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Address

8121 10th Avenue North
Golden Valley, MN 55427

Phone

763-251-5108

763-251-5108

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

763-251-5108

763-251-5108

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 24/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 24 /mo $ 30
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 24/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 24 /mo $ 30
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Public Storage App Promo - Desktop
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    All new rentals subject to one-time $29 admin fee.

    10'x5'
    Online only price
    $ 51/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 51 /mo $ 64
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    10'x5'
    Online only price
    $ 55/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Climate Controlled
    • Downstairs/elevator
    $ 55 /mo $ 69
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    8'x10'
    Online only price
    $ 68/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 8'x10'
    • Outside unit
    • Drive-up access
    $ 68 /mo $ 84
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    10'x7'
    Online only price
    $ 68/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x7'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 68 /mo $ 85
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x7'
    Online only price
    $ 68/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x7'
    • Climate Controlled
    • Upstairs/elevator
    $ 68 /mo $ 85
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 96/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 96 /mo $ 120
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 96/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 96 /mo $ 120
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    12'x20'
    Online only price
    $ 98/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 12'x20'
    • Uncovered parking
    $ 98 /mo $ 122
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    8'x16'
    Online only price
    $ 103/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 8'x16'
    • Outside unit
    • Drive-up access
    $ 103 /mo $ 129
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    10'x10'
    Online only price
    $ 104/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 104 /mo $ 130
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    12'x25'
    Online only price
    $ 107/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 12'x25'
    • Uncovered parking
    $ 107 /mo $ 134
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 131/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 131 /mo $ 164
    Online only price
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    12'x30'
    Online only price
    $ 136/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 12'x30'
    • Uncovered parking
    $ 136 /mo $ 169
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    12'x33'
    Online only price
    $ 149/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 12'x33'
    • Uncovered parking
    $ 149 /mo $ 186
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    12'x35'
    Online only price
    $ 158/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 12'x35'
    • Uncovered parking
    $ 158 /mo $ 197
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 222/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 222 /mo $ 278
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 234/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Outside unit
    • Drive-up access
    $ 234 /mo $ 292
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x25'
    Online only price
    $ 301/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 301 /mo $ 376
    Online only price
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x28'
    Online only price
    $ 319/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x28'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 319 /mo $ 399
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Minneapolis Storage Units Near Highway 55 and Highway 169

Storage units in Minneapolis are available near Highway 55 and Highway 169 in the Golden Valley area of the city.
Get your outdoor items organized with a 5x10 storage unit, which can hold sleds and skis, fishing gear, sports equipment, bicycles, camping supplies, and golf clubs. With Medicine Lake and Golden Valley Country Club both nearby, it's easy to enjoy doing what you love without the extra clutter at home. Of course, if you prefer staying busy inside, 5x10 storage units are also great for arts and crafts supplies, instruments, and clothing.
Popular 10x10 storage units are ready to help you get the whole house organized. Perfect for busy families, those who have downsized, or anyone looking to get organized and maximize their space, 10x10 storage units can hold all the appliances, furniture, and electronics you don't have room for.
Of course, if you've got a Paul Bunyon sized haul, we've also got 10x20 storage units that can hold up to five rooms worth of stuff. 10x20 storage units are perfect for your largest storage needs, including moving and home renovations.
Once your stuff is stored, you'll have more time to discover the best of Minneapolis, including the Bell Museum, Walker Art Center, and the historic and trendy Warehouse District.
This location offers both indoor climate controlled storage units and outdoor storage units for driving in and dropping off, so you're sure to find something that suits your storage style. For the most modern experience in self storage, use our eRental program to book a contactless move-in today!

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 223)

December 2, 2024
Google Public Storage Tim Scully
Lisa was above and beyond helpful!!
December 1, 2024
Google Public Storage Michelle Francis-Daintith
Lisa was amazing, her patience was outstanding
November 25, 2024
Google Public Storage Dustin Nelson
Lisa is the best! She was so incredibly friendly and helpful with returning my lock. Public storage is lucky to have her!
November 15, 2024
Google Public Storage Andres Betancourt
Kelly was amazing she provided us a great customer service experience with her great attitude and positive communication skills throught out the transaction
November 3, 2024
Google Public Storage Steve Mullen
October 28, 2024
Google Public Storage rusty hunter
Lisa was great. Got me a spot exactly where i wanted so I can get my boat out more now. 10/28 - Just vacated my outdoor spot because it was no longer needed. Lisa and Kelly very helpful getting me wrapped up.
October 21, 2024
Google Public Storage Mark Quaye
Lisa was helpful
October 13, 2024
Google Public Storage Esther Onami
I worked with Lisa and she was amazing walked me through everything made me feel comfortable with my purchases
October 10, 2024
Google Public Storage Gina
Lisa was extremely helpful and went above and beyond to help me! Super friendly, great customer service!
October 3, 2024
Google Public Storage Kurt Snuggerud
Kelly was willing to assist me with my storage needs. She has been great in this timely process.
October 2, 2024
Google Public Storage Thomas Henderson
Again worked with Kelly for a second space in Golden Valley. She is great. Thanks Kelly.
October 1, 2024
Google Public Storage Sara Thompson
Lisa was so kind and helpful today! Building is always clean and well maintained. Thank you! I highly recomend :)
September 29, 2024
Google Public Storage Brett Grendahl
Mary Rose takes care of her customers with a smile. She knows her stuff!!
September 26, 2024
Google Public Storage marlene whittaker
Kelly has very good customer service with a smile 😃 .
September 13, 2024
Google Public Storage David Docherty
Lisa was very helpful, knowledgable and got the job done. We were not sure if we would rent a space, but she made it easy to do so. Thanks Lisa! Dave
September 7, 2024
Google Public Storage Chelsie McGrew
If you're looking for a storage facility in Golden Valley, this is the one! Kelly is AWESOME; always willing to help with a cheerful attitude. I'd sway from the Winnetonka location, Michelle, the on site facility manager isn't helpful and rarely there to assist.
September 6, 2024
Google Public Storage Morgen Q
Lisa rocks! We ended up needing extra storage in a pinch, and she helped us find the best deal on a space that was neighbors our existing unit. She was friendly and informative and got us exactly what we needed -- and quickly. So glad we ended up working with Lisa & at this Public Storage!
September 5, 2024
Google Public Storage Karrie Hannon
I can’t remember the last time I’ve had such amazing customer service as I just had working with Kelly and Lisa At the Golden Valley location! Thank you both so much for all your help.
September 3, 2024
Google Public Storage Rob Drake
Have rented with them for a few years now - a few callouts *Place is always spotless and clean *Never have an issue getting a cart *Worked with Kelly getting 2nd unit - super helpful and nice *They help set up the app which makes entry/exit super easy
September 3, 2024
Google Public Storage Melissa McKay
September 3, 2024
Google Public Storage Jessica Staples
Kelly was SO helpful! She took the time to help me out and I really appreciated her!
September 3, 2024
Google Public Storage Leigh Lancaster
I would definitely recommend this location to anyone looking for great customer service! Kelly was able to help me out on the same day I needed it. She totally saved me a massive headache! 5 star service! Thanks you guys!
September 1, 2024
Google Public Storage Lisa Quintus
Lisa has been extremely helpful! My daughter and her husband rented a different storage unit that was not going to fit their needs, so we came here at short notice, and she helped us find the perfect storage unit; she checked back many times to see if we had what we needed. The facility is very clean, accessible and well-managed with awesome customer service. Five stars all the way around!!!
August 30, 2024
Google Public Storage Melanie Daas
Staff here was SO kind and even helped me out after-hours! Kelly was so incredible & sweet, going over the top. Thank you again!
August 27, 2024
Google Public Storage Anna Franklin
August 25, 2024
Google Public Storage Chris Evans
Lisa was fantastic!
August 23, 2024
Google Public Storage James McClaskey
Kelly and Lisa make renting here worth it!
August 23, 2024
Google Public Storage Julia D
Lisa is fantastic, sorry I couldn't review yesterday. Use this storage!!
August 20, 2024
Google Public Storage Max Ackerman
August 19, 2024
Google Public Storage Colleen Obrien
Lisa was great! Really helped my 85 year old mom with a huge move from arizona!!!
August 12, 2024
Google Public Storage Luke Smith
August 5, 2024
Google Public Storage Val Floyd
Lisa and Kelly is great; have been at this location for a while and they have always been great
July 28, 2024
Google Public Storage Daniel Barnes
Lisa was super helpful and cheerful when I asked about checking out. I really appreciated it and she put a great face on this business. Thanks!
July 26, 2024
Google Public Storage Jodi Matson
We stopped in today to arrange for a storage unit. Kelly was very helpful and friendly. She answered all of our questions and made the experience very pleasant.
July 25, 2024
Google Public Storage Rebeca Meyen
The staff I worked with, I believe her name was Kelly, was very kind and helpful. She helped me figure out the size unit I needed and answered all my questions. Later I had questions and Lisa was able to help answer them and show me a better way to access my unit.
July 24, 2024
Google Public Storage Matthew Mankey
Poor service - no one their and they are clueless
July 20, 2024
Google Public Storage Eduardo Wolle
Kelly was stupendous in helping us acquire a storage unit and get us settled in.
July 19, 2024
Google Public Storage Natalie Kay
Kelly could not have been more helpful! She was super patient with us while we requested to see multiple units. I would recommend working with her or anyone else at this location. Rates consistently rise as is common with any large franchise, but the customer service at this location helps justify that increase.
July 18, 2024
Google Public Storage Karen Close
Kelly and Lisa are BADASS! 10 STARS
July 14, 2024
Google Public Storage Ian
Lisa did a great job helping me thru the rental process
July 10, 2024
Google Public Storage Mitch Reinke
Michelle was great. She upgraded my unit free of charge for one that needed repairs on my first visit
July 5, 2024
Google Public Storage Kevin
Clean facility, customer service is on point and Kelly and Lisa are awesome.
June 26, 2024
Google Public Storage Lameterice Sloan
Kelly gave me the best customer service while getting cursed out by another disgruntled customer that was upset with customer service. Kelly handled that professionally all while helpping me with my storage needs.... Thank you Kelly you are awesome....
June 25, 2024
Google Public Storage Amy Holzman
Kelly has been awesome in helping me to find the most appropriate storage units/options for my ever-changing needs! Thanks, Kelly!
June 24, 2024
Google Public Storage Thomas Martin
Lisa was extremely helpful in answering my questions and gave me the tips of the trade for navigating their system.
June 23, 2024
Google Public Storage ahmed Royal
I want to thank a lady named lisa she is very helpful and wonderful person she deserves five star
June 23, 2024
Google Public Storage ASAHAL DISTRIBUTION INC
Lisa was wonderful and helpful Welcomed me and make me feel more enjoying it
June 20, 2024
Google Public Storage Mark Considine
Kelly was great! Very nice and helpful.
June 13, 2024
Google Public Storage Kyle Harthan
Great service and convenience. Lisa was terrific with helping me with moving me in and out of my storage unit!
June 13, 2024
Google Public Storage Mychal Crowder
Lisa is the best!!!!
June 10, 2024
Google Public Storage Etheria Hart
Lisa was amazing in helping me with renting a storage unit. She need a pay raise. She was exceptional.
June 9, 2024
Google Public Storage Sarah Crawford
Kelly and Lisa were so helpful!
June 9, 2024
Google Public Storage Alex Saunders
Quick and easy with Lisa’s help!
June 7, 2024
Google Public Storage Robert Whitlock
June 5, 2024
Google Public Storage Douglas Hanson
Lisa was great. Followed through on everty detail. Very curtious. This local shop is great. I can't say the same for the larger Public Storage company. It seems the longer you rent a spot the more they punish you by raising rates every 3 to 4 months. I experienced an overall 32% increase over twelve months. You would think that a loyal renter would be rewarded, not punished. Despite the great local service, I may have to look at moving my RV in the near future, or upon the next increase.
June 3, 2024
Google Public Storage King Maro The Jeweler
Lisa stayed after her shift was over to make sure my rental was completed. Awesome job Lisa
June 3, 2024
Google Public Storage Lynette Vizenor
Lisa and Kelly are awesome!
May 31, 2024
Google Public Storage Cindy Mundahl
Lisa at Golden Valley location is always helpful and courteous and kind. She has always had the answers to all of my questions. Today I worked with Kelly. She was awesome to work with also
May 27, 2024
Google Public Storage Brian Svendahl
Lisa was great!
May 25, 2024
Google Public Storage ashly karl
Kelly is amazing! I had a complicated situation and she was like a best friend walking me through it. If I could send fireworks out of this review I would!
May 19, 2024
Google Public Storage Charlene Samarah
Very professional staff. Very clean safe and Safe. Always available to reach and friendly and cheerful
May 19, 2024
Google Public Storage Raa Eldergaad
Lisa was very helpful in showing the facilities to me.
May 10, 2024
Google Public Storage LILIVI CORDERO
I had a great experience with the help of Kelly...
May 5, 2024
Google Public Storage Aspen Watson
Lisa was amazing, super helpful, gave me a great tour of the whole place and took the time to make sure that everything worked just right. Wonderful service!
April 28, 2024
Google Public Storage rmtl
Lisa goes above and beyond and provides 5-star customer service! She was a great help to us, and took the time to give us detailed information regarding billing and vacating our storage unit, to ensure we have an easy experience.
April 28, 2024
Google Public Storage Christopher Metkus
Lisa was great!
April 23, 2024
Google Public Storage Kevin Bebensee
April 18, 2024
Google Public Storage Rachel Peterson
Lisa was VERY hopeful!
April 15, 2024
Google Public Storage Roberta Arnold
Lisa is the double bomb dot com Their facility IS ALWAYS CLEAN AND THEY ARE ALWAYS, ALWAYS VERY HELPFUL WHEN NEED BE. I WOULD CERTAINLY PICK PUBLIC STORAGE OVER ANY OTHER FACILITY AROUND FOR A NUMBER OF GOOD REASONS. We've been renting here for quite some time a little more than a year and have never had an issue with anything. The only thing I would like to see different maybe is staying open longer than 9pm but I'm only one person and I wouldn't know how other people feel about this or if it would even matter. Robbie and Kevin
April 15, 2024
Google Public Storage Dale Wilkinson
Lisa was very helpful.
April 8, 2024
Google Public Storage Nicole Mommy
LISA is the best she helped me escape from my public storage nightmare.
March 31, 2024
Google Public Storage Brian Clarke
Lisa is great! Always very helpful and kind.
March 31, 2024
Google Public Storage Elizabeth Langhans
Great, clean storage facility and even better customer service - Lisa was incredibly helpful and friendly when I needed assistance yesterday!
March 29, 2024
Google Public Storage Anders Osthus
Lisa was friendly and took time to show us the back garage entrances that can be useful to unload in the rain and snow.
March 28, 2024
Google Public Storage Ted Daman
Great experience working with Lisa she was fantastic on the tour!
March 24, 2024
Google Public Storage Caitlin Albrecht
I just moved out and Kelly was absolutely wonderful helping me get what I needed. Such a smooth process. Kelly rocks!
March 19, 2024
Google Public Storage Angela Lane
Thanks for your help Lisa
March 18, 2024
Google Public Storage Edward Paul
Thank you so much Lisa for taking time to answer all my questions you were so friendly and helpful even tho u knew I was t going to rent yet if I ended up renting I will definitely rent thru public storage thanks again Lisa
February 29, 2024
Google Public Storage David Anania
Lisa is doing a fantastic job at the Golden Valley location! She’s very friendly and professional!
February 25, 2024
Google Public Storage Whiterun Guard
February 24, 2024
Google Public Storage Julie
Lisa was great! She went over and above in helping me understand my storage rental. She is very friendly and helpful every time I stop in!
February 23, 2024
Google Public Storage Kim Opat
February 22, 2024
Google Public Storage Abdirahman Sulub
Lisa was amazing and very helpful
February 20, 2024
Google Public Storage Mark Harrison
Lisa was great to work with and was very helpful.
February 19, 2024
Google Public Storage Sri Widodo
Lisa the associates who know a lot about renting storage very knowledgeable I recommend people to come & rent here
February 19, 2024
Google Public Storage Michael Walters
Lisa at the front desk is a gem! The building is well-lit and clean.
February 18, 2024
Google Public Storage Michael Frascone
February 13, 2024
Google Public Storage Rahni Williams
Lisa is amazing and knows her business 😁
February 9, 2024
Google Public Storage Burk Biggler
Kelly is the best! She has helped us on multiple occasions and at multiple locations. She is always so friendly and knowledgeable. It has always been a great experience! We know when we walk in and see her that things will go smoothly!
February 3, 2024
Google Public Storage Caleb Postma
***The way that Public Storage, the company, treated me when I was vacating my unit was ridiculous. These 5 stars are for Kelly, the manager of this facility, who stood up for me during the process.*** I had intended to move out at the end of January, but stopped in for some cleaning the next morning, and asked if they could prorate February’s payment since I only used the unit for a few hours of that month. Given that they had been happy to prorate my initial payment when I first rented the unit, I assumed it would be no big deal. Kelly called me that morning and informed me that it was actually a big deal, as company policy required her to charge me the full payment (which had jumped from $129 to $192 in the 17 months I’d rented from them). Being a rational, caring person, she felt that that was unfair, and told me she would look into canceling the charge. Long story short, Public Storage would not let her do that, customer service told me to pay it, take it up with collections, or pay a $177 late vacate fee, and that I should have known better than to access the facility on the first. While that is true, let me point out that this is a company that owns metal boxes and parking lots that they let people put stuff in, in exchange for money; not exactly a high stakes industry. I’ve had far less trouble negotiating medical debt, speeding tickets, and insurance claims than I had with this situation. Kelly was on the same page and spent way too long working way too hard with way too many people to finally get this charge cleared. I had spent most of that week and the one before fighting a $5000 HOA assessment, and had heard some variation of “screw off, you should have known better” over and over the whole time. Obviously Kelly didn’t know that, so she also couldn’t know how much it meant to me to end that week having someone invest that much effort into battling corporate nonsense on my behalf. So if you have to put up with being ripped off and treated like a child in order to store your stuff, do it here because at least the manager really will have your back.
February 1, 2024
Google Public Storage Dean Cook
Thank you, Lisa! You made the move-in process easy!
January 29, 2024
Google Public Storage Emigdio GonzalezFigueroa
January 8, 2024
Google Public Storage Warren Klibbe
I rented a storage space at the Golden Valley, MN facility. Lisa and Sam from Public Storage provided great customer service that went well beyond my expectations to make the experience a smooth one!!
December 2, 2023
Google Public Storage Jonathan Wendt
Truely appreciated working with Jim in the Golden Valley location, it's rare to get such a high level of service these days
November 17, 2023
Google Public Storage Jay Haugen
Tremendous facility
October 23, 2023
Google Public Storage James Maunder
Lisa, She went the extra mile. Thanks.
October 22, 2023
Google Public Storage Bethany Fischer
Lisa was amazing!! Very kind, knowledgeable, and service oriented with a smile. Do whatever you can to keep her!!
October 9, 2023
Google Public Storage Carlos Laage
Lisa did a great job!!!
September 28, 2023
Google Public Storage Kelly Tranberg
Jim help me with getting a unit today he was very helpful and has amazing customer service skills
September 25, 2023
Google Public Storage Justin Gondeck
Lisa was fantastic helping me recover an item I left outside my storage unit. Fast and friendly service!
September 20, 2023
Google Public Storage S Guertin
I've been using this storage for a couple years now and am very happy and satisfied. Thank you Lisa for helping me the other day when I came in to pay my bill. I so appreciated your patience, help and time.
September 18, 2023
Google Public Storage Gray Zawu
We met Lisa at the 8121 golden valley location.She was awesome..great customer service!!!
September 17, 2023
Google Public Storage Charlotte Campbell
Lisa and Jim were very helpful! Clean and nice facility.
September 17, 2023
Google Public Storage Sam Schultz
Jim and Lisa were amazing!
September 11, 2023
Google Public Storage James Calderaro
Lisa was fantastic giving me the full tour and setting up my account. She gets full marks in my book!
September 8, 2023
Google Public Storage Thomas Herman
I want to share this experience I had with Public Storage, so others don't fall into the same trap. I rented an RV Storage space in the Golden Valley facility. I recently vacated the space. I used the Public Storage app on 8/10/23 to schedule the move out date. I vacated the spot on 8/24/23. I scheduled 9/3/2023 as my vacate date on the app thinking I didn't want to deal with them having to credit the last few days of August. I had already paid for the month of August via auto pay. (I thought mistakenly that Public storage would prorate the rental rates.) I received a call on 9/3/23 from Public Storage telling me that I owe rent for the entire month of September since I entered 9/3/23 for the move out date. I did receive an email earlier confirming the move out and it just communicated to pay the bill that was due. I had no detail regarding balance due after vacate date. I thought they were referencing the bill that was paid via auto pay for August. Why did Public Storage wait until the day of the vacate to call me? I scheduled the move out on 8/10/23 24 days earlier. If I would have gotten a call even a few days prior to the vacate date I could have easily changed the date. I explained the situation to the person who called, and she told me there was nothing she could do and that if I didn't pay the bill for September of 220.00, they would quickly send me to collections, and I could never rent at Public Storage again. She told me that they couldn't rent the space to someone else for September since I had the date set at 9/3. Interestingly I moved into the space on 3/27. (not the 1st of the month). They also had my vacate information via the app 24 days earlier. I got the contact information for the district manager and sent him an email asking for help and of course I never got a response. Here is what I have learned. 1/ Don't use the app to schedule your move out. Talk to a person. (However, this is difficult as there is seldom anyone in the office.) 2/ Understand the terms. Make no assumptions. I have been a good customer to Public Storage for many years and would have expected at least be called or emailed back by the district manager. I own a small business and value my customers. If they make mistakes, I always help them out as I want them to be happy and continue to do business with me. Apparently not the case with Public Storage.
September 4, 2023
Google Public Storage Kevin Karkhoff
Clean facility professional people business orientated they know what they're doing I'd recommend this facility to anybody
August 24, 2023
Google Public Storage Sean Serie
Lisa was very patient and super helpful
August 13, 2023
Google Public Storage G P
Lisa and Jim were very friendly and helpful! The place was always clean. Overall very nice facility. Thank you!
August 8, 2023
Google Public Storage Aditya Pathak
This place is really clean and tidy. The check in process and maintenance was great. Was helped by this amazing lady, Lisa and she really spent time to make sure I got the best possible locker based on the number of furnitures I had.
August 7, 2023
Google Public Storage Victoria Brown
I paid for this whole month it's only the 7th of the month today and I was vacated from my storage unit without public storage's permission. I wanted to exchange my key for another key but was told I could not because "I was already vacated" (without my permission and all my concerns addressed first). Communication with them was difficult because they were not in their office when I needed to speak to them and there was no phone number provided at the indoor entrance to their office. Multiple doors nearest to my storage unit was not repaired the whole time I rented there so I had to travel far to access my unit. Bathrooms had broken down facilities as well that were never repaired during the whole time I rented too. All these broken facilities management was aware of but nothing was repaired in the whole time I had rented with them. I hope to have my concerns addressed and to update this review.
August 1, 2023
Google Public Storage Rabia Cheema
Jim was amazing! Had a great experience with renting out our new storage space. Jim helped us find a unit that worked best for us, he is very knowledgeable and kind!
August 1, 2023
Google Public Storage Muhammad Abuzar
Got help from Jim. Really helpful and understanding. Gave us a thorough tour of the features. Really appreciate his positive attitude.
July 22, 2023
Google Public Storage John Elliott
Jim’s customer service is top notch and helped us find a place right next to the garage for minimal walking. His attention to detail and kindness will keep us coming back to use his storage space!
July 22, 2023
Google Public Storage Tracy Leavenworth
Jim was wonderful- he was kind and knowledgeable, and his service was exceptional. Thank you!
July 21, 2023
Google Public Storage Silas Buus
Jim was a very helpful manager. He went above and beyond helping me store my snow plowing equipment. He helped me as there were even bumps in the road with door-size being an issue. I am very grateful to Public Storage for the service Jim provided.
July 20, 2023
Google Public Storage J Karl
I found the manager of this facility to be very friendly and professional. He listened to my needs and worked to provide a solution for me. I definately recommend this facility and the manager, Jim to anyone seeking storage solutions.
June 21, 2023
Google Public Storage AJ Knox
Lisa, is an incredible person and exemplary at her job!
June 15, 2023
Google Public Storage Alma Hirschfeld
Jim and Lisa are awesome and great customers service and great smile 😃 thanks for the wonderful service you guys rock
June 13, 2023
Google Public Storage Jennifer Larson
Friendly service!
June 9, 2023
Google Public Storage music4anything
Jim, Lisa and Scott are great, attentive, provide solutions and do everything possible to make things go smooth. Highly recommended.
June 6, 2023
Google Public Storage Jeff Bickler
Jim is great!
May 25, 2023
Google Public Storage Jane Panning
This is my second year renting a storage unit at this location and we'd highly recommend. Lisa was so helpful in walking me through the process and even followed up to see if everything was meeting our needs/expectations. We love this facility because it's reasonably priced, clean and easy to load/unload our belongings. I would highly recommend holding a unit online but completing the contract in person.
May 13, 2023
Google Public Storage gary hendlin
Jim makes the whole process easy!
May 6, 2023
Google Public Storage Robbie Arnold
Lisa helped me and my significant other out with all the information necessary to rent a storage unit and she has been great as far as customer care and providing us with what we need to do. It's a ten fold hell of a lot better than U-Haul and thank goodness cause U-Haul has terrible customer service and just bad service period. Thank you Lisa!!
May 4, 2023
Google Public Storage Nick Waldee
Jim is fantastic I highly recommend working with him!
April 27, 2023
Google Public Storage Bill Wermager
Jim was super helpful and found me a great space to park my travel trailer.
April 26, 2023
Google Public Storage Janelle Evans
April 21, 2023
Google Public Storage Tessa Bergemann
I checked in today for my boat parking spot and Jim got me into a bigger spot for the same price, as he didn’t have anymore left of the size I requested. He was incredibly friendly and great to work with! I will gladly recommend this facility and Jim’s assistance!
April 20, 2023
Google Public Storage Christian Larson
Move in went very smooth. Facility is very clean and bright. Staff was extremely helpful!
April 14, 2023
Google Public Storage David Peterson
April 7, 2023
Google Public Storage Ben Mucha
Great facility with great customer service! Jim is awesome to work with and highly recommend this Public Storage!!!
April 5, 2023
Google Public Storage Mariah Himmelwright
Unit is fine. But will not help when your rope breaks or all your handles o mn the door are rusted off. Be warned: they will plow all the snow in the drive up next to the units- feet high, and you will spend hours getting in/out of your unit in the winter. They also have increased rates by 47% since I began 2 years ago. Customer service is not great..
April 5, 2023
Google Public Storage Eric Brunsberg
Lisa went above and beyond at my check-in and was helpful with any questions I had along the way! Great service!
April 3, 2023
Google Public Storage Dawn Garcia
I have rented with the Golden valley Location for a few months and have has nothing but trouble. Firstly my catalytic converter was stolen in the few short weeks we were parked in this gated 'secure' lot. At least one other RV we saw also had there converter stolen. Didn't look under every vehicle because of snow. Secondly it took weeks to even get access to the space as it was not plowed. Public storage promised multiple times to have it plowed I would show up not plowed and a pile of snow too high to drive my rv into. Resulting in us going home and trying to get someone to call us back which was not fast or easy. Lots of excuses and now a very expensive repair and no confidence in their security. Think hard before renting here.
April 1, 2023
Google Public Storage Nathan Anderson
Very easy and helpful check in and move in.
March 20, 2023
Google Public Storage Mohamed Aboulela
Lisa was awesome!
March 1, 2023
Google Public Storage Hali Haney
Nothing but good things so far! Jim was so nice and explained everything that’s needed to know so well! So glad I picked this location! :)
February 20, 2023
Google Public Storage Gary Klinepier
Was exceedingly impressed with Lisa’s knowledge and helpfulness. She took the time to answer all my questions and didn’t rush through anything. She was professional, thorough and friendly!!
February 20, 2023
Google Public Storage Alex Henrriquez
Lisa and Jim are just great very friendly people. Thank you for all your help.
February 17, 2023
Google Public Storage John Armstrong
Great location! Easily accessible and the service manager Jim is super responsive, professional and experienced! Highly recommend!
February 14, 2023
Google Public Storage Robert Boettcher
Just started a rental agreement. Jim was more than happy to answer questions or concerns I had.
January 22, 2023
Google Public Storage Logan Cook
Lisa was great!
January 7, 2023
Google Public Storage Ingrid Olson
Quick and friendly!
December 29, 2022
Google Public Storage Ryan Shea
Jim was fantastic getting me set up with my unit. Highly recommend!
December 27, 2022
Google Public Storage khader bashe
Lisa was very helpful and amazing. Best customer service I’ve experienced in a while.
December 12, 2022
Google Public Storage Brenda Richens
Jim & Lisa were super friendly and helpful. Stored my camper there.
December 11, 2022
Google Public Storage Telecia Slack
Lisa is absolutely phenomenal and very helpful!!
December 5, 2022
Google Public Storage kennedy mbucho
Lisa was so helpful with all the information and all the answers, and she took her time to explain
December 4, 2022
Google Public Storage Morgan Larson
LISA is Soo awesome and super helpful. Had a pleasant time working with her.
December 4, 2022
Google Public Storage Joseph Larson
Lisa was amazing! Made everything nice and easy.
December 1, 2022
Google Public Storage Gunnar Johnson
Lisa was awesome! She took care of every tiny detail and got me set up very quickly thank you Lisa!
November 28, 2022
Google Public Storage Sue McKelvey
Jim and Lisa were always very friendly and helpful. The space worked out great!
November 28, 2022
Google Public Storage Sue Mooney
Lisa was very patience with me when I screwed up on my storage spaces.
November 23, 2022
Google Public Storage Michael Wagner
November 22, 2022
Google Public Storage Joseph Schmidt
November 21, 2022
Google Public Storage Steven Johnson
Lisa was very helpful and thorough
November 20, 2022
Google Public Storage TJ Mundy
Jim and Lisa were AWESOME! Always available to help and returned phoned calls ! THAT was huge....follow through. Thank you . I will return and recommend.
November 18, 2022
Google Public Storage Rusty WIlliams
Jim is awesome. He reached out to me and resolved my issues. Thanks Jim
November 7, 2022
Google Public Storage Andy Mark
Lisa was very helpful
November 4, 2022
Google Public Storage Emander Laye
I had a great experience, Freindly and professional!
October 28, 2022
Google Public Storage Jamila Reid
Jim was great! He explained everything thoroughly, showed me the available spots to choose from and made the process quick and smooth. Their price was very good for an outside parking spot as a matter of fact the lowest of all the Public Storage facilities I checked. Thanks again Jim 😀
October 26, 2022
Google Public Storage Said Barre
Very helpful and a great guy
October 25, 2022
Google Public Storage praneeth reddy
Jim has been of amazing help and helped me in the whole process...It felt very easy
October 14, 2022
Google Public Storage Gary Sticka
Jim went beyound normal customer service - all with a smile! Fate even enhanced the experience. Jim kept track of details and I was pinky sworn on all docs! Happy for my camper and me!!
October 9, 2022
Google Public Storage Courtney Hamacher
Lisa was incredibly helpful! Great service. Highly recommend!
October 6, 2022
Google Public Storage Ellie Mueller
Jim was an absolute angel. Very friendly and helpful.
October 2, 2022
Google Public Storage Cassandra Ditter
My partner and I walked in to look at available units today. Lisa was so helpful! She was so patient with our millions of questions. Her people skills are top notch, and she has a wicked sense of humor! Keep up the great work Lisa 💜
October 1, 2022
Google Public Storage jandy8627
Scott and Jim did a great job helping me rent my space
September 27, 2022
Google Public Storage Steven Grossman
Jim was a great help today with my outdoor parking needs. Thank you so very much. You’re the man!!!
September 16, 2022
Google Public Storage Jolyn Schwengler
Jim was a great help with all my questions I had about prices and locations. He also helped make sure I had everything I needed for getting my stuff moved. Would completely recommend to anyone who needs to store their stuff. Awesome!
September 16, 2022
Google Public Storage Loneisha Elmore
September 15, 2022
Google Public Storage Brittany Provo
Honestly I’ve never had a better experience! Jim is so helpful and knowledgeable. He doesn’t make me feel stupid if I have questions. He’s quick, witty, and the company is really lucky to have him. He’s an asset for sure and deserves a raise
September 2, 2022
Google Public Storage Thevni Lelwala
Jim helped me move out quickly within 10 minutes!! Amazing service! Thank you!
August 29, 2022
Google Public Storage Diane Welch
Jim was awesome. He helped answer all my questions and made me feel very satisfied with my decision to use this facility. The moving out process was very simple to do. Thank you Jim and Lisa.
August 25, 2022
Google Public Storage Roger Cheng
Jim was wonderful to work with! Knowledgeable and helpful with finding me the perfect storage unit for my needs.
August 17, 2022
Google Public Storage ted sayaraj
We had a great experience and appreciate the customer service provided last minute
July 30, 2022
Google Public Storage Daryl Bacon
Jim was awesome he provided me all of the info about the rental process and guided me through the access process he took me on a tour of the building also his customer service he went above and beyond to make my rental experience ⭐️ ⭐️⭐️⭐️⭐️ Thanks Jim!
July 20, 2022
Google Public Storage Morgan Cardosi
So far, I’ve had a wonderful experience! Jim made the whole process so painless and simple. Was able to get in and set up my storage unit in 15 minutes and left with all of my questions answered! The app is also a great feature where I can look at my account as well as use contactless storage!
July 12, 2022
Google Public Storage Andrew Lalim
Lisa was amazing, very helpful. Great customer service.
June 29, 2022
Google Public Storage Lynette Collins
Jim and Lisa are amazing they made my day
June 27, 2022
Google Public Storage Katey DeMarais
Really happy with this storage unit! I had a question about my rent and Lisa got it resolved right away. Very clean facility and great customer service.
June 25, 2022
Google Public Storage Blake N
June 17, 2022
Google Public Storage Jackie Jackson
June 12, 2022
Google Public Storage Martin H.
My experience at Public Storage Golden Valley was amazing! Sam and Dion helped me today and they were terrific. Some of the best service I’ve received.
June 4, 2022
Google Public Storage neicy jay
Jim helped me out today at public storage in Golden Valley. He was very patient with me and explained everything perfect and answered ALL my many questions. I don’t think Jim knows it , but he really made my day! 5 stars for Jim….
May 24, 2022
Google Public Storage Terri D Jackson
The person I dealt with was very knowledgeable and professional. His name was Jim, very down to earth. We need more people like him, happy enjoyable. I really enjoyed speaking with him, I appreciate him showing us around the storage area. I could spent the whole day with him. He was fantastic, and great. Thanks for your help Jim.
May 21, 2022
Google Public Storage Jericho Tabor
Jim was very professional and helpful at the Golden Valley location! His friendly smile and demeanor was very welcoming.
May 19, 2022
Google Public Storage Jessica “Sweetheart” Gabrielson
My storage unit.. big.. discounted half off. Jim.. the guy behind the counter.. pretty cool dude.. enjoyed our conversation.. and because I'm having problems.. he's awesome enough to help me clear my problem..appreciate the help.. can't wait to endure ur conversation again.. thanks again jim.. 5 stars
May 13, 2022
Google Public Storage Jacob Mattheis
May 11, 2022
Google Public Storage Oraih Miller
May 4, 2022
Google Public Storage Christine Levin
Jim is so helpful & personable! He solved my issue speedily.
April 29, 2022
Google Public Storage Ethan Anderson
Place was clean, well lit and Jim was very friendly and helpful!
April 29, 2022
Google Public Storage Jacqulynn Gonzales
I was impressed by the quality of service I received here! Jim was such a pleasure he was extremely helpful and went above and beyond to help me get settled. Clean, convenient, and great price. I am very glad I chose this location from any other. Jim definitely brings the quality up here he’s an great asset!
April 28, 2022
Google Public Storage David Margolis
Jim was extremely helpful and friendly. He took the time to understand my storage needs and recommend the right size. The property is clean and well lite.
April 27, 2022
Google Public Storage Andrew Wandor
April 8, 2022
Google Public Storage earp ian
March 18, 2022
Google Public Storage Brock Locker
Put in a request at 11pm at night. 9:30 the next morning got a call and was able to get into a unit within hours. Jim was super helpful and informative.
March 7, 2022
Google Public Storage A K
Fantastic and efficient service! The employees, specifically Lisa, were extremely helpful in assisting my family and I in procuring the best storage unit in relation to our family's needs! Thanks!
March 1, 2022
Google Public Storage syfy hq
February 8, 2022
Google Public Storage Brandon Johnson
Excellent service by Alicia!
January 26, 2022
Google Public Storage Susan Foster
January 15, 2022
Google Public Storage Hailey Thompson
Jim was wonderful and a great help when we werent happy with our initial assigned unit. Facility is beautiful, new and very clean!
January 12, 2022
Google Public Storage Zachary Donahue
I was able to quickly find a great sized unit at a great price. Jim was extremely helpful and friendly.
January 8, 2022
Google Public Storage Destiny Summers
Alicia Was very nice and hopeful Thanks you so much
January 3, 2022
Google Public Storage Morrison B
Alicia was very helpfully.
December 30, 2021
Google Public Storage Carolina Pedroso
Great working with Jim. Super helpful guy.