Mary's customer service is top notch! I witnessed different issues and she deals with them with grace.
Mary is amazing! Great communication!
Ms. Mary Five ⭐⭐⭐⭐⭐ Star Associate Called Prior To Setting Up Storage Unit Appointment Upon Arrival She Was Very Customer Oriented & Explained Contract In Detail, Also Made Me Feel As If A Valuable Customer Including The First Visit To Assigned Unit Space Thanks For All That You Do.
I want to acknowledge the superior service the Mary has provided during my use of Public Storage on Woodson. She has always been pleasant and helpful. She deserves a raise!!
Mary is very nice, professional and is always willing to help. I appreciate her great customer service skills.
Mary is a top notch property manager, she always willing to help. She goes above and beyond for her customers. Always smiling.
The Property Manager I worked with was Mary and she is a very informative and remarkable supervisor! She assisted with all of my questions and also with getting my father moved into a sizable unit on such a short notice. She was very patient and reliable! Thank you so much again Mary; we really appreciate all of your hard efforts while working with this location.
Mary was an amazing help today with getting.e set up for my storage unit...🩵
Mary truly makes staying at Public Storage a smile. Just need the company to lower the payments back down for long term tenants, monthly payments go up way too much. Looking too move out because of this.
Mary was awesome and very informative 👏💪🏽
Mary is amazing!!! Give her a raise!!!
Best storage in town! Mary is always so so helpful!
This was the best customer service experience I’ve had it a long time. Mary was very helpful and kind. We came in overwhelmed and Mary was patient and attentive with us regardless of our situation. We left feeling relieved and with clarification. I’m so blessed that my mother is able to rent here and know that her belongings are safe and that the employees will take great care of her with future clarifications. 10/10 will rent here if I ever need to store some things myself!
My experience with Mary at public storage was fantastic she helped me pick out the right storage unit for all my stuff and walked me through the process it was super easy. Thanks again Mary
Mary is an awesome property manager. I highly recommend this location.
Mary was extremely professional and knowledgeable. Great customer service 👏
Mary was very patient and kind during the process of my rental would highly recommend this location and her customer service is amazing
Mary and Makenzie were very friendly with all the questions I had to start up renting a new unit. I have been very pleased with their hospitality:)
I would Like to share my experience with Mary on 7900 Woodson at public storage. She is a very polite, patient and understanding person with a lot of knowledge of what's going on with my account. recommend you You guys to give her a raise five stars for mary
Mary has outstanding customer service. She's very personable and easy to talk to. We need more people like her in customer service.
Marry is a beautiful person on the and she care about here job and here work and take care of the customers she is one of kind she need a beautiful raise
Mary always takes good care of me!!! Always on property cleaning with a smile!
They were awesome and fast
I came in to look at a unit and the service was amazing and the property manager Mary was very knowledgeable, kind and well spoken I definitely will be back to rent.
Amazing service and extremely nice. Quick and easy!
There should be a employee of the month
Mary was super friendly & fast service 🫶🏼💖
Mary She was a sweetie, she showed me everything I needed and she was just great.
Great experience! Mary was super nice and knowledgeable
I've had this storage for a few years, the service has always great. I just received a new door, and my property was safe and secure. Thank you public storage for keeping my valuables safe.
My stuff, unfortunately, has been here way too long. 5/6 yrs too long. They increase the cost $50 every year. Just raised mine to $366/month. I'm not sure it caps off at all. I started at $110/month. It's mice infested & roach infested. For $366/month! Gotta get my stuff out asap. I DO NOT recommend.
They are so helpful and nice there with a smile and good attitude nice place to store your stuff and vary clean.
Mary is fantastic she has always helped me with anything I had going on with my storage she’s amazing with everything that she does 10/10 highly recommend to anyone.
We pay for the climate controlled unit, they keep it at 50 in the winter in 85 in the summer. Wish it was 65-75 max. SOOOO many bugs and mice!! We've caught 8 mice in 6 months. We catch them using the glue boards that we buy. The company installs little poison bags but we've never found them to be chewed on by the mice. The picture of the glue Board of the Crickets is taken after one week we have gone through 10 packages of four count glue strips in the 8 months we've been there. The other photo is showing the mice droppings, you have to zoom in. Not much competition in Raytown for climate control units unfortunately. They also will not lock you into a rate they change our rates frequently based on supply and demand.
Mary was amazing and fantastic with her great customer service very unique she had the most patience she helps me with all my problems.
Upgrading all the time. Helps with the expensiveness of storage units.
Wonderful host
Good value for secure storage
Deon, was so amazing, pleasant, polite, and most of all knowledgeable and helpful. He made my experience very fast, easy. His effort was truly appreciated.
10/10!!! I was in a pickle and have never done this before, a lady by the name of Mary helped me out, and was the nicest person. We were able to find a unit that was perfect for me at a fraction of the cost I was going to pay elsewhere. Definitely recommend this to younger adults.
Mary was an amazing individual to deal with. She made the process of finding the right size storage unit as seemless as possible! I would highly recommend going and seeing her for your storage needs!
They have everything you need
Mary is THE BEST! We couldn’t get anywhere with anyone that we talked to until we spoke with Mary!
Property manager Mary is the best great
Communication Everything! active in the yard she keeps the property clean everything.
Property manager Mary is the best great
Communication Everything! active in the yard she keeps the property clean everything.
Property manager Mary is the best great
Communication Everything! active in the yard she keeps the property clean everything. She doesn’t just take your payment she talks to u like family not a customer it and that means a lot thanks Mary they lose u they lose my business keep up the great work!
Everytime I come to make a payment Mary is always happy and smiling! She always has the answers to all my question. Just
love her! Hard worker! Give this girl a rolaise
Ms Mary I like her she’s friendly and very helpful with my storage unit and she has her customers in mind of their properties
Ms Mary is very responsible and loyal representative and very with storage unit and we will continue to work with her
Mary , first time meeting ,Mary was a very positive experience..She is well knowledgeable an has great customer service... Always smiling..
Mary helped me with a unit and the customer service was GREAT! Very happy. She answered all my questions and made me feel welcome. 5 stars!!!
Mary is awesome! Always willing to help and take care of all my needs. Her customer service is amazing, always smiling.
The caring & proffessional treatment by Mary of our entire family has been awesome! We rent 2 Storages here: going on almost 5 years now. We have never had any issues at all. Easy access & Super freindly, helpful service always! Thank you again Mary! Recommend this Public Storage to all who need a great place! Mike
Not impressed at all. This facility has been a TOTAL NIGHTMARE. WOULD NOT RECOMMENDED THIS LOCATION TO ANYONE!!!
Rented a 10x30, seem to be reasonable price easy to get in and out of and secure
The person responsible for the location is a manager and takes care of other locations so it is hard to ever get help with any issues.
Michele was very friendly and extremely helpful!!!
Michelle helped me and she was great
Michele was awesome & friendly
Excellent customer service!! Michele was so understanding and helpful in assisting me to rent my storage space!! I so appreciated her patience and the time she took with me to complete the quick process!!
Michelle has been awesome to me. Her help has been outstanding. I definitely would recommend to anyone.
Michele has been amazing & kind
Michele was amazing, quick & knew her stuff!!
Michelle was very helpful & amazing
Michele was helpful , very friendly & been renting for years
I have had multiple units here, over the period of multiple years....the lady Michele who works there is always very informative and willing to help!!!
MICHELE IS AWESOME! VERY HELPFUL CALMED MY FEARS WHEN ACCOUNT WAS MESSED UP. SHE IS VERY PROFESSIONAL WIAACPKEASANT
Michelle is a Rockstar and is always very helpful.
Michele was helpful & friendly
Michele has been friendly & very helpful
Michele was awesome, she knew exactly what I needed to store my belongings! if you need a storage space come see Michele over at Woodson
Michele you as GREAT, she knew exactly the size unit I needed & how to protect my belongings. give her raise!
Michele was so helpful & knew exactly what I needed
Michele was super helpful, loved the customer service!!
Michele was very helpful. She is very pleasant. I will enjoy the relationship with your company as well
This storage location is one of the worst around. They do not have any good customer service people. They signed me up for autopay without my authorization, they cut the lock off my unit after payment leaving my unit unsecure. Find another place to store your things.
Very helpful and friendly
Michelle has been my lifesaver on more than one occasion. Michelle is always a great help. Excellent customer service skills. She goes out of her way to explain the policies and procedures in a way that you can really understand. She provides a warm welcoming atmosphere and is ready and willing to help you. I recommend everybody come here! The Units are clean, and they have climate-controlled units available to meet your every need.
Ok for space storage. Decent units. Squirrelly ingress/egress. Roads need some attention. I don't have a unit at this location! Too far to be readily accessible for me personally.