very nice secure, climate controlled inside unit . all the ladies working there are great
thank you
Desirae L
Kristie and Allison were absolutely delightful. Very helpful in my time of need. They are awesome!
I spoke with Beth when I was inquiring about renting a unit. She was amazing. She answered all my questions and was very friendly. She made me wanna rent from public storage. I 10/10 recommend
The staff was friendly and showed empathy and compassion with my situation. They provided fast and friendly service, something that’s not that common. I really appreciate their knowledge of policies and communication. Awesome job!
Very good customer sevice
Been renting from here for a few years now everything has always been straight forward and easy to work with. Cheikh has always been pleasant to deal with he's usually the one here when I come in and he's always been helpful when needed.
Cheikh was very helpful in my move and choosing a unit that worked for me! Great customer service!
They’re really helpful i appreciate the business that they provide!!!
Kristie was amazing! Took care of everything in a heart beat
Andrea was awesome! Great customer service.
Chris helped us.. thanks!
Had some great help from chris with switching units only took about 5 minutes thanks Chris for the help
Great storage place with great people an prices
Excellent service—Chris assisted me in a very friendly way
Chris was extremely helpful today. Friendly and quick service.
Update: Chris was also so helpful in laying out different options and helping me find the best deal. Continually a good experience renting here.
Cheikh was super helpful!
Cheikh did a good service
great place to store...customer service was excellent.
Gteat service very friendly people
Very helpful staff, nice location and great hours!!!
Great job and excellent customer service.
My freind cheikh is very responsible respectful and and chris is always here for work I will recommend š this storage for friendly people with good business
Beth was very helpful and informative
Cheikh us awesome. Explained everything. Made my day. Will recommend.
Annie and chris were really awesome and helpful thank you for all the help
Annie and Chris very professional pleasant welcoming explaining everything a very good experience
Cheikh , good job for your help to resolve the situation
Chris and Annie were fantastic and helped out a lot
Cheikh DID A GREAT JOB SHOWING ME WHT I AM DOING WRONG. HE ALSO SET UP MY AUTO PAY VERY PATIENT YOUNG MAN
Everything was great, easy move in and move out.
extremely helpful and informative experience, greatly appreciate the service by cheikh
Cheikh was more than helpful with finding my space and assisted me with ease! 10/10
Staff was helpful will be back
Calm and trustworthy, office answers questions when needed, and very simple process
The facility is very clean and organized. Cheikh was very helpful in getting my rental squared away. It only took about 5 minutes. I highly recommend Public Storage
Cheikh was amazing. He was very patient and happy to help
Beth was very helpful with al my questions and helped me solve my problem.
Thank you Chris for walking though everything.
Cheeky was Very helpful and fast ā¼ļøā¼ļøš«¶š½
Just called with some questions about pricing and Beth helped me save some money! Really appreciated her patience with me and she gave me some great information. Super helpful!
Beth was very friendly and helpful.
Beth was great to work with. Move in details were explained precise so it made our move in very easy!
Beth was extremely helpful and very personable.
Beth was extremely helpful
Cheikh did a fantastic job
Thank you for a clean facility and all were helpful and kind.
Very professional and helpful customer service
Thank you for everything y'all do š
Excellent, thanks for the help. Very good staff.
My stuff has been here a while and everything is good. I like the fact that you can talk to somebody and when you call they call you back and explain things.
My experience was amazing!!! Rachel was awesome and amazing she is incredible, I fell in love with her, please keep her at the Wyoming office!
I called to get a quote, the quote was what I needed and made a reservation with a awesome lady, who was very helpful and pleasant.
The man at the location was very helpful, informative and respectful.
I would prefer them over others..convenient respectful and honest.
Rachel was awesome and took care of my change to a bigger unit quickly. She was even helpful enough to walk me to the new unit to make sure I was taken care of, 5 stars for Rachel!!
Rachel was so nice. And so was Shake !!!!!
Rachel was awesome at helping me with my questions ššš
I had to store some bleachers that I was putting in parochial school. So I rented the largest unit.
This location was very easy to access online. Got a discount for booking online but even not booking online, the prices reasonable and competitive. Easy and easy out. Coded access to get in. The staff overwhelmingly helpful. Shout out to Rachel who went above and beyond to make several of my trips in and out pleasant experiences . Very very helpful. The unit was clean, grounds were clean, well maintained and mowed. All in all, five star. I would definitely come here every time I need storage in the Grand rapids area.
Rachel was amazing so awesome to work with
Was a great experience with Rachel. She far and beyond.
Great experience with Rachel. She goes far and beyond for the customer. A pleasant experience.
Rachel she is so kind shows me everything I needed
I've been doing business with this location for 15+ years, and will recommend them to anyone who asks! In particular, Rachel has been amazing to work with.
Rachel was absolutely amazing. Helped to make sure that I got into my unit before the store closed and when it didn’t work out, she stayed a few minutes after to make sure I got in.
I stopped in to see Rachel at the Clyde Park Avenue location. She was more than accommodating and her personality shines! Thank you again Rachel.
Beautiful location. Staff was very helpful
Talked to Rachel. She's very friendly and helped me get into my unit. Very pleased!
Beth was great helping me understand and filling out app!
Convenient, clean friendly staff. Very helpful.
Chris is an amazing person. Excellent customer service. He went above and beyond to help us out. We appreciate him so much. Just a great person all around! He deserves a raise!
Beth went above and beyond to help make sure I was able to get things situated with my unit. I cannot express enough how grateful I am for her assistance. By far the best storage unit experience I’ve had to date. Thanks Beth!
Beth at Public storage on Clyde Park in Wyoming is awesome and very helpful.
Chris was very Helpful in my situation I appreciate you all here a public storage on Clyde Park. Thank You š
Christina was an awesome guy and funny ! Great customer service.
Special thanks to Chris for his kind support and professionalism
Very easy to work with and fixed the problem we ran into. Thank you
I received outstanding customer service from Chris, who assisted me with all my needs.
Beth was great help when I ran into issues booking the wrong unit online!
I did my online purchase of a 10x10, went to the unit to put some things in it as well as put my lock on it. The door malfunctioned. I called Customer Support to notify someone of this problem. Chris contacted me as soon as he was able, he met me back at the Clyde Park location, apologized for something that was beyond his control, gave me a very awesome deal to make up for everything so my whole day wasnt wasted to begin with. Thank You Chris! YOU kept everything fast, informative as well as Professional!!! Keep up the AWESOME work!! š
Ashely at the front desk was the best!!!!!!!!!!!!!!!!!!!!! Super friendly and super helpful thank you!!!!
The lady that helped me was very nice would recommend anyone to come in and check them out
Ashleigh has great customer service, knowledge and spends time on anything needed.
Ashleigh and Chris were very helpful in person rental worked out better than trying to rent over phone or online. We didn't need a lock was the only snag on phone or app. Good people answered all the questions.
Thanks again.
Great safe clean storage space highly recommended!
So far this place has being a great place for my husband stuff, Beth has being of great help and communication. Will recommend.
Ashley is a very knowledgeable property manager
Stopped by the office regarding some information about my unit and Ashleigh was very helpful! I loved how she was able to get the information that I needed fast. Best service ever !
I Really Appreciate The Time Cammie from the Wyoming Site took to fix the situation that was experiencing. She's patient and very knowledgeable of the services available with Public Storage. She's An Asset to this company. She's very patient and professional. Again I Appreciate My Contact With Cammie Today! Thanks So Very Much! šš¤š
Cammie was highly skilled and highly professional during my encounter. Cammie is truly a great asset to this organization. Has a very friendly personality and highly skilled and knowledgeable about her career. Cammie truly deserves a raise
Full of trash associate Cami was a very helpful and took care of our needs and did the switch like we needed to and I appreciate your help very much she went above and beyond what she needed to do
Ashleigh has fantastic service and is a great employee, glad we had her assistance today thank you.āŗļø
Beth was awesome! Handled my concerned Quickly, Professionally & Politely!!
They’re very kind and direct! Plus inexpensive thank you guys!
Easy effortless in and out as well as a hastle free sign up, great place for storage.
Cammie is the best. Very attentive and sincere lady.
She was very helpful and it wasn’t hard to get signed up with her help. Thank you Stephanie.
Anaiya goes above and beyond. Such a wonderful lady. She is the reason Public Storage on Clyde Park is a 5 star establishment.
Extraordinary customer service !!! Patience! And very knowledgeable!! Ask for ms. Cammie!! SHES AWESOME !!!
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Cammie was a great help and very nice, clean facility with good prices would highly recommend and will be using them in the future if ever needed!!!!
Was very easy to understand and to rent a unit. Cammy
was a great help and even drove to meet me at the Clyde park office when I needed her tošš
Outstanding people to work with ! I was in and out in 30 mins. Cammie was wonderful
Great customer service from Ed and his team
I just spoke with Karen at Public Storage on Clyde Park in Wyoming, Michigan. She answered all of my questions regarding the change from being Simply Self Storage to Public Storage. She assurred me that the transition from the old to the new Public Storage would be a smooth one! She was very helpful!
very good place; Excellent service, Karen helped me a lot with my storage. thanks
I'm in the process of moving. So I attempted to rent 2 storage units through Public Storage online. Tosha Larsen, the property manager was AWESOME. She went out of her way to help me. The corporate office was a different story. Even though the website said I could order and pay online, it didn't allow me to actually do that. When I called corporate, they said that service wasn't available, even though the website said otherwise. Tosha called corporate for me, called me several times over the course of several hours as she worked on her end to help me out. She went out of her way to try and make it right. Corporate wouldn't let her, so she is now going to take the time to manually save my hold request each day until we can actually get there, which is weeks away. I am so happy she was the person who is helping us. Without her I would have gone to another company. Super impressed with her. (Not so impressed with corporate)
From start to finish it was about 20 minutes I walked in rented a storage unit seen it locked it up walked away very very nice people and very reasonable competitive rates
I have been pleased with the service that Tosha Larsen. She keep me updated to any changes.
Tosha is such a delight to work with. She is so knowledgeable and helpful and kind.
However, when Tosha was on vacation, I had a few very rude encounters with the assist manager Danny!
A couple weeks before Tosha went on vacation, we had made arrangements for me to transfer to another unit. I didn't get a reminder to do the transfer, and remembered late Saturday. I went ahead and did the transfer, calling the office early Monday morning. Danny was extreamly rude, saying I took it upon myself to do the transfer, and I had no right to do that!...
I told Danny, that is why I was calling first thing that Monday morning, to complete what had already been started. I explained that I get out of work at 4 o'clock and would head right over. At 4:05 I get a call from Danny. I explained that I am on my way, hadn't even left the parking lot from work yet. I work about 20 minutes from SSS. Once I arrived, I was treated and spoken to as I were a thief, and kept saying I shouldn't have taken upon myself to transfer. Danny would not listen to anything I had to say, as I tried to explain the situation. A few days later, I stopped in to return the unneeded new lock, and was greeted again very rudley. I asked when Tosha would be back, and three times Danny gave me very vague responses with all kinds of attitude.
Today I walk in to pay my bill, Tosha was there, and everything was GRAND, as it always is with Tosha.
If Danny was the main, or only one in charge there, I would definitely move to 1 of 1000 other storage units and share my experience on every multimedia site I could.
Instead, I just waited for Tosha to return with all her sunshine, rainbows and glory to go there.
THANK YOU TOSHA ā¤
We recently stored our boat at Simply Storage on Clyde Park Ave. It was a great experience. Easy process to get the storage space. Convenient and secure to get to the boat. Easy online payments. Hassle free cancellation once we no longer needed the storage space. If you find yourself needing storage, this is the place. Location right off 131. In todays world doesn’t seem like a lot of positives , this was a positive!
Staff is very friendly. Communication on their end is great. Property is clean and well kept.
Renting process was easy thanks to Tosha and Danny. Highly recommend! They treat you like family.
This place is amazing, Friendly staff Tosha was super friendly and helpful
I started using Simply self storage for two months now The gals in the office are very polite and helpful no problems when I needed a smaller space they were right there looking for something different for me no hassle if I ever need storage again this is my place to go. Thanks for the help.
I like Tasha she’s been very helpful and understanding since I been renting thri them over a year ago I recommend to use their service im safe here š
Tosha and Danny were amazing with the auction process
Tosha L have been wonderful and a great help! Very thorough and explains things very well! Great staff!
Tosha and Danny was the best help ever very efficient and helpful with all my questions and very fast with getting me my unit the best I’ve ever dealt with in my history of renting storage rooms
Customer Service is the best. Thanks Tosha and Ashton
Tosha has the best customer service skills. She is very knowledgeable and is a great manager for this company
Tosha and Danny have been great! SUPER friendly and helpful with all my questions and concerns - thank you! Couldn't ask for better service
I just moved to MI from WA and had already had a storage unit lined up with another company. Needless to say it was well below standards. Because of their great reviews I called simply self storage and that’s when Danny so graciously helped me find my new unit. I was unsure what size to get and she was more than willing to help me find the perfect one. Words can’t express how much her kindness and hospitality meant. Thank you again! You are a life saver!
The service here was excellent,the staff are very professional,and they are reasonably priced
Excellent service service tosha,& tasha was very helpful with information.
I moved back to Grand Rapids using a POD container. This was a problem with a number of storage places. Tosha was so helpful and accommodating for all my various move in needs, I would recommend her and Simply Storage to anyone.
Excellent service clean cameras everywhere love it and Tasha just unbelievably informative knows her stuff and I'm very impressed by her people skills and I tell you that girl's a good up seller she helps you out in any way she can and I really appreciate that young lady she's helped me like you wouldn't believe so I recommend everybody feel safe and feel right at home have a good one.
Everyone at Wyoming has been great helping me with my storage needs. I would definitely recommend friends and family to use them for their storage needs.
Ive had Awesome customer service from the front desk.
The quality of the units is great I've had zero issues so far and the cleanliness of the buildings and lot is great!
Tosha goes above and beyond to make your experience a good one! She is patient, kind, helpful, and a very hard worker! It is evident that she loves what she does! Simply Self Storage got our business because of Tosha! Thank you Tosha for helping us through a very stressful move! Paul & Teresa
Good service. Too many rental increases
Tosha was very helpful and great communication!
Tosha and Danny was great service representative
Danny and Tasha are awesome!
Love this place, have rented many lockers in the past !! Great service all the time
Great clean storage, with kind people.
This place is super nice and secure. Clean grounds and had an amazing staff. They are very accommodating and professional. This is MY storage of preference and it should be YOURS too!
The associates have been really helpful and welcoming. Thank you, Simply Storage rocks!!!!!
Very professional and friendly. Love the staff, thay are true winners!
Tosha was great to work with! Would recommend to any one
Great place nice and clean great manager friendly
Danny and Natasha were very kind had smiles on their faces. And we’re very informative and communicative. They worked with me on my situation and gave me wonderful problem solving advice. They definitely have my confidence. Thank you for your help, kindness, and patience. It made my day so much better and easier.
Tosha was very helpful. She made me feel very comfortable storing here. The staff and property are wonderful.
Tasha was amazing with helping us and getting us all the info we needed. Got the spot we needed fast. Will highly recommend. Cannot express enough how wonderful Tasha was to work with
Front desk staff were very helpful, patient and accommodating.
The customer service was excellent. I wasn’t sure about the purchase but they were still pleasant and polite. I would definitely recommend this location. Thanks Danny
Highly recommend! Staff are extremely friendly, helpful and kind. Units are spaced nicely, plenty of room to load/unload, drive trucks and trailers through. Bonus is the security and gate is the best one I've ever had!
Great place, second time renting a unit here. They are clean, dry, and are metal so no smells. :) The office lady is super efficient and friendly, got me in to my unit in minutes. Thank you!
Safe and secure storage, convenient hours and location. Prices are great and so is the communication from management. I've been using this location for storage for over a year and wouldn't recommend any place else for others to do the same!
Great staff amazing prices
Fast easy and friendly š
Thanks for the wonderful service!
An affordable and convenient place to store your belongings. Clean facility, great staff, and terrific rates. Would recommend to anyone with storage needs.
Tyler was very helpful. Great prices easy, move in. Defiantly will be recommending this location to other people. Keep up the great work.
Called to get a quote on a unit and Tosha was very friendly and her knowledge was great
I had tons of questions. never had thought I would need storage. Tosha and Tyler were able to answer all of my questions. Will be back soon.
Price shopping for a 10x20 unit. Staff were very knowledgeable and patient with my questions. Reviewed several options. Great tag team.
First time needing a storage unit and I'm very glad I found this company. Great rates and the facility is immaculate. Tyler at the front desk was super helpful!!