Just wanted to thank Daniel for his excellent service.
I’ve been with Public Storage for 6 or 7 years now and have had to move several times. The sales lady, Tiffany, was the BEST person I’ve worked with in this company. She not only was knowledgeable, but helped me understand the entire process. She walked me through every detail with patience and grace. She should be in charge of customer service and given a raise! Many thanks to her.
I just had the best customer service experience in my life, and I am a senior person. I was having unusual system issues upgrading from my current storage unit to a bigger one online. Extremely frustrating. I called company help line which was fruitless and they instructed me to call local office which I did and left message. In quick turnaround, I wound up talking WITH Tiffany. I was literally amazed at how professional, patient, and knowledgeable she was in picking apart what turned out to be a glitch in the way their processing system works with android phones during the payment part of the application. She took about 25 minutes working out the problem and staying on the phone while I was trying some things out. Her demeanor was so friendly that I did not get upset because I could sense that she was getting to the cause of the problem, which she did. All during the she was so positive and upbeat. Unbeatable customer service and aptitude. Hope anyone reading this is fortunate to have Tiffany, or someone with her character, help you with a problem.
Tiffany, you are a gem!!!
We initially had some issues with finding the right unit for our items and ended up at another Public Storage location. While there was no service person at the location at the time we realized we needed to change locations, customer service was very helpful in managing the process and allowing us to shift over without additional hassle or undue cost. I realize that sometimes the locations are not always staffed but appreciate the outreach provided by Public Storage in getting everything squared away.
Chris was on site, and though he had limited time, he helped me by drilling my lock, as I had lost my key. He was very helpful and professional. And he saved me a lot of money, as I did not have to call a locksmith.
Thanks for all the help I love this place and will always rent here
I was stuck at the public storage space and unable to close my door when I spotted Chris in the lot and asked him for help, he got the door closed and helped me out, he saved the day! Thanks so much Chris, you rock!!
Public Storage is my go to for storing my belongings. I love their climate controlled units, as well as the great security they have to protect my things.
Beat storage facility experience!
Very nice, pretty spacious and very clean. Thank you guys for all you do!
Great experience renting with Chris at 6220 Creedmoor
Easy to going all the way around! Love the app and customer service
Nice location, clean atmosphere, cart avaliable to roll your items into storage unit, reasonable hours, never had a problem with gate.
Robert was so helpful, great service.
Tiffany Cannady was very polite, professional and made my experience stress free! Highly recommend public storeage and ask for Tiffany Cannady at the location on Creedmoor Road!
This company is very professional....Great customer service!!! Thankful for Tiffany Cannady....she was very friendly and professional!!!
Need more customer service like Tiffiany, great worker!
Tiffiany was extremely helpful!
Tiffany has been a great & sufficient help. She went above & beyond
It is very easy to obtain a unit. I appreciate the ease of accessing the unit and the security measures in place.
10/10 recommend. They are very nice and helpful!!
Judith was incredibly helpful in explaining and walking me through everything and making sure the units met my needs. Convenient location, great safety features and excellent service!
Showed up for the first time to this storage unit and Judith was extremely helpful. She seems to enjoy taking care of the customer and has already made the experience so easy for me. Showed me around, how to use the lock, the app, hate system, and let me use a hand truck. She is amazing! Thank you.
Management was super easy to work with, very helpful, and nice. The pricing was as expected.
Judith was amazing! She helped me get everything taken care of so quickly. I am so glad that I was lucky enough to work with her.
Judith is always so helpful!
Judith was very helpful and kind!
Best service ever Judith was such a delight to work with I’ve been coming here for about a year now and every time i walk in I’m greeted by Judith and her bright smile. Will be coming here for all of my storage needs! 100% recommend very reliable staff and a clean and friendly environment.
Judith made the experience I had here absolutely amazing! Her customer service was above and beyond from what I expected. 100% will come back and recommend others!
Tiffany was very knowledgeable, kind, effective. I will recommend people public storage 6220 Creedmore Rd Raleigh NC.
Great facility, amazing staff!!!
Judith was GREAT! She made sure that my experience was fast, professional and courteous. She answered all of my questions. She was very nice to work with. I would definitely recommend the creedmore rd location to anyone who is looking to rent.
Judith is amazing! Thank you so much for helping us!!
Judith was a great help. Thanks so much!!!
Judith is amazing. Her customer service skills are great. Helped me thought this process! Making me feel right at home!
Judith was super and informative. Our 2nd unit here.
Judith was very friendly and helpful when I needed to switch my unit to a bigger unit.
Had a great experience today with Ms. Ebony was very knowledgeable in helping me to understand what I needed to insured I purchased the right storage space for my needs. Ms Ebony walked me through all the procedures an was very professional. Thank you Ms.Ebony for your assistance.