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Public Storage Self-Storage Units at 5801 Reisterstown Rd, Baltimore, MD
Property Open
Mon-Sun 07:00 AM - 07:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 07:00 AM - 07:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x5'Online only price$ 31/mo
Small 5'x5'- Climate Controlled
- Inside unit
- Locker
$ 31 /mo $ 41Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 60/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 60 /mo $ 80Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 62/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 62 /mo $ 83Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 68/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 68 /mo $ 91Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 89/mo
Medium 5'x15'- Climate Controlled
- Upstairs/elevator
$ 89 /mo $ 118Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 133/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 133 /mo $ 177Best Price Label+ one-time $29 admin fee
-
10'x30'Online only price$ 224/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 224 /mo $ 298Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Baltimore
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 629)
Great service
Great experience
Great experience
This place is great to store your belongings. Great customer service and very knowledgeable staff. Explained to me and my wife what to expect from the beginning with moving in and out so there would be no surprises.
I'm a pissed customer. My house is not ready yet , so my things been in for months. I pay 262 every month now all of a sudden I get a email saying balance due is 334.00 is this legal. Tried calling no answer because the employees hardly even be in there. If you catch them it will be for about 2 to 3 hours there in there. I been calling and calling I am pissed. Then I was told you get a 6 day grace period. You lose access if your pay isn't received by the 6th. And you will be charged a 50 late fee. So I called said I am moving my things out. No one was in the office once again . To explain anything in which I was told someone was supposed to be. Do you know my TV is fudged up and food ripped thru cloths smelling like a basement had to wash everything. Plus then they had the nerves 2 days after I removed my things said you have to pay 267.00 . I said y'all crazy I left that storage in great condition. She said no because we was suppose to do a walk through after you move out. So she said it's gonna be sent to collections. These people are tripping . Who charges someone for moving there things out and no one was in the office to even let me know anything
Great service
great customer service from Danielle and Natasha. Very satisfied
Natasha at the 5801 Reisterstown location was amazing! She walked me through every process and explained everything thoroughly ! She was patient and knowledgeable! We need more people like her in power!
Great service
Amazing doing business here. This one worker named Natasha provides the best service!
Awesome service by Kimberly
Natasha was such a pleasure. She has great customer service and very helpful.
Natasha is amazing. She was so kind and helpful to my family during our move. Great customer service. Highly recommend this location!
It was Saturday afternoon when I arrived at Reisterstown. The person that I approached that day was very helpful, her name was Natasha B., she gave me a lot of information on how to apply online, and she even help me how to pay my first month on the other branch of their public storage. Natasha B. you deserved something, you are a good employee, the company is very lucky to have you. I hope you can still help a lot of people like me who really don't have any idea on how to apply online and save money. I salute you for being kind, approachable, patience and knowledgeable of your work. A million thanks to you. It's me, Joy Sheridan, hope you don't forget my name.
Great customer service!!!
Natasha was very helpful, exceptionally professional, courteous, kind. We were very proud to go into an establishment and see a young person so willing to work, not on their cell phone, she was knowledgeable of her profession and shared information freely. She even treated the Mail carrier with respect. The entire encounter was very professional and pleasant.
Great experience with rental
Great experience with Natasha. Excellent customer service, renting made easy
Very satisfied with the customer service at this location
Great customer service and experience with Natasha at this location. Highly recommended
Natasha b. Very professional, May the storage rental process very easy and understandable for me.
omg!! Peggy is amazing everytime I come in. She is so nice and so helpful keep her forever!!
The girl in that office is very friendly
Great move in
Natasha B. Very professional, excellent customer care,kind,assisted us what ever we need specifically download the app to be able to do the payment, pleasant to work with she is the one to keep,two thumbs up
Natasha was super polite and very helpful. Such an amazing experience dealing with Natasha
The customer service at this facility is excellent. Natasha is very professional and courteous. I’ve watched her deal with difficult customers and I must say she handles them with the upmost respect. You made the right choice when it comes to having her to represent your business.
Natasha great customer service. Really roccomend.
I found my 1st experience with Natasha @ 5801 Reisterstown Rd. to be quite pleasant and informative. Natasha helped me with all of my questions without hesitation,and a smile.
Your pricing could be better for short-term I mean 3 to 6 months should be a lot cheaper I like the place but not the pricing
Great customer service very helpful
She was awesome, patience kind and consideration to me and other as I watched on. Her customer service was tops.
Thank you Natasha for all your help today and many times before great customer service
Great customer service.... Natasha is always professional and helpful
Natasha was wonderful with helping with my storage unit i was in the wrong unit and she was able to fix it as soon as I showed up yesterday on my break from work.
Thank you Natasha for great customer service ....always great and know me by name when I come in
When I mean this lady right here the took care of me even when I was late she called im checked up on me when I need to pay thing on time she has great customer service thanks so much for the great work
Great customer service...Thank you Natasha
Compre un Store en subasta el store no fue lo que yo esperaba pero la atención estuvo buena
Excellent service Natasha
Easy move in thanks to Natasha
Jeanisse and Natasha was great help an did an professional job with my reservation
Easy service- made the process so much easier, wonderful customer service from Natasha
Great help Natasha
Natasha was awesome! Easy process. No fluff, no frills, very smooth! Thanks again.
Natasha gave professional and outstanding service.
Easy move in
Great service
Great service today
Thank you ! I appreciate it Natasha & Mack they really helped me . Mack gave me educational tip . Great Jobs !!!!!
Greatest service
Thank you Natasha for an easy move in and great service
Jeanisse was helpful an patient. Thanks you
Jeanie's was very helpful and informative
Jeanisse was very patient and helpful with helping me with my account. Nice lady
Had an great easy move in .Thanks Natasha
Great service thank you
They keep raising the rent every couple of months!!! Went from $124 to $167!! Got it reduced back to $124 and 3 months later they jacked it back up to $167!! But overall the staff are very helpful and accommodating and try to help in any way they could but it was out of their control!!
Very professional in helpful in the process was quick!!
Thank you natasha for easy move in
Thank you Natasha for your help with my account
Jeanisse gave great customer service
Natasha was great very helpful!
It's what I needed at the right time
Thank you Natasha for your help with setting up my account on the app. This is not my storeage location but i come here for all my storage issues. Natasha patience is great
My experiences today with Natasha at Public Storage was friendly, kind and respectful towards myself and other customers. Keep up the good work. Again, thanks for such quality service .
Thank you Natasha for all your help today. I got a better rental deal and a full understanding on my rental. This was great customer service. I walked in unsure of what I was doing but now I'm leaving feeling great
Best customer service at this location. Natasha was great with setting up my account with the app and auto pay
Came in today and meet Natasha. Very pleasant lady and a very pleasant experience. Customer service was great
Thank you, Natasha for helping me to understand my account. You have excellent patience, and a very friendly attitude. Keep up the good work!!
Thank you Natasha for your patience. Great customer service!!
There was a issue with my bank concerning my payment. Once that was resolved, I called Public Storage to discuss the matter at hand. Anthony was extremely professional and quite understanding. He was empathetic to my situation, and he walked with me step by step through some processes to resolve my issue. Anthony truly restored my faith in customer service today because he recognized that my payment history was untarnished. Thanks again Anthony for helping me to de-stress so that I could enjoy the rest of my day.
Jeanisse gave outstanding customer service very professional she is doing a excellent job.
Thanks to Natasha I had a great rental experience
Great move in thanks to Natasha and Anthony
I was able to have an easy move in thanks to natasha
Just wanted to thank Natasha for her help today Hopefully l spell your name right. Very nice young lady and very helpful Thank you so much.
At 5801 public storage on Reisterstown rd Ms. Natasha is so awesome and needs a raise. My storage was at auction today and I didn’t have my full payment and I only had half and she spoke to Mrs Kim and they helped me by taking the half payment and stopping the auction. I was at work crying my eyes out cuz of the specialist over the phone wasn’t helping and didn’t care. Thank so much for helping me and my keeping our memories. 💖🙏🏾
Thank you to Natasha for a great rental experience
I had a very great experience Natasha is very helpful great pleasant Barry polite
Thanks to Natasha I was able to log into my account and set up auto pay. Great customer service!!
10 stars for public storage employee Natasha for her great customer service. She makes my visits easy and stress free.
Thanks to Natasha for helping me fix my account. Great customer service
Thanks to Natasha I had an easy move in
Thanks to Natasha at 5801 for helping me set my account and access my units
Great service
Natasha made my rental process very easy
Cory help out today. Great customer service. Thank you
Natasha was really helpful and made the process easy and fast
Thanks to Natasha I was able to fix my account
Natasha made my move in very easy. Thank you
Thanks to Natasha and Corey for helping us move in at Reisterstown today.
Expensive!
I would like to say kudos to PS #5801 for having such an awesome employee in Natasha. I am happy to say that she is knowledgeable, professional, and super friendly! Natasha always greets me with a smile & answers all of my questions when I go into the main office & has helped me with my purchases of boxes, etc. Natasha makes the process easy!
In addition, this location is super convenient & clean; I would recommend to others!
This store has great customer service! Very down to earth and helpful Thanks Alena
5801 Reistertown rd location
Natasha was such a great help she was very patient with my decisions and showing me around the place I recommend her on her great customer service and would definitely be sure to send others to this location in the future
We are new to the storage thing but thanks to Natasha our move was easy and fast. She walked us through everything and made it a lot easier for us. Me and my wife was very happy with the service.
My rental was fast smooth thanks to management on site I’m glad I chose public storage
Place stays clean but please fix the buggy elevator! You don't know if it is coming or going and sometimes you worry about getting stuck on it! Repair now.
With the recently installed new and quicker operating elevators, the process of loading and unloading is much more efficient. However, the condition of the moving carts provided could be improved. One of the still operating moving carts was broken down the middle with splayed angled wheels. A bit risky to use but hopefully this broken cart will be replaced soon!
Lilith did great ! Service was wonderful
The ladies 5801 reisterstown rd , Kay Elena were very helpful and their communication skills were awesome, they made my first time ever getting a storage unit a breeze no work feeling at all thanks to them
Great experience!!! Anthony answered all of my questions and was extremely patient with me while walking me through the process.
Liked this place at first but it seems like there is never anyone in the office when you go there and no one answers the phone or returns calls. Had an emergency and needed to get into my unit but couldn’t because a lock was placed on it due to a late payment that had been paid for over a week and of course no one was there to help even though it was well before 6 pm when they close. Having someone on site everyday during business hours would be extremely helpful!
Awesome, professional, clean. Kara is especially great!
A rip off they closed my unit on me in 6 days, i never got to use the unit now getting the runaround for my refund talking bout $5 refund I paid over $100, never used or put anything in the unit, a rip off
I would like to thank Xazier for his professionalism, he answered all the questions that I had, it was relief to know that I choose the right rental space
Competitive prices and very friendly staff. Shakur and Ellis were super nice and helped me with everything I needed. Y’all better be giving them raises!
Great place to use for storage. Been there for 20 years. Have to leave now because the rent is crazy.
I do not recommend!! No one to talk to!
Horrible service
Took a friend
I feel that the young man that help me today was very nice and knowledgeable , polite.
He answer all my questions and explained everything very well.
So my experience was very good.
Easy move-in. Tiara was very helpful and pleasant to work with.
Great place
Lights in main ile of my storage unit malfunctioning for two weeks in a role on Reistertown and Northern Parkway center,young clerk working that evening found it amusing, closing out one unit today others to follow
Excellent customer service
Ellis was amazing he was great help!!
My storage bill went from $65 last month to $90 this month. And they was not trying to give me any help
Ellis was amazing and so helpful. I really enjoyed his customer service, I feel like a valued customer.
Ellis is well mannered young man with a Great personality very helpful and answered all my questions before I had the chance to ask. Also the facility is clean and well kept. Thanks for making the process easy.
Love this facility! The managers are super friendly and thoughtful. They always get me in and out and can also hold good conversation. Ellis always can anticipate my needs and that’s overall why I like stowing at this facility. 10/10 would highly recommend!
Very helpful great customer service clean both elevators never work at the same time that's my only complaint
Public storage was nice and clean. The staff member that helped me John C. Was very informative and polite. He was fast and direct and got me in and out within 20in. He showed me several units and helped me pick out one that would be a best fit for my things. I would Highly recommend this public storage.
I can't gain access to my unit and I just payed for it a hour ago
Great customer service
This storage company must have a new owner. This company can't keep the area clean there is trash all over the ground. Some of the people that store their belongs throw trash on the ground and management don't say a thing. I never see management protecting the area
Shakur is a wonderful asset to your company. He has good manors , great customer service , smells amazing and he also help me with getting a storage for my neice. If you go in there ask for Shakur he’s the best!