The staff here were fantastic during my tenancy. My stuff was safe, secure and available during my two year stay at public storage. The team there called me with updates and helped me close out my unit when I needed to, great people.
Sam was fantastic and answered all of my questions. She is the reason I chose to give Public Storage my business.
Sam helped me set up my rental and she was so kind and helpful. She made this experience very easy!
Rental agreement was easy and quick. The gentleman was informative and helped me with the process of a obtaining rental space. I recommend this business if you are looking for storage
Sam was incredible! She helped me completely through the process of moving to another unit on the same floor. I wasn't able to make that transition online.
Thanks
BG
Vivian is a breath of fresh air, always positive and her focus is on great customer.
She delivers both!
We have had an awful experience with this facility from day 2. We added an additional space they put it in as a transfer, messed up all of the billing, tried to chase me down for money I already paid. The employee was rude, uneducated and does not understand basic math, to the point that the experience was so bad the manager had to get involved. Fast forward to the next month we received a call from the same employee saying we owe money when we already paid what was due on the public storage account and it was $70 more than the quoted monthly fee while the second unit isn’t even on the account. She said we owe money for that when the manager comped that unit for the month of September. Clearly it wasn’t comped for August because we paid in full when we moved stuff in and rented the unit. Do yourself a favor and go somewhere else and save money and headaches.
We just went to the public storage in Nashua and Sam was so helpful. She answered all of our questions and was very knowledgeable about everything, so it helped settle all our worries. Would highly recommend for anyone who is thinking about them!
I was concerned about pricing Karen was very helpful in speaking with Sam to help me out! Also the restrooms are actually open and clean now. Makes a difference when having to spend 1/2 a day organizing. Thank you thank you!
We just used this location and want to say that it is very clean and the staff members Vivian & Karen were so kind & helpful.
4 yrs with Public Storage. Clean and easy accessibility.
Wonderfully experience with demi she was great and very helpfull
Clean and convenient storage
Went to pay my storage payment and sam was very nice professional and helped me out with a few questions I had. Stephanie also asked me about my unit and if there was anything that she could help me out with. 5 star treatment.
Unsafe to load/unload!!! Pictures are from 1:30pm today March 24, 2024.
I’ve come when 10 men here to shovel no snow, I’ve come & door locked to get into hallway where my unit is. I’ve come on multiple occasions and NO LIGHTS ON OUTSIDE!!
NOW they’re raising prices by $20+ per month, for what?! A facility that isn’t maintained. I had to shuffle on ice to get things to SUV.
Don't waste your money storing your items here!!!
Need to clean up snow, parking lot is icy and slippery
Demi was very professional and very helpful. Even perfect. The intake of information was quick and easy .
The manager on Saturday December 2nd 2023 was extremely helpful. He gave us exactly the right unit at a good price.
Candice was SPLENDID! Thank you for your help
Stopped by last week with my mother-in-law to add an authorized user to her unit. I wanted to leave a review that Candice is extremely helpful, friendly and patient. 👍She also helped the family in the past by identifying a promotion to lower our expenses.
Candace was very, very helpful and courteous. The facility is clean and tidy.
Candice was very professional and courteous. Pleasure working with Candice.
Dwayne gave me a first rate experience as I signed up.
We had been storing my father's things at this facility for over two years. It is clean, climate controlled, and easy for movers to get in and out. Also Candice in the front office was wonderful when it came time to clear out the unit. Super friendly and helpful service. Thank you again, Candice!
Prices keep going up but facilities still suck. Entrance gate was broken for months...no security.
Bathrooms have been out of service for months.
Kinda stuck though and they know it..total pain to have to move everything to other locations.
I would just like to say Candice was amazing she was so helpful! She answered all of our questions. I am so happy to be storing my belongings in a safe and clean facility! Thank you again Candice you are doing AMAZING !
Storage works. Been waiting almost 2 years for them to fix my light. Have to use my car to see at night in my 10x30.
Rent has gone up by 50% in that time.
The two people that work here are very helpful and keep the place so clean thank you guys
Always a pleasure to go to my units, Candice and David are very helpful always so eager to help