I appreciated the cleanliness of the unit and the convenient location. However, upon viewing the unit in person, I realized I needed a larger climate-controlled space. I reached out to customer service to explore the possibility of transferring to another Public Storage location that had a suitable larger unit available (since this location only had 10x20 units left) or obtaining a refund. Unfortunately, I was informed that neither option was possible. Consequently, I decided to take my business elsewhere, where I wouldn't face a charge of over $100 to move into a larger unit, and scheduled my move-out for this location.
I would have happily stayed with public storage if I could have just transferred to other location that had what I needed in the end or was at least refunded to be able to redo my move in for the new location. Unfortunately they didn't work with me.
Wonderful process. Online and in person. Great facilities. Mary is great.
Mary was breaking fantastic
Mary was great. Very helpful and knowledgeable.
Mary was great ! Always friendly , fast service when I need it !
Mary does a great job! Helpful and polite!
Mary is great and always asks us if we need anything to help out.
Great place been there since 2016
Nice storage place in a good location
Great help for me and got me what I needed.
Mary was very helper. Great service
Mary was amazing. Great service and efficient.
Continues to have great customer service
Customer Service is excellent! Mary is awesome to work with! Highly Recommend!!
Wonderful service by mary
Mary is amazing and made sure I understood everything before sending me off to my unit. Thank you all for great service!
Mary was very friendly & helpful
Mary has been very helpful and courteous! I didn’t expect anything less from the other excellent reviews I encountered!
Very clean property and unit staff was also very nice and helpful
Excellent customer service. Mary was great.
Excellent service as always provided by Mary and the whole staff.
Fantastic customer service, super friendly and fast to get a storage unit.
MARY is great and a big help-.
Mary was wonderful! A big help and we appreciate all of her help!
Mary did an amazing job helping us feel welcomed and supported! Thank you!
Helpful friendly service. Very clean facility. Even the property accessible bathroom. Great service
Very friendly and helpful.
Great experience here, the staff was so helpful and kind!
Great to work with clean location.
Mary is awesome!!! Great help!!!! Go see her! Thanks Mary
Mary was an outstanding receptionist/location manager , answered all out questions in a timely manner with great manners and knowledge
Mary is great. Very helpful.
Mary was a great help in finding a unit that would work for my car
She was super sweet and helpful. Highly recommend the service
Mary is always very help. The property is always clean. Good location. Thanks.
Wonderful experience. Love the prickly pears.
Mary is great and very helpful!
Mary was awesome she helped me with my storage rental needs will for sure use this location again
Mart was very helpful when deciding what size unit was needed look forward to renting from them
Mary was amazing and helped me, very sweet, very knowledgeable, very helpful.
mary was so sweet and so friendly, love her welcoming demeanor! thank you so much
Helpful as can be.. friendly staff that had no issue answering our questions updating from my previous review. the staff goes above and beyond. even out in the heat ive seen ms. mary doing her best to make sure the property is always clean. always helpful.
Great experience! Was glad for management and their close help. Azora made the experience better! Thanks Public Storage!!
Great service…Mary is very helpful!
Mary was very helpful and friendly.
Amazing clean facility and Mrs. Mary is excellent employee who was helpful. They went above and beyond to help me out.
The person on duty(Azora) was very helpful and knowledgeable when I stop by today. I would recommend Public Storage to everyone. Thanks for your help Azora
Mary was awesome!!! That’s all I am going to say. 😁
Great staff! Mary was very helpful, nice, and extremely helpful.
Mary provided me great customer service. The door at my rented unit didn't fit my commercial frigs. Mary helped me to find other units. Unfortunately, Public Storage didn't have any bigger unit for the frigs. Mary went above and beyond to help my find other unit by calling different Public Storage locations. She even called Extra Storage company to help me to find a bigger unit. I highly recommend Public Storage.
Mary was very helpful with finding another storage space.
Mary was absolutely fabulous.
Mary was so sweet and helpful in helping us find our unit. We have always had a good experience at this Public Storage and the staff is always kind and professional.
Mary got me setup really quickly and I'm good to start moving things into my space.
Fast and professional. I’m a returning customer happy with my current and past experience. A safe and secure place to keep your belongings.
Mary was amazing. This place is the peak of security and ease of use.
Kaye did a great job. She was polite and efficient.
Mary was awesome and helped us with everything!
Very quick and easy process to Rent a unit. Mary was very friendly and helpful.
Mary was a great and a big help.
Mary was friendly and helpful.
The manager is really awesome, when my key snapped she helped me try every way possible to get in, and helped me get a smith to get it open.
Mary provided me great customer service by showing me a unit and answering my questions. I felt very good confident in doing business with Public Storage.
Mary helped today, fast and polite
A little pricey good place to store your goods.
So extremely helpful!! Experience was actually enjoyable!! Thank you Mary!!😊💕
Always so clean and professional!
Mary was a pro at helping us get our storage setup.
Mary was friendly and answered my questions.
Mary and Brandie are very efficient, competent, and friendly as they run the best Public Storage in town. Well done!
Manager of this property is the best. She is professional and very thoughtful. Great pleasure to me to have someone that cares and appreciates me as a customer!
Brandie helped me with the billion questions I had. She's great!
Been at this place for 4 years and its still going strong. Great staff. Mary and Brandie are awesome.
Great customer service great person to deal with Bea is awesome thanks for your help with the last min storage
This property is probably the cleanest storage facility I’ve seen. The manager on site Brandie, was more than helpful, she was friendly and thorough. She made sure my needs were taken care of and that I had the right products to keep my belongings safe. I will go to her every time! Thank you Brandie!!
Brandie was a great help, was super polite while I was looking for a unit! 10/10
This is a great storage joint. Bea will take great care of you. Highly recommended
Bea was very helpful and very professional. She help me understand everything I need. I will recommend this facility to everyone.
Brandi was super helpful getting any and all information I needed on size and pricing. Super friendly and happy to help. Didn't feel rushed or that I was an inconvenience.
Brandie is wonderful and very helpful with everything. I greatly appreciate her willing to do her job and assist in any way! - Emily Beltchev
Mary & Brandi very friendly , extremely happy to see customers.Very satisfying.
Great service and staff!!
Service is excellent. Very professional and the entire complex is extremely well run.
Mary was very nice and an awesome ladyto speak with... she was superb to work with. I am very pleased she helped my sister out so well.... she was amazing!!!
Mary was really wonderful!!
Was on-site to make repairs to roof Mod on duty mary was very helpful and showed us everything we needed to see
Mary customer service was great she answer all my questions and allow me to tell her my concerns thank you ms.mary you rock
Mary has been absolutely WONDERFUL! Her patience and help in finding another unit for me thats close to the one I already have has been amazing! I'm truly grateful!
Brandie and Mary help me my Issue in a handle it professionally friendly and they help me out they deserve a five star
I need to get a second unit that is located near my current unit so I stopped by the office and Mary was great. She found the 2 closest units of 2 different sizes and drew me a "map" to show me where they are located in proximity to my current unit. She was very, very helpful and nice, too.
Mary and Brandi were great. Super easy process to rent and access.
very helpful and friendly workers
Brandy is nice and very accommodating! I like renting my storage spot here!!!
I called and Brandi answered the phone and was very professional when she answered the questions I had! Very kind lady and treated me with the upmost kindness. Thanks Brandi
I called and spoke with Brandie. She was super helpful and went out of the way to answer all my questions!
Mary was so very helpful, and kind.
The worst storage place ever. Some locations are better than others. But overall it's a racket. 7 days late, late fee. 14 days late, they charge a lien fee for an attorney. 20 days late your lock is cut off and more fees. By the 30th they've already assessed the value of your locker and auctioned your belongings. No 1 on-site more times than not.I would recommend anyone besides this rip off company.
Public storage is a great place to do business with. Brandi is very helpful and very good at her job. Answers any questions and promptly takes care of any issue that may come up. 5 stars