Had a great experience on move in day and wanted to Thank Caprice for all of her help and guidance. Not everything (app) was working properly when I moved in and she saved the day. Thank you for your kindness and help, it's great knowing there are great people willing help others in need and wonderful representative of the business.
Caprice was totally awesome extremely knowledgeable and nice
Don't be fooled by low rates early. We started with
$169 monthly and in 4 years it was at $448!!!! A 265% increase!
Go elsewhere. Don't get ripped off.
Great place plenty of room easy access great rates
and the onsite Customer service is the best I have experienced
I am very happy with the outstanding service of your Geneva Gary Lane property manager whose name is Lilly. She is amazing!
Piper helped me out today and was amazing ! Very fast and informative services and answered all my questions!
Price is good. Security seems good.
There isn't always a person in the office, but I think that's kinda what to expect.
Wish the opening hours went to midnight but its a minor gripe.
Lily was very helpful in helping you find a unit and the she made the rental process smooth
Lily made my moving transition and getting a storage unit for my extra stuff very easy for the time being. I was very happy with how smooth the process was!
Nick property manager assisted my husband yesterday he was very kind and understanding very professional thanks Nick Timothy weaver
Clean office and storage spaces, with excellent customer service. Nason was super polite and helpful. He took his time to make sure all my questions were answered and I was comfortable with the unit I rented. The app seems great for access and convenience. Everything one could hope for with storage facility.
My space was clean and ready for my move in. Amanda and Lily helped me through the paperwork and made the process easy for me.
Prices are out of control here. They raise their rates twice a year and require you to have renters insurance thru them.
Great service!!!! Very satisfied
The place definitely needs some maintenance, but it serves it purpose and their customer service is amazing. Lili and Dennise took their time to walk me through the initial process and made it effortless to swap the original space.
Very good service will recomend
Very nice place to store your stuff. The personal service is outstanding. App works great for entry.
Spoke with 'Dee' on the phone, she was very personal and polite. She reached out after I had forgotten to update my account, then made sure I was taken care of and didn't have any questions. Thanks so much!
Went in to get some information for storing my stuff and ended up leaving with a storage unit. Thanks for all the help Lily.
very quick and easy service! amanda was extremely helpful and i appreciate her dedication.
Had a great encounter with Amanda, she was beyond helpful and made sure all our questions were answered. If you want great customer service, I would definitely recommend this place.
David was a great help ….. especially since we are seniors & need internet assistance. He couldn’t have been more gracious.
Ashley was amazing Very help and sweet it’s people like Ashley that keep me coming back
It was my first time looking at a Public Storage and I had no idea where to start. Lily there was so helpful and answered all my questions and concerns that I had! I'm glad I started with this location first! Thanks Lily for everything! I will sure tell my friends about you!
PS fulfilled my needs during my time and would highly recommend! Lily was very helpful! Thank you for taking care of me!
I rented a storage unit here and found it a pleasant experience. Lily, the Manager, was always great to deal with. Her customer service and friendly disposition was always top notch.