Thanks Trey for your help today!! Awesome
Trey Scott was a pleasure to work with
Trey and Gale gave 5 star service thanks us
Trey was awesome today! Very patient and kind!
Trey did all that. He seems to be a professional in the field and got me set up with storage in a timely manner. #promotewithin
Constantly raising prices every few months, not worth it. Also giant gaps in the storage units just means other tenants will throw trash into yours before moving out.
Only reason I'm staying with them is essentially now being trapped with them due to the amount of things I have to store with them. Scummy practices, go with any other business when it comes to storage.
I'm not sure how this place runs without a physical being at the location ๐ค. Everything is done over the phone, and if your unit has a gaping hole on the bottom of the door due to a ramp, oh well. If you don't call and get another unit, tough yo. I'm sure this is just the beginning and I look forward to the future adventures. Did I mention I'm on my 3rd unit from the start. ๐คฆ๐พโ๏ธ.
Courtney and Alma got me transferred and booked VERY quickly and efficiently!!! Very professional!
Please do not rent here. Our storage was broken into and they made no real attempt to tell us. It was discovered by my partner (who checks it weekly). Even the police have issues getting in contact with the owner and employees. When they did, they said their “cameras are down currently due to construction on the front office.” Made feel like this was “inside job.”
Also their locking system for air conditioned units is not working seeing most of the units have been broken into.
If you do decide to rent, please get the insurance, it’s the only thing that has helped us. There were countless of memories and personal items that were stolen and will never get back. Thankfully the items from active duty military have a paper trail and hope they will be recovered soon.
I am disgusted by this business and their carelessness.
All valuables from the unit I rent have been removed, with no damage to the locking mechanism of the unit's door. Avoid this corporation.
Not only are Courtnee and Korey helpful with every part of the booking process, they’re extremely communicative and make sure you know you’re getting the right unit for you! Great customer service, there’s no where else I’d rather store my things!
Courtney and Cory are wonderful and great team work. They make you feel like there is no such thing as a silly question.
Courtney was very nice and knowledgeable. She made the move as painless as possible
Will be speaking with management tomorrow, has been a great spot for our belongings until today when we came in to find multiple items missing , we noticed someone drilled a hole in not just our unit lock but almost every one in our section we also noticed some have new master locks on there units instead of the original key lock like ours. It’s sad & also sucks for us they only took our valuables & we are not happy we weren’t notified
Erin was a huge help today. She was very pleasant and gave my wife & I an excellent experience. ๐ค. THANKS ERIN!
I've had a storage unit for 2 years now, no big issue have occurred. Very nice place.
Courtnee was very helpful and gave me good advice on the perfect storage unit! Great customer service!
Courtnee has great custom service manners ….very helpful, pleasant and professional.
This has been the best customer service that I have had in a long time. Courtnee was friendly and patient she walked me through the steps of completing my rental as well as taking the time out to show me where it was on the property. Thank you so much and stay just as positive as you are.
Only giving this place a 5 star because Courtnee was so helpful and answered all my questions and got me through the rental process with ease. I was having a stressful day and she turned it all the way around. Thank you so much
Customer Service at this location is amazing! Courtnee was so helpful and patient. She made sure I got the best storage unit for the best price. Will definitely coming back!!!
Courtnee was a pleasure to work with I definitely will recommend this place to anyone looking to store items!
I recently rented a storage and Courtnee was excellent. Great personality, so nice and very helpful!!! Thanks again!!!
I come here to pay my bill and Courtnee is always amazing! Her customer service is superb and her property is very nice! Highly recommended โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ
I was in need of storage and when I came to this facility Courtnee help me get the space that I needed to fix my items. Thanks for your help and assistance.
Courtnee was very helpful when picking a storage unit. I wasn’t sure of the size I needed but she reassured me that the one she suggested would work just fine. It was perfect!!!! Thanks again for everything Courtnee.
GREAT STAFF, very helpful. I've had multiple units here for years - she offered me a rate decrease without me even asking for it!!
My experience with Public Storage was good. I talked to Courtnee Johnson and she was extremely helpful. Very polite. I will like to Thank her for all her help. I will be referring to other.
Courtnee was very professional and very knowledgeable! I will definitely recommend this location as long as she is there!
Miss Courtnee did an excellent job, she showed me around and was verh professional with how she conducted herself!
Courtnee was great and provided the answer to all of my questions! Great customer service and great place to store your items!!!
Today, Rita took care of me before moving she moves on to a bigger property. Her customer service in helping me with my issue was top notch, made my day.
Erin is amazing! Incredibly professional and goes out of her way to help! Really went above and beyond!
Erin was fantastic to deal with. Made it easy and she was very helpful and nice to deal with
Erin stayed well over her time to help me do my rental 10/10 recommendations for her.
Erin is a FABULOUS property manager! Hard working,kind and courteous. Definitely a great place to rent.
Erin was very helpful. She found a very convenient spot for me and was well informed on promos and access. Will recommend others
The young lady that helped me was awesome. She gave me all my options so professionally and friendly. I was very impressed with her customer service.
Erin is incredible. Her knowledge and professionalism go far beyond anything I expected.
Professional, knowledgeable, efficient, friendly, customer oriented. Highly recommend
Very helpful and kind person.
All the ladies here are Professional and friendly and solved my problem for me with no worries. Very knowledgeable. I appreciate their help and being timely with my situation!
Whitney Colquitt had great customer service, great location, friendly, knowledgeable, and professional...๐
I really enjoyed the service with Elizabeth, she have great customer service with the people, and she get the job done. And now Whittney, Shenita, did me an excellent job and customer service, I recommend anyone to store their belongings with them with their care.
Gail had amazing customer service and went out in the cold to show me around and let me personally inspect my unit before signing for it.
Great customer service from all the staff lovely and friendly dovin gale miyoshi
Property is clean and safe. Office ladies are helpful and nice. I do wish there was a restrooms available when the office is closed but QT isn't far if I need to go.
Service Agents are very knowledgeable and helpful made my process super simple thanks Erin
I have had my things in storage for a year and some months now, MS.Aaron was nice and kind and sweet throughout my whole process. Thank you so much!!!๐
Erin, at the desk, greeted me and went through each step in the sign up process, explaining each feature before I signed. She answered all my questions, and did so with gracious professionalism.
Thanks Erin!
Excellent service! The ladies at the location on 1550 Lindbergh were outstanding with their assistance both in person and on the phone! They went above and beyond to help us.
Absolute rip-off, moved out on the 31st of May, attendant said all was good to go. Got billed for another month, called person was extremely rude said sorry, we discovered you were on on the 7th of June, no refund tough luck. I WILL NEVER DO BUSINESS WITH PUBLIC STORAGE AGAIN! JERKS
So grateful for the manager today! She helped me out tremendously!!
Great experience at Public Storage. Erin is a great associate, very informative and assisted me with an issue I had. Ask for Erin, she will take care of you!
Ms. Erin was amazing. She puts the public in public storage!!! She's friendly, professional, and has the best customer service I've ever experienced. ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ
Great location. Staff always helpful.
Erin B. is a great representative. Public Storage had erroneously canceled my reservation and she made every effort to be sure I could get a comparable space (size and climate controlled) at the price I had booked my original reservation. She's also very knowledgeable about the contract and insurance. I highly recommend this facility and Erin B.
Rose and Marlene make it a pleasure to give them my money. They are two of the most helpful and nicest customer counter staff I have had the pleasure of dealing with. Hopefully they will see this and know how much they’re appreciated
Clean and a locked premises
I absolutely love this storage location! It's clean and well taken care of. Erin is always helpful if I have any questions! I have peace of mind knowing my belongings are safe.
Public Storage freakin rock, Erin B. is the bomb. Made the process a breeze both times. Will ALWAYS RECOMMEND 10/10