Had a great experience and everything was smooth and staff very helpful.
Beverly was great and made my first experience a very good experience.
Beverly was super attentive and helped me with all the steps needed to rent a unit. The unit was clean, and great size. Totally recommended!
Gail at 1025 Sagamore Pkwy S, Lafayette was so great to help me with a sign-in issue and billing question. She also went above and beyond to assist me with accessing my storage space for the first time. Excellent customer service from Gail!
The best price for a storage shed in Lafayette. The two women I had the pleasure of dealing with were amazing. They addressed every concern I had.
Gail and Beverly are amazing I would send anyone to them.
Gail provided Wonderful and friendly, honest costumer service!!!
She is really nice and she helped me out with everything that I needed help with I wish there is more like her in this world than you so much ❤️
This place is very convenient and easily accessed, and has decent rates. The real stars of the show are the employees, though - particularity Gail, who has been exceedingly helpful in every interaction we've had, and is a wonderful, charming, and relatable human being in her own right. Thank you so much, Gail!
I appreciate YOU! 🤩
Wonderful people. Helped me out alot.
Beverly was really nice with the check in, and wonderful customer service.
I had gotten a locker and I didn’t receive two locks, so I called over 10 times the last few days I was transferred through person to person calling online, I was beyond frustrated with it. So I finally caught the lady who helped me set up the locker in the first place at the storage unit, her name is Beverly. She helped me get it all sorted out and fixed and let me know all the things that I should be aware of as a First time storage renter. I was so relived and happy for the loop of transferring and struggling to come to an end and it was all thanks to her! Now I will say I wasn’t going to go with this storage company at first the honest only reason I did was because of Beverly. Her hospitality and welcoming tone made me stick with the company. I really appreciate her, I feel she doesn’t just take pride into her job but treats everyone as if they are family tbh. One of the best workers someone could ask for! Thank you Beverly!!!
- Michael Cochran Jr
Great service! It was simple and quick and easy to purchase. I was very pleased with the cleanliness of the units and the staff were friendly and helpful at making sure I received the best offer for what I needed!
Best customer service Beverly service was great very kind and my kids love her.
The person that was working today on June 3 at 11 AM was the rudest woman I have ever encountered in my life. I walked in the office told her I needed to return the lock and keys, her response was well why. I told her my son called in February to let them know we had moved out and asked not to be charged anymore. She told me there was no record of that so if we did not pay today for this month, it would go to collections. Period I said OK. She said OK whatever. Bye get out. There is no way I would ever recommend anyone going to this facility ever again.
Gail who works there is amazing and was very patient with me and explained everything to me in detail.
Gail and Bev are amazing! They helped tremendously and are very friendly.
Wonder ladies in the office Gail and Bev are awesome
Great customer service!!! 👌🏽 Very helpful!!!
Best experience with Gale & Beverly. Got us a fair price with a nice size storage unit. They need a promotion ASAP 🙂
As all other reviews suggested, we chose them because of their great reviews. We were not disappointed! Helpful, pricing was great, and it was a lovely welcome to a new area.
Thanks for the help ladies. Good customer service!
Gail and Beverly were awesome and friendly
Great service, clean units ,and the two lady's who work there were very friendly and helpful.
Gail and Beverley are amazing. They go out of their way to make sure all your needs are met. They make an amazing team! Five Stars for their hard work and dedication!!
Gayle & Beverly are always so friendly and helpful!
Excellent service! Quick and efficient. Gail and Bev in the office very helpful and super sweet!
I find it extremely unethical that just because they bought the existing storage company they think that they can change terms of the contract without the customer's consent.
When I called and said that they can't just add additional insurance requirements because they bought the place and that because I'm out-of-state, I can't remove my items They were extremely condescending And said they can explain the contract to me like I'm a child. (Corporate, not the people at this location.)
Apparently, they think that they can put in a contract whatever they want without your consent and somehow that makes it ethical.
Cashier in Lafayette, IN on 52 next to Aldi's. This is second time last minute that I had to have a unit. Same lady is very friendly very nice!!! It's a 10/10
My husband has storage there, n never complains. He is very happy with the storage place. Thank you
Staff was very pleasant and helpful. Showed me different units so I can have better options to choose from.
Very nice people. Flexible.
I stored some college stuff here for the summer and it was great, very easy to access and plenty of space for a great price! Booking it was a little rough, I plan on getting a locker here again next summer though and I will call ahead and ask if they have space and then just set up rent in person rather than online because the system is somewhat confusing online.
We dropped in today just to check it out and decided to rent immediately. Gail was so helpful and friendly. We like the location of the facility and we really like the accessibility of our unit.
Very friendly staff and they got us a unit very quickly!!
Customer service was great she answered all our questions, leaving us with no questions, she is a great manager and knows her stuff. I would recommend anyone to use simply storage on sagamore parkway next to Aldi's, thank you
Staff is friendly and very helpful. Best customer service I've had in a long time.
The ladies were a wonderful help with awesome professionalism. The process was quick and easy and they were able to get me in and out within a matter of minutes. The prices were more than reasonable so I highly recommend you all choose Simply Self Storage for all of your belongings!
Great place to get a storage from, amazing helpful staff. I would recommend this storage to anyone looking for one.
Great service and good deal.
The best storage experience a first-timer could ask for! As a student, SS has it all because the hours are flexible and the units are economically priced and keep all items safe. I have rented with them twice before and have never had any complaints. The customer service is outstanding and you can trust the manager Gail to help you select the perfect unit to leave your stuff in. Absolutely recommend SS to everyone.
Ive used this facility for a little over 2yrs and im very satisfied. They employees there were very helpful and friendly, they were even supportive during my time of bereavement. My sister and son used the facility before as well. I will recommend them to family and friends.💖💖💖
The staff here are always friendly and willing to help.
The employees are so nice and helpful. The units are clean and ready for use. Had a great experience. Would definitely recommend to friends and family.
I just want to take a moment to think the ladies at the storage place. I have rented there a few different times and each time I have had no complaints. Always treated with nothing but respect, the ladies have always been so nice and very knowledgeable. Thanks again for your fine service, I would definitely rent from you again!!
Very nice friendly ladies tahat help you and offer you the best
I would not recommend storing your belongings here. They require only payments in person if put into "auction status". In dealing with a sick family member out of town, I asked if I can pay online. I was told I can not and it's policy that no payments can be taken over the phone or she could lose her job. As a customer this is extremely inconvienant. They do not care about there customers only making money. They also will raise the prices throughout your agreement. So many hidden fees you will find if you miss any payment. Save yourself the stress and money. They also would not answer the phone when I called multiple times. They do this so they can charge you more. My advice is to look elsewhere.
Gail is the absolute best!
Super helpful staff. Gail took us out to show us our unit on a golf cart which was super cool. She got us processed in a timely manner and was super nice and answered any questions we had
Some of the most caring customer service I have ever received. They went above and beyond and I couldn’t be more grateful to work with such amazing people to safely store my belongings!
Love this place great prices and great staff ❤️
Excellent friendly staff! Quick and efficient services and clean units! Highly recommend.
Absolutely the best, fastest,easiest storage rental place I've ever been too 10 out of 10
They were so nice snd so helpful!!! I would highly recommend!
Debi DeBruyn
Great people! Great service everytime!
Professional experience. Easy in and out.
The ladies are Simply Self Storage are the BEST!! They are very kind and considerate! They worked really hard to make sure I had the best deal to store my stuff! Go and check them out if you are in need of a storage.
The clerks in the facility were so helpful and kind, so I started nicely with Simply.
Friendly staff, fast service, and great prices!
Everything was so easy!! Very helpful . Prices are reasonable as well.
I had a great experience today. All my questions were answered, and Beverly is a great associate. I would recommend your place to anyone.
They were super budget friendly and convenient the whole time I used them. Never had a problem! I only left them since I got a house.
Very kind and helpful. I changed my unit and it was no issue at all. Great service.
Beverly provided clear and precise instructions which led to my decision to rent my storage unit. She was fantastic!
Always have a good experience here! The front desk women are always exceptionally helpful! If you're looking for self-service storage, this is the place!
Had a very lovely experience this afternoon with Gayle and Beth, they gave extraordinary customer service today, my "GOD" bless them!!!!!😉
Lovely service, cheerful helpful employees great prices all around 5 stars
Bev and Gail are amazing. Very friendly, very helpful, awesome personalities
Friendly staff and easy process to get a unit
1025 sagamore in Lafayette has one of the best customer service around gail was such a great help very polite even walked me to my unit very helpful check them out!!
Amazing service, lady was so helpful, and the storage was super clean. Have no complaints
Amazing service! We were moving our daughter for Purdue and found this place. Super clean and orderly. Beverly gave us great service. Thank you!
Just rented a unit today and was met with great customer service! The women who work there were very nice and care about keeping the place clean and safe!! 10/10 would rent a unit from them again!!
The facility was clean and tidy, easy to access, and had the size we needed. Best of all, the staff was incredibly friendly and helpful! I would recommend them time and time again for their excellent customer service!
Great place, super friendly staffs
Great service gteat price very satisfied with service
Amazing service and very helpful people! They assisted us with everything and Gail was very kind.
I needed a storage facility to get my move done in the time frame and price range I wanted, At first I went to Uhal and they were trying to have me pay 180$ for the same size unit in cluttered conditions, also when I asked the uhal worker if they had any units and they told me to come in and long story short the guy was being rude and childish, so next I went to simly self storage is where I went next and I found They have great customer service and air conditioning for units, witch I needed for my old wooden cabinet. They also have a wide verity of sizes and locations in the facility.
Never got our 1st month free. I emailed and never got a response. Unfortunately we paid for several months in advance so have the unit until the end of May.
The ladies here are so kind yet straight to the point. I've had no problems with Simply like I did with Life Storage. 😀😀😀