Very smooth process both signing up and transferring
Jessica was incredibly helpful and professional. The process was easy and quick!
A good company will always work hard to make the customer happy. So is the case with Hopkins Public Storage. We had an issue about rate hikes and I wrote a strong review. The company contacted me and bent over backwards to accommodate me. I am very happy with the results and I highly recommend this company and this facility for your storage needs. Thank you, Sarah!
Dan was very helpful, great experience!
Very affordable storage center.
Second storage rental- love it! Dan is the best!
It took like no time to get things done and knowing my circumstances I feel very appreciated.
Dan is very helpful and friendly!
I had originally rented a space that ended up not working for what I needed and I went into the office and worked with the owner and she helped me out. We got the perfect fit for what I need and got an amazing price! Such great customer service!! Recommend this place to anybody!
Very nice dude and smooth experience
Dan was awesome, he made everything smooth as possible. Great job Dan.
He was very attentive and helped me with everything I needed.
Jessica did an amazing job and we had fun.
Great service. Dan was very helpful.
Dan has great customer service and did amazing helping my sister figure out her storage issues!
Dan is working out GREAT!! VERY HELFULL! The grounds are a lot cleaner and he takes ake an interest in the space - very important in a manager!
Dan is very helpful, professional, accommodating and friendly
Dan was great and super helpful! I would highly recommend this business!
Dan did a great job setting us up with our unit!
Dan the manager is very helpful and friendly. Their prices are always fair. Would recommend!
The management was very helpful. They also returned my phone call in a farely quick manner. Thanks public storage of hopkins
Dan took quick care of my problem when it was difficult for me to park in my original spot. I have an easy to get to place now to take my boat in and out, which I do quite often throughout the summer.
Friendly, courteous, helpful. Thank you Dan!
Exceptional Service and Secure Storage Solutions!
We recently utilized Public Storage for my storage needs and was thoroughly impressed. The staff greeted me warmly and guided me through the process with professionalism and patience. The facility itself is impeccably clean, well-maintained, and offers round-the-clock security, ensuring the safety of my belongings.
The convenience of access made it easy for me to retrieve or store items according to my schedule. Additionally, their transparent pricing and helpful staff ensured we got the perfect storage unit size without any hidden fees or surprises.
Overall, Public Storage exceeded my expectations. Their commitment to exceptional service, combined with secure and well-maintained facilities, makes them my top choice for storage solutions. I highly recommend Public Storage to anyone seeking a reliable and hassle-free storage experience.
Rental was easy and convenient. Dan was great to work with.
Dan was awesome, great costumer service, answered all my questions. Made moving my mom in easier.
Shout out to Dan at the Hopkins Public Storage! Super helpful and was immediately available to help me out and answer my questions. Thank you Dan! You are appreciated!
Loved working with public storage, it is an interesting job with great perks. Just visited the Hopkins location to purchase some of my moving supplies and Craig and Dan helped me out, they were both nice people. I would recommend Public Storage for your moving supplies, storage units, or a place to work.
We currently have a storage unit and have had multiple problems with the door breaking off and now our lock rusting. Property manager does not call back to voicemails, and it took 4 months for our door to be fixed. As an event organization, we need to have full and timely access to our unit. Unfortunately, there is poor communication from manager and Public Storage customer service. I would recommend looking elsewhere with better staffing and communication from the manager!
Public Storage in Hopkins is clean and accessible.
This is exactly what I needed. I thought I would had to postpone my trip due to limited time before I vacate my apartment . This was my first time renting a storage unit and I was concerned about whether the space would be enough to fit my one bedroom flat. The gentleman Jordan went above and beyond. He routinely calls to make sure I plan to move with my reservation, listened to my concerns, and scheduled a visit to show me different units size. He even gave me some great tips on how to maximize the space. I left the place feeling assured with all my questions answered. Truly great customer experience. Thanks a lot Jordan. Hope you see this.
Had some issues with moving out of large unit to smaller due to staffing but they made good on all.
Jordan was very easy to figure everything out with me.
The manager has no heart and will gleefully take and sell everything you have if you're not careful. NOTE: since it's not a living space rental law does not apply, he can just evict you and sell off your stuff I he wants to. What a racket, taking advantage of the poor.
Best customer service I have received any where Dan was so help full showed me a unit and showed me how to store my items as Well as let me know the things I would need in order to store my items correctly I would recommend over and over again as he went above and beyond
Dan was really helpful and the space is nice and clean
Excellent experience with Lisa and John. Thanks for your efforts. Looking forward to doing more business in the future.
Great place. Did everything online. No issues. Good price.
Friendly Manager clean units.
This Public storage is well maintained and I am always able to get an answer from their staff really quickly. I will only go to this public storage!!
My place was broken into and the cop said this is not the first time.
Sterling was AWESOME. Very helpful, knowledgeable and friendly! Helped me get the perfect spot!
Sterling accommodated my needs in timely manner and conducted his self in a professional manner throughout the process. Thank you so much for your efforts!
I went into this location to find me a place to store my items. When I showed up, I walked in and the place looked very nice and well-kept. I was greeted by the clerk there named Sterling. He was very nice and professional. I got to asking him about how much my monthly would be and we went over that, he also went over the $1 promotional deal, which I thought was a great idea. He said he could show me the property and we did, the property is very nice. After talking with Sterling, I decided that it was just a little out of my pay range and decided to continue to look around, but if it was in my price range I would definitely store my items there. The place is very nice and well-kept and the staff there are amazing.
Was looking for a storage unit and I came in looking to find some information on size, pricing, etc. Sharon was a great help with getting me all the info I needed. Will definitely be recommending.