LaWana was amazing! She went above and beyond to help.Best customer service. Facility is clean, easy to get to.
My husband and I are renting a unit out and so far the experience has been great! Lewana at the front desk was super helpful and showed us multiple units the day of our move in as we had a lot of questions and she took them all in stride and made our move easy. Storage spaces were all very clean and neat.
Clean and convenient location with a helpful staff and flexibility to load your items as you please. I decided to get a public storage space one morning and was able to get into it later that afternoon. LaWana was extremely proactive, knowledgeable, and accommodating as she got me onboarded. What I thought might take a few weeks only took a quick call and visit.
LaWana was absolutely fabulous! She gave me a complete tutorial about how to use the lift and gain access to gates and my unit lock. Very friendly! And superb customer service!! I will use this location again! :)
The Northville location have the bestBest customerservice ever She was very helpful
A wonderful seamless experience. Lawana was so helpful and nice.
Best professional, helpful, accountability, reliable, goes beyond the call! Ms. LA WANA She is GOAT! (Greatest of all times)✔️
I had an amazing experience at Public Storage, all thanks to LaWana. From the very beginning, she was kind, professional, and incredibly patient while explaining all the storage options available. She took the time to answer all my questions with a genuine smile and helped me find the perfect unit for my needs.
The facility is clean, well-maintained, and feels very secure—but what truly sets this place apart is the customer service. LaWana was not only efficient, but also made the whole process smooth, clear, and hassle-free. It’s obvious that she genuinely cares about helping customers and enjoys what she does.
Thank you, LaWana, for your outstanding attitude and for making this such a positive experience! I highly recommend this Public Storage location to anyone looking for top-notch service and exceptional customer care.
Sydnie and Karen were fantastic help and bright and friendly. Robust security system and fair rate.
Very good customer service, very helpful. LaWana is the store manager.
Nice and clean facility. I like the modernity and the ability to unlock with your phone. Also very reasonable pricing. Karen was helpful, informative, and fun. She showed me around, all with a smile on her face. Kudos to her and your team. Thank you!
Got a storage today. La Wanna helped me through the whole process. She was extremely courteous and patient. Walked me through the whole facility and unit access process. Had also helped me choose a unit for my storage needs. Thanks La Wamna.
Very detaile instructions and both Luwana and Gema were very helpful and sweet
Listen when I say this The customer service that is needed in a lot of places it was spectacular I had a bad day very over whelming but the service that Lawana gave was superb she went over and beyond to help from having to walk up those steps to help me with my unit to helping me with the app no complaints just pure satisfaction to help her customers I highly recommend this place for storage..
Recently utilized this facility for a couple of months in between moving and it was a great experience from start to finish, from the efficiency or reserving a unit online, to downloading & accessing the facility through the user friendly app, the extremely clean and well maintained space, finally working with Lawana to vacate the space seamlessly. She went above and beyond to assist me, truly appreciate it & will return or refer others in the future!!
LaWana was very helpful i highly recommend going to there
This place is nice, climate controlled, clean, well lit, good location, app-controlled entry and locks… but LaWana puts it over the top. She is super friendly and accommodating.. even brought us waters when she saw us sweating hauling around all our stuff. LaWana is why we’ll stay at Public Storage.
My brother and I came in late on Sunday, less than an hour before closing. LaWana was still available to help us order a storage unit and took the time to walk us around and demonstrate how everything worked. She also made sure our information was correctly entered into the system. We needed the storage while dealing with difficult matters and LaWana made the experience trouble-free.
Gema in northville is amazing!! So helpful this place is beautiful!!!
We came again to drop things off and nancy helped us!! These are amazing ladies !
Karen is incredible to work with here. She is professional, knowledgeable and always willing to assist clients. Outstanding!
Gema was wonderful and really helpful with all the process. Amazing service.
Great location, Gema is the best in the biz! I had many questions and she was friendly and knowledgable. She helped me find the perfect unit to suit my needs and even helped me navigate the phone app. Highly recommend this location and agent!
Great new CLEAN location!! Gema was very helpful with another female employee (I didn’t catch her name- sorry!)
Highly recommend this place!
Thumbs up to Lowana for her amazing help in facilitating my rental !!
Gema was great made sign up really easy
Gema was AMAZING! Give her a raise!
Gema is an absolute Gem to deal with she has outstanding customer service and will set up your storage and fees very quickly and efficiently. Provided swift service and excellent communication after dealing with a generic call center call. Highly recommend that you call into Northville and request her for any time of your needs she’s seasoned and happy to do her job.
Gema has been amazing! Such a clean place and well taken care of.
LaWana has been helpful, she helped me move my couch. Units are clean and well maintained. Unfortunately there is no elevator, only a lift that people cannot go in.
LaWana is a great manager , very polite , friendly and most important very knowledgeable. Great help.
I had the best experience at the Northville Public Storage. Lawnda was amazing. She was so kind, so patient, and so very helpful and welcoming. She took her time in a very calm and friendly manner. She delivered excellent customer service.
I also had Karen help me when Lawanda was not there. Karen also was kind, patient and very friendly and very helpful.
These women made one of many things needed to be done, a pleasure during a very stressful moving situation for me.
I highly recommend this Northville Public Storage because of the wonderful people who work there, Lawndale and Karen!!
Samantha deserves 6 stars and could not be more helpful
We got a good service from Gema. She is 5 star.
Gema helped me significantly today.
She deserves 5 stars!
Gema is amazing she helped me get what I needed! Thanks!
The facility is clean and secure.
Un lugar muy limpio bien seguro siempre ahí alguien dispuesto ayudarte te mantiene informado todo el tiempo muchas gracias a todos
Very excited to be spending more time here soon and moving my belongings into such a nice building! Amy was very kind and helpful!
Amy is so amazing! She worked with me all the way through to get me a unit for my family to move out things. I definitely recommend going here
Facility was very clean, and the signup was a very quick and seamless! Amy was a sweetheart. Very thorough and helpful during the whole process!
Easy process and Colleen was very helpful and kind.
Brand new, super clean, and a super easy process. Colleen at the desk was very friendly, helpful, and definitely knew her stuff.
Brand new storage facility! They have a lot of different unit options and everything is so new and nice. Staff is really friendly. Signing up and moving in was a breeze. Highly recommended!
New clean storage facility. The staff was very helpful - quickly walked us through the paperwork needed.