sweetheart and was very patient with me throughout the whole process. Brian also chimed in and helped with any other questions I had…and there was a lot lol 😂 . There is definitely a strong team dynamic here 👍🏾
Thank you Brian Tamara Monae and Samantha you all were helpful and kind
Brian was helpful helped me with my online rental process
Samantha was very helpful and friendly. She seems to know her job very well. I was greeted with a smile and outstanding customer service. I would highly recommend this location to anyone, considering how helpful and knowledgeable she was.
Staff is very friendly and try to help the most they can.
The team at Public storage at Rockaway was amazing always very a great experience. Thank you
I really don’t want to give no stars like they are very unprofessional and not clean at all I went today to get my belongings and I was chased out by mice running out my storage it’s infested with rodents and not to mention the droppings is everywhere they can keep
The whole storage it’s discussing
The process of obtaining a storage unit was quick and easy. I only had my things in this facility for 2 months and the amount of rodent droppings in my storage until was disgusting. I could not remain a customer.
Amazing help from DM Melissa I've been coming here a while but she was so helpful to help me with my rent issues. Thank you again
Brian help me late after closed thank you
It was my first time renting a storage unit, and I was feeling lost. Monae, a friendly staff member, completely changed the experience. She was incredibly helpful, explaining the process clearly and answering all my questions. Her exceptional customer service made me feel confident that my belongings would be in good hands.
Great help from front desk and team
Brian helped with reducing my rate thank you
Amazing help and professional from Melissa
Great help from Melissa and Brian
Tamara she very good job and she help me she have good marketing
Staff is very courteous and friendly as well as informative
Brian did my rental the best great people there
Thank u Brian for walking me through public app
BRIAN is the best so perfect for this job clean safe knowledgeable go to guy at public storage
Thank you so much for the assistance at the store. I would love to give BRIAN a huge thank you for his kind words and making everything so seamless.
I came in from out of state to gather my aunts belongings after her funeral and did not know what to do as far as getting a storage or the process of making sure I can leave her items somewhere until I had time to come back and bring them to my home.
BRIAN was so thoughtful in making sure I knew everything about setting up my rental and even gave me some information to assist with finding movers at a discounted price.
Thank you so much for everything and I truly hope you appreciate him for the incredible employee that he is.
There is an exceptional quality of professionalism and customer service. The staff exhibited friendliness, expertise, and ensured my comfort throughout the entire visit.
The staff is SUPER DOPE😎🤙🏾 Monae helped me get situated with my unit for my DJ equipment. I now have space in my living room for actual furniture 😂 keep the positive energy y’all have and BIG shoutouts to Monae 🙌🏾🙌🏾🙌🏾
Tamara was helpful with my move in today. She really knows her stuff, answered every question with confidence and made me feel so welcomed when i walked in. Excellent customer service.
Brian is awesome so helpful thank you Brian
Brian help me with mie in thank you for making it easy. If yo go there look for him
Thank m you Brian for setting up app
Brian was very helpful the man to go to
Nice location with large size storage been. Tight entrance.
Thank you Susan for making this all so easy and explaining it all
Támara was a great help with my move in today. Thank you
BRIAN,SUSAN,TAMARA AND JADA MADE THE MOVE IN FANTASTIC
Susan was such a HELPFUL person. She was very kind, patient, and knowledgeable. She walked me through the whole rental process, explained everything to the TEE, and answered any questions I had. She also took me to see some spaces for me to figure out which one would work best for my situation. HIGHLY RECOMMEND using Susan if you rent from here.
Shannon is a superstar thank u for making this easy
Thank Shannon and Brian for helping me with the public storage app and helping me get set up
Exellent Service from Shannon
A very good experience compared to other storage places I’ve used in the past. Very professional ladies that work there too.
Brian is good nice the go to person
Brian did my move in showed me the best way to store
The service was great she's very professional good personality very good customer service.
Bian literally helped me move my items into a locker thank yoh for helping
I normally pay my bill in the office Brian helped my with the app saving me time and money thank you again Brian
Brian did an excellent job with the service today. Had a great time renting a space. Facility was clean, staff very personable and professional. Five stars for sure!!!!!
Thank you Brian for assisting with my stirage needs
Brian and his team have this place clean cleanest I've seen since I've been here
Brian thank you for showing me the publi. Storage app making it. All ezy
Thank Brian for walking me through the public storage app
I just finished a rent space with Brian demonstrated the app to get in and using my key thank you for you patients
Thank u for showing me the public storage app briab
Brian showed me the public storage app saved me time with making payments in office
Brian thank god youre here so helpful save me money
Public Storage was recommended recently by a relative. Upon arriving I was greeted with a smile by Samaj. She was excellent in informing me of my unit size options based on my need,explaining fees and walking me through the facility to see the unit(s). Samaj is much appreciated for the experience I had signing up for a unit.
I am so amazed at the service I received from Rebecca at the public storage located on 1250 Rockaway Ave .
The other employees and the manager named Brian is awesome!!!!!
Helpful crew especially Brian Mader rental easy
Thank Hou for helping withapp Brian
Thank Brian for doing my payment and making me know about new public storage app
Thank Brian places is clean and service was good
Where the cute black girls at ? Nothing like seeing black queens walking
Thank you Susan for helping wit move I.
Samaj, Donovan, Michael, and Jada made my experience here a pleasurable one. Friendly staff, clean facility, and a space that fits my needs. Would highly recommend!!!!!
Samaj, Therese and Donovan, Brian were a great help. They helped me find the best space for me and were super friendly !!
Donovan was kind and went above and beyond explaining my payment and helping me with the best way to pAy
Brian thank you showed me the best space and was kind and helping
Brian and. Shannon helped me they were awesome
Samaj was very funny, nice, very helpful. She made my experience more easier!
The staff is so accommodating helpful and respectful that it made the transition of putting the stuff in storage very easy.
Jada is a rockstar she was very informative and polite. Patient and had the best customer service. Along with her co workers they truly work as a team. I’m happy I’ve chosen the destination.
Customer service was great. Ayesha explained everything perfectly. Everyone was wonderful at this Public Storage.
Jada was an absolute great help in getting my storage situation in order. She knew exactly everything I would need and was patient with every question. Best experience I could’ve had
Ok prices
Jada was very knowledgeable and assisted me with everything. She was very attentive and helpful and took her time while helping me. if I could give her more stars I would!!!
Thanks to Jada I had an excellent experience choosing my storage.
Shannon assisted me so well she is amazing such a great help,she went in the building to help me with my items and we bonded so amazing she deserves a raise and promotion supervisor sounds nice 👍🏾
The young lady that helps me she was very polite.
Nice service
Deborah was very knowledgable and helpful. Great experience
Donovan he was the best he need a big pay raise the best
They are great in there! Really good price and amazing staff!
Jada was very nice and she did an amazing job explaining everything I needed to know about my rental seeing that it was my first time. I would highly recommend to anyone in need of new storage space.
Staff was personable & knowledgeable. She was of great assistance, walked me through the whole process with App etc
Place is closed gate locked for the day I guess smh...why am I paying If you have cameras.
Donovan was great…… very helpful
Michael was very excellent today!! This is my first time using a storage unit and he was very clear about the info...I will highly recommend this location!! The other staff members are very pleasant and friendly!!
Awesome help from Donovan and Michael
Michael provided me with 5 star service during our stay. Would highlight recommend!!!!!
Donovan was excellent rep.
David did a very good job today helping me get set up with a storage space.
Jada has given me excellent service today. All questions were answered and clearly understood.
EXCILED TRAINER GOOD COMUNICATION/SUPPORT
Trainee
David did an excellent job today finding a space that fit my needs. Would highly recommend.
Debbie and Donovan were very helpful respectful and very polite and helped with my every need in getting my storage up and going
What an outstanding experience by Anniall & Donovan… I had to make a last minute reservation for a large storage unit and Anniall walked me through every step of the way… Even assisting me to complete the rental agreement through my phone.. for some reason I little to no reception and went outside to complete the documents… Anniall waited with me outside despite the cold temperature and showed me how to access the gate.. Such a gem and stellar customer service…The manager Donovan was also very attentive and helpful assisting us… truly grateful and highly recommend this location!
I'm very satisfied Mr Donovan it's a good guy , he's very professional
Service excellent Mr Donovan and is co worker are very good nice skill good comunication .im very satisfy!
Therese is such a great worker, I was so happy with her service, she was the reason I returned to Rockaway. Her customer service skills were EXCELLENT !!
I wish there was a 0 stars option. This is the worst storage facility I have ever stored with. The staff were unhelpful and rude. Me and my mom were stuck in an elevator for an hour waiting to be helped by staff only to find out the elevator phone didn't work an they were fully aware it needed to bed fixed. We also waited an hour to get my drivers license back from the front desk, when a worker clearly saw us and was ignoring us. The property manager is unresponsive so if you want to get answers don't expect any. They also falsely charged us for a unit we never used or look at. DO NOT STORE HERE. Your life will be a living hell.
Donovan did a very good job assisting us today with the rental process
Donovan was very helpful answered all my concerns
Staff was super efficient and gave me a thorough review of the rental process. I love the bluetooth gate entry. Very convenient. Space is clean too!
Destiny and Donovan were an amazing team. Destiny was knowledgeable and patient. She made sure to answer all questions, the few she didn’t know Donovan came and explained it clearly. They went above and beyond for us! Thank you!
OMG!!There are rude ladies that work there. Very unprofessional at this location. But thanks to the ALMIGHTY above I went to PRIME Storage down the block. Easy going and the workers at PRIME STORAGE was very kind and PLEASANT.
There is no light in my space so it's quite an inconvenience to me when the automated lights in the hallway doesn't work. I understand that it's a space that has many different individuals items but the rodent problem is atrocious. With all the money that is being paid I expected better coverage for my items. Now I have to consider the disposal of some items.
Mi experience with jada today was phenomenal.
Súper súper good
Donovan did a great job making our rental experience an amazing one. The facility was clean, staff friendly and we found a space that fit our needs. Would highly recommend.
Donovan is amazing !!! Could not have done this process much easier ! I went somewhere else and it was a hassle ! So easy and done in kess than 20 minutes !
Destinee was very sweet informative and just overall welcoming. It was my first time opening my own storage unit and it felt like I made a trust worthy and exceedingly helpful new friend in the process
Jada
I just want to thank you for choosing miss Jada as a customer representative . Miss Jada is very well knowledgeable , patient and very kind .
Miss Jada is the perfect person for that position.
Tatiyana Donovan, jada, destinee, we’re very nice! And made feel very welcome
Excellent location and helpful employees
Destiny was great, quick, and easy to communicate with.
Donvan was very helpful tome good man
Exceptional service: patient, courteous, clear explanations, from Donovan and Esther. Great job.
It would be better if you could access it at night. And app worked in all doors
The lady was sooo helpful....she was able to answer all my questions and she also asked if I had questions.....THANK YOU ...coffee time 😂
Donovan provided excellent customer service upon my visit to the property today. He answered all my questions and made me feel comfortable here as a customer. I will also be referring my friend here as well. Property was very clean. Definitely a five star experience. Would highly recommend.
Tatyana was very helpful and respectful. Gave me all the information I needed thank you again!!!
Ayesha is the best, very professional
Donovan was super ,keep it up.
Donovan helped make my move in process smooth and easy. Would highly recommend!!!
Destiny was great!
Excellent service. Destie was an excellent guide and showed me everything I needed to know :)
Donovan did an excellent job taking me through the rental process. Facility was clean, staff friendly, experience was quick.
Today was my first renting a storage and Tatyana was very helpful and respectful. She answered all my questions and understood my needs of a space. Thank you so much Tatyana!!
Donovan did an excellent job with the rental process today. Made me feel comfortable storing here at the site. Would highly recommend to customers looking for storage services.
Destinee help me out with my storage and she should me what I need to get ! She was so help nice and sweet I think she should her a bonus on her check she is amazing 💛💛
The employees are very rude n disrespectful!!!!!
Miss Jada was an excellent staff.. was Abel to make everything as easy as ABC.
The customer service at this location was wonderful. Ayesha, Donavan, and Esther provided wonderful and simple service. The process quick and informative.
Donovan helped make renting here a smooth experience. Would highly recommend!!!
I loved it, the staff are marvelous I will surely recommend Public Storage to all my friends
Donovan destinee
Donovan, Ayesha, and Esther all helped to make today a pleasurable experience renting a storage unit here.
Fast and efficient !!!
Justin was great walked me through the whole process he was very fast at getting me all set up
Tatyana was very helpful and respectful during my first time renting thank you so much!!
This was first experience with public storage. I must say the employees are extremely helpful, courteous and professional.. Special Thanks to Destiny,Esther and Justin.
I found Jada to be very nice and attentive to my needs.
DONOVAN....EXCELLENT CUSTOMER SERVICE...VERY INFORMATIVE, PATIENT AND KNOWLEDGEABLE ABOUT HIS JOB. DONOVAN WENT ABOVE AND BEYOND TO PROVIDE EXCELLENT SERVICE. I RECOMMEND DONOVAN EMPLOYEES OF THE MONTH. PERHAPS PUBLIC STORAGE SHOULD IMPLEMENT EMPLOYEE APPRECIATION AND REWARD DONOVAN WITH A DAYOFF ON THE COMPANY OR GIFT CARD OF HIS CHOICE. THANK YOU DONOVAN FOR YOUR EXCELLENT CUSTOMER SERVICE.
Donovan helped make my storage experience a pleasure today.
Would be moving in a couple weeks, a friend told me about public storage which is literally a mile from my apartment, I decided to give it a try. Customer representative Donovan was hands on with all the proper information, I was sold so right there and then I decided to lock in the deal...
Thank you Donovan for being so patient with us and walking us through every step that we were able to understand.
Donovan, Jada, Justin, Tatyana, and Destined made renting a space here a seamless experience. Service was top notch, property was clean, and associates were friendly. Can't beat that. Five stars!!!!
Donavan was very pleasant and helpful..easy sign up process
Donovan he was very very helpful
DONOVAN, Ayesha, justin. Made my experience pleasant.
My man Donavvan took care of me real good, excellent service.
Service was very good and quick no problems Destiny
Went inside and a employee named Jada took care of me with no hassle. Excellent services, very informative, and made me feel very comfortable with my purchase. I highly recommend speaking to her ti take care of you
Great service love Jada her hospitality. Best person to go to when needing a space to rent. Keep up the great job and customer service experience.
Great service from Justin and Donavan. Very nice young people. Will do business with them again.
Jada was exceptional but her boss needs common sense
Donovan provided excellent customer service today. Made renting here a pleasure. Would highly recommend.
This was my first time stoage and usally plaving you go staff are rude but Tatyana was very kind, respctful and answred all my questions. Thank you so much Tatyana!!!
AYESHA, ESTHER, JADA, JUSTIN ,DONOVAN
Customer service friendly ,professional and really about helping customers settle
When entered the office, Jaida greeted us right away. As soon as we mentioned our reservation name, she knew right away who were and proceeded to assist us. She was very informative and knowledgeable. She was also very patience and accommodating, with no sign of being impatient or rushing us. Thank you Jaida for your courteous service and professionalism.
Donovan and Tatyana destinee justin awesome guys thank you.
Justin did an amazing Job helping me today!!
Donovan and Esther assisted us on-site making our rental process very easy. They were polite, professional and made renting fun. Would highly recommend!!!!!
Donovan, Ayesha, Jada, Tatyana, and Destinee provided me with excelente service today. Males renting here a pleasure. Would highly recommend
The staff was friendly and explained everything well which made my experience super easy. Jada explained everything well. I definitely recommends this location.
She destinyshe was very nice and if I had a million dollars I'd give it to her
Tatyana was very helpful and friendly from the minute I got to the office. This is my first time storing items and she made me feel this is a safe place to store. Thank you sooo much Tatyana!!!
Donovan, Esther, Ayesha, and Destinee provided me with high quality customer service. They were each very knowledgeable about the rental process and the property as a whole. They made finding a unit here very enjoyable and were a wonderful staff to deal with. Would highly recommend this facility to anyone looking for affordable rental units with top notch customer service in a clean facility. Five stars all the way for top quality, swift and welcoming service!!!!
Great experience! Was very easy, walked in found a locker I liked and the service was great. Ayesha is the one who helped me, so if you need storage and great customer service, ask for Ayesha!.
Ayesha was very helpful and professional. She made my move in very welcoming. Awesome customer service
Tatyana was excellent. Very knowledgeable, detailed and answer all my questions and Definately recommend her. And danavan was very prompt to help. Thank you
Donovan helped me out today and made my rental experience very enjoyable.
Ayesha was very helpful
Donovan, Justin, and Esther all provided great customer service today. Would highly recommend.
Donovan, Ayesha, Esther, and Justin provided me with a great rental experience today.
Donovan is the best. Very helpful and informative.
OMG the customer service is behond great
Destinée she is great, awesome at customer service
I will strongly recommend
Justin was courteous and professional in processing our paper work, showing us units and helping us to choose one that meet our needs. The site manager, Donovan, was also very professional and helpful. This storage location is very clean and organized.
The staff are truly the nicest people u will ever meet.
Jada was awesome!!!!! Knowledgeable friendly and professional!!!!! Made the process easy and seamless.
DESTINEE was very professional, well-mannered and knowledgeable about the unit sizes and prices. She allowed me to see the unit before making my final decision. The establishment was clean with a pleasant staff. I highly recommend public storage
Donovan, Destinee, Jayda employee of the month and Tatyana and team helped us out tremendously. Thank you team.
Donovan great service
Destinee and Esther was awesome, very professional.
Esther provided me with great services today
Destine was very helpful took her time to explain everything to me and made sure I had the best space for my money
Ayesha was very helpful
Donovan excellent service!!!!!!!!
Jada did a great job assisting with my space today. Would highly recommend!!!!
Donovan did an excellent job helping find a space that fit my needs. Would highly recommend!!!!
Destinee was "Great" giving me much needed time and information.
Jada was very helpful today. The original unit that I had wasn’t big enough and she gave me a tour to show me my options, walked me through transferring over and also was very detailed. Professionalism was great.
Donovan was very exceptional and well mannered. I appreciate his business and helping me to choose what was best suitable for me.
Justin, Tatyana,Donovan, destinee, excellent service, they space available to me ..and love the customers services.
Jada and Donovan helped me find a space that fit my needs. Would highly recommend
Thank you jada
Nice. Service good and clean environment, nice empolyees, willing to help, valued step by step especially Jada and Donavan. 5 star Service.
Tatyana was very helpful and friendly. Highly recommend this storage facility.
Always dirty half the lights never work inside and they have the audacity to keep going up every year
Update 2022 mouse droppings everywhere this facility is soo dirty definitely taking my stuff out!!! Don’t bother renting here
The service was excellent . Destinee was the Best!!
I needed a storage place to empty my garage and when I got the public storage place on rock away, Brooklyn I met Therese and she was wonderful. She took her time to explain and help me navigating the place. I would recommend Therese for any customers.
Respect to justin and donovan to easy going make it work and go to guys