Public Storage Self-Storage Units at 5829 W Ogden Ave, Cicero, IL

The manager Laquisha, is an excellent and amazing worker. She always goes above and beyond, and is very diligent in performing her job duties. She is always polite and courteous in helping customers, and is deserving of a raise.

The property manager here Laquisha is very helpful. She knows her stuff! Very knowledgeable after 5 years she need a raise! Public storage need more helpful and attentive people like Laquisha. Thank you for your help assisting my sister.

Outstanding customer service

Property MANAGER LAQUISHA IS VERY PASSIONATE ABOUT HER JOB AND FOR THAT I APPRECIATE HER. I ran into some financial problems with my bill going up and she went above and beyond to get it back to the price I was paying for the next 6 months. Thank you so much for your help. Keep up the good work!!

Laquisha is amazing 🤩 she always helps me she knows about her place and very knowledgeable about her line of work her place is clean and well maintained. Thank you for your help and also thank you for lowering my rate on my rent your awesome!!!!👏

The property manager laquisha is awesome she is very knowledgeable about her job. Her prices are reasonable and she always helps me reset my app. I'm not tech savvy but she is and she helps when I can't. Thank you for all your help laquisha.

The lady at this location, her name Dil, she is very kind and courteous. Made my moving and storage needs so easy compared to other places. The storage prices here too are very reasonable

The manager Dil was a big help for me today. I was able to process my rental online and when I came to the facility minutes later, she was in the office and was eager to help me with my app and even showed me where my unit was. Hassle free renting storage here and their staff are wonderful

Quick and easy sign up process. Got in on a good online deal. Dil helped me and was very profesional and patient, no issue. Thank you public storage

Dil was really helpful on my visit.

Dil was super friendly and very helpful. Thanks Dil

Came in 2 minutes till close and usually they don't take me but this young lady manager at this location, her name is Dil, she is awesome! Took me right in and assisted me with making my payment. I've been a customer, been with this company for a long time and I've never seen such a great customer service. Public storage give her a raise!

Dil is such a nice and respectful manager. She always helps us every time we come in and make payment or need assistance. Thank you Dil

We had an excellent experience here at public storage and I want to commend manager Dil for going above and beyond to ensure our satisfaction. For any future storage needs, we will be securing here

The lady at facility name Dil is wonderful. She help me set up the app and get into my storage. Excellent customer service. We need more people like her please gracias

Dil was so very helpful. Very kind. She deserves a commendation.

Dil helped me set up the app. She was very professional and polite. I will happily recognize her talents. Thank you miss Dil

Dil's customer service is impeccable! She helped me transfer my storage and was very patient with me through the whole process. My favorite manager, thank you Dil

We reserved our storage space online to take advantage of the web discount. We decided that we needed something bigger so I had to call the office. Dil was the manager there this day and she went above and beyond to get us taken care of. She found us the best deal and took care of us like we were her family. If that doesn't tell you how much we love doing business with public storage. Always great customer service, great business and great employees. Dil was very polite and has great communication skills. I believe she is an asset to the company and I look forward to doing future business with this company, Thank you.

Thank You Dil for helping me with storage. Very humble and kind. Made the renting so easy

Dil Was so nice and helpful person ,thanks so much

I rented yesterday and moved in today but I was having a hard time with my code to get in and also my storage. However, this lady at the facility her name is Dil she was so kind enough to assist me even before the office opened. She still went above and beyond to help me. Best storage place ever, this is my first time with public storage and I will definitely use them from now on. Amazing customer service and safe facility

The site manager ñame Dil, she is terrific! I had a problem with my app and my payment and she helped me resolve my issue. Always excellent customer service here at public storage. Thanks Dil, God bless your beautiful soul

Dil was great staying after hours helping me! Told me about the storage and helping sign on through my phone

Dil at cicero Public storage was terrific!! My partner and I have a storage here which he haven’t been in a while so we were having trouble getting in. Dil showed a lot of compassion and concern and was a big help to my situation, she even walked with us to our storage and helped us open it. This is the reason why I chose to stay with public storage. They’re always great with their customers. Thanks Dil, you’re a rock star!

The property manger Dil is absolutely amazing! She is so kind and helpful, she was quick to answer any of my questions and helped me get everything taken care of. It’s such a pleasure doing business with a company when they have someone like her representing them.

Literally loved every ounce of service I received. Walked into the store a bit frantic because I was pressed for time, however, Dil literally got me taken care of and squared away. She was so amazing, super knowledgeable and literally made the renting process such a breeze and I greatly appreciated her help. Dil, if you see this, thank you so much! Great facility and customer service!

First I need to acknowledge Dil, the property manager at this location. The awesome service I received must be mentioned. I shopped at many locations before deciding to come to public storage. The online process was great. The personal service and attention to details that Dil gave me is what convinced me to get a storage here and move out of other storage places I previously had for many years. Great way to start. Awesome service, thanks Dil!

Laquisha is an amazing worker. Her facility is clean and she always been helpful. Thank you for being you your very helpful n knowlegable this place is highly recommended

Laquisha is awesome she helped lower my rent and keep me out of auction☺️ she makes sure the place is clean and I’m safe to come and go at times. Thank you.

LaQuisha helped me out tremendously today just like she does always. She always goes the extra mile to offer great customer service. This is the place to go if you things you need to put in storage. We need more people like her! She Rocks!!!

Dil, the property manager at the facility was amazing! first time renting a storage and it was a great experience. she was very informative and professional in helping me get the storage I need. best storage place compared to the other companies I went to!

Great place to do business with and Laquisha was very helpful and informative

First and foremost, Laquisha is an amazing manger at this location, she is so knowledgeable about everything. I really appreciated her patience with me. The space remains clean and smells good. I’m very comfortable storing my valuables there. Due to a great experience I’ll be recommending family and friends to the Ogden location.

Dil, the property manager is amazing she was really helpful!!

The property manager Dil was so respectful and polite. Great personality! I was going through a tough time this morning but she helped me with everything, setting up my app and my storage needs, made it so easy. The facility looks clean and convenient. I love this place!

I was moving up from FL & was worried if I would get the same service in IL as I did in FL. Well, I didn't! I got MUCH MUCH better!!!!! Laquisha the Property Mgr was AMAZING!!!! She helped with a SMILE & made sure I had everything I needed!!! I HIGHLY recommend this Facility. Mostly due to Laquisha

Property manager Dil she was the best great personality

I stopped in this location to see how prices and renting were conducted and the "Manager Laquisha" was amazing at breaking everything down and spending a good amount of time explaining pricing and the best deals I can get in the area. She was absolutely experienced and informative. She comes highly recommended, especially if it's your first time renting a storage unit. Any questions she definitely has the answers.

Excellent service! Property manager Dil is very respectful and patient. Showed me the space and helped me with renting. Walked in and out with a great deal. Superb customer service!

Dill did a great job to help me! She helped me with the app and setting it up!! I wish there where more people that go the extra way for you!!!!

Great experience working with Dil. Nice lady who showed me my options to make the right decision on storage space. I hope to continue to see her when assistance is needed.

DIL was very helpful and polite, i was in and out quick.

Property manager Dil was very helpful, attentive and went above and beyond. Showed me the storage and helped me with the renting process. I'd rent at this facility again. Great service

They’re never there and they never answer the phone. I’ve been with this unit here for YEARS and those folks leave early, ignore phone calls, and are never there when they say they will be, from lunch. It’s $10 extra service fee to pay over the phone with a card. The app doesn’t work, the online tool is faulty. Just terrible.

I wouldn’t have found a great deal, great location or great service if it wasn’t for the kind and caring help of Laquisha, if ever a great person to aid you in moving. She’s the one to call!

I have had the most pleasant experience with property manager Laquisha (I hope I didn’t mess her name up too badly. She is a sweetheart and goes out of her way to make sure you understand everything about your renting agreement. I applaud her! Definitely a keeper ❤️

Property manager Dil excellent service, was so helpful and kind. Guide us through the renting process and made it Fast and easy. I recommend this place for storage needs.

Dil is awesome! Her service today was a 10. She was very patient and helped me with my storage. Thank you

Dil was very courteous and helpful. She helped me download the app and now I can just open the gate with my phone now it's convenient for me. Highly recommend

I came in today with my roommate to rent a storage and the property manager Dil, her service was exceptional! She was very polite and explained everything thoroughly. She showed us the unit that would best suit our stuff and even helped my friend download the app and set it up! Great place, great staff! I totally recommend this storage facility to everyone!

Dil was amazing help today!!!! Walked in and walked out with a unit. Very friendly. Answered all my questions.

Dil was helpful!

Dil was awesome helping us through the process. I definitely recommend coming in with Dil if you need a storage.

Had the pleasure renting here, hassle free and Dil, the property manager was very informative and went out of her way to provide excellent service. I highly recommend this facility.

Dil Wonderful service, she is a very very nice person, helped a lot

Dil is awesome, Great customer service makes you understand the renting process and very patient. Thank you

Property manager Dil Was very helpful with my payment and my setting up for the app. Thank you

Laquisha does a beautiful a job she is very efficient I love her kindness she also works her head off I’m very proud of her!!! I wish should would get a raise. She is very good at cleaning the property and answering any questions I have Thank you For having great customer service sweetheart.

Dil was excellent, she was so helpful to us. Moving is nobody's favorite thing. She is an asset to this company.

Dil was very pleasant and helpful, decent prices compared to other locations in the area.

Laquita have excellent customer service

My overall experience with Laquisha, was very pleasant. She went above and beyond explaining everything to me. Thank you so much for your customer service!

Laquisha Was very helpful! She has excellent customer service skills. Very professional and knowledgeable about the services that the company has to offer.

The facility here is not climate controlled. There is also a lack of customer service and lack of dollys to use to transport your items to your storage unit. At over $125 a month for rent (5x7 unit), you would think the facility will be more equipped (temp controlled environment and a faster elevator) and better staffed.

Good customer service Dil was very helpful

Gracias por el servicio Dil

Dil was the BOMB. She was SO pleasant, HELPFUL, professional, knowledgeable, and pretty. Thank You!!!!

Dil was helpful

Dill was so helpful, and had a great attitude.

My rating is based on the service I received. My account was charged on December 2. I had to call several times to try to get an answer concerning the charge. The issue is that every time I called, I was directed to leave a message and someone would call me back. I called the corporate HQ hoping to get a quicker response, unfortunately they send you back to the automated line as well. So either the number listed in Google is incorrect or calls are set up this way. In my opinion, it should not take a week to get a response to an inquiry. Because I work in the daytime, I can only call during my designated breaks. It's unfortunate that it took me to provide this rating of my experience to get a response from PS. While the Property Manager did inquire about the rating and requested that it be removed or reflect as a 5 star. A rating is based on the consumer's experience. I don't feel that this was a 5 star experience. It's my hope that the District Manager and team can look into the process ( from the consumer's experience) and make the necessary improvements to the system.

Laquisha is awesome her service was great and she has great knowledge on the place i got a great price for my first month thank you!!!😁

Tatyana was great explaining from start to finish great service

Laquisha the property manager is great. She works with you to get tge beat deal for you.

Laquisha Is a great worker and have very good customer service and was so helpful to everything I needed she is amazing

Great services Friendly and helpful Awesome representative Laquisha

LAQUISHA has done an amazing job here since she's come to this location! I'm no longer dissatisfied with this location for storage because of her. THANK YOU LAQUISHA! Hand's down you make it a pleasure during each visit. In the times we are all in; KINDNESS is overlooked! LAQUISHA YOU ARE APPRECIATED!!!

I've been at this location for over 10 years without issue. I was concerned with my unit pricing and Laquisha worked with me to resolve. Her customer service skills are top-notch! With inflation impacting products and services across many industries it helps to have agents willing to go the extra mile to satisfy and acknowledge customer loyalty. Thank you, Laquisha!

Laquisha is the best I'd highly recommend this location

Laquisha's customer service skills are Top notch! She was most helpful and had no issues WITH ASSISTING and Accomodating my needs. Thanks Laquisha!!

They need to invest in some flatbeds and moving materials

Laquisha customer service I’ve ever met!

Very happy with Laquisha's customer service. Very professional, friendly and committed to helping customers.

Great storage option and Laquisha is so professional and helpful. Highly recommend!

I have been renting at different storage places, for 15 years now. I have come across different issues. Which are natural but the way you deal with them is the difference in keeping people or losing them. Let me tell you, Laquisha is in the right business. With her above and beyond customer care and service. She single handed has renewed my confidence and trust in Public Storage. Thank you , Laquisha for giving PS a sense of community.