Public Storage Self-Storage Units at 8440 Saint Charles Rock Rd, Saint Louis, MO

Sharee was a great and friendly rep with great customer service. I’ll recommend her to everyone for any storage needs. Thank you again :)

Awesome experience everytime

Sharee was very knowledgeable, provided great service. Highly recommended location!!

Sharee have great customer service she got me out fast and quick. She was also a very nice and genuine person to talk to store 63114

Alma and sharee was a big help very professional unit was kept clean and always there for any questions 8440 st Charles rk rd St Louis no

i never had a storage unit before sharee helped me with any concerns i had i didn’t know what size i needed she had no problem showing me the unit sizes to help me decide she was very nice

Not sure of the young lady’s name but she is taking a psychology class. She was very helpful. The process was very smooth. She was also very informative.

Sharee and Tiffany. Best service and friendly.

Amazing experience when I visited this business. Share’e was very kind, helpful, and dedicated to customer service. Love this location!

Signed up for storage with a contract that was supposed to be for life 2 weeks later was bought out by Public Storage and the dumpsters were locked even though was part of contract and the price went up 115.00 for the same space. Public Storage is the worst company I have ever dealt with stay away at all costs.

Amazing customer service each time I come here!

Great accurate customer service. Share’e was sweet & polite she got me in and out . Thanks public storage

My experience was so great highly recommended. Share’e helped me out with with all the questions, and needs. Her personality made me feel more than welcomed, if I could give more than five stars I would.

The customer service here was awesome! I will be sure to return and to tell my family and friends about the quick and efficient service !

Awesome location, Sheree was very sweet and helpful.

Jasmine was very helpful in figuring out a small problem I had with a lost item. I returned later and she even checked in with me to update me on the status of the situation.

Spencer was great help the place is clean and secure!

Customer service was great, friendly staff. Addressed all my needs.

Sharee was awesome! addressed all my concerns and answered my questions!! Very sweet and helpful

came to this location for a last minute space and Sharee BoClair was great! super friendly and answered all of my questions thank you again :)

I came in today inquiring about storage space and Sharée really help me out she was very understanding and patient with me. I was able to find what I was looking for and left satisfied.

Came here with my wife. The lady Sharee was really nice and helpful. She was very professional and gave us a lot of useful information. My wife really enjoyed her visit. I enjoyed it as well. Thank you to Ms. Sharee.

Really amazing customer service. Sharee was extremely helpful.!

Excellent customer service, the manager Share’e BoClair is very nice and professional, she is really great she will help you with all your needs.

I must say the service is better than U-Haul’s has ever been. Great customer service!

Amazing storage facility. April is very friendly.

Very nice and very helpful.

The customer service was very helpful and give great advice that was very helpful and important..

Went to check facility out and was looked up and down by lady behind counter before greeted.

Reasonable rates and great customer service

Very great place to store all my thingamabobs and whatchamacallits. April is very sweet and knowledgeable about the business. Prices are reasonable and the units are clean. Thanks for being my go to to store all my gadgets.

April was very professional and helpful 10/10 recommended 👌

Testing

RENT HERE AT YOUR OWN RISK.. It is not a secure facility - Had a vehicle stolen from the paid parking and the management is clueless - No working security cameras or gate. Apparently, the gate is too expensive for them to fix so they aren't bothering with it. That would have been nice to know before signing a contract Smh

If you read the reviews, most of them are posted at least 5 months ago, or more. I found out in a rather insidious way that Second Attic is now Simply Storage. My original contract was through Second attic, and neither company notified me of the change of ownership. My old contract was supposed to be automatically debited from my account - which it was up to 9/29/22. I take full responsibility for not looking at my bank account, and assuming good will on either company's part that they'd notify customers of new ownership, price changes, etc. They did not and now the new Simply Self Storage wants to stiff me with a whopping $704.00 bill!!!! After shifting through emails, mail, etc., I could NOT FIND ONE NOTIFICATION of a change or contract, although the new manager claims they did. Proof??? It's amazing that once I informed the manager about not being notified, I've started receiving calls, mail, and email - proof that they've had my info the whole time. After being upset about the whole ineptness of Simply Storage, I informed the manager I would pay the $584 she told me was due by the 2/1/23. I called to verify the price, only to be informed that there's another $200 for processing!!!??? WHAT!!!??? I'm now waiting on a call from the corporate office and plan to pursue any legal action I can take if this isn't rectified. So far, this company is ripping people off!! Whatever merger they had with Second Attic was obviously not handled well. All the manager could say was that she "heard" the mail in Overland wasn't the best -

April was really nice and patient with me. I called her at least 3 times with questions and she was pleasant each time. Appreciate it

Great place friendly manager

nice facility getting a lot of upgrades. Great manager.

Amazing customer service so kind and helpful!

Second Attic can provide all of your storage needs at a fair price. The units are clean and easily accessible with 24hr access! They will also work with any issues you may have. Tina is very knowledgeable and friendly and can help with any questions or issues you have concerning storage! I would recommend checking them out

Tina service is incomparable! Always friendly, understanding and willing to help. Wouldn’t have been a customer as long as I have!!

50referal just mentioned my name Ralph

A 4×8 costs $78.00. $78!!! The gate rarely works. Random people walk around trying locks. The people are disorganized. This place needs to just be torn down. Response to owner. This is a great way to act as people aren't your customers to get out of bad reviews. Please check storage # 559 that pays your outrageous fee. Look at the name on that card. Am I a customer now? Or are you going to act like bad reviews aren't customers. I mean great business tactic but wrong for the people who would want to know.

It's always been a clean convenient and hassle free place to keep my stuff at friendly helpful staff and good security .

I am satisfied and well impressed with the service provided by The Second Attic Mini Storage! They are super friendly, professional, and responsive to the tenants. They are capable, and ready to solve your storage needs.

First impressions are not always best. And resolution is a huge deal. After speaking with management and working out some details I definitely needed to update my review. I have had several more interactions with the manager and found her both helpful and responsive. I am currently storing here and will be for a while. The problems I had were addressed quickly and personally and I appreciate the service and level of concern