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Public Storage Self-Storage Units at 13015 E Independence Blvd, Matthews, NC
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 20/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 20 /mo $ 25Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 21/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 21 /mo $ 26Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 21/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 21 /mo $ 26Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 35/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 35 /mo $ 44Best Price Label+ one-time $29 admin fee
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5'x8'Online only price$ 36/mo
Small 5'x8'- Inside unit
- 1st Floor
$ 36 /mo $ 45Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 36/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 36 /mo $ 45Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 37/mo
Small 10'x5'- Inside unit
- 1st Floor
$ 37 /mo $ 47Best Price Label+ one-time $29 admin fee
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5'x9'Online only price$ 38/mo
Small 5'x9'- Climate Controlled
- Inside unit
- 1st Floor
$ 38 /mo $ 48Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 76/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 76 /mo $ 95Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 84/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 84 /mo $ 104Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 90/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 90 /mo $ 112Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 116/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 116 /mo $ 145Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 125/mo
Large 10'x20'- Outside unit
- 24 Hour access
$ 125 /mo $ 156Best Price Label+ one-time $29 admin fee
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20'x15'Online only price$ 139/mo
Large 20'x15'- Outside unit
- Drive-up access
$ 139 /mo $ 174Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Matthews
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Matthews Storage Units Near Interstate 485
Matthews Public Storage, at the intersection of Stallings Road and Independence Boulevard, is where customers in southeast Mecklenburg County will find a wide selection of self storage at affordable prices.
Indoor storage units, outdoor storage units and climate controlled storage units give customers a handful of different options when it comes to cheap storage units.
For anyone who needs vehicle storage options, this location also offers enclosed, covered parking spaces for car storage or truck storage year-round.
Get ready for those weekend get-togethers at Squirrel Lake Park in a jiffy with the help of a 5x10 storage unit to keep fishing poles, tackle boxes, chairs, blankets and even disc golf bags all together in one place for a quick pick-up on the way.
Baby on the way and it's time to say goodbye to a man cave or game room in a home near Stallings Elementary School? Use a 10x15 storage unit to hold table games, extra couches, spare TVs and other bulky entertainment items close to home.
For a family getting ready to downsize from a single-family home to an apartment in Hemby Bridge, a 10x30 storage unit can easily hold appliances, sofas, extra mattresses and bedroom sets with ease.
This property is staffed 7 days a week and packing supplies, including packing tape, moving boxes and mattress bags, are available for purchase inside the rental office.
Public Storage takes great pride in offering affordable storage units and great customer service to the Matthews community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 414)
Amber and Asia were extremely professional. They too the time to explain every detail and answer all my questions. 10 star service!!
Weekend availability by staff is poor. If there is a need that you have you will have to leave a voice message and expect a return call, that from my experience takes several hours from initial notification. The storage should change its advertisement for weekend availability since there is no one on site for needs.
I had an incredible experience at public storage! As someone who’s never had needed it before, I had 0 clue what I was doing. But Jessica, the property manager. Made it the easiest and least stressful experience! Thank you public storage!
I highly recommend this storage facility. It is clean and secure. Jessica has been professional and friendly. I have used other storage facilities over the years and this one is by far the best.
Wonderful customer service from Jessica. She goes above and beyond!
Jessica, the property manager, at the Independence Blvd location in Stallings/Matthews, is an absolute superstar! Extremely friendly, helpful, and overall great at her job. Wish I could get this kind of customer service everywhere I do business. I had an ongoing issue with my unit for approximately a year, that kept getting mishandled. Once I brought it to her attention, she had it resolved within just 2 days!!! She is a fantastic asset to the Public Storage company. Thank you so much!
Sarah is awesome she helped me understand rates great customer service
Sarah was great very friendly and awesome customer service! She needs a raise I recommended a raise she is the best!
Sarah is awesome great personality and very nice!
Anytime I needed help at the unit, there was no one ever there. Every time I called, no one never answered. I was asked to leave a voicemail and took someone several days to call back. The hours on the door and on the voicemail was never correct because I found out that someone only shows up there by appointment only. I was lied to in the very beginning and told I needed to buy their lock and that I can return it once I am done renting the unit. When I finally able to cancel, I was told that I can not return the lock and it was mine to keep. But the lock is specially made for those units. There is no way to use it for anything else. Do not buy their locks, it is a scam. If you look at my screenshot, it clearly says deposit and refunded when returned.
First and best experience thank you Amber
Extremely helpful, clean, and safe! I never expect much out of storage unit facilities, but this location was professional and super easy. Couldn’t have asked for a better experience.
Store is always very clean. Girls at the front are the best and so helpful, especially Jenny. By far the best storage in the area!
Jenny your amazing! Thanks soo much for all your help you made the move really smooth! Thanks again!!
So far the facilities have been clean and have provided a safe place to store my belongings. They increased my rent after only a couple month. I purposely rented a unit outside Charlotte to save some money and that was apparently a waste of time. Not appreciated.
Very professional and considering.
Absolutely loved Jenny! She was so helpful with mine and my wife’s unit. Thank you Jenny!
I had such a great experience. The property manager Jenny answered all my questions and had such a wide variety of options for what I needed. She is fantastic. The property was really well kept also. I would 100% recommend.
The store manager Jenny is very great and customer oriented. She helped through the processes of what I need to get a rental. She is very patient through all of my questions and very knowledgeable.
Jenny is awesome she knows how to help you get exactly what you need to store everything you need to and keeps her property very clean
I have been renting from this place for a while and went into office today to transfer space the help was amazing and the managers there really know what they are doing will gladly recommend to all friends family and anyone who needs storage Jessie and Vanessa are awesome thank y’all for making my experience great
Toda la gente aquí son muy amables especialmente Vanessa, ella traduce muchas cosas para mí y si tengo algún pregunta, siempre voy y hablo con ella.
The workers here are very knowledgeable, and I have had great experiences coming to this Public Storage. I had a couple of friends recommend me to rent from this location and I am so glad I did. Shout out to Vanessa for helping me understand the whole process and making me feel at peace knowing my belongings are safe and secure. 10/10.
It is the worst thing I've ever seen. As soon as I rented this storage mice and rats, spiders and other insects appeared there. I called the office and was told to give them a key so they could set up rat traps. I also told them that there was a hole in the ceiling, it was never fixed.My stuff were all stained with rat feces.And when I decided to take my things from there and moved, I realized that my furniture, computer and other things were missing.I tried to charge insurance for the losses, but they just turned me down because there was no forced entry. Do not rent this storage!!!These cameras are also fake, as I was told they only have a record for a couple of weeks, I'm sure the workers themselves took the things.The key was never returned to me.As a result, rats, mice, insects and even a loss of $ 5,000 worth of things, thank you for entrusting my property to you!
Jenny is amazing. Very knowledgeable, and helpful. Keeps the property nice and clean. Highly recommend!
Jenny and Vanessa were very professional and knowledgeable and courteous. I will recommend Public Storage to all my family and friends. Thanks also for clean grounds and cameras and lights for safety. Thank you for hiring awesome wonderful customer oriented people.
Jenny goes over and above to help you out with your move and storage.
Ally is the best. Great customer service as she goes above and beyond. She genuinely cares about her customer that is clear and she is a hard worker .
I really like this location because of her care towards the customers.
I have rented a unit here for a few years now. My unit is an outside unit and I have battled bugs and everything else here! My rent has gone up more than my rent at my home! Absolutely my last month here! I wish I could give it a zero star!
I rented a storage unit from this location. My arrangement took days for me to decide. Having being there for many days contemplating on my option, the location Manager Jenny was calm and helpful accomodating me with answers to make my decisions simple. She is young but very helpful in every regards. The process was easy and quick. Jenny is great in every sense of handling her job functions with grace. Excellent experience.
My lock is missing and I can’t access my unit. I’ve been over-charged and over-fined since I’ve moved my belongings here and now I can’t even access my property. Terrible communication all around and horrible customer service.
Update
They’ve raised my rent without my approval now and have locked me out of my unit again!
WHAT ARE YALL IMPROVING HERE?
If you’re white, you can rent here worry free no problem. Otherwise… good luck.
Update: someone from corporate named Tom called me about this review. I explained him my situation and that I was hurt on the job in may and having been trying to vacate the premises immediately as I am unable to work and afford the bill.
I pay my dues; and when I have a crew to come move my stuff, they have my unit locked and inaccessible.
Tom read off the notes for this situation; everything the managers said was a lie. They weren’t around Saturday morning for me to move the stuff out either. It’s quite wild. He even coaxed me to spend my last 20$ I had saved for Ubers to my doctors appointments.
Beware of public storage.
If you purchased MO19 and don’t mind contacting me for my items, it would be a blessing. 🫡
You will NOT find better customer service than Jenny! She is thoroughly knowledgeable and can help you with every need or situation you may have and does it with a pleasant demeanor. You will not find another site with better service. I highly recommend this site.
No one is ever in the office! We have been trying to call & turn in our keys but no one is EVER in the office.
I received an EXCELLENT customer service from Jenny at the Stallings location. She was super kind and offered me an outstanding service. Thank you!!!
Jenny was so helpful and politely, she’s a great manager!
Jenny was amazing she made my transfer easier than I thought it would be. She was very knowledgeable and explained everything to me in an understandable manner. Thank you so much for everything!!
This store is much cleaner now!! The manager Jenny has a great attitude and is on top of any complaints
Very nise!!
Jenny was amazing! Best experience i could of imagined at a storage rental process.
All of my questions were answered and i left knowing i rented at the right place.
What a stellar representative for your company
Thank you Jenny and Public Storage.
Well the property manager Jenny is very helpful and kind
All I have say is Jenny is amazing!!! Extremely helpful with anything you need.
Definitely recommend this place to everyone who is looking for space.
Would highly recommend renting from this facility! Jenny, the general manager has been extremely helpful and truly cares about the customers and the property!
Great service from Sydni and Jenny! Highly recommended!
Jenny and Sydni were great!!! The units were extremely clean and well swept. The office was as it’s supposed to be and all in all great customer service!!
Best location ever to store your things..! And the customer service there... Those women at the front desk really know what they doing...! I recommend this location..!
Nice facility storage is clean the gps gives you a wrong marker when you are trying to locate the place.
This is definitely a really nice overlooked public storage location. The prices here are super great and they offer inside and outside storage. The inside storage is all climate controlled and the building is relatively new so it has a very nice and modern feeling. It is never dirty here. I think that they’ll even let you buy parking spots for your cars or boats.
The only downside is that they do not let you use the dumping bins.
if you want to keep your things after they are put into storage, DO NOT RENT at this location.
We rented a storage unit less than a week ago, thousands of dollars worth of items have been stolen. i still cannot get access to my unit.
The person at the front office is of no help, she cannot tell me who i need to contact or next steps, there is no support whatsoever. All i hear is “i don’t know”. The camera footage only goes back a few days and camera footage cannot be reviewed. Absolute waste of time.
DO NOT RENT FROM THIS LOCATION!
Rhonda was very helpful and kind very patient and respectful
I've had some not-great experiences with storage places, but this Public Storage location is just great. Highly recommended. The location is clean, well-maintained, and conveniently located, and staff were always pleasant and helpful. Also, the Public Storage app is helpful and works surprisingly well.
I just want to say that Ms. Rhonda has shown me that great customer service is not a lost art. I had an issue with my storage unit that Rhonda helped me to resolve. We have so much going on with the holidays and the move to our new home and Rhonda made this a non issue as we were able to resolve the issues with our unit and gain access. Thank you for everything Rhonda
Rhonda is one of the best of PS I have seen in along time she need a raise.
Rhonda made my day! Address is incorrect for starters. Smh. Customer service lied and confirmed my reservation for 1 month free which was a loe. If I didn't have a tow company. I WOULD have canceled. I spent nearly $100 to park in the rain. . Reservation lo kef and spent an hour there to get taken care of. Not happy at all.
Very pleased with the service and facility.
Rhonda has been wonderfully kind, and helpful, throughout my storage unit journey! I hope the next coworkers I have are as terrific as she is. The units here are clean, secure, and easily accessible.
Rhonda is the new manager here and she is great. I had some bad experiences with Public Storage on the corporate side in the past, but people like Rhonda make the company look good.
Rhonda was extremely helpful and so nice!!!
Rhonda was very helpful and made my experience awesome! Thank you!
Rented a unit since 2016 after relocating.
All was well till this year when rent increased by 60%. They also began annoyingly calling me begging for rent even though I was never a person to be late with it. I never got a concrete answer on why the increase or the annoying phone calls. After a few months of this storage space becoming a hassle more than an asset I'm done with them and moving out. Do yourself a favor and evaluate if you actually need a storage unit for your stuff........ Hopefully you just need to evaluate your life and can rid yourself of unwanted clutter, if you do in fact need extra storage, find someplace else, these people aren't the answer.
I was doing my research online and decided to visit several facilities in person. The hard sell “you have to sign a rental contract today” was annoying and just complicated my search. When I visited Public Storage @ 13015 Independence Blvd I was relieved and impressed. Ally answered every question I had, provided details I hadn’t considered, and presented options instead of demands. Will definitely recommend the location and staff to everyone!
I appreciate Ally so much she was so nice and helpful to me and my sister. Any questions or concerns we had she was there every step of the way. Thank you Ally!
My experience so far as been great, the person who works the desk has been awesome and has helped me on several occasions recently being to help me close my unit door bc somehow I locked it 😅 great service all around
Closed at 9pm and locked me inside. Had to sleep in my truck. Why have remote access but not 24 hours? Definitely cancelling my membership.
My sister needed to move the contents of a storage unit in Troutman, NC closer to where she's living now in Union County. She had reserved a unit with another company located in Charlotte but no attendant was on duty...they laid out, which we were told but other customers there was very common. My sister was on the phone with Life Spa_e trying to find out what they could do, so I decided to see what I could find. In a short time, I found Public Storage in Stallings. Kyle was very helpful over the phone, so as Mare was still listening to the excuses Life Spa_e was giving her. her, I drove to Stallings. Kyle met us and took us to an available unit.
Very clean & secure facility! Kyle was awesome too! I've already recommended Public Storage Stallings to a friend of mine.
Rented a unit before moving overseas and with this month's 40% increase, my rent has now nearly doubled in two years. $73 to$137. Stuck paying this ridiculous price until I can get back to the US to move my belongings out.
Corporate's lame answer was:
If price is an issue, we will gladly see if we can find another less expensive storage unit that meets your needs.
Don't do it! Find a more honest place!
Kyle is the best and made me feel more than welcome. Would definitely recommend to anyone.
Fantastic experience today with Kyle. I’m not sure I remembered name right. I’m sorry if I got name wrong !! But he’s manager and he took excellent care of me. Went out of his way to help me. Been storing with them for 22 years. Highly recommend!!!
Kyle is awesome!!!
Kyle was awesome. Super helpful!
I talked with two people from here and both were able to answer my questions and help me as needed. Kyle is one of the property managers who checked me in and his energy, customer service is really appreciated. He’s a good conversationalist too.
Kyle went above and beyond. His customer service was second to none and kept me from choosing another storage company.
Pam and Jordan did a great job and everything went very well. We are so grateful for them!!!
Great clean location. Customer service is great too. Kyle always has a smile and is a pleasure to do business with. Would definitely recommend to anyone looking for storage.
Kyle is the best. I made a mistake taking a smaller unit and he helped me switch to a bigger without any problem and in no time. Best customer service ever.
I just have to brag. Kyle was super professional. He was so polite and had a smile on his face the entire time. I could tell he really enjoyed his job. He is far the best employee at Public Storage. I have been up there before and it was other people. They were awful, Kyle puts all of them to shame.
Great experience with this location. Kyle is very helpful and knowledgeable on your storage needs. He goes above and beyond to assist his customers. Highly recommend.
I have a 20x20 unit. It started out at $171 in January 2019, then went to $205 in May, then to $252 in February 2020, then $289 in February 2021, and finally $398 in January 2022. It has more than doubled in 3 years, all the while IT HAS BEEN BROKEN INTO TWICE, there are black widows living in the unit - yes, black widows and now there are boats and things parked along the fence making it very difficult to get a trailer backed to it. We're done, moving the rest out this weekend.
It was a great place. Everything looks organized and clean.
I'll echo the other reviews by Kyle. He is a rock star when it comes to customer service, always above and beyond to.assist. He had me in and out in a matter of minutes and took care of all the paperwork. I am in the climate controlled section, a new addition about 4 months old. Super clean and bright, close to the door, great layout