Save Impression

Address

470 Mid Rivers Mall Cir
Saint Peters, MO 63376

Phone

636-735-7987

636-735-7987

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units

Phone

636-735-7987

636-735-7987

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 29/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • climate controlled
    • upstairs access via elevator
    Online-only price $ 29 /mo Online-Only
    In-Store Price
    $ 39
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 36/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • climate controlled
    • upstairs access via elevator
    Online-only price $ 36 /mo Online-Only
    In-Store Price
    $ 48
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Public Storage App Promo - Desktop
    Public Storage App Promo - AB Test
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 37/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • climate controlled
    • upstairs access via elevator
    Online-only price $ 37 /mo Online-Only
    In-Store Price
    $ 49
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 50/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • climate controlled
    • inside unit
    • 1st floor
    Online-only price $ 50 /mo Online-Only
    In-Store Price
    $ 67
    + one-time $29 admin fee
    Hurry!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    9'x10'
    Online only price
    $ 54/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Medium 9'x10'
    • climate controlled
    • upstairs access via elevator
    Online-only price $ 54 /mo Online-Only
    In-Store Price
    $ 71
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    8'x10'
    Online only price
    $ 55/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 8'x10'
    • climate controlled
    • inside unit
    • 1st floor
    Online-only price $ 55 /mo Online-Only
    In-Store Price
    $ 73
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 65/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • climate controlled
    • upstairs access via elevator
    Online-only price $ 65 /mo Online-Only
    In-Store Price
    $ 87
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 66/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • climate controlled
    • upstairs access via elevator
    Online-only price $ 66 /mo Online-Only
    In-Store Price
    $ 88
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 86/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • climate controlled
    • upstairs access via elevator
    Online-only price $ 86 /mo Online-Only
    In-Store Price
    $ 114
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 92/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • climate controlled
    • inside unit
    • 1st floor
    Online-only price $ 92 /mo Online-Only
    In-Store Price
    $ 122
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

St. Peters Climate Controlled Storage Near I-70

Storage units in St. Peters are located off Suemandy Drive just south of I-70. All-indoor climate controlled storage units are available in a range of sizes.
These cheap storage rentals are just 10 miles from the Mississippi River and the Missouri-Illinois state lines. Two Rivers National Wildlife Refuge, which is part of both states, is just 17 miles away, and offers wildlife viewing and photography, hiking, canoe and bank fishing and paddling.
St. Charles Community College students nearby can use a 5x5 storage unit to declutter small living spaces of books, clothes and off-season sports equipment that you aren't using daily.
St. Peters Elementary School families can store all their recreational gear in a 5x5x10 storage unit for play at St. Peters Rec-Plex or Woodlands Sports Park. Behind the athletic equipment store rarely used items such as holiday decor and off-season clothes.
Residents sharing a place at Vanderbilt Apartments can store their duplicate furniture in a 10x10 storage unit, including couches, coffee tables, kitchen equipment and dining sets. If you are downsizing to St Peters Manor nearby, these square storage rentals can hold plenty of furniture, lamps and boxes while you make decisions on what to keep.
Clear out your garage into a 10x15 storage unit. Stow everything you'd need to enjoy Two Rivers Wildlife Refuge, from fishing tackle and camping supplies to canoes and kayaks, plus park your cars inside the garage once again.
Homeowners near Francis Howell North High School that are planning to remodel can store five rooms of furnishings in a 10x20 storage unit until construction is complete.
Located 30 miles northwest of St. Louis, St. Peters is a short drive into downtown for a Cardinals game at Busch Stadium and some great barbecue.
St. Peters Public Storage has climate controlled storage options in a variety of sizes to fit your needs.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 272)

December 18, 2024
Google Public Storage Leonard Walker
December 7, 2024
Google Public Storage Leslie Crosby
I really do appreciate Gail at the Mid Rivers location! There was a situation with my account, but with Gail's patience and professionalism, she was able to help me get back on track!! Thank you so much Gail! We need more of YOU!! God Bless you!! 👏🏽👏🏽😊😊
November 24, 2024
Google Public Storage Dena Cranney
Clean, safe and Gail in the front is extremely helpful.
November 22, 2024
Google Public Storage Khalil Carter
Gail Pitts was wonderful to work with and made the process was extremely helpful
November 20, 2024
Google Public Storage Louis Lafontaine
Gail was very helpful thanks very much
November 16, 2024
Google Public Storage Morgan Reynolds
Loved it here,amazing work!
November 15, 2024
Google Public Storage Donna Koch
Gail was friendly and helpful.
October 23, 2024
Google Public Storage Dan Ingram
I was waiting for things to get better at this Public Storage facility before leaving a review. Unfortunately, they have gotten only worse! Upon arrival to the facility today the sliding security door was completely open and the doors would not close. When I walked in, all moving carts were gone (mind you, nobody else was there at the time) Both bathroom doors were locked and unaccessible. (In fact, I haven't been able to access the men's bathroom for over two months.) Above the bathrooms was a security camera that was completely dislodged from the ceiling and hanging by a wire. For the amount I am paying each month this is completely unacceptable. I cannot wait until I'm able to move my stuff from this facility.
October 20, 2024
Google Public Storage Natalie
Gail knows what’s up. Very kind and stellar customer service.
October 12, 2024
Google Public Storage Shanna Bradley
Thanks for all your help today. Gail was very helpful. It was a great experience.
October 12, 2024
Google Public Storage ajenning85
Gail and Erin were very helpful getting me set up!
October 11, 2024
Google Public Storage Nathaniel sanderson
Storage elevator doesn't work currently at this time. I'm on second floor and its a hassle to go up the stairs with heavy items
October 5, 2024
Google Public Storage Cara Cipolla
Gail was so awesome! She was so helpful and completely amazing…. Even when I flaked the day before and forgot to show up!
October 1, 2024
Google Public Storage Heather Mantia
Gail was very helpful and got me taken care of quickly and efficiently.
September 29, 2024
Google Public Storage Cindy McDonnell
The units on midrives mall drive never have a property manager on-site. Once again we are unable to access our unit and customer service hangs up on you or puts you on hold for 30 minutes. I would not rent here. 14 people came and left without accessing their units as well today. I gave 1 star because I had to. Good luck.
September 18, 2024
Google Public Storage Robert Conner
Girl was very helpful superbly post
September 18, 2024
Google Public Storage Brittany Swindle
Gall at the front office was incredibly helpful, kind and efficient in helping me get things squared away with my rental agreement. Facilities are also neat and well kept.
September 17, 2024
Google Public Storage James Betts
Gali was very helpful
September 12, 2024
Google Public Storage Sean Brown
Clean and secure, professional staff, great location. Just what I needed for a short term storage location.
August 31, 2024
Google Public Storage Jade Jacobs
Gail is the absolute best. Extremely helpful.
August 31, 2024
Google Public Storage Morgan M
Gail is the best 👍
August 31, 2024
Google Public Storage Nicole Mann
Love the staff Gail and Bry they are wonderful.
August 31, 2024
Google Public Storage Bryanna Brown
that gail’s a hoot!
August 30, 2024
Google Public Storage Taylore W
This is my first time renting a storage unit, and I have received great service. Gail is the best! She worked with me to find the right Public Storage location and size for my storage needs. Thank you for the positive experience! I will be using the Mid Rivers location again for future storage!
August 20, 2024
Google Public Storage Debbie Murguia
Diane was the person who took care of us to get a smaller storage. She was so much help. It was a great experience. Thank you so much, Diane.You made things so much easier
July 26, 2024
Google Public Storage CJ DM&T
Gail was incredibly helpful and got me all the info and assistance I could have asked for! Great experience.
July 25, 2024
Google Public Storage Britney Hochman
Very fast and accommodating service!
July 22, 2024
Google Public Storage maria anderko
I want to thank Diane for all her help in getting us set up with our storage unit. She gave us the best customer service. We had a rough morning with another storage facility, but Diane made our day by taking excellent care of us. Thank you so much Diane! Thank you for answering the phone before the start of your shift, you saved us! Also, this facility is very clean and safe. Thanks again for the great customer service!
July 19, 2024
Google Public Storage Kimberly Prinster
Gail went out of her way to help me when I had computer issues. They are so great there
July 19, 2024
Google Public Storage Shaun Clark
Super duper service. Gail and Bryanna are awesome
July 18, 2024
Google Public Storage Marissa Davis
Gail was super nice, helpful and informative
July 17, 2024
Google Public Storage DRAKK
Gail was very helpful and speedy!
June 29, 2024
Google Public Storage Mikayla Chappell
Gail is super helpful!
June 29, 2024
Google Public Storage Laura Alexander
This is the place for storage and GAIL is your gal! She is very helpful and kind. She made it easy to get it set up. THANKS, GAIL! ♡♡♡ Laura Siebuhr
June 28, 2024
Google Public Storage sandy null
Gail was super helpful. Thank you!!
June 25, 2024
Google Public Storage C Jordan
Gail was outstanding and very professional. Excellent communication skills. Enjoyed working with her. Would definitely recommend.
June 21, 2024
Google Public Storage Erin Edwards
Great customer service! Quick fast and easy. Thank you Gail!!
June 21, 2024
Google Public Storage Melody Turner
Ms.Gail was very professional and nice. Walked me to my unit and she talks to you to make sure you understand your charges and what to pay. Ask for her.
June 21, 2024
Google Public Storage Tracey Tabers
June 14, 2024
Google Public Storage Glenda M
Gail was soooooo helpful and great customer skills!!!!
June 13, 2024
Google Public Storage Amy Strassner
June 6, 2024
Google Public Storage Ken Maglio
Gail was super helpful and we are really happy to be a customer.
June 1, 2024
Google Public Storage Terry Whitman
Lady on the phone helped me with what I needed and she was great!
May 30, 2024
Google Public Storage Jonathan McClintock
Gail was such a great help!!
May 22, 2024
Google Public Storage Doug Spurgeon
May 17, 2024
Google Public Storage Daveon Calvin
Had a really good and easy move in thanks so much public storage
May 9, 2024
Google Public Storage Show Me Jim
She did a good job
May 7, 2024
Google Public Storage donna studt
Gail was awesome! She was very helpful .
April 26, 2024
Google Public Storage bet2ii
Excellent service. Great customer service attitudw
March 23, 2024
Google Public Storage Willaim Plummer
Val was very helpful with my paperwork
March 23, 2024
Google Public Storage Aliyah Dillard
Gail and Val were super helpful and made the move in process super easy!!!
March 21, 2024
Google Public Storage Courtney Zeisset
Gale was wonderful
March 21, 2024
Google Public Storage David Wright
Gail and Val were super helpful getting the process going and made it super efficient
March 11, 2024
Google Public Storage Candace Reask
These people are horrible people. They should all have horrible things come to each and every employee. They took my stuff while I was in the hospital a friend was trying to pay they didn’t call back and sold everything. It was every thing had in the world. My son’s baby pictures, every keep sake and of course all of my furniture that was new. My dead mother’s paintings even my damn underwear. Call them and offered to pay double back to the buyer the day they sold it. It was probably the people that work there anyway. I pulled up one day and I know the young guy was in my locker. They said to bad! I hope that they get the same treatment. What a horrible place and really horrible people. This is part of the new world. Take what you can from your brother, have no human feelings. Screw the people !!! Public Storage St Peters, Missouri SUCKS!!!!!!!!!
February 25, 2024
Google Public Storage Lori Bauer
Gail and Damin were great to work with.
February 25, 2024
Google Public Storage Houston Hubble
Where do I start? Gail went above and beyond to help me and made the process extremely easy. Excellent customer service skills and very professional. Damien too. Highly recommend
February 24, 2024
Google Public Storage Lauren Reinhardt
Gail Pitts was super friendly and helpful!
February 24, 2024
Google Public Storage keith ryon
Gail was wonderful!
February 24, 2024
Google Public Storage Tim Mulrooney
Gail was very helpful informative. Great customer service!!
February 23, 2024
Google Public Storage mitchel vardeman
Very helpful and went above and beyond yall need more employees like them
February 23, 2024
Google Public Storage Damine Thornton
Gail is awesome
February 23, 2024
Google Public Storage Christine Hylton
They have been very helpful with my move.
February 19, 2024
Google Public Storage Teri Taylor
Gail and Damian were great. Easy update.
February 10, 2024
Google Public Storage ScottyT
Gail gave great service and was really helpful!!!
February 10, 2024
Google Public Storage Cindy Swanson
Gal was very thorough and professional.
February 6, 2024
Google Public Storage Tiffany
Gail checked me in with no problems. Units are nice everything went smooth
February 3, 2024
Google Public Storage Emily Reedy
Easy to rent a unit. Had an issue online and went in. Manager nice and approachable. Helped us with our unit. Opened the doors to let us in a half hour early and answered all our questions. She was great!
January 31, 2024
Google Public Storage Lisa Patt
Gail is very helpful and easy to work with!
January 30, 2024
Google Public Storage Sade Maldonado
I was having a hard time process a payment earlier tried everything. Couldn’t revive help… I was ready to give up. Then I received a phone call from Gail letting me know she will get me taking care of! And indeed she did. Excellent wonderful customer services made my day a lot less stressful. Explained everything to me including how the rates go. Need help come see Gail!
January 27, 2024
Google Public Storage beginning futures
Gail was awesome she assisted me and made me confident that made an excellent choice in choosing Public Storage for my storage needs.
January 27, 2024
Google Public Storage Liza
Gail is wonderful!! Attentive, professional, wonderful rapport with customers, listens to customer needs and easy to work with. Highly recommend!!!!!
January 27, 2024
Google Public Storage Stacey Wipfler
Gail is wonderful to work with. She helped us sort our storage unit. Very friendly. Highly recommend.
January 27, 2024
Google Public Storage Matt Harris
Gale was amazing and helped me get her did!
January 26, 2024
Google Public Storage martin lovewell
She is kind and very professional.
January 24, 2024
Google Public Storage Rolinda
Gail was fantastic!
January 20, 2024
Google Public Storage Kina J
Gale is awesome!! AMAZING CUSTOMER SERVICE!! Very helpful thank youuu!!!
January 11, 2024
Google Public Storage Bill Newman
Gail was awesome with addressing my account concerns with Veterans memoriall
January 11, 2024
Google Public Storage Taylor Ziats
Gail is the helpful and most friendly! She saved me in my move!
December 23, 2023
Google Public Storage Felicia Johnson
Gail is very professional and shows that she cares about your storage usage. She's always giving me reminders which is very helpful and appreciated. Her customer service exceeds 5 stars.
November 29, 2023
Google Public Storage Rita Rucker
Gail is the shining star of Public Storage! Gail is courteous, professional & gets the job done! Without Gail, I don’t know what I would have done! Her calm demeanor is priceless! When I call all stressed out, her voice is kind & her attitude friendly. She handles everything properly, quickly & knows how to diffuse a situation. If Gail ever leaves, I would consider moving my belongings.
November 11, 2023
Google Public Storage Ben Chandler
The service was wonderful and the lady Gail was super helpful!!!!
November 7, 2023
Google Public Storage Joshua Luitjohan
Gail was an amazing help with the process!
November 3, 2023
Google Public Storage Erik Elsenrath
Great service, friendly, helpful and transparent.
November 3, 2023
Google Public Storage Donna Grant
Darlene & Gail was a great help.
November 2, 2023
Google Public Storage Brian Erickson
Gail and Darlene were extremely helpful in arranging a unit’s size change for us. This will save us quite a bit of money. Why aren’t these 2 execs?? 😁
October 28, 2023
Google Public Storage Sherry Britt
Awesome service and very nice
October 24, 2023
Google Public Storage James Murphy
Gail was amazing! Very prompt and explained everything very well.
October 24, 2023
Google Public Storage Deborah Scott
Miss Gail is very courteous, professional, and friendly
October 20, 2023
Google Public Storage Michelle Moore
Gail was great
October 14, 2023
Google Public Storage HansonR24
Gail was very helpful with all the questions I had asked about the storage units! She was very knowledgeable about the units!
October 12, 2023
Google Public Storage Payricis
Gail at St. Peter’s Storage is amazing. She is knowledgeable, helpful & very personable. When you meet her you are glad you chose Public Storage. Patricia R.
October 11, 2023
Google Public Storage Jean Ratzlaff
I want to say thank you to Gail . She has done a wonderful job with my needs and wants..thanks for a employee like this..
October 10, 2023
Google Public Storage Lauren Renee
Helpful and courteous
October 9, 2023
Google Public Storage justin
Iv had a storage unit here for 2 months now and the front door sensor is still taped up, I get a text every time I put more items in my unit telling me to use the ps app, well it doesn’t work and I have to type the code in every time anyway. Go out to grab a load of stuff, the door closes and I have to type the code in again. There’s always someone unloading right outside the door and they are usually parked like an idiot. Encountered a couple rude people so far. Some positives are the storage facility is very clean. My unit itself was very clean when I moved in. Not even a cob web. They have plenty of carts to use as long as there are no more than 3 people unloading at the same time. Over all 4 stars.
October 6, 2023
Google Public Storage Howard Cole
Gail was very helpful and did outstanding job
October 6, 2023
Google Public Storage Joshua Spangler
Gail was amazing and we had a lovely time chatting while we went through my rental process! This old timer is by far the best help I have gotten in the service industry in 3-4 years. Thank you Gail!!
October 5, 2023
Google Public Storage Sho “ShoTime” Ashlock
When you pay for certain amenities like how do you have a pass word or pass code to enter and it’s broken so now you just have a help yourself walk right in type of insurance but yet they want to raise your storage rent every 6 to 8 months, not worth it
September 20, 2023
Google Public Storage Rylee Kopplin
Gail and Dianne were so amazing. They were very helpful on my trip here🙂
September 19, 2023
Google Public Storage Kavious Newsom
Very friendly and welcoming
September 1, 2023
Google Public Storage Karen Conant
Gail was so very helpful! So very friendly and my move in easy.
August 29, 2023
Google Public Storage Bronson Lindsey
Gail was very helpful....
August 29, 2023
Google Public Storage Rebekah
Gail is amazing. She was so helpful and took the time to help me with a billing issue. She was so sweet and so understanding. If we ever need another storage unit we will go back to this location just because of Gail, and if for some reason she isn’t at this location I will find her and open one wherever she is!!! She’s a doll.
August 26, 2023
Google Public Storage Brianna Brickson
Gail was helpful and kind!
August 23, 2023
Google Public Storage Evan Greenwood
Gale helped and made sure everything was done!!
August 22, 2023
Google Public Storage Kristen Weber
Gail was amazing
August 22, 2023
Google Public Storage GTM Services
Gale is very speedy and knowledgeable she helped me swiftly when I was in a rush!
August 19, 2023
Google Public Storage Austin Hayes
Gale was the best and helped my wife a I move in with in minutes
August 2, 2023
Google Public Storage Erin Schafermeyer
Gail was just the best!
August 2, 2023
Google Public Storage Carol Hurst
Great. Gail was fab!!
July 21, 2023
Google Public Storage ruth Jamison
Excellent service. Very thorough.
July 20, 2023
Google Public Storage ELI
I’ve had the best experience with Gail and Rhonda they helped me get the right storage locker and it made everything happen smoothly so thankful
July 15, 2023
Google Public Storage Chrishea Mckinney
Awesome Customer Service From Gail🙌🏾
July 13, 2023
Google Public Storage Casey Klueter
Great place and Gail is super friendly and helpful!
July 6, 2023
Google Public Storage D M (Dad)
Gale and Donovan are great
July 3, 2023
Google Public Storage Lotus Flowers
Hi I had the wonderful experience today during my visit. Donovan was knowledgeable, courteous and professional in providing elite customer service!!!!
June 29, 2023
Google Public Storage Carol Luckett
Gail has been so helpful in assisting us in downsizing our unit. She was patient with our all of our questions and took time to do a walk thru with us. So friendly, knowledgeable, & charming. Thanks so much for all of your help Gail!
June 24, 2023
Google Public Storage Samuel Jackson
Easy, helpful, and friendly 👍🏻😁
June 23, 2023
Google Public Storage Mike
Awesome customer service, thanks for the easy check in Gail was great!
June 20, 2023
Google Public Storage Lexie Marischen
Gial and diane where very helpful in my family getting are first unit
June 10, 2023
Google Public Storage Gloryfica
Gail got the best help ever at the public storage. Highly recommended.
June 8, 2023
Google Public Storage Daniel Armfield
Gale was very helpful and nice
June 2, 2023
Google Public Storage Rob Reeves
Gale was awesome! Got us checked in and showed us where to go
June 1, 2023
Google Public Storage Kina Heather
This review is for the management of Public Storage on Mid Rivers Mall Drive in St. Peters, MO. When trying to rent a unit, I could not get a person that was in the office, although the sign always said, "We're Open!". I left an irritated voice mail about needing to get a unit because I rented the wrong size and no one returned the call. After about 3 days of trying, there was someone in the office. I asked, "Why leave the sign up if you aren't here?" His reply was hateful, "We do more than sit at a desk." Did not answer my question, but I let it go. Because I had the wrong size unit, the web site said, "If you don't need the lock, bring it in and we'll refund you." But he gave me such a hard time about it even though I never even entered the unit. Both Gayle and this older man were rude almost every time I had contact with them. After a while I started giving it back. December 2022, I had two units and both were on auto pay. Somehow, one unit was paid double and the other wasn't paid. I called immediately to see if they could fix it. Gayle knew nothing about it and would have to call me back. A week later, I had to call her again. She still didn't know. Another two weeks pass and they are sending me email that they are selling all of my belongings in the unpaid storage. But it was paid! Their auto pay messed up! I called Gayle again and left a message. Finally I scaped up some money and paid the second unit, then went to check on the until after all the emails saying they were selling it all. They had cut off my lock and replaced it with one of theirs. Then told me I needed an appointment with them to take it off. So much nonsense. Not only did they cut off my lock, but they threw the pieces of it into my storage. That was unnecessary and unprofessional. I have never left my trash for them. Gayle told me that because I moved out of the storage, any money left was forfeit. Now, if they really do record for quality control, they can hear her say that for themselves! I screen shot my entire account from day one and I was only charged the same amount for rent two times. They randomly removed my military discount. And when I cleared out of my last unit, the month wasn't over. I requested a refund and got nothing. These people are not good for your business Public Storage. Not good at all. I'm also reporting this to Better Business Bureau. Just nonsense.
May 31, 2023
Google Public Storage Nessa Rawlings
Gail is fantastic! She made the process so quick and simple!
May 25, 2023
Google Public Storage Kelli Lynch
Gail was very helpful. She is nice and professional. She made my transaction simple and easy. Great customer service
May 23, 2023
Google Public Storage C G (Katy)
Great experience!!! Gail was extremely helpful and answered all my questions. Took great care of us in a timely manner and took pride in her location and work. The place is exceptionally clean. Thank you Gail for your assistance and patience, you're so kind!!!
May 20, 2023
Google Public Storage Misses Nikki
Gail Pitts was amazing!
May 12, 2023
Google Public Storage JoAnn Wroblewski
Fabulous customer service and very informative to deal with!
May 6, 2023
Google Public Storage Megan Bigelis
Gail has been great with finding the right spearhead unit for me.
May 6, 2023
Google Public Storage Andrew Riney
Gail, was so wonderful to work with!! Moving is so stressful but she helped make the storage process so easy. Would totally recommend mid rivers Public storage
May 3, 2023
Google Public Storage 塩川杏寿
Gail helped me today! Very nice service.
April 29, 2023
Google Public Storage Donovan Rooney
Gail was great very helpful and kind
April 29, 2023
Google Public Storage A Google User
Gail, She was amazing and very helpful
April 28, 2023
Google Public Storage Tracey Schultz
Diane did a great job with my reservation.
April 28, 2023
Google Public Storage deb blackwood
Very easy to deal with
April 27, 2023
Google Public Storage BowlerForGod
Excellent service 10/10 Would recomend
April 26, 2023
Google Public Storage Dallas Johnson
Gail is super friendly and easy going. Very helpful and great customer service.
April 25, 2023
Google Public Storage Frederick Noecker
Knowledgeable and personable while being professional.
April 22, 2023
Google Public Storage rphillips
Gail got the door corrected and was very helpful in getting setup.
April 22, 2023
Google Public Storage Stacy Boyce
Ms.Gail, is a top notch employee. Ms.Gail is a prim example of how a customer service employee is suppose to be, she went above and beyond the call of duty. Ms.Gail keep up the good work and let God continue to use you for your serve attitude. 🙏
April 21, 2023
Google Public Storage Anita Dickens
Gail was great.
April 19, 2023
Google Public Storage Chiante Jones
Gail is an excellent customer service rep! She was kind, very nice and knowledgeable. She made my moving experience very easy!
April 19, 2023
Google Public Storage Chad Thompson
Gail was very helpful and knowledgeable. She made the process super easy. Loved the experience.
April 18, 2023
Google Public Storage GIL L
Gail was awesome nd helpful .I recommend her.
April 8, 2023
Google Public Storage Karen Orr
Gail was wonderful gett I ng me all taken care of. She is a pleasure to work with!
April 8, 2023
Google Public Storage Ahdriey Pate
Gail was amazing! She got me in and out and accommodated my needs! She’s the best!
April 8, 2023
Google Public Storage Michael Shawki
Gail was really great at helping me out with moving from the 3rd floor to 1st floor bigger unit. Great guest service
April 8, 2023
Google Public Storage Demond Newson
Gail was professional and friendly. She made the process quick and easy. Love her!!!!
April 7, 2023
Google Public Storage Troy Bramlett
Hi Gail was great
April 1, 2023
Google Public Storage chris ough
Great service
March 31, 2023
Google Public Storage William Coleman
Gail was very helpful.
March 30, 2023
Google Public Storage Whit Whit
Gal was awesome very helpful. Awesome personality
March 29, 2023
Google Public Storage Delores Leonard
Gail is great!! Kudos to Gail!!
March 28, 2023
Google Public Storage Ronnice Moore
The service was wonderful and Gail really gave me extraordinary service
March 28, 2023
Google Public Storage Mike Mandle
Property well managed.
March 21, 2023
Google Public Storage Paula Walton
Great help here! Love working with Gail.
March 20, 2023
Google Public Storage Cynthia Hall
Donavan was extremely helpful with information and a tour!
March 18, 2023
Google Public Storage Lionell Jones
Gail was very helpful and took care of everything I needed
March 18, 2023
Google Public Storage Jason Grothman
Gail was fantastic. She took care of everything with a smile on her face!
March 7, 2023
Google Public Storage Stephen Gomez
Gail helped me find my unit
March 4, 2023
Google Public Storage Mackenzie Peek
Gail was amazing!!! Very professional! I’ll recommend public storage to my friends and family!!
March 4, 2023
Google Public Storage Mariana Viviano
Gail was professional and kind when I arrived to public storage and also very helpful filling out the form.
February 28, 2023
Google Public Storage Michelle Hovisjones
Gale was very kind informative and a pleasure to do business with . Thumbs up.
February 28, 2023
Google Public Storage Neal Matthews
Gail has been very helpful in helping me with moving. She has been very kind. Thank you Gail!
February 24, 2023
Google Public Storage Matt Davis
Gail helped me reserve my storage unit and even waited past closing time so I could save some money by doing it online
February 23, 2023
Google Public Storage Rick H
Gail was super nice and very helpful.
February 15, 2023
Google Public Storage Lynda Yotter
#1171 Gail was wonderful with helping me with a lock issue.
February 15, 2023
Google Public Storage Lisa Gray
The manager, Gail, was very helpful and friendly when I moved in. She took care of my needs quickly and efficiently.
February 14, 2023
Google Public Storage MattockL
Gotta say, the PS facility on mid rivers seems pretty top notch to me. Super clean. Also, the guy Donovan that helped me was awesome. I think the computer may have went down for a sec, but that man handled it in stride and I had access to my unit in just a few minutes. Very smooth. Would definitely recommend this place anyone looking for a good place to store their valuables.
January 29, 2023
Google Public Storage John Smith
Awesome experience! Gail was amazing and took good care of me and helping get settled into my storage unit! Very clean and neat
January 28, 2023
Google Public Storage lindsay rapp
Gail was awesome! She made renting a unit easy!
January 24, 2023
Google Public Storage Jay Dee
January 20, 2023
Google Public Storage Marian Iacona
Gail was a pleasure to deal with. I appreciate her kindness! She is a great lady! So happy!
January 20, 2023
Google Public Storage Corey Cleveland
The Mid Rivers Mall Public Storage is a really nice and clean storage facility. The manager, Gail, is very nice and helped me upgrade to a larger unit after I had ordered the wrong size unit online. Thank you, Gail!
January 18, 2023
Google Public Storage Briana Carpenter
Gail was awesome!!! She walked me through everything and made the process painless! Thanks Gail!!
December 10, 2022
Google Public Storage Tiffany Hafez
Excellent service by Gail - thank you!
December 8, 2022
Google Public Storage Anthony Tomten
Gail was good
December 2, 2022
Google Public Storage Heidi Hollis
November 30, 2022
Google Public Storage Heather Baldwin
Super helpful, very open. Gail was wonderful!! :)
November 21, 2022
Google Public Storage Hank Williams
Gail was great!
November 19, 2022
Google Public Storage John
PREPARE FOR SPAM! Reserved a unit got 2 phone calls from them to confirm I was still keeping the reservation over the span of 30 minutes while I was loading my truck as well as a text requesting I complete an online sign up even though the application was refusing to let me progress and finish. Got here around 4:30 which is when I told the first caller I would be out, doors locked and nobody is here. Called their number and was transferred to generic customer service by the "on-site staff". CS said I could complete my reservation online but would have to come back anyway to cancel their automatically applied insurance. Oh and they close up the rental office at 4pm. So now I get to go unload my truck and find a different storage company!
November 15, 2022
Google Public Storage Stephen Collins
**UPDATED** After I posted my review, the District Mgr for Public Storage contacted me and discussed all of my concerns and negative feedback I left, and he took corrective action to make sure I was taken care of properly. I appreciate him reaching out to me and making things better. ** When this location was CubeSmart, it was professionally ran, bathrooms and the entry area were always clean, and the Manager Kenny and his assistant Samantha were always friendly and eager to help in any way. And the prices were fair. But then came October 2021 and Public Storage bought it and the place went downhill… no one would ever answer the phone when I had a question, whole place was dirty, and a month later the rent was raised to over $200( when I had been paying $160) and so when I no longer needed the space I moved out this past weekend. Prior to moving out, I had paid the November rent, after asking someone that had finally answered the phone if I would be getting any refund since I paid on the first and would be vacating the space on the 12th. He said once the space was vacated in their system I would receive a refund. BUT THAT WAS A LIE!!! Be smart and DO NOT RENT HERE!! The people there have ZERO concern for customer service, they’ll lie to you, and they are wayyyyy overpriced! We still needed a smaller storage unit for a few things, so we went to Extra Space Storage @ Mexico/Spencer Rd. Friendly people, better prices, and just overall so much better than Public Storage!!!
November 13, 2022
Google Public Storage Dustin
October 1, 2022
Google Public Storage Mark Yager
September 17, 2022
Google Public Storage Kaydi Byington
I have had 2 units here. This second time we had stuff in there for 7 months. We had a unit on the 1st floor which cost more and went to move everything out today including kids toys and furniture. We have many items covered in mold. I already filed a insurance claim but considering it is a climate controlled unit this should of never happened.
August 24, 2022
Google Public Storage Winona Olsen
August 20, 2022
Google Public Storage Kina Heather
Well, long story, but I was stressed trying to figure out my storage. Each time I went to the office the door said "open", but it was always locked. Made a mess of things on the app trying to do it myself. While dropping off an extra lock I didn't need, someone was actually there and opened the door. Then I get a lecture because he has to clean the place and not just sit at the desk. Noting that the place is very clean, I backed off on that. But then the mixup with storage. I added and deleted. In my defense, if someone had been there when I came for help I wouldn't have ended up renting 3 instead of 1. After interrogation and repeating myself several times, he finally agreed to the refund I was due. I'm still waiting to be refunded for the lock I returned, that he didn't want to accept. Ugh. Good grief. I'm done dealing with them and in the right size now. The place is kept very clean.
April 25, 2022
Google Public Storage brent speizman
Very knowledgeable and helpful and got me taken care of right away.
February 5, 2022
Google Public Storage Chaudierre Laing
Awesome experience outstanding staff clean facility and very navigate
January 26, 2022
Google Public Storage Roderick It’s my review not yours
I had a very good experience with Glen thanks for the storage and service.
January 19, 2022
Google Public Storage Juan Dolores
January 18, 2022
Google Public Storage Gregory Darlington
Glenn made the process easy and gave us good advice. It was a pleasure working with him!