I give shy 20 stars she is a hard worker and have excellent customer service great place
shy is amazing, she works very hard on the property everyday cleaning helping customers, excellent customer service. shy is a wonderful person. , she cares about the customers and her property
Shy is the best,shy work very hard keeping the property clean and helping customers thanks shy
Nice wonderful lady good service. Appreciated her service.
Shy was very helpful and friendly , making move in very easy.
Shy is amazing and very much assisted me and my family in time of distress. Good employees are hard to come by these, she's a keeper.
Great customer service clean place..Shy and Alice is amazing.
Just want to take a moment to praise this wonderful facility from how extremely clean to wonderful staff and most importantly to Shy the manager. I've been a customer since 2019 and have been happy with everything thus far.
Special thanks to Shy and the staff for making us feel at home and for all the help you always give..
Thank you 🙏
Met shy...she was so helpful and explained to me how to switch to a different yet even after speaking with her earlier that week.
Thank you shy for keeping the is place clean and taking good care of people. God bless you
Shy is the best of the best great place
I felt that the associate shy was very knowledgeable and resourceful in addressing my storage needs.
And I was very confident then I will come and see her for their storage needs.
Shy…was excellent in helping me negotiate thought out the move in process. She was very professional and knowledgeable. If I could recommend 10 stars …I would!
Shy is excellent service great place!
Shy is excellent customer service knowledgeable and professional!!
This Public storage has location has always been very helpful whenever I come here, especially the manager Shy. She has always been courteous and maintained professionalism throughout our interactions. She is very helpful, offering suggestions about offering products and rentals. In my opinion, she is an exemplary representative for Public Storage.
Shy is amazingly knowledgeable and professional. Great place great prices.
Shy is excellent. Very professional and knowledgeable. Great place.
I'm writing this review to say thank you to Shy. She is always helpful, patient and professional.
AJ
Mis shy is nice people for me all time cuando yo llego al storage me atiende muy bien.
Shy was very helpful and a pleasure to work with.
Brittany was amazing so glad to have help finding a space great job
The staff at this location were kind and helpful. They gave solutions and suggestion on how to select the proper size of the unit.
Brittany assisted with my questioning and concerns. I would definitely do business with this location. The customer service put my mind at ease with the moving process.
Great customer service. Always willing to resolve issues. Takes pride in keeping the property clean and accessible.
Shy was so awesome helping me on my first time coming to public storage. She really did an excellent job. Made everything so easy for me.
Thank you Shy for your help, and amazing job with keeping a clean and well organized property.
Shy was super helpful and patient! Thoroughly explained the rental terms and had a very easy check in.
Shy the manager is amazing very knowledgeable And professional And also.
She's a problem solver thank you.
Excellent service,attitude,and rates, 8707 Cherry lane Quentin the manager really knows his business, I would readily recommend anyone to do business at this location.
when I first entered the facility was greeted by Erica and she had helped me throughout the whole process. Erica is the best!! Thank you!
Erica is a wonderful very knowledgeable and kind staff memeber whi helped make the whole process very quick and smooth process. Thank you so much Erica!
Wonderful facility great staff in particular Erica a very kind, helpful and knowledgeable. A huge help!
Erica is a wonderful very knowledgeable and kind, made the whole process very easy. I truly found my experience here wonderful!
Ms Cynthia was extremely helpful in getting our unit. Excellent customer service and very friendly. Ms Shy, the property manager, was also very helpful and great to work with. Highly recommend! Best price in the area!
Shy was so helpful and respectful. She knows how to take care of a customer. Giving her 5 stars because she’s a super star. Thank you Shy!!!
Shy has been very helpful I had to transfer units and she did it with breeze. I appreciate her service. I feel like I chose the right location to store my belongings. Thank you so much! Shy.
She's the greatest service I ever had on a public storage
Very kind, and very clean! Loved the service and my space was always accessible
Shy is the best clean place.
Shy have very Very Very good service, Never a problem.
Shy is very professional great place!
Shy is one of the nicest people to interact with. In a world where customer service is lacking all over, she is a wonderful example of a fantastic customer service agent for Public Storage. She was able to answer all of my questions and she made excellent suggestions. This location is very clean as well, it gives me confidence that when I decide to rent a unit, that it will be clean and secure. You have a real gem working for you Public Storage!
Shy have excellent service.
Shy, she is nice with good services
Thank you Shy for excellent customer service, clean place.
Great manager shy, very knowledgeable and efficient.
Great service!! Clean place, will recommend.
Quinton was so helpful & knowledgeable! He made this experience so easy!
Shynesia, the property manager for the Laurel Cherry Lane location delivers excellent customer service. She is professional, polite and efficient. We especially like her prompt responsiveness and attention to detail. She is a valuable asset to the company.
The property Manger was excellent [Shy]. Thank you for your help. S&E Contractors LLC. THOMAS HOOPER JR.
Shy, is a excellent person and really deserves a promotion !
Brian and shay is the best
Mrs shy so so so beautiful great customer service I love customer service if I could tip her I would have great person to have for this business she is everything and a meal nice to meet her
I pull up to get in my storage after driving from California to find a sign covering the key pad saying I would have to download a app in order to get in and that gate hours are now only when the office is open it was only 630 p.m so I had to wait to access my unit my contact states I am supposed to have access until 9 p.m . On top of that the next day when I came back the gate was wide open no way to know who's coming could be anybody like the 10 people loitering just outside of the storage living in abandoned cars that are free to just walk in to the storage as they please I paid for a certain amount of time to access my unit yet they never sent me any notice about these changes.
Update storage facility called me and did there best to remedy the situation and that is the reason I'm updating my review
Very professional and helpful. Very knowledgeable and polite. I will definitely recommend this location to friends and family.
Very good attention..great place shy is knowledgeable profesional!!
Amazing service. Shy is very professional and patient. 10 min and you’re in and out of there.
Thank you 😊
Spoke with Shy at the front desk. She was able to help me find a unit that best worked for my budget. Also helped with accessing the gates. She was quick with providing information and equipment needs.
Ms. Shy very helpful really Awesome person, personally is great. Wonderful person in all please if you need a Storage come here to Public Storage.😊
Every time I come to this location Shy is always here she's very helpful and friendly 5 thumps up and million stars
Very proud and optimistic service, manager Martha and very excited about her job first time I rented out a storage unit for my family stuff.
Shy have excellent customer service great place
Shy she is great doing an amazing gob she did it so quick and efficient thank you
Amazing customer service, and very nice properties! I went to see some units and their sizes this week, and Chrissy did a wonderful job helping me pick one out! she is very sweet and informative! Thank you very much :)
Office Manager, Shy, helped us tremendously! She made what we thought was a complicated situation easy & seemless. She has wonderful customer service skills & communicates clearly. Shy took excellent care of us & explained everything clearly. We plan on long-term use of the storage.
Thank You Shy, for your great customer service and you keep a very clean property.
Terrible rates go up every 6 months. No electric or water.
Great customer service. Thank you very much shy
Maybe 5-7 mins in and out but Ms Latisha was very pleasant and even offered to laos our boxes in the car
The customer service was very professional and polite. They answered all my questions, and the show of the property was very clean. The manager Tamika was great
Our unit is very nice. Easy to access. Area is clean. The app lets you get through the get without punching in the code.
Shy is the Bestest, she did a terrific and made me feel like an extremely valued customers.
Great storage! Shynesia was very helpful with supplying us with options for storage. She was very patient l, friendly and informative!
Love the property great location❤️❤️. Best property manager, been with them for a yr and I wouldn’t change it for anything
Great place... love it !!! 👌🏽♻️✅
They're too expensive and not very accommodating!
Naomi rendered a very good customer service to me. I’m very pleased with the way she attended to me. She’s excellent.
Shy was great! Very knowledgeable, pleasant, helpful and down to earth with everything. She made this process very simple and easy 😊
Shy was extremely professional and knowledgeable of all subject matters. Our check in process for our unit was flawless and quick. We look forward to renting here at this location.
Shy is an excellent manager!!
Great facility to store and Sal is a great property manager. Looking forward to working with him again!
Shy was very helpful and great.
Top notch customer service. Property management is always present and professional. I just wish they offered 24 or late access, but otherwise I am a happy customer.
I've been using this location to keep my belongings for roughly 6 months or so. I can say it's clean and quiet. The staff have been very helpful when needed. Any updates with policies or changes have been done with advance notice and not last minute. I'm happy I chose this location. It's back in its own corner away from busy roadways making it eady to enter or exit.
I have noticed they've added new security cameras to the existing set up leaving no blind spots in the facility. Thank you!
Very pleasant and quick service… from shy
Shy is a excellent manager, clean property..
I had a move in set up for today about 30 mins before the move in i received a call saying I could do it contactless and I agreed. I received an email about the change of time to move in and never received any further information on how to complete my move in. I called several times and didn’t get an answer. I left a voicemail no call back. I ended up canceling my move in and was able to get a new unit, contactless, same day at their sister property on Contee road.