Public Storage Self-Storage Units at 6596 Boulder Hwy, Las Vegas, NV

Shelley did great setting me up with my new unit.

I had some problems between two units, one that I had never used due to the small size. So, I rented the big unit at 6596 Boulder Hwy. I am very pleased now. The manager, Chanti, helped me to resolved my issues. She is very nice and friendly.

Chanti help us today provided very good service

Chantni was the best help today.. love this place

I've rented here for years & everything was smooth. My only complaint is there aren't many dollies.. & as to the staff, Chanti is sweet & helpful.. she takes the time to make sure you're ok or have the info to get ok

This is a second reviews if this facility. While my first review is a good one and it still is, the only downfall is WHERES THE AIR CONDITIONING? 4 on the third level and there is no air up to u yesterday if if there. I just had to move out of my places so I'm still having to go get items and it's burning blazing hot as fish grease.

Chanti was kind understanding. She help alot with my situation. She knows how you do business. That A plus in my book

Been using this storage facility for a few months now. Place is always clean. Staff is very nice. Chanti was helpful and accommodating.

Chanti help me today, great service as also

Chanti helped me out fast! I couldn’t get into my account. She even got my bill lowered! She rocks!

Chanti was amazing!!! She helped me so much with everything! Excellent customer service.

Just rented a unit from this location. Chanti was very kind and professional. Got me in and set up in about 10 minutes. Facility and unit was clean.

Awesome job thanks Ladies you were just on track with all of the information that I needed to proceed with my storage filling thank you again 🤠🙏..

Don’t rent from this place first of all we started renting from this place a little over a year ago because we were going to move to Texas. We did move and fell on hard times and yes a couple of times we fell behind on payments but always paid up but before it even went to auction they cut my lock and put theirs on good thing I had someone here to put a lock back on. When they cut the lock they open the storage unit and throw the cut lock in side so they see what you have. Jump forward to this last month we came back and I put my notice in that I’ll be removing my stuff. Then all of a sudden my storage unit got broken into and they took my tools not really anything else maybe they thought a bonus a crossbow. I called management at 730 am and at 10 am left message but no call back till 11 am. I told her what happen she proceeded to tell me to call insurance not with a care in the world . So I proceeded to go the police station and file a report. And then call insurance they offer but they act like they don’t care. The management sucks I called again to see if they have video and of course the run around then proceeded to tell me when I arrived and that I must have followed someone out because I didn’t use my code to get out. I had to remind her the gate was broken and she did say oh thank you I forgot about that. Putting all my stuff in a trailer would be more secure and cheaper they keep raising the rent Well after 3 weeks of not hearing anything their insurance company that they want you to use is very pathetic they denied my claim because I can’t prove there was a break in so my personal opinion is that it might have been an inside job and they know the rules and know what to do. If you do rent from them give them a last minute notice on moving out they will find a way to get your stuff and the manager is a very sad soul person

Chanti help me she provided excellent service ..thank for being soo kind

Chanti help was excellent today we appreciate your great customer service

I went to my storage unit today and due to my health it is very confusing when trying to find your unit and then a door close to your car for moving things. We'll today a Lady name Chanti was in the office, she helped me to my unit, explained where to park, when I got turned around in the building trying to leave... She was There to help me all the way to my car!!!!! She was AMAZING!!! I will only go there when she is working. Chanti Thank You so very much!!!!!!!!!

Chanti help me post love her custom service skill

My experience was the best ever very very friendly I felt like family after we went threw the rules and regulations thanks again for a wonderful experience

Customer Service here is excellent. Site is always clean, and you will always find a dolly. Definitely recommend.

Nice place to rent from very helpful wouldn't store anywhere else

Chanti help me today she is very very helpful and save me some money I'm leaving another property because of distance purposes but it's close I don't have to drive alot thanks gurl u saved my @$$!!!

Chanti and Dominic were a great help with finding the right solution for my project. Thank you for making my life just a little bit easier.

I’ve been here for 4 years. Absolutely amazing staff! They go above and beyond in any way they can. Plus it’s clean and they offer AC in their units.

Chanti help me

The people are nice the place is to expensive

Chanti help me today she is such a pleasant person to deal with and gave me excellent service

Chanti she gave us good customer service and she gave us good advice and changed the reservation and helped save us money

Let me tell you something about CHANTI!! The most kind and considerate individual I’ve done business with in years. She is very professional, soft spoken and easy on the eyes. CHANTI definitely runs this location as if it’s her very own. I appreciate the fact that she has answers to all your questions and if you leave a message she will definitely follow up to address any billing inquiries leaving nothing out. CHANTI thank you for all you do and just know you are loved unconditionally. Give this sweet lady a raise, employee of the month, and year award!! (This particular location is safe and always clean from the office, elevators, and walkways leading to your storage)

Chanti help me she was great excellent customer service. Thank you

Posted for Chanti at wrong location. As always she is kind, professional & an enormous help.

Chanti helped me today she was very nice & curdious, very kind really recommend this space !!!

Chanti help me today definitely like her service

Chanti help us today excellent customers service. Very knowlegeable Thank you

Chant help she was very detailed and professional exceptional customer service

They were very respectful and Patient.

Chanti, is awesome with answering questions, managing and problem solving! I love how helpful, professional and courteous she is!! She goes the extra mile to properly accommodate you! Definitely my go to person regarding Public storages programs

All of the staff at Public Storage are very professional, friendly and very helpful! I recommend them highly!

Chanti was great with giving information on the unit and even directed me to see my unit. Most places don’t do that too, unique company.

Chanti help me she was great provided excellent service ..i am happy when she here to assist me ..I am a current customer

I'm back again renting here and glad to see Chanti is still the property mgr. She is extremely professional and knows how to get you checked in super fast. The one thing that impresses me the most is the well kept grounds. Not only do you notice the swept hallways, but she also makes sure the perimeter grounds are not trashed by inconsiderate renters. Overall, she shows a strong work ethic that I personally value. Thank you Chanti, your hard work shows.

Chanti and Andrea were really helpful and efficient. Great at explaining everything! Highly recommend this location. Very clean and highly secure .

Chanti and Andrea helped me today. Definitely the best customer service I have gotten in a long time!

Chanti was very friendly and professional. She escorted me to my storage unit and was very courteous. I highly recommend her if you’re interested in getting a storage unit.

Sam and chanti help me today they were great in providing excellent service... Thank you

Chanti helped me today she was great excellent customer service

Super satisfied with the customer service I received at 2 different locations, Irene on e Tropicana went above and beyond to fix an issue. And the ladies on Russell were great as well.

Chnti help with my rental today. The stomer skillz perfect thank you for the help.

Chanti has amazing customer service. Thank you 😊

Chianti and Elsie help me I like the sale process and excellent customer service .. thank you

The manager Chanti is great 👍🏾 she answered all of my questions about the app. I was out of the state and it worked out great for me, very convenient. I made it back into town and my the storage unit was in the way I lifted it. The facility is clean and the security is great. I'm so thankful for her understanding and professionalizum and customers service. Rates are affordable, and I would recommend this place to anyone who needs the Great business they are looking for. 6596 Boulder hwy Las Vegas NV 89122 try this place first!

Chanti help me she was great very kind thank you

Chanti assist us very well gave us great help

Chanti assist with my rental she was great very patient and professional. Thank you

Chanti assist me on my payment she was so helpful and understanding and provide great service

Chanti help me today she provided excellent service thank you

Chanti help me today! She and her facility are OUTSTANDING, CLEAN AND EFFICIENT! I highly recommend Public Storage!

Chanti help me today with my late charge. She was fantastic.

I have been a customer here since 2018 chanti always here to help me and she has always provide great service. Thank you

I always make my payment here because of chanti her outstanding service is what bring me here every time..I love the great service she provide

Chanti help me today with my payment and she help me with my ps app. Issue I have and resolve it. Love your customer service. Thank you Thank you

Chanti was Great in helping me best customer service

Terrible service

Chanti was great and very patience in helping me. Everytime I come in for help I am happy to see her

Public storage is the WORSE STORAGE FACILITY IN AMERICA. I’ve had a unit broken into at 1400 e Tropicana that was located inside the facility upstairs behind the gate and was robbed by the on-site managers that lived there name RONALD and SHELLY. THEY broke into 5-6 units and they unplugged all the cameras and they didn’t report it to the police so all the insurance claims were denied . DO NOT PURCHASE UNITS HERE YOUVE BEEN WARNED

Chanti is THE BEST EVER!!! Listen, if you need storage along with great customer service this is the place. I’m super happy to have chosen the right location for my storage needs. Thanks Chanti you ROCK!!!!

The place is chap the staff is fake and it seems that they like to flirt with ur husband's

Chanti help me she was great

Chanti provided phenomenal customer service and was very informative during my process of finding the perfect storage. She is very sweet and cares about helping you find the perfect fit. Ask for her when you go!

Chanti helped me. She was so awesome. I really appreciate her!

Chanti assist me today was Excellent. She help me and my husband with our reservation. She is the best!😁

Chanti helped me and was very helpful and very friendly

Hey public storage I am so happy to be a client of yours I am at the public storage on 6596 Boulder highway I really really appreciate Chanti helping me out she's always a perfect help for me and has always been there go Chanti...

I was greeted respectfully and had great service and I appreciate the kindness I was given by chanti

I was greeted and helped by Chanti, she was amazing she showed me the units , explained the process throughly. I highly recommend coming here as she provided great customer service.

The service was amazing!!! Chanti was very thorough and friendly. Great service, very accommodating. Definitely will recommending to anyone in need of storage.

Chanti very very great lady ..

Chanti help me today she is the best and such good customer service. Thank you

Clean and easy access with the mobile app

Chanti help me like she doe all the times that I’ve come here. She is welcoming, knowledgeable and accommodating. I give her my highest praise. Thank you. EVAN Matthew MAZA 6.25.2023 - Update Since I first gave you an overall status of this “Public Storage. Please note that they have gone down in Customer Service and way up in price. Without warning they raised the price of the same storage $60 increase and without asking permission they started electronic payments without speaking to me and decided on their own. They’ve lost stars because their making decisions with my money as if they’re paying the mortgage on my home. Prior to the increase, if my paycheck arrived a day or two they charged me a $25 late fee - even for one day. To sum it up my monthly charges went from $150 to $205 dollars. I now have room to remove my stored goods however right now my time is premium. Things of importance have doubled and many of these “to do” are brand new to me and I don’t have the flow yet. I will do it and I will move past all of this and I will know exactly when it happens. The top of my list is to move my stuff out of this money grubbing Public Storage that transitioned from a descent convenient storage, to a location that lacks any Customer Service and thinks nothing about the customer. My advice - Stay away from this Public Storage!! I have no idea if all the Public Storage locations are run as poorly as this one, but I’ve learned my lesson.

Have been storing my things here for a couple of years now. Nice, friendly, helpful staff. Highly recommend.

Chanti was amazing went above and beyond with my move in

Chanti help me she provided great customer service

Alex was very helpful! Great service!

Incredible! Super limited access..so if you need to get to your stuff anytime at night, forget it. Closes even earlier on weekends. The bathrooms are rarely open..no trash bins available for customers. Also, awesome if you have to keep your stuff in storage for 7+ years, expect to pay waaay more than everyone else. Its been WONDERFUL!! The office people definitely make paying A LOT WORTH all the thousands upon thousands I've paid, even though I rarely have contact w them..SUPER DUPER AWESOME YAAY!

Chanti help me today and was very informative and was nice in the process, thx

We just got a storage here and Shanti was amazing helped us with everything we needed. She was polite and very nice made the whole process very easy. I highly recommend this place. Thank you Shanti

Chanti helped me and my wife out so much today. She was seriously so helpful. We went to life storage and it was so poorly managed we had to find a better spot in a quick 15 min. Chanti saved our move and her customer service is unmatched.

Chanti and Alex help me today transferred my unit very easy transfer and great service thank you

Chanti help me today was having hard setting my ps app she took tim to set it up ..I thank you soo much for willingness to help me . .

Chanti help me and she has the best customer service that I have ever seen, I am so grateful for all she does to make sure that I understand everything she is saying about our spaces with public storage.

Representative explained everything in detail was very clear

Nice place but expensive

Rude staff

Chanti help me today and she is friendly and professional take care of my rental the service is excellent and beyond my expectations

Chanti is professional, kind and I greatly appreciate her help. Thank you Chanti

Your property manger name chanti gives excellent customer service also she help you find the best storage space for your needs she is the best

The elevator is a time saver

Chant help me today by saving me 49.00 dollars on my bill, she was wonderful and l am so grateful, she always so kind, respectful, and helpful

Albert was great!

Chanti helped me today and was very helpful and informative. She showed me the app and how to navigate through it. So awesome!! Thank you

Chanti help me today she always provide such good service

Chanti help me today she is always so nice and helpful

Chanti help me today she was the bees knees.. and very helpful

Thieves, most the people that come into this place nowadays are saying the same thing. If you don't want somebody to be raisin your payments about $12 every 3 months this is not the place to be. And they harass you all the time from the corporate office, the call it a courtesy txt but three times in 5 mins, they would probably kept doing if I hadn't blocked. It's very childish and oppressive over there. That's pretty much the whole city of Las Vegas though

Chanti helped me and was so friendly and courteous. Found us the best unit. Thanks so much

Chanti helped me with exceptional service.

This place is in a good area. The employees are very professional.. I feel my stuff will be very secure if stored here. There are cameras everywhere. And that makes me want to choose this place for my valuables. I feel they're safer here than in my own home.

Chanti help me I am repeat customer because of her service

Chanti help me Can't you hear me very well but trying to get my

Chanti help me today. Her customer service is phenomenal!!! She answered all my questions. Thank you Chanti!! I appreciate your help.

Excellent job Chanti! She did SUCH A GREAT JOB helping me get a unit. I appreciate her help so much. Actually a live person who is smart and kind. GREAT JOB CHANTI! (I wish I could leave a review for you on the Public Storage website, but it won't let me). GREAT JOB! THANK YOU!

Chanti help me today she was excellent

She gave us reduce rate for unit and nice the storage unit lady was kristina

Great service Julia was very helpful and went out of her way to help me today definitely recommend

Chanti help me today she was great and provided great customer service

Chanti helped and she had great customer service she resolved most of my issue and had a smile while doing it, she walked me through the steps on everything. She needs a raise.

Chanti help me today's she was awesome and very helpful

Chanti help me today. Very helpful with serious problems. Very friendly.

Chanti helped me she was coo she deserve all the credit

Chanti and anothy help me today excellent customer service

It wasn't a body😆

Chanti help me . She was great!!!!

Very nice staff! Thank you Chanti!

Shante helped me get a unit

Chanti help me with my unit. She provided an excellent service she is truly such a pleasant person to talk to and with outstanding workmanship.

Super clean. No dust at all after a year of storage. Have never stored my items in a facility where at least a little bit of dust does not accumulate after a few month on everything I'm storing. Friendly staff. Good security. 10 stars.

Chanti help me today,she's very friendly and professional.

Chanti helped me today she was awesome answered all our questions. Made the process super easy.

Chanti helped me during a trying time personally and her amazing level of care for her clients makes such a positive impact. Chanti proves that consistent rapport and consideration for the people she works with is actually powerful enough to encourage me to continue to do business with this Public Storage. Thank you so much Chanti!

Chanti helped me get into my unit

Absolutely a perfect experience. So professional and caring. Truly. If u need a nice place, seriously go there.

Chanti help me she was great good service

Let me tell you why this place loses 10 times out of 10 first of all they lie about the price they had all these hidden fees on it just to start you off and then to top it off they force you spend $20 on a lock I have my own lock I don't need to buy yours and I don't need to wait a week or two for no a refund on something I didn't want in the first place it's not about the money it's about the principal I can understand the $30 administration fee on top of whatever the locker cost but y'all can miss me with all those extra charges and lock fees

Chanti had Great customer service helped me out with moving out. Thank you

My partner and I recently rented a unit from this location and was blessed to be helped by Karen. She is very professional and friendly. She made the whole process fast and painless. I would definitely recommend this property to anyone who's looking for a safe, clean storage for their personal property.

Chanti help me. A very nice lady. Great personally. Very very helpful. She'd make a great manager.

Shanty was verry respectful and helpfull .

My father rented a storage place here and it was broken into twice by the employees working there, the police told my father it was an inside job. You stole his 1969 yamaha guitar and other important belongings we can never replace. You take advantage of seniors and steal their belongings and tell them it was 'broken into'.

Chanti and gen were very friendly and helpful

Chanti was a great help with my rental which was a spur of the moment need. Facility was clean and seemed secure with the gate entry and pass code to enter building.

chanti help me today she was great and friendly. Will come here to make my payment. Thank you

Chanti help me today she was great good customer service thank you

Chanti help me today she was very helpful and amazing

Chanti and dawn extremely helpful with payment and setting up online account

awesome service really nice staff easy and quick in and out.

Chanti help us she was very helpful and detail. Great customer service

Chanti help me out today, she helped my mom and I with problems we were having with the online sign in, plus she was a very nice and helpful person.

Chanti help me me today was an excellent service and pleasant. Thank you

Chanti help me today she was great very nice and pleasant. Recommend this location

Chanti help me today and she's amazing friendly and awesome customer service.

Karen made my day, not only with her kind professional customer service, but most importantly just being her kind self. This is very important to me. And I'm so grateful the LORD directed me to come here, not only for the great storage I have through public storage...but I also know there's great sincere people working here like Karen that I can trust and just be grateful for the service and the woman like Karen who works here and provided me with great service. Cynthia Terranova

Money hungry! I paid every month on time even after the rent space kept getting more expensive every month. So I decided to move out of there. I get an email saying I owe another month's rent. If I paid another Month's rent. I could have stayed there another month. There totally wrong. Crooks!!

Chanti was a grate help today!

Chanti, was very helpful and courteous in helping me take care of the paperwork to get a lock taken off of another Public Storage unit we have in another state.

Chanti , was very helpful.. she went above and beyond on helping me , she made everything very easy to do and understand

Excellent service thanks

Chanti help me today great customer service she made my transfer to the new space very easy and informative..

Chanti was very friendly , great customer service , positive demeanor, I have nothing bad to say , I had a great experience today . Thank you Chanti

Ms Karen was so nice and kind she went over everything with me made sure I understood the rules and letting me know that my stuff will be safe I really appreciate her so much thanks again Ms karen.

The staff is great, but due to their location they have EXTREMELY limited access hours (so if you work till 5pm, unless it is across the street, you'll never get into your storage Mon-Fri as you need to be OUT the gates before 6pm). Also, they keep the carts in the office, so just started bringing our own folding cart to transport stuff in/out.

Chanti help me today it was a definite more than 5 star. Was very professional and friendly and informative help get a space I was happy with it

Chanti help me today. She was understanding, she assured me everything will be all good. Thank you so much for all you do

Chantillís help me today!!! It a good person and your service is excellent!! 🙂

Chantimar is amazing! She was very detailed and she knows her stuff, If you are looking to store your stuff come see her!

Leanna was great She was very helpful in answering all of our questions and we are thankful for the unit that we have received

Nice place and very clean

Chanti was awesome

There are no carts, bring a dolly.

Chanti help me so much by finding me a break on my account. Plus she was So informative on how I could lower my rate even more by changing to a smaller space. She really understands and is encouraging plus she also knows her job and does it very well.

Chanti helped me out today such great customer service. Very kind

Chanti help me today Great service very nice and pleasant.

Chanti helped me. Great customer service! Thank you!

Chanti was very helpful in helping me secure a storage unit today. Very professional!!!!!

Chanti help me today. She was extremely helpful. She explained everything very clearly. I appreciate the security this facility has.

Chant I help me today And she just all around and amazing person, very compassionate to everyone.Thank Chant for all that you do in helping me get started.

Chanti was absolutely amazing and helpful. Highly recommend this location because I know my property are in good hands. Thank you Chanti!

Chanti help me today she answers all my questions that I needed

Shanty help me today very good very well five star

Clean, modern facility like most storage facilities, but what makes this place stand out is the staff... they've all been great. I must mention that Debbie and Shantee have been fantastic!! They've been extremely nice, super helpful and understanding; especially these last few months when I needed it the most. Thank you both! 🤗🤗

Chanti help me today she was great and helpful. Very pleasant when I call and have questions.

Jen were fantastic!!! Very professional and courteous. I would definetly recommend this Public Storage to my family and friends.