Michelle, thanks you, you the best
Im very happy Michelle is amaizing
Michelle was an excellent help in helping me for the first time renting a storage ! The experience was easy and I would so recommend this storage unit !
I had a great experience with the manager Michelle at the Revere location. She went out of her way to clean out a unit on the spot so that I could move right in. Very Very Satisfied
👍👍👍👍👍
Michelle (and Stephanie, who was "in her ear") were awesome in getting us the second month free rate. Would definitely recommend.
This is hands down the worst and dirtiest, nastiest mouse infestation Public Storage on the planet !!! Dangerous and Disgusting is being generous !!The place is a massive rat/mouse nest .
I have videos and pictures of all the dead mice and mouse droppings . The entire back wall of the unit was filmed and covered with mouse urine . It’s absolutely disgusting and the management here could care less . I mentioned the health hazard condition to 2 staff members and 1 district manager who could care less and were very rude . I was promised a call back by Stephanie and never heard back . I was told by Michelle that she would come and inspect the unit and never did . The district manager is the rudest and absolutely has zero communication skills and customer service skills .
We had to get the Revere Public health involved because of the dangers of mouse and rat urine / droppings . These dead rodents carry diseases and clearly Public Storage does not think so . Shame on them from top to bottom. Think twice about this place for your belongings and health .
Check pictures !! I have many more too . There were about 5 or 6 dead mice I had thrown away . These are a pictures of a few .
Michelle was very helpful, courteous and efficient. She helped me find the best solution to my needs and made my move in easy. My overall experience was excellent. Thanks!
It would be nice to have 24 hour access to my unit.
Just wanted to send a thank you to michelle for always being there to help us we have rented here for two years and are very happy here we rented a new unit and again michelle helped us out and was amazing thank you michelle will tell all my friends
I rented today with Michelle she was very helpful to me and put me in a storage unit I would recommend to my friends and family to see michelle
Michelle was absolutely helpful. There were a few times where something weird had come up and she helped me each time with a smile on her face. Super helpful.
UPDATE 08/2024: Came back to rent another unit from Public Storage. Reserved a unit online and came into the Revere location and spoke with Michelle, who made the whole process so easy! She was very informative, knowledgeable and friendly. Definitely a great asset to Public Storage! Excited to get my stuff stored away.
2013: Public Storage held a unit for me for approximately one week, and honored an online price that was initially offered to me, which was cheaper than the walk in price. The Revere staff at Public Storage was super friendly, informative, and helpful. Just today, I was in a hurry to move things into my unit, but had forgotten my access code and needed a little help finding where my unit was again. The two employees working at the time, were working together to help me - one was writing my code down, while the other was locating where my unit was on the map and was preparing to take me there. Both were very helpful! Thanks!!! So far my service has been great!
Michelle is the the best, she is way better than working with a computer. Handled every question with grace. I really appreciate her customer service. Excited about my new unit.
We had a wonderful experience renting a storage unit here with Michelle. The property is clean, well kept and secure, but what really stands out is Michelle's incredible dedication to customer service. On more than one occasion she has gone above and beyond to help us, always with genuine care and concern and an exceptional solution focused mentality. Phone calls are always returned promptly and pleasantly. If I owned a storage facility (or any customer service oriented company for that matter) Michelle would hands down be my first choice to run the show - she's a true gem!
Michelle went above and beyond helping with my account! With all the complications, she helped with a smile in her voice.
Michelle at the office is great! Easy to reach and extremely helpful. Thank you so much! 🙏
I rented out a storage unit for a month till I got my new apartment from the beginning Michelle was very helpful her customer service was super great and helpful through out the whole process I strongly recommend you rent out a unit here you will not regret it I’m glad I chose public storage I will be back in the future thank you Michelle once again for your amazing service
Michelle was so professional today and she helps me understand the storage policy and so on. I would recommend her. Thank you!
Stephanie was patient and a pleasure to fo business with I highly recommend asking for her if you need a unit
GREAT SERVICE ! Michelle was very helpful ! :)
Michelle was extremely helpful. She answered all my questions and helped me very much. She is a great employee !!! Thank you !!!
I rented a unit at this facility for a short time and i ran into a very nice Woman who works there her name is Michelle. Michelle was very pleasant, helpful, and gave me outstanding service with a smile. The property is very clean and very well maintained. I would definitely recommend this facility to Family and Friends.
Michelle was very knowledgeable, friendly, kind, helpful!!
We are using Public Storage for my son who goes to school in the area. Worked with Kevin and he was GREAT!!! Impeccable customer service, smooth and easy process, very clean and secure. Everything you would want out of a storage space and more! We left with full confidence that renting with them was the right move. Stellar!!
Very great service. Michelle was excellent and very helpful. Process was smooth and easy. We were offered all our needed supplies.
Michelle was wonderful walking me thru the whole process!! Very patient and pleasant!!!
This is my first storage rental experience, my check-in experience at Public Storage was smooth and very easy! Michelle was very kind, knowledgeable and took her time explaining the process. I would recommend!
I needed help switching storage rooms and had an amazing service with Michelle ! She was so sweet and attentive while helping me. Michelle made everything clear and I was in and out in less than 20 minutes ! Def going to her next time I need any help :)
Michelle was great! Gave great directions to my storage! Very happy!
I just rented now and Mitchell was extremely friendly and helpful!!! Love her smile!!
Rented here today very easily with michelles help very satisfied with property and service thank you
Michelle was very helpful to me moving in would recommend this place
Just moved in. Everything really good. Michelle very helpful and friendly.
Great and friendly service and awesome employees (Michelle).
This is my first time having to rent a storage unit. Michelle was pleasant to work with had a beautiful smile you couldn't miss, friendly, cheerful attitude, amazing customer service and the facility is clean and well maintained. I would highly recommend this facility.
Stephanie was so kind and very helpful ☺️
Michelle is wonderful and she made my moving experience quite a wonderful one. I've been to several public storage locations but a service like hers is worth admiring and applauding!
Great service. I love the way Michelle help me. I recommend this place
Mis Toni no Dominique very standard worker
Hi, my name is Danielle Sawyer and I just wanted to give Michelle the greatest review because she’s unbelievable and she helped me out so much. I appreciate it. Thank you so much.
I had been looking around for a few storage places for a couple of months. I was so grateful for the support and attention to detail Michelle gave to my search that within a few hours of walking in this Sunday I had the perfect unit, keys and service with a smile. Thank you Michelle! You rock! - Pete
Went to Public storage for the first time with a family member. There was a lock problem and a door problem. Michelle alleviated both problems quickly and efficiently. She was so pleasant to work with and I would highly recommend this facility.
The service was really dry I wasn't impressed at all and they won't helpful
Excellent customer service by michelle
Zara was incredibly helpful, knowledgable, and patient. Thanks to her, we had an easy day moving into our unit.
The on-site manager Michelle was extremely nice and helpful. She patiently answered all my questions, went thru the pricing options. Overall she made the check-in process a breeze.
Michelle Has awesome customer service. She welcomed me with open arms. Great location, very convenient.
The on site manager Michelle is extremely nice and helpful. I would recommend using this location.
Both elevators are down so I can’t get my stuff out from the second floor. You would think they would try and fix atleast one of them so they don’t completely screw people over. Totally unacceptable.
The convenience and technology of the mobile app is like no other. I also can't thank Michelle enough for her amazing customer service. Easy, great price and great staff.
Michelle was very helpful with my language barrier
Very pleased
Thank you for everthing good customer services
Michelle has been very helpful to work with. This is my first time using a storage unit and was all by myself in the process. Michelle has made the process very smooth!! I recently had to upgrade my storage unit and she was very helpful in that process too, even finding me one right around the corner from my previous unit to make moving a breeze. Would come back to this facility just for her!
I visited to use the storage for a short term rental , I was assisted by Michell who had an cheerful attitude was very helpful and friendly !
Thank you Michelle. Very happy with service.
Yes very good see ice,thank you Michelle.
Michelle was very helpful!!
Place is super clean, employees super helpful and friendly, Michel really down to earth and friendly person, I like it been storing my stuff here for a bit now, no complaints.
I had Michelle and she was excellent
Michelle was very nice and helpful loved the service. Recommend this place to anyone
Public storage revere. Service was swift and pleasant, great customer service by michele
I been with public storage for about 2 years. It's convenient, secure. Customer service answers all my questions via phone call and via email.
Michelle was awesome I had to come in late and she still helped me and provided great service!!
I am a returning customer to this revere location and have came back to this location and rented two more units. Michelle is always more than helpful with anything I need. I will continue to rent here and refer my friends and family because of Michelle.
Rented today with Michelle. She was understanding with my languange barrier and helped me with a translater. I am very happy with her service
We got the keys to our storage unit and Michelle was very helpful and made the process so much easier. She was very friendly, knowledgeable and kind. We are very grateful with her assistance.
I rented today here in revere with Michelle. Process was quick and easy and very informative. Would recommend.
Michelle is the reason I came back to the revere location. excellent customer service I will spread the word !!!! Thanks
I loved my experience with Michelle she was the greatest help and very informative
Michelle was awesome very friendly and very helpful.
So happy with public storage storag revere and michelle in the office is very helpful. I will recommend to all my family and friends thank you
I'm very happy with Michelle costumer services. Patient, clear and concise.l
Very nice service received from Stephanie
the best service today with michelle. very nice place will recommend to friends
Very Happy with Michelle and her customer service
I was in public storage today and I met Michelle outstanding customer service help me in every little way possible thank you again Michelle
I am sooo happy with my service at Public storage in Revere, Michelle was so helpful
Michelle the best service
Very happy with service today Michelle was very helpful and patient and walked us through the whole process and made it wry easy will reccomend
excellent attention, Michelle is very kind and helped us with all our concerns. Thanks 😀
Michelle she is very lovely great customer service she is the best in town
Michelle was amazing! She made everything clear and easy to understand
Service was very smooth. Very easy process
I was very please with the service provided by Michell.
Thank you
Michelle was very helpful to us today and made the move in easy. Would reccomend.
Michelle is the best. Thank you so much!!
Michelle was awesome! Thank you so much!
Michelle was so helpful that we couldn’t do it without her. We were so nervous, this was the first time that we have rented a storage unit. She was very patient and she walked us through step by step. Public storage is lucky to have an employee that takes the time with clients like she did.
Thank you Michelle your a rock star.
Marisa
Michelle was awesome pleasure to work with
Don't go to this place. Elevator doesn't work. Staff don't help. And they make you pay for the month you move out.
One of cleanest places I rented from thus far the Manager is very friendly
Hi, I came in Saturday July 23 2022 to reserve a space here. Michelle attended to me and I can truly say she was extremely helpful. I had a bunch of questions and Michelle was great at answering all of them. She did it with much kindness.
Excelente service
Michelle
Found Michelle very helpful and understanding, explained things to me very clearly. Thanks
Very happy with service in the office by Michelle was in today to rent very helpful with rental would recommend to my family
great service, very clear and nice. explained everything clearly.
We are very happy with public storage Michelle is very helpful and nice and make our experience here amazing!!!!
Michelle is a lovely human being that really will help no matter what and make the impossible to be possible. Thank you dear and I am sure the next coming people will understand what i mean in my review.
Michelle was a great help . Very good customer service . She help me get my storage unit smooth . Very patient.
Michelle is wonderful, she helped me figure out everything I needed to get the perfect storage space for my needs! An asset to Public Storage!!!
Michele was extraordinary patient and helpful, totally satisfied and would recommend this facility to anyone who ask👍👍👍
Awesome service!
Michelle is professional and personable,
A winning combination!
A new customer here and i am very pleased with facility and michelle in the office is very helpful would recomend
Stephanie was great help me set up the app and very knowledgeable and helpful
Stephanie is an awesome property manager and an awesome assisting and helping setting everything for easier access. I give her a 10+.
Michelle was very helpful when I called the other day …not only did she take time to listen to my issue she also went beyond to help fix it..She’s always very helpful but this time I needed I had a lot going on and she was patient and got me thru it .
Very satisfied with property and Michelle
Very excellent customer service would reccomend
Amazing experience, Michelle is so helpful and always there for you! Would recommend to anyone!
This is my second time renting at Public Storage. It’s very clean. Customer service is great. Thank you Michelle. You really saved the day.
I recommend Public Storage in Revere. Please ask for Michelle, she’s excellent.
I am so happy with the customer service with Michelle would recommend