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Address

2888 Waialae Ave
Honolulu, HI 96826

Phone

808-664-1173

808-664-1173

800-688-8057

800-688-8057

Property Open

Mon-Fri 06:00 AM - 06:00 PM

Sat-Sun 06:00 AM - 05:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units

Phone

808-664-1173

808-664-1173

800-688-8057

800-688-8057

Property Open

Mon-Fri 06:00 AM - 06:00 PM

Sat-Sun 06:00 AM - 05:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    All new rentals subject to one-time $29 admin fee.

    4'x5'
    Online only price
    $ 62/mo
    Online only price
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    Small 4'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 62 /mo $ 83
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    + one-time $29 admin fee
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    4'x5'
    Online only price
    $ 66/mo
    Online only price
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    Small 4'x5'
    • Climate Controlled
    • Downstairs/elevator
    $ 66 /mo $ 88
    Online only price
    + one-time $29 admin fee
    1 unit left!
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    5'x5'
    Online only price
    $ 69/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 69 /mo $ 92
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    50% off first month rent

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    5'x5'
    Online only price
    $ 77/mo
    Online only price
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    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • Locker
    $ 77 /mo $ 102
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    2 units left!
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    5'x5'
    Online only price
    $ 80/mo
    Online only price
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    Small 5'x5'
    • Climate Controlled
    • Downstairs/elevator
    $ 80 /mo $ 107
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    2 units left!
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    4.5'x10'
    Online only price
    $ 117/mo
    Online only price
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    Small 4.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 117 /mo $ 156
    Online only price
    + one-time $29 admin fee
    1 unit left!
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    5'x10'
    Online only price
    $ 117/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 117 /mo $ 156
    Online only price
    + one-time $29 admin fee
    50% off first month rent

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  • Save Impression
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    5'x10'
    Online only price
    $ 127/mo
    Online only price
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    Small 5'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 127 /mo $ 170
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    1 unit left!
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    7.5'x10'
    Online only price
    $ 209/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 209 /mo $ 278
    Online only price
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    50% off first month rent

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    7.5'x9'
    Online only price
    $ 217/mo
    Online only price
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    Medium 7.5'x9'
    • Climate Controlled
    • Upstairs/elevator
    $ 217 /mo $ 289
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    1 unit left!
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    7.5'x9'
    Online only price
    $ 217/mo
    Online only price
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    Medium 7.5'x9'
    • Climate Controlled
    • Downstairs/elevator
    $ 217 /mo $ 290
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    + one-time $29 admin fee
    1 unit left!
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    7.5'x9'
    Online only price
    $ 224/mo
    Online only price
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    Medium 7.5'x9'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 224 /mo $ 299
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    7.5'x10'
    Online only price
    $ 225/mo
    Online only price
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    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 225 /mo $ 300
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    1 unit left!
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    7.5'x10'
    Online only price
    $ 232/mo
    Online only price
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    Medium 7.5'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 232 /mo $ 309
    Online only price
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    1 unit left!
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    10'x10'
    Online only price
    $ 341/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 341 /mo $ 455
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    1 unit left!
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    10'x14'
    Online only price
    $ 516/mo
    Online only price
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    Large 10'x14'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 516 /mo $ 688
    Online only price
    + one-time $29 admin fee
    1 unit left!
    Limited availability

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Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Honolulu Storage Units Near University of Hawaii

Perched on the north side of the H-1 Freeway, this Honolulu Public Storage sits right between the campuses for the University of Hawaii at Manoa and Chaminade University.
Students and staff at both schools, as well as local residents and visitors, will find this location easy to get to off of Waialae Avenue just west of St. Louis Drive and just north of the Lunalilo Freeway.
When campus life gets a little crowded, grab a 5x5 unit to store small furniture, books, boxes and other assorted items, or rent an individual storage locker to store a few small personal items.
Just two miles from Waikiki Beach, a 5x10 unit is a great spot to store beach essentials, including blankets, chairs and umbrellas, while a 10x20 can easily store surfboards, boogie boards, paddleboards and other aquatic gear.
Although it's on Oahu's south shore, this location is still only a 15-minute car ride from Honolulu International Airport and less than 10 minutes from downtown Honolulu, making it a convenient self storage option for customers throughout the central Honolulu area.
With a large selection of indoor storage units and climate-controlled storage units, this Public Storage in Honolulu is ready to tackle any storage situation that might come up. Open 7 days a week, this location prides itself on excellent customer service and affordable options for the community in and around the Hawaiian capital city.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 1007)

November 21, 2024
Google Public Storage Alberto Camacho
Donna, Kathy, and Pono’s excellent customer service is much appreciated! Keep up the good work!
November 16, 2024
Google Public Storage Reid Tatsuguchi
November 9, 2024
Google Public Storage Justin Ha
November 8, 2024
Google Public Storage Tristin Manuel
From online reservations to checking in- the staff have been GREAT!! Much aloha to Ms Donna for being so helpful & welcoming * Tip check online for flash sales & specials!! I got a 5x5x8ft for only $44/mo
November 8, 2024
Google Public Storage GeeJay
I am a Social Analyst & Writer. As such, I scrutinize and dissect people's behavior and how what they do ~or do not do~ affect other people's lives. With my arms up in the air, I run away from five [5] storage facilities in Honolulu for one primary reason: low human qualities of management personnel characterized by being totalitarian, disrespectful, and abusive. They know that tenants have no recourse to fight them back. Public Storage is the sixth storage facility that I moved in Honolulu. As I met Manager Ms. Paris, I could tell that she is not another Manager Woman. No, she is not. My experience and observations allowed me to confirm that Manager Ms. Paris is a LADY who was raised by fine parents. In addition, she invested her knowledge and efforts necessary for me to fully comprehend what my options are and what I am getting into BEFORE I sign anything. I hereby attest that this Public Storage is a facility for decent tenants that do not want antagonistic actions and arrows flying against them.
November 2, 2024
Google Public Storage isaac B
Awesome. I just moved to lower my rent but the Manager at my location was amazing in helping me find a better fit for my budget and made sure there was no pillars etc!! Mahalo I bought malasadas that’s how happy I was. Donna is a rockstar Give that Aunty a Raise!!!
October 31, 2024
Google Public Storage ana lynch
Loved the space! Great service! Will rent again in the future if needed!
October 30, 2024
Google Public Storage Kimo Smigielski
I've been a customer for a few years and every now and then I need to move storage units. Last week when I was moving storage units I discovered I booked at the wrong location and I was distraught trying to find the perfect unit at this location. Donna was my hero and helped me secure an amazing 1st floor unit that was the size I wanted but also helped me cancel my accidental reservation at a different location. Donna is simply the best and helped me out of two pinches.
October 26, 2024
Google Public Storage Madalina Manea
Donna is amazing. She is kind, professional and very helpful . The unit I rented is clean, spacious and has climate control. Highly recommended this location.
October 17, 2024
Google Public Storage Melvin Kilafaken
The staff at the 2888 Waialae location are super helpful. Donna is an exceptional worker and I highly recommend this location.
October 17, 2024
Google Public Storage Javis Powers
October 16, 2024
Google Public Storage Dean Ekman
October 15, 2024
Google Public Storage Brent Watanabe
October 15, 2024
Google Public Storage Melveen Yamamoto
Donna and Josh (John) were great to work with!
October 11, 2024
Google Public Storage Alan Suwa
October 10, 2024
Google Public Storage Mele Coleman
Donna and Josh in Kaimuki were super friendly and helpful. Mahalo!
October 9, 2024
Google Public Storage Beth Pateman
Donna at the Waialae Public Storage was fantastic in helping us get our storage locker. Donna was welcoming and helped us through every step. She exemplifies the spirit of aloha in every way.
October 9, 2024
Google Public Storage Deanna Chandler
Donna and Josh were very helpful and friendly. Mahalo!
October 7, 2024
Google Public Storage David Behrens
Pono was great!
October 3, 2024
Google Public Storage Alvin Rivera (Visual Artchitect)
Donna working in the front was amazing. She showed us how everything works and took care of us when we needed a cart or 2, to bring our stuff into our locker. She's been so kind and attentive to our needs. She isthe best! Mahalo Donna!
October 3, 2024
Google Public Storage Russell Hardy
October 1, 2024
Google Public Storage Hunter Anime
2888 Waiʻalae Ave Honolulu, HI 96826 United States Is the best public storage facility I have ever been to. The staff does everything they can to help customers too the best of their ability above and beyond on service and problem solving giving customer’s solution and going to all Ends in what they can do to help people in the simplest and fastest way possible. I have never met any other place that seeks to solve problems and help costumers as much as them. I have used this facility for 3 years on and off again for college and I have tried and looked into others but none reach even half the stander or make costumers feel as welcome as this one.
October 1, 2024
Google Public Storage Samuel Farmer
Donna is the queen of kaimuki mm
October 1, 2024
Google Public Storage Ernest Holmes
October 1, 2024
Google Public Storage Hugette Montesinos
They are absolutely outstanding!!!! The staff is so kind and helpful at all times! The place is incredibly clean and well taken care of! I would highly recommend using this Public Storage
September 25, 2024
Google Public Storage Miriam Moore
My experience with Public Storage was really good! Donna helped me with vacating my unit recently. She was so kind every time I had to come for the cart, and was extremely helpful every time I had a question. She always had a smile on her face & was full of aloha in all our interactions. Mahalo Donna! I will use Public Storage again.
September 25, 2024
Google Public Storage Andy Armitage
Clean, safe, and friendly staff. Also the A/C is nice.
September 2, 2024
Google Public Storage Steve Hilferty
Public Storage on 2888 Waialae in Kaimuki is immaculate, climate controlled. Donna and Jung are great! Lots of parking.
August 30, 2024
Google Public Storage Aster Eussen
All the employees are amazing and the space is clean and safe. perfect for keeping your stuff in between school years. we used this storage space for 2 years and the employees recognized us and loved to chat
August 29, 2024
Google Public Storage Allie Girard
Donna is the best!!! So helpful
August 29, 2024
Google Public Storage Rochelle Fujisawa
Need Storage!!! Call Public Storage on Waialae and see Donna. She took us to look at the different sizes and help us with the rental agreement. You can also borrow their carts to load up all your boxes to take to the unit it was a life saver.
August 25, 2024
Google Public Storage Paige Nakano
August 23, 2024
Google Public Storage Anthony Martinez
Amazing service and experience Donna was very helpful and was the best 10/10 will come again.
August 23, 2024
Google Public Storage Ryan Nisperos-Barnachea
Great storage place for the summer! Friendly staff, secure area and very cheap!
August 23, 2024
Google Public Storage Reggie Deseo
Donna was great and helped me out a ton with check-in and check-out, always with a smile and a sense of humor. Space was just what I needed to store my belongings and the deals and pricing were excellent and reasonable. Coming back next year!
August 22, 2024
Google Public Storage Rachel Ligatich
I have had a storage unit at this location for several years and have had continued great customer service. Donna is so helpful and friendly. She is knowledgeable and helped make our rental process easy and convenient. This location is secure and well maintained. It is also air conditioned which has helped with storing our belongings.
August 22, 2024
Google Public Storage Tanya Zapata
Donna was refreshingly friendly, helpful and informative. Her service is what convinced me to choose this storage facility.
August 22, 2024
Google Public Storage Carolyn Cuevas
Donna and the rest of the staff are absolutely amazing.. I have always received the best possible service. The facility is also extremely clean and well organized.
August 22, 2024
Google Public Storage Hawaii Auctions and Liquidations
Gonna is awesome! This is a great place! Mahalo
August 22, 2024
Google Public Storage Martin Cuevas
Excellent service and very professional.
August 21, 2024
Google Public Storage Mark Owen General
Deenie was absolutely amazing! It was an honor to be her first customer :) She talked me through all of the procedures and policies that Public Storage has. Everyone else up front was also incredible and truly pleasant to be around. It was an absolute pleasure to work with them while setting up my new account.
August 21, 2024
Google Public Storage Andrew de Guzman
August 21, 2024
Google Public Storage B
Donna is the best and is there for anything you need. Glad I switched
August 16, 2024
Google Public Storage Steven Watai
Donna was extremely helpful. I truly appreciated the customer assistance she provided.
August 14, 2024
Google Public Storage Kawika Cahill
August 8, 2024
Google Public Storage Reiko Danner
Always get prompt efficient service with a smile from Donna. Makes the experience so pleasant. Mahalos to Donna
August 8, 2024
Google Public Storage Lance Dawson
Was happy with all the help I needed and received, made the sign up easy. Am sure this will be the right place to store my stuff!
August 7, 2024
Google Public Storage Chiara Bonvini
Amazing customer service by Pono and Donna, thank you guys!
August 4, 2024
Google Public Storage Sophia Davis
July 28, 2024
Google Public Storage Roxanne Olayan
Donna at 2888 Waialae location is wonderful. She greets everyone with a welcoming smile and provides rock star customer service. I was at first hesitant to ask my questions, but her warm personality put me at ease. She is a great. Go see Donna for your storage needs!
July 18, 2024
Google Public Storage michael brightmon
Very knowledgeable and good service
July 18, 2024
Google Public Storage Gdleon6
Pono and Donna were a great help.
July 11, 2024
Google Public Storage Alan Akina
Donna was amazing to work with at the front office desk.
July 11, 2024
Google Public Storage Tatiana Haili (alohaitstatiiii)
Donna, is an amazing worker!! She made my move in day a great day!
July 10, 2024
Google Public Storage J.J. Kelly
Absolutely amazing experience!!! Donna was a treat to work with getting me the right storage for my needs, very experienced, and very helpful. Was in and out and on my way in no time, highly recommend! Thanks Donna
July 5, 2024
Google Public Storage Andres Naranjo
Donna was extremely helpful and so nice and made my experience so much easier
June 27, 2024
Google Public Storage Kathleen Yung
Donna has been such a joy to work with. Extremely helpful and kind. When you need a storage space, ask for Donna. Trust me, you won't regret it!
June 27, 2024
Google Public Storage Tonbobaby45
Donna is the best!!! She helped my friend and I sooo much! She simplified the "storage process" and made us feel at ease. For all your storage needs go see Donna.
June 18, 2024
Google Public Storage Keli'i Beyer
Donna was super helpful and really nice, so patient with my online issues and really made the effort. Thanks! A+++ service
June 14, 2024
Google Public Storage Teeh Poorman
June 14, 2024
Google Public Storage Reilly Merlo
I've stored my belongings short term with this Public Storage location twice and both times I have been extremely satisfied with the friendliness and helpfulness of the staff including Donna, who efficiently set us up with a unit. They have push cart dollys available for moving in and out our bulkier/ heavier items. I highly recommend this location if you are ever in need of some extra storage space.
June 12, 2024
Google Public Storage Kerri Bosworth Van Duyne
June 12, 2024
Google Public Storage Trisha Hirasa
We went to see Donna at the 2888 Waialae Ave location. She made it very welcoming, pleasant and explained everything that made it so easy for us. I recommend going to this location and ask for Donna, she's the best.
June 11, 2024
Google Public Storage Glenn Vergara
Donna was so helpful!!!
June 7, 2024
Google Public Storage Mike Werdien
Donna was friendly and easy to talk to.
June 1, 2024
Google Public Storage Sahara Kiskis
The greatest experience thanks to Donna, who made securing and having a unit really doable and easy. She is super friendly and helpful so I highly recommend using Public Storage :)
May 30, 2024
Google Public Storage Jay DeVeas
Donna & Jung are the team you want on your side during a stressful move. They are competent, professional, patient and anticipate my needs. The facility is easy to access, is clean, has lots of parking and real convenient loading zone. I have moved and stored too many times in my life. This is my fave place hands down! Mahalo to the Waialae Public Storage Ohana.
May 29, 2024
Google Public Storage Teresa Nash
Donna is amazing. Always kind, respectful and accommodating. Thank you. T
May 26, 2024
Google Public Storage David Yorio
Donna is the best!
May 21, 2024
Google Public Storage Gina Ross
Donna is always so helpful. Needed to upgrade my unit to a larger one and the process could not have been smoother!!
May 11, 2024
Google Public Storage talise asenjo
great people, friendly and talkative, really accommodating and flexible, got there after they closed and they still let us put stuff in our locker. thank u guys so much!
May 10, 2024
Google Public Storage Keelan Abbott
Super friendly staff! Helped me transfer my unit at a different location with no hassle. Thanks!
May 8, 2024
Google Public Storage Keiko Laird
super great! Donna is so amazing and super super helpful! Love this storage unit!
May 8, 2024
Google Public Storage Reagan Rittenhouse
May 7, 2024
Google Public Storage Juliana Yotsuji
Sergio and Hua were absolutely accommodating with the Aloha spirit!
May 3, 2024
Google Public Storage sandy sena
Donna and Gia were very personable and helped us find a location that benefited our space! Awesome ladies
May 2, 2024
Google Public Storage Tyler Radcliff
May 2, 2024
Google Public Storage jade
Donna and her staff are awesome! So helpful and friendly. Highly recommend!
May 2, 2024
Google Public Storage Autumn McCarter
Donna is always very helpful and kind whenever i come to get a storage unit. I will definitely come back!
April 30, 2024
Google Public Storage Lani Kamaka
April 27, 2024
Google Public Storage Alaina Rogers
Costumer service was amazing. could not tell you how much the worker helped me!!
April 27, 2024
Google Public Storage Cheyenne Golden
Very easy and helpful.
April 26, 2024
Google Public Storage Jordan Anthony
Awesome service Mrs Donna was great at very helpful always a pleasure to work with. Mahalo nui
April 25, 2024
Google Public Storage John Rosales
Public Storage has been great. Donna is great. Really helpful. Love working with her.
April 25, 2024
Google Public Storage Megan Foreman
April 24, 2024
Google Public Storage Isabelle Stringer
April 20, 2024
Google Public Storage Selorm Skeyo
The attendance at the desk was very welcoming and knowledgeable on her job
April 14, 2024
Google Public Storage Shyonna Landrum
Alicia, Donna and Jung gave us extraordinary service. They were very kind and helpful. Would definitely recommend! Quick and easy up process!
April 14, 2024
Google Public Storage Isabella Loafea
April 7, 2024
Google Public Storage Meghan
I had such a great experience here. My friend and I were having trouble and Donna helped us. She called us and was very helpful on the phone and in person. The place is clean and everyone is nice and very helpful.
April 7, 2024
Google Public Storage Lily Tremont
Donna is amazing! She took such great care of me❤️
April 7, 2024
Google Public Storage Angela Alden
Donna was awesome! Super helpful and the place was great.
April 7, 2024
Google Public Storage Sienna Darlucio
Had a wonderful experience here. Donna is truly a lifesaver and the most helpful sweetest person. She helped me secure a storage unit for a super reasonable price during this time of year where most units are booked up. I highly recommend for any college students as it's super close to campus and they have a variety of unit sizes to fit your needs!
April 6, 2024
Google Public Storage Quinn Balli
April 3, 2024
Google Public Storage Kendis Kado
The staff here is always friendly and helpful. Donna recently helped me with a billing issue, and worked diligently over several days to make sure it was resolved. She even called to follow up and make sure I was happy with the results. Exceptional service!
April 2, 2024
Google Public Storage Lianne Kanamu
Wonderful experience. Very easy to talk with and fast to complete the process. Thank you!
April 2, 2024
Google Public Storage Misty Mahuka
Very loving and helping with my move in, coming all the way from the west side needing to find a storage right away..Donna was so welcoming and helped me in every way of making my move in for the storage with less weight on my back and shoulder and just reminding me that everything was going to be great and that they will always be here if anything for your storage. Very Ohana aloha feeling as soon as you walk in the doors. Mahalo so much for everything aloha and god bless.
March 29, 2024
Google Public Storage Ian Fatzinger
Excellent customer service! Thanks Donna
March 26, 2024
Google Public Storage Jessika Milan
Just got a storage container and the ladies Hau, Donna and Lily were Awesome) so helpful , informative and friendly) Two thumbs up for Public Storage Kapahulu .
March 20, 2024
Google Public Storage Tavi Aphayavong
Nice and friendly service. Donna was very helpful and informative. I highly recommend her service if you have any issues or questions.
March 20, 2024
Google Public Storage Megan Fujishige
Donna and Stafford did a great job making my unit switch quick and painless. I've had Donna help me many times over the years, and I've always been happy with my experience.
March 20, 2024
Google Public Storage Adevon Fritz
March 15, 2024
Google Public Storage Matthew Lang
Donna is without a doubt the nicest person to deal with. She will help you, find out the best options for your, and make your day pleasant. Absolutely the best.
March 14, 2024
Google Public Storage Courtney Wilson
Awesome front desk lady!
March 6, 2024
Google Public Storage Gina Ross
I came yesterday to set up a storage unit to use for work. I was able to do the majority of the steps online, which was incredibly convenient. Once I got there I was a little lost (it’s huge!) but lucky for me Pono and Donna were there to help! Pono showed me to my unit and helped me get it set up, Donna showed me how to borrow a dolly to transport my heavy things. Both greeted me with such aloha, they took the experience from good to great. Thank you Pono and Donna!
March 2, 2024
Google Public Storage Bruse Eckmann
February 29, 2024
Google Public Storage Joshua Fong
Lady at front desk was awesome
February 28, 2024
Google Public Storage Geri Smith
February 27, 2024
Google Public Storage K Dlr
Stanford was really helpful and friendly. Great customer service at the 2888 location Honolulu
February 23, 2024
Google Public Storage Amber
Very clean facility. Staff is awesome and helpful.
February 23, 2024
Google Public Storage geff Scott
Donna was amazing. So helpful and sweet. Awesome full service. Donna is invaluable. Five stars.
February 23, 2024
Google Public Storage David Kealaiki
Public storage here is great staff is wonderful, clean both outside the parking lot to the interior of the facility. The Manager Donna was great and very helpful. Thank you
January 20, 2024
Google Public Storage Malia Kalai
Everyone is always so helpful and public storage and the facilities are clean. Have had a storage unit with them for about a year and no complaints. Donna is really great to work with when I have questions or concerns.
January 17, 2024
Google Public Storage Jed Roa
The staff is very accommodating especially Donna, Hao and M. It's got a very convenient location with lots of parking. The place is clean. Information is easy to find on their app.
January 17, 2024
Google Public Storage Heather Wong
Donna is the best! Efficient and friendly. I was so blessed to have her help me out today. Thank you, Donna!!
January 16, 2024
Google Public Storage Michael Billena_niftyfiftymedia
Used to be the go to place for storage but when their hours changed and their prices went up, it was time to change. Not open early enough and not open late enough. So had to go somewhere better. Luckily that place was across the street.
January 14, 2024
Google Public Storage Sara Chang
June is a very helpful to answer all my questions.
January 14, 2024
Google Public Storage Shekinah Stevens
Omg! Donna is so awesome, I lost my identification and credit card on site and she tracked me down and got my stuff my back to me. She was so courteous, kind and funny! She was my personal Detective Colombo! Mahalo🫶
January 14, 2024
Google Public Storage Destiny Carlson
Donna was amazing. The storage served its purpose and every work was very kind and helpful
January 12, 2024
Google Public Storage Claes Olander
Great friendly service. Highly recommend!!
January 10, 2024
Google Public Storage Chloe Caramanis
Donna was super helpful and informative with opening my new lock space! Happy to be renting with public storage. Thank you!
December 30, 2023
Google Public Storage AC Arashiro
This place is great, the staff here are friendly and helpful. The facility is safe and easy to get to.
December 15, 2023
Google Public Storage Kelepi Fainga
Everything is good they treat me better
December 1, 2023
Google Public Storage Ande Westerhausen
I had a great experience here, this is my second time renting here and everyone has been nothing but a delight and helpful! Donna specifically is wonderful, she has helped me all throughout college with my storage units. She is the most helpful and kind person fr. I highly recommend this place especially since it’s right next to campus :)
November 15, 2023
Google Public Storage Joe Connector Kennedy
This is one of the best storage areas I've ever had - and that's saying A LOT. Super clean, energy efficient, fair and consistent policies, carts to check out to help moving between car and spaces. By far the best part of this Public Storage location is the entire staff! Donna is a true problem solver and perhaps the main reason I actually like stopping in. Fully recommend Public Storage on Waialae!!
November 13, 2023
Google Public Storage Randy Shin
Hau has great customer service skills that has helped me retain my storage while saving money at the same time Mahalo Hau
October 31, 2023
Google Public Storage John Osorio
I got there about 15min before opening. I ran into 2 staff on their way in and even before they were on the clock, both of them were professional and very nice. M wound up taking me on a tour and getting me an appropriately sized locker for my needs and within my budget. He was very helpful, and was cool under pressure when the computer system was giving them a bit of trouble.
October 31, 2023
Google Public Storage J. Arun
Iʻve been a customer for 2+ years now and the location canʻt be beat. The customer service by Donna and the other employees Iʻve had interactions with have been nothing but stellar. They are always helpful, pleasant and go above and beyond. I recommend this Public Storage to anyone who needs good service and a great location to store their items.
October 24, 2023
Google Public Storage don3com
Leina'ala was such an awesome customer-friendly service rep!😁 She was really helpful through every step of the process. Thank you so much Leina for being so courteous in helping me find the right storage space for my needs!🤙
October 21, 2023
Google Public Storage E.G. Davis
Amazing place to have your storage. Super clean, efficient and safe. Donna at the front desk is amazing and very accommodating. She can help you with any possibility or situation.
October 2, 2023
Google Public Storage Marylynn Crawford
Lena was awesome she got me my rental despite all the online hiccups! Thank you
September 23, 2023
Google Public Storage Kouri Nago
I went in person to check out a unit and although it was not what I was looking for, Donna was friendly and professional! Mahalo for the excellent customer service🤙🏼
September 21, 2023
Google Public Storage Allas Casiano12
Miss Donna and Leina they’re really helpful and nice they’re the best😁
September 14, 2023
Google Public Storage Genny Collins
Great service
September 13, 2023
Google Public Storage Pati Pita
Thanks leina very helpful!!
September 13, 2023
Google Public Storage Hokulani Kaneholani
It was so easy and they are very helpful
September 8, 2023
Google Public Storage Julie Kent
Very secure, easy to park
August 19, 2023
Google Public Storage Madeleine Tsamis
Renting from Donna at public storage Kaimuki was nothing short of a delight. The process itself is easy and straightforward, and Donna was an ace. She was extremely friendly and exuded aloha and compassion. She was extremely knowledgeable and provided one of the best customer experiences I have experienced. She is a gem and my day was brightened by her enthusiasm and kindness. Thank you, Donna 🤙🏻
August 18, 2023
Google Public Storage Juander Bandit
People to remember: Miss Donna, Miss Hau & Miss Leina - the most wonderful, friendliest and best customer service goes to these wonderful people! Superb! Welcoming environment. So far a safe space to store your personal belongings (I’ve seen security camera in the premises). Some few things I think worth sharing or suggesting: - Only if they stated at the beginning that they’ll not check any documents if we have insurance or not…or only if the business owners/corporate won’t force people to avail any insurance. - The storage on this location ain’t cheap so I suggest to go online and grab your storage there for a certain discount. - I am hoping they’ll put more carts coz tbh, 4 aren’t just enough. - Been reading other reviews and heard some feedback from my other friends that this location just raised their prices so often and I hope that the corporate will stop milking their patrons too much though. Other than that, I am truly satisfied on the services they offered and is currently looking forward to do business with them for more time. But really, the front people working on this location is just amazing. The bosses are so blessed to have ‘em. Please do take good care of them. Aloha! PS: Please refrain your patrons from bugging them every time you see them to write a review. It’s a bit irritating tbh.
August 16, 2023
Google Public Storage Francis Sharp
Leina and Donna are the best! Super friendly and easy service
August 16, 2023
Google Public Storage Pete S
Leina and Donna are fantastic and provided outstanding service.
August 12, 2023
Google Public Storage Kamran Samimi
Donna provided me excellent service today! She was super friendly and able to save me some money on a new storage unit!
August 11, 2023
Google Public Storage Helena Hwang
Donna helped me with a very delightful and professional manner. She truly made my day!
August 11, 2023
Google Public Storage Asukar Weires
Leina was very helpful and assisted us with our needs.😁
August 7, 2023
Google Public Storage Chester Sukekane
Donna is great!!! Always willing to help, extremely polite, and friendly…
August 4, 2023
Google Public Storage Terry Bookhart
Ms Leona and Donna were very attentive,helpful and pleasant
August 2, 2023
Google Public Storage Kaden Miyamoto
Just rented a spot here and it’s really clean and easy to access the staff is very friendly and helpful would recommend this storage to others
July 26, 2023
Google Public Storage Erica Sarters
Leina at public storage was very kind and patient, made using my storage unit and vacating very easy.
July 23, 2023
Google Public Storage Mark Geronimo
Always a 5 star experience with the crew here. Leina'ala, Donna, and Jung are top notch at customer service. The outside kept super clean and the interior is immaculate. These workers need a raise!
July 23, 2023
Google Public Storage Dale Mills
Service is excellent and everyone goes all out to support the customer in whatever they need. Facility is super clean.
July 21, 2023
Google Public Storage Bellaree Dolls
*Update 7/20/23: As Always, stellar service from Leina and Donna! Assisted me in upgrading a storage size, showed me my options and patiently processed my paper works. Thank you ladies! Great Service, clean location, friendly staff. Thank you Leina
July 21, 2023
Google Public Storage Kai Square
Convient and affordable!
July 17, 2023
Google Public Storage Chloe Brown (chloebrown)
The ladies at the front desk were very helpful… being from canada and not be able to download the app they were still able to accommodate me. Really recommend storing your items here if need be!!
July 16, 2023
Google Public Storage Nelson Tanaka
Excellent staff, clean facilities,friendly and efficient.
July 15, 2023
Google Public Storage Ron Hashiro
Leinaala was very helpful touring the facility, and explaining what approaches are commonly done by customers to ease their way into their rental experience. The climate controlled facility is definitely a plus. I’ll be back.
July 15, 2023
Google Public Storage Denny M
I had a great experience at the Waialae location. Donna provided excellent customer service with helping me transfer to another unit at almost half the cost that I was already paying. I'm glad that there are employees that still care about their customers and not just trying to get every buck from you.
July 15, 2023
Google Public Storage Mark Prechelt
Great location and the staff are very supportive, especially Donna.
July 14, 2023
Google Public Storage Janice Tom
Excellent Customer Service, Donna and Staff. Thank You for All You Do!
July 14, 2023
Google Public Storage Eugene espinda
The best place to rent a storage unit. Staff is ultra friendly. Donna and lei are so helpful. They helped me find a cheaper unit to rent. What a relief. They also are the cheapest on the east side of the island. You want great service and cheap rates go see Donna and her staff. You won't regret it.
July 14, 2023
Google Public Storage Dean Oshiro
Thank you Leona and Donna for the awesome help with your vendors! We appreciate the cooperation!
July 14, 2023
Google Public Storage Justin Kimura
Facility is very clean. Staff is very friendly. Highly recommend this location for your storage needs.
July 14, 2023
Google Public Storage Aaron Villanueva
Great employees, friendly and extremely helpful
July 13, 2023
Google Public Storage brenden toyofuku
Great customer service, and clean. We stored our things here for over a year and the only bad thing about it it is the price (which unfortunately is controlled by the main office). But the staff is excellent they really care about your experience and how your things are taken care of. If we could've afforded it we would've stayed longer
July 13, 2023
Google Public Storage Kalua Bee
Best customer service!! Leina & Donna helped me through all my storage needs! Will definitely recommend PS to my family and friends.
July 13, 2023
Google Public Storage Kevin Cooper
Every body was great and helpful getting my two storage units today Thank you so much!!
July 13, 2023
Google Public Storage Emy Pham
Great staff and services. The facility is clean and temperature-controlled. Outdoor, ample and spacious parking. Met many staffs over the years, which is nice because I like to feel welcomed and to know they recognize their tenants. Denna showed me how convenient it is to access the elevator using the app today. Introductory pricing was great, it has gone up over the years, which is synonymous to all things inflated. Looks like I’ll be a happy long-term resident 😄
July 13, 2023
Google Public Storage cody ohira
Great place to store your stuff, super friendly staff!
July 12, 2023
Google Public Storage Eric W
Staff has always been helpful and kind. They are always good about keeping the place clean and comfortable. Our things have never felt like they were in any kind of danger.
July 12, 2023
Google Public Storage J.R. Teofilo
Staff was very helpful in every way
July 11, 2023
Google Public Storage Nahuel Mackoviak
The staff there is only civil when they are trying to sell you a unit.. once you are in, good luck trying to ask anything of them without them giving you attitude. Their manager at that location needs to be replaced.
July 10, 2023
Google Public Storage Silvia Hoffmanbeck
Be careful of the manager named Leina. She will take your ID card in exchange for a cart then refuse to give it back while she takes a 2 hour lunch without anyone else there. She will walk by you and refuse to even talk to you and only rudely yell "I'm on lunch!". You are to wait on them in order to get your ID card back to go home. Stay away from this storage unit at all cost.
June 29, 2023
Google Public Storage Adam DeLaHoya
Donna and Lena were very helpful today while I visited my unit. Such kind workers. Happy to store my belongings here and seeing them everytime.
June 24, 2023
Google Public Storage Bernard Bailado
Great service from Leina and Donna
June 19, 2023
Google Public Storage Dream Hoops Elite
Leina & Leina Ala were both knowledge, friendly & very helpful. Faculty was very well maintained. Thank you
June 18, 2023
Google Public Storage Kaya Jimenez
I had the most wonderful experience at this public storage. The ladies there were always so helpful and encouraging and made the in and out process easy as can be. Will miss seeing their faces and hearing their stories now that I no longer need a unit. Great location as well - close to the University, recycling center around the corner, near the highway. Always felt safe when I had to move my stuff in and out.
June 18, 2023
Google Public Storage 808 TwoWheelz
Friendly employees and great customer service.
June 17, 2023
Google Public Storage Jean Nakawa
Donna and Leinaala was very Helpful and Excellent Service.
June 10, 2023
Google Public Storage Timothy Zentkovich
Absolutely a wonderful experience! I saw a good price, but wanted to inspect the place and ask questions in person. Donna was working the front desk and I was able to observe a friendly interaction with another customer and got good vibes about the place. Donna was extremely friendly and personable and was a delight to work with. I know it’s a storage place, but the customer service is is top notch. She didn’t make me feel like my questions were stupid or invalid and I appreciated it. She gave me plenty of time to inspect the unit. Overall I’m very satisfied with my purchase and choosing this Public Storage location. Absolutely can’t go wrong with this place! Mahalo, Donna and team!
June 2, 2023
Google Public Storage Marsha Kepoo
Miss Donna and Miss Leina gave 100% support customer service,i am a completely satisfied customer
May 28, 2023
Google Public Storage josh cleary
Leinala and rose were very helpful and pleasant to talk to. Mahalos🤙🏽
May 26, 2023
Google Public Storage Isabella Lochtefeld
Amazing, friendly staff and easy experience. Will be coming next year :)
May 20, 2023
Google Public Storage Becky Paschoal
Donna made our rental experience enjoyable. She was helpful on the phones when I was trying to set up storage for my UH Manoa student. When we arrived frazzled her genuine smile of Aloha made a hard day that much more enjoyable. The facilities are impeccably clean and the crew is kind. Mahalo Nui Donna and the crew🤙🏼🌈
May 15, 2023
Google Public Storage a.m. “Gracie” grace
Quick service, very friendly, so easy to work with 🤍
May 14, 2023
Google Public Storage Ashley Marbella
Shout out to Donna and Leianna for being the best!! Amazing customer service and super helpful during college move out. Was running late two days in row trying to pack up my stuff and they made the move in process super easy and fast. Even let us stay a little past closing to get the last of my stuff in along with others who were rushing in as well. If you need a place to store your stuff, this is it. Clean spaces and super helpful and kind staff. Highly recommend!!
May 14, 2023
Google Public Storage Brian Gao
Wonderful staff. Easy in and out.
May 14, 2023
Google Public Storage Daddy Master
This is the absolute best storage facility on the island, hands down! I have never had better customer service than the public storage. I highly recommend to anybody looking for great customer service and an easy and smooth transition to using a storage locker.
May 14, 2023
Google Public Storage Joseph Eastman
Couldn't ask for better customer service. Even when they were being remodeled, they maintained a high level of customer satisfaction. Appreciate you guys.
May 14, 2023
Google Public Storage Micah Kenneth8
Donna and the rest of the staff offer incredible service and go beyond their job to insure that all customers are happy with their unit
May 13, 2023
Google Public Storage Chad and Jess Portlock
Great experience! The ladies at the front desk were super helpful, and sweet! Thank you for all of your help!
May 13, 2023
Google Public Storage Rebecca Manuel
Leinala and Donna are the BOMB! Transferred from PC public storage where I had a really bad experience as I brought up my concern about AC within the building (it was super warm and within 24 hours my stuff was covered in black dust) and they did nothing about it to address it. Moved to Waialae location and leinala and Donna made things so easy AND it’s nice and cool and clean in the building. Recommend moving here if you like your stuff clean and for sure temperature monitored.
May 12, 2023
Google Public Storage emma stephens
Donna is so sweet! Love her! So helpful!
May 10, 2023
Google Public Storage Bea
Super friendly and clean! This is a great place for UH students to store anything over the summer. Donna and Leina at the desk are very helpful and made sure we had an easy time accessing our unit and checking out carts.
May 7, 2023
Google Public Storage SPARTAN8D3
Had storage for a few years. Great place. Price went from $95 for $135 in 2 years.
May 3, 2023
Google Public Storage Jeffrey Dunster
Big Mahalo to the Public Storage folks at 2888 Waialae. Donna and her team handled all our needs, were super helpful and were really a really pleasant to work with.
May 3, 2023
Google Public Storage Ian Thompsen
Leina is the best! they were all very kind, super nice and very easy!
April 29, 2023
Google Public Storage T-Bird 21
Great experience. Very nice woman at the front desk helped me with exactly what I needed
April 25, 2023
Google Public Storage Julie McCrea
Dora and Donna were very helpful with our rental. They were friendly and informative. Easy to do business with.
April 25, 2023
Google Public Storage Alex Theodore
Dora and rose r very amazing and very helpful !thank u guys for ur great service 🤙🏽💯
April 21, 2023
Google Public Storage Romi McPherson
Dora and Donna were the sweetest and helped me with my move in. The process was super easy and smooth, definitely recommend!
April 18, 2023
Google Public Storage ben kosar
Very quick and simple. Really nice workers they were very helpful
April 18, 2023
Google Public Storage aaron regalado
Leina and Dora were super helpful 👍🏻
April 13, 2023
Google Public Storage Tim Berman
Dora helped me today.
April 1, 2023
Google Public Storage William Leal
Office open from 9:30 and storage from 6am
March 27, 2023
Google Public Storage issac pascua
Leona and Rose did a great job
March 20, 2023
Google Public Storage Max Bell
Excellent customer service! Thank you to the managers who helped me find the right unit for me and greet me by name when I’m on property! Feels like home even in a warehouse!
March 19, 2023
Google Public Storage Cindy Bloomfield
Fantastic service she also has a great sense of humor cheers
March 18, 2023
Google Public Storage Miles 2757 (Vw808gti8)
2888 waialae is awesome! Donna at the front desk was super helpful, Professional and very friendly Very clean and safe facility!!! Highly recommend
March 16, 2023
Google Public Storage Scott Perry (スコット・ペリー)
Everyone was very helpful ans super friendly here. It's a nice atmosphere.
March 16, 2023
Google Public Storage Chelsea M.
Donna and Leina are so awesome and friendly! Always welcoming me when I access my storage locker. The carts are easily accessible and if I need anything I can just ask and they are always ready to help.
March 16, 2023
Google Public Storage Melissa Hoyer
Donna and Leina are awesome! They welcome us with a smile every time we are here and help us with anything we need! Highly recommend this location and storage facility!
March 4, 2023
Google Public Storage Lydia Barrett
Huge shoutout to Donna and Leinaala for a great end-to-end customer experience. From the time we stepped into the office they were super helpful, friendly and knowledgeable. They truly exude the aloha spirit, listening to every customer's needs with kindness and took the time to be sure their needs were met. Mahalo nui loa for handling our storage transactions so efficiently and making our experience with Public Storage a pleasure. We appreciate doing business with you and strongly recommend your services.
February 28, 2023
Google Public Storage Patrick Kelley
Leina was very helpful with my rental
February 25, 2023
Google Public Storage Diane Carpenter
I'd like to commend Donna and Leinaaala. Both were 100% customer focused. I am older and they made sure I understood everything. I had gone to other storage places and none of the employees rank as high as these two. Please thank them!
February 22, 2023
Google Public Storage Donovan Chock
Donna, Leina , Hao were all very helpful!
February 21, 2023
Google Public Storage Cathy Shintaku
Leina and Donna are always so helpful. I love this location and I'm so happy I moved my things here.
February 14, 2023
Google Public Storage Dan Ikei
Amazing staff. Especially Donna and Leina. If you live close go see them. They are very helpful and add that bit of caring so much
February 11, 2023
Google Public Storage Nadine Kapalu
Miss Donna and Miss Hau are amazing! They helped me and my family with customer service that you could only find in a Michelin rated establishment!!!
February 8, 2023
Google Public Storage Luis G
Just recently leased my unit with Public Storage. Secure, clean, & air conditioned units! 10/10 would recommend. Not expensive either, try em out next time you need to store your things 🤙🏼
February 5, 2023
Google Public Storage Leanne Neumann
Donna and Hau are the best! They totally had my back from the first day I moved in until the day I moved out. They are professional and have aloha for everyone who walks in their door. I chose this storage location because of them even though it was further than other storage facilities.
February 3, 2023
Google Public Storage Karen Matsuyama
Donna & Leinaala were very gracious and helpful. They explained the services provided and were pleasant. They explained the facilities and also the hours of operation.
February 2, 2023
Google Public Storage Ruby Klement
Donna at 2888 Waialae Ave. Public Storage was super nice and very helpful. Excellent service in every way possible with your storage needs. I highly recommend this place. Thank you Donna for all your help I appreciate it very much!! Aloha!
January 28, 2023
Google Public Storage Jo Ann Koga
Friendly, helpful, knowledgeable. I have had my storage unit since 2016 and service has walkways been excellent. Thank you to Leina, Donna, and Leinaala!
January 25, 2023
Google Public Storage judy cabral
Donna & Leina Very impressed with the staff Donna and Lena were so courteous kind and very helpful transition coming in was super easy and facility very clean mahalo
January 24, 2023
Google Public Storage Katherine Dombrigues
Donna was very helpful and friendly in showing me the unit, and explaining everything I needed to know.
January 24, 2023
Google Public Storage Marilyn Huihui
Friendly staff that are very helpful. Also all area's are very clean.
January 21, 2023
Google Public Storage Phil Gardner
Easy to set up, access is good, and the folks working there are very helpful!
January 17, 2023
Google Public Storage Joseph K
Donna and Leinnala where very helpful, excellent service
January 15, 2023
Google Public Storage Matthew Carroll
Excellent customer service. Staff are always helpful and friendly. They have flatbeds for customers to use which help immensely with moving furniture or household goods back and forth.
January 15, 2023
Google Public Storage Hilu Mefy
Donna and leinaala super helpful 👌 and great services..
January 10, 2023
Google Public Storage Hillary Mock
Thank you Leina for your great service
January 10, 2023
Google Public Storage Gene Eric
Cheap and safe!
January 4, 2023
Google Public Storage KAi Lagrimas
December 27, 2022
Google Public Storage Marcial Cahimari
Hi I don't have a storage unit with these guys but my wife do and I had to make a payment and what I know to my knowledge my wifes unit were up to date comes to find out there was a miscommunication about her account therefore I got a little angry and I know I wasn't being nice I was kinda rude then I caught myself meanwhile one of there workers her name is Donna she was the one assisting me about my wife's account..All I can say that Donna was really I mean really nice through out all that time helping me find out about my wife's account she spoke to me in a nice matter bottom line she's a great person thanks Domna
December 22, 2022
Google Public Storage Chad Omiya
After several years of my father and I being customers of this Public Storage location, the spring to the roll up door of my assigned storage unit unexpectedly busted due to wear and tear. With great help from Michelle and Ikaika, they were able to get the jammed roll up door to close and put in a work order to get it repaired. Michelle along with the District Manager were able to accommodate me by relocating my unit temporarily into a pair of storage units equal in size (as one with the same dimensions as mine were not available) for the same price I am renting at. My father and I originally emphasized that we would ideally like to come back to the same unit once it was fixed. Moving out of my original unit into the two temporary units was at first super stressful, as I was trying to think about how I was going to fit all my things into two units with a wall in between, how long I had versus how long I needed to make the move, and the fact that my availability to do all this moving was constrained because I work multiple jobs. But Michelle, Hau, and one other lady made were really nice to reach out to ask how things were going during the move. It was really nice of the Public Storage crew to put a lot of care into making sure I had sufficient space to put my items into while the work order was put in. In fact, I got really stressed out on what was supposed to be the last day moving out of the original unit with my hectic work schedule, but they were so understanding that they gave me least the next morning to finish up the rest of moving out. A few days later, Donna called my dad to tell him that she had two different units available that were the same size of the original because it would be a while until the original one could be repaired. However, these units still were conveniently located. We were able to select an alternative unit with the same dimensions with same or better access from the elevator, and move-in ready. And within less than two weeks, we were finally settled in. Mahalo to everyone working at this Pubic Storage for being so caring and hardworking to ensure your customers are well taken care of!
December 21, 2022
Google Public Storage Milton Del Valle
Leina, and Donna offered Great customer service and very helpful. I love the patience and very kind. Thank you so much for your help. !!!!
December 19, 2022
Google Public Storage Christine
Very clean and friendly service the people that work there are all very Nice and always a Smiley face
December 18, 2022
Google Public Storage Andrew Stewart
Donna and Michelle were incredibly friendly and competent—-a rare combination. My previous experience at another self storage facility was night and day. Signing up for a storage unit took 50% less time than it did at the other facility. These two ladies answered each and every question we had to our satisfaction and had us on our way in no time!
December 16, 2022
Google Public Storage Mei Gapuz
Quick and friendly service...leina and Donna were a great help really made my day
December 15, 2022
Google Public Storage Kegan Powell
Danna, Leina, and Hau gave us great customer service. Highly recommend this facility for storing your belongings.
December 14, 2022
Google Public Storage Daniel Alvarado
Process was very easy and staff is friendly
December 8, 2022
Google Public Storage kalua55
Great customer service from Michelle, Donna and Haulani! Thank you!
December 8, 2022
Google Public Storage Catherine Pettit
Thank you to Lena and Donna for helping me with tracking down the file boxes that I needed. They were so helpful!
December 7, 2022
Google Public Storage Joseph Kirstine
Leina & Donna was very helpful! Above and beyond service!
December 7, 2022
Google Public Storage Carol Sugiyama
December 5, 2022
Google Public Storage Ernie Rory
Leina has been very helpful with all storage needs while using the facilities always aloha.
December 4, 2022
Google Public Storage Cameron B.
Leina gave great customer service and was very knowledgeable of all questions that I had. Definite Customer!
December 2, 2022
Google Public Storage Ruckus Bringa
Leinart and Donna were very helpful and Michelle also
December 1, 2022
Google Public Storage Cynthia Channell
Clean and today, easy access. Elevators are slow and cumbersome. Great staff!
November 30, 2022
Google Public Storage Jon Yamasato
The staff at this location is the best! So very friendly.
November 30, 2022
Google Public Storage Patricia Higa
This is a very good storage place!!! Very clean and the customer service here is 100% terrific!!! I would refer my friends and family here! Thank you for giving us great customer service!!! 🤙🏼
November 30, 2022
Google Public Storage Walter Gaines
Donna saved my life and was incredibly patient in my time of stress and duress. She helped me to get back in my unit, and showed me the entire process of moving in. I highly recommend the customer service at this location.
November 30, 2022
Google Public Storage Cheyenne Martinez-boyette
Leina, Michelle, and Donna were great. Good experience, will definitely use again.
November 27, 2022
Google Public Storage Chester Sukekane
Michele was super helpful
November 27, 2022
Google Public Storage James Sweet
Appreciated the help from Ikaika today. He helped me to locate and set up my son's storage unit. He was polite, patient, very friendly. Good job!
November 26, 2022
Google Public Storage monk
Michelle was awesome. Had me set up and ready to go in minutes great staff
November 7, 2022
Google Public Storage nancy tate hall
Was in PS Storage for 11 months, was okay and a lot cheaper than Extra Space, nothing fancy, but clean and what I needed. Donna was helpful.
October 30, 2022
Google Public Storage Carie Sarver
Leina, Michelle and Hau were always so kind and helpful. Wasn’t crazy about the price increase but that’s everywhere.
October 25, 2022
Google Public Storage ian matsuo
October 18, 2022
Google Public Storage Julen Fernandez rodriguez
After checking several storages locations I could not be happier to come across Leina & Michelle! Come get your storage in this location!
October 9, 2022
Google Public Storage Esta Kalamau
Awesome service these 2 Ladies did their name is Leina and Michelle. Their services is awesome you all should come here. They are happy to serve you. Thankyou to these two woman
October 9, 2022
Google Public Storage Debbie Shay
Michelle and Donna were absolutely wonderful! Super friendly and made the process easy peasy.
October 9, 2022
Google Public Storage Remiko Gallaway
Great place for self-storage! Donna and the staff are amazing and always so friendly and willing to help!
October 7, 2022
Google Public Storage Layton Ka-Ne
Lot of Aloha very warm hospitality
October 1, 2022
Google Public Storage nicholas miyamoto
Michelle and Donna were very helpful and informative. Renting a unit was seemless.
September 20, 2022
Google Public Storage allen nerida
the price and deal was good at this location and Leina was really helpful in getting me going quick and easy.
September 19, 2022
Google Public Storage Kevin Kirby
My nightmare came to an end as soon as I was helped by Deborah, she knew exactly what storage unit was right for me. Michelle then showed me to my new unit where everything is kept nice and cool.
September 16, 2022
Google Public Storage John Alik
Nice place, first time but feel like family already when talking to the nice and humble Auntie’s work there who’s name were Donna and Michelle if I’m not wrong. Plenty parking space, good customer service, easy load, even have the nice air conditioner Make me want to sleep over. Much MAHALO🤙
September 15, 2022
Google Public Storage Que Nguyen
Your guys so helpful for us Thank you so much for helping us Donna and Michelle they are so lovely for helping us. Thank you so much again
September 11, 2022
Google Public Storage Paka Hashizume
Donna and Michelle were very helpful in helping me with my storage needs and getting me the best price possible.
September 6, 2022
Google Public Storage Sam Albert
Rose and Leina is awesome!!!!
September 6, 2022
Google Public Storage Lori Zunigar
Thank you Rose! Sweet and Very friendly❤️ I appreciate you working with me on my storage items. Very accommodating and helpful. ❤️❤️
August 18, 2022
Google Public Storage John and Tracy Fujimoto
Donna is amazing! Always helpful and friendly.
August 16, 2022
Google Public Storage Eileen Gnehm
I love my people at Public Storage for making my life so much easier when in moving crisis. Ask for Rose and I guarantee you will have a pleasant experience.
August 15, 2022
Google Public Storage Jessie Hodge
I've had nothing but incredible experiences at my storage unit! Donna and Leanne always help me at the front desk and put a smile on my face. I am the local marketing and sales director for a mainland based company and use my storage unit to store all my work items and I'm in and out 4-5 times a week. I use their carts almost every time and always feel safe when I'm in the facility. Very happy I chose this location for my unit.
August 14, 2022
Google Public Storage Stanley Agunoy
Public Storage staff,Latina,Donna and Rose are da best. They helped me get setup to my storage,walk me through where my storage is located and made sure my paperwork got signed. They have so much patience. I highly recommend Public Storage for your storage needs.
August 14, 2022
Google Public Storage Noelani Agunoy
The associate,Laina, Donna and Rose did an excellent job in going over our agreement,accommodating us with our storage. The storage location is just where I can since we live in Waikiki. Staff members is what we depend on a lot.
August 12, 2022
Google Public Storage Verne Futagawa
Donna provided great customer service. We’re long time customers and was looking to downsize our unit. She gave us options that helped reduce our monthly cost. Our family loves this place.
August 9, 2022
Google Public Storage Donald
Donna &Leina were a pleasure to work with. I highly recommend them, as thy are friendly and knowledgeable and 5 out of 5 strs I rate them and my experience
August 8, 2022
Google Public Storage Star Secrets
Leina she is so nice guided me for my new planning to change my storage. & I see her she also cleaning at the same time. Hard worker lady I give her 💯 Mahalo!!
August 1, 2022
Google Public Storage Hamma Hamma
Nice and clean location
July 31, 2022
Google Public Storage Pauline Nomura
Great service from Lena, Hau and Donna today accessing our storage unit!!’
July 30, 2022
Google Public Storage Scott Clough
I had a magnificent experience and extreme ease with finding a storage unit when I was crunch. Donna as well Liena were extremely courtesy and made the process easy. I can not thank enough for their help and amazing attitude
July 30, 2022
Google Public Storage James Davenport, IV
Extremely nice and helpful staff. Donna and Leina were awesome! Great customer service and the whole facility is so nice and easy to navigate.
July 30, 2022
Google Public Storage Sara
Fantastic customer service! I have been renting a small locker for three months and this is the best storage facility I have ever used. It's so clean in there and so easy to park, load and unload, automatic front doors, big elevators, an app on your phone and the best customer service. Thank you Rose!
July 27, 2022
Google Public Storage Samuel Pastore-Braden
This place is great! Very friendly staff and the facility is very clean and feels secure! I would truly recommend this place to anyone with storage needs! I found it quite a lifesaver, and the packaging supplies available is very convenient. Mahalo!!!
July 24, 2022
Google Public Storage Regina
Acquired a storage unit for my daughter for the summer. The process to both obtain and close our account was smooth and pleasant. Donna was always helpful and assisted my daughter and I in securing the proper unit size. As a parent who lives on the mainland the entire process was easy. Thank you Donna was an amazing experience. See you next summer when I have to obtain a unit again.
July 23, 2022
Google Public Storage Kela Da Seges
Yes, excellent .
July 22, 2022
Google Public Storage Jennifer Cummings
I want to shout out to Donna at Public Storage for always providing the best customer service. We have rented here for years and I always look forward to being greeted by her each and every time. She is so personable, helpful and always has a smile!! We are so grateful for all that you do. Greatly appreciated!
July 21, 2022
Google Public Storage R Miyamoto
Just began renting here and was able to have an in person meeting to view the space before finalizing the rental. Donna was very knowledgeable and super friendly. She showed us how to get access to the elevators, walked us to our space, and explained everything thoroughly. My mom and her even got to talk story about Kapahulu since they both grew up in this area of town. The facility is very nice and clean. I was able to use my own locks. Overall a positive experience so far.
July 21, 2022
Google Public Storage Crystal Tanaka
I had such a great experience at the Waialae Public Storage! I'd like to specifically highlight Donna, who was incredibly kind and helpful. We lost the keys to our unit, and she patiently explained the the recovery process and even helped expedite the process since we had a tight timeline.
July 18, 2022
Google Public Storage jae will
Thank you Rose and Leina! Great customer service. Mahalo!
July 16, 2022
Google Public Storage Malia Schlesser
Donna is a gem. Friendly, efficient and caring. Thank you for helping me today with everything. Truly appreciated!
July 15, 2022
Google Public Storage Itz Carlton
I have had several instances where I needed to use Public Storage and I must say, it’s a great space with happy & helpful employees. I did have a small issue with understanding the elevator mechanism so I would recommend downloading the app which makes things so much easier. Now I walk into the building refreshed by the building’s AC and the elevators doors pretty much open up for me. Great!!
July 13, 2022
Google Public Storage Sherry Nohara
Immaculately maintained storage facility, ample parking, convenient access to carts for loading. Much appreciation for Donna, the manager, who went above and beyond. The online process couldn't be easier.
July 12, 2022
Google Public Storage Donn Enoki
I want to shout out to Donna at Public Storage for assisting our family for the exceptional service we received. We are so gratefull for all that you do. Greatly appreciated!
July 11, 2022
Google Public Storage LUSEANE RAASS
Lovely time buying boxes and things from Donna at 2888 Waialae Ave location. She’s knowledgeable with excellent suggestions and her smile is so bright. Excellent customer support. Will be back for more if needed! Thanks Donna!
July 6, 2022
Google Public Storage E BVD
They like to raise the rent every couple of months, via letter since they don't have the courage to tell you to your face and explain why, beware.
July 6, 2022
Google Public Storage Cathy Shintaku
The staff at this Public Storage is always so accommodating and very helpful especially Donna.
July 2, 2022
Google Public Storage Jay Evans
Donna, Leina, Rose & Dora are all one No Ka Oi Team! Super friendly & always helpful. From the day I moved in to the day I moved out, I was always treated with vintage aloha. They all have a lot of responsibility running that place as there are many units to manage. But there was never a time when they didn't have time for me. All customer service should be so good. So I gotta give the place five monster thumbs up!
 Mahalo nui loa, ladies, rock on!
July 2, 2022
Google Public Storage Patty
Thank you Dora for getting me a fair rate! I truly appreciate your services. Always helpful, good customer service. Donna & Rose and staff are always so helpful and give it their all. Public Storage, did you know you have great employees?
July 1, 2022
Google Public Storage Jackie Bates
I never thought I’d be wow-ed by a customer service representative at a storage facility but here we are. Donna is amazing, and makes me wish I still needed the storage unit. She was fabulous each time I came in over the 6 weeks and I even heard her refer to a customer by first name (and I was the first customer of the day, so it’s not like they’d been in already that day). Units are clean, reasonably priced, and easy to access. Overall I would recommend this specific location to anyone in town.
June 26, 2022
Google Public Storage Alia Chuck
Wonderful experience! Dora helped us figure out how to downsize storages. Gave us all the info and details well. Very helpful. I would leave 10 stars if I could.
June 24, 2022
Google Public Storage Kelly Y
I made a hold on a unit online to take a look at it; which is free. The very next day had a call from Donna, checking if I had any questions. When I arrived she had everything ready to check the unit and gave me all the information I needed. As a first-time renter and so much going on I wanted a place that would feel safe if I had to go on my own but also feel welcome/comfortable with the staffs. I had one more place to visit before making my final decision. Finalizing it online was such an easy process. When I got there Rose assisted me, walked me through the use of the app to enter the elevator and the use of the cart that’s available if you need. I work with customers everyday and these two ladies were absolutely AMAZING!
June 23, 2022
Google Public Storage coremusic
Great place , good storage facility , the ladies ; the staff that I have dealt with are very nice and helpful , good priced ! Good doing business with them ! Mahalo !!!
June 23, 2022
Google Public Storage Finlus Aisek
Great customer service !!
June 21, 2022
Google Public Storage Tricia D
We left some inherited furniture here and after a year, everything of value and significance was stolen. They left our old golf clubs and my pier 1 furniture :( This is happening to most storage facilities it seems. If you have no other choice, check on your items frequently (do not trust it will be there when you return), take lots of photos before/during/after (since you will have to file a report or show documented proof of your items), and cross your fingers.
June 18, 2022
Google Public Storage Eiko Furusawa
Leina was fantastic!!!
June 14, 2022
Google Public Storage Arthur Martin
Donna and Rose are super helpful, great location!
June 14, 2022
Google Public Storage brian lam
Great! Donna and rose are wonderful.
June 11, 2022
Google Public Storage Sariputra Bodhisattva
Update 2022 storage fees have increased and access hours have decreased. Donna is great and I have recently returned to public storage. Larissa was very helpful and friendly. I was very happy with the unit she found for me and it is exactly what I needed. The rates are good and the facility is clean. Thanks Waialae PS 2015
June 10, 2022
Google Public Storage Mycal Sefo
I just wanted to express my sincere appreciation and thanks to Ms. Rose and Ms. Donna for their help and assistance when I was in an urgent hurry to attain a storage unit before I moved out of my previous apartment to my new place. Will definitively recommend and refer Public Storage to friends and families. Mahalo
June 9, 2022
Google Public Storage Gavin Seumalo
Love the service and they have a wide variety of storage sizes to accommodate your needs. The employees are very helpful and the convenience they provide. Mahalo Public Storage.
May 30, 2022
Google Public Storage Christy Read
I used it years ago...and in this pivitil transition point in life ...I need it more than ever...I feel me and my valuables are safe and comfortable at this facility.
May 27, 2022
Google Public Storage Sunni Hernandez
Leina was super helpful with everything and answered all of my questions. She was very kind and made my time at this location a breeze. This Waialae location is great, clean, and has friendly staff!
May 27, 2022
Google Public Storage None
We came in today and received the best customer service ever, thank you so much Leina! You’ve helped us so much and made the process so smooth!
May 25, 2022
Google Public Storage pony ponytail
Donna and her team are the best—knowledgeable, friendly, and super helpful. As a first-time renter of this type of space, I wanted to feel comfortable and informed with my decision to rent here, and this team definitely came through. The customer service is on point, and the facility is clean and so nicely air-conditioned that I actually look forward to visiting my storage unit. The parking is plentiful and safe, the location is right near the freeway and easy to access from either direction, and I’ve never had to wait to use any of the facility features (e.g. handcart, restroom, elevator, etc.). Highly recommend!
May 23, 2022
Google Public Storage Henry Hashimoto
Rose and Leina were very very helpfull. I think they deserve a raise. They were awesome!!!!
May 21, 2022
Google Public Storage nathan brown
Leina and Donna were awesome and very helpful. Leina was the clerk who helped us out and she was very polite and we were in and out in minutes. They even had a rolling dolly to help us load our stuff
May 13, 2022
Google Public Storage Chris Tafoya
Donna was great! She was Very helpful, kind and all around awesome
May 9, 2022
Google Public Storage Joleigh Magdaro
So happy to have met Donna and the crew over at Public Storage! They were more than happy to help us with all our needs and answered every single question we had with excellent customer service. I checked out a few other storage places in the area but I cannot express how much better the service was down at Public Storage! Perfect place for a college student or anyone else looking to store your belongings.
May 7, 2022
Google Public Storage Devin Albano
The service here was great. The receptionist, I believe Donna was her name, was phenomenal. She helped me score a super sweet cheap deal. The process was extremely quick and they taught me how to use everything. Great customer service.
May 6, 2022
Google Public Storage Flawed Human Productions
Diana was super helpful and amazing 😄🤙🏻
May 3, 2022
Google Public Storage Asia Loren
Facility is always nice and cheery, and the staff are very helpful and amicable! Donna is an absolute delight and is eager to help customers out :)
April 30, 2022
Google Public Storage Larry Geller
I have had a locker at this location for years. Part of the reason is that the staff, especially Donna, are so helpful when needed. A billing question? Donna explains. Insurance question? Donna has information. I highly recommend this location. And there's plenty of easy parking in front of the building.
April 30, 2022
Google Public Storage Michael AC Kurch
April 27, 2022
Google Public Storage Chris Asano
Our family has been under their service for 10 years storing all of our family’s belongings, I came back a few days ago to grab my old games and it was in tact and looking new as I remember from back years ago. Thank you for much for these years!
April 26, 2022
Google Public Storage Jake Herman
April 24, 2022
Google Public Storage Lisa Costa
April 23, 2022
Google Public Storage Uilani Kaili
Love the energy from Donna and rose always the best there both so sweet always took good care of me every time I come back & rent from Public storage we need more workers like those two lovely ladies keep up that awesome customer service thank you
April 22, 2022
Google Public Storage Julie Helwig
Amazing customer service. Give Donna a raise! She was so friendly, helpful and knowledgeable made my experience so fun and quick
April 21, 2022
Google Public Storage Jessie Sykes
April 19, 2022
Google Public Storage Ellie O
leina and donna were super sweet and helpful!! great service:)
April 14, 2022
Google Public Storage KeeShana Marshall
Thank you to Rose and Donna for the excellent assistance in selecting packing products for my upcoming move. The process was fast and effective and the Public Storage House Pak provided a one stop shop for all the supplies I needed. Public storage isn't just for units, but can assist with all your moving/storage needs. I recommend their services to all my friends. EVERYTHING I needed for under $150
April 7, 2022
Google Public Storage Noel Teders
Donna and the team at Public Storage on Waialae at 2888, are amazing! Great service for some college gals looking for summer storage, definitely recommend! Donna was more than happy to help us with our needs.
April 1, 2022
Google Public Storage Maison Hakikawa
Whoopwhoop da best deeez guys Leina, Donna and Rose are da best.
March 31, 2022
Google Public Storage Chris Lim
Donna and Reina very helpful. Appreciate the suggestions they gave!
March 31, 2022
Google Public Storage 1Epic Tour
Donna and Leina at Public Storage on Waialae are the Bomb.com. They both assisted me as they have been doing for months. I woul absolutely recommend this Storage for all your needs. Mahalo Nui Loa, Captain Vince 1epictour.com
March 31, 2022
Google Public Storage Noah Lee
Leina and Ms. Donna have been very helpful and so kind! Thank you!
March 31, 2022
Google Public Storage Christopher Raguindin-Yara
Great service from Leina and Donna! They helped us with the new app system for the elevators and always say hi when we run into each other!
March 30, 2022
Google Public Storage Samanta Rotu
I really appreciate you guy for your sporting us and you guys are really a good service to your costumers. Thank you really.
March 29, 2022
Google Public Storage Elizabeth R
Experience with customer service over 10 years at this location for various family members and friends has been great. Staff has been friendly, helpful, and professional in person and over the phone. Would like to mention in particular Leina, Rose, and Miss Donna, as well as personable phone help by others filling in. Building has been clean and usually comfortable with climate control - though a bit warm early in the morning. Staff has been very accommodating and I have overheard them consistently communicate with others in the office and over the phone with friendliness, helpfulness, patience, and professionalism. I have recommended this location to friends. Only downside is how often the rates are increased and the amount of each increase but that is not under the control of the local staff and does not detract from my positive experience with them. I will write a separate review regarding corporate's actions.
March 29, 2022
Google Public Storage Bart Mamiya
Rose and Jeremy were very helpful assisting with my account.
March 27, 2022
Google Public Storage Jamie Horton
We worked with Rose today. She was super helpful, calm and informative!
March 27, 2022
Google Public Storage Ifrem Jonathan
Donna and Leina both are helpful
March 27, 2022
Google Public Storage Ck Hamilton Sigrah
March 23, 2022
Google Public Storage Ed Oshiro
Donna and Leina provided excellent service regarding my transfer to another unit within this facility. From day one, Donna has been very helpful with my requests. See Donna and her associates for your storage needs. 👍👍👍👍👍
March 21, 2022
Google Public Storage Sheryl Luke
Leina and Rose were amazing!
March 19, 2022
Google Public Storage AM
Donna was very helpful. She was quick to respond and tried her best to find a space which suited my need. I feel she is part of my family. Highly recommend this place. Will continue to review once I moved in my stuff! Mahalo!
March 4, 2022
Google Public Storage Noah Rothfeder
Climate controlled, friendly staff that keep the place in order, newly renovated, and intro deals make this place a go to storage location. Prices will certainly increase over time. Make sure to bring your own lock when u plan on moving in so you can safe those extra couple dollars.
March 2, 2022
Google Public Storage Geoffrey Siu
This was my first time shopping around for storage spaces. I was a little confused by the website, but Leina and Donna were so nice to show me around the area. I wasn't sure how large of a space I would need, so Leina took me though a couple of spots. I appreciate their kindness and knowledge of the facility. Thank you!!
February 28, 2022
Google Public Storage Debbie Tanaka
Public Storage at 2888 Waialae Ave, has great service and the staff there are very friendly and helpful. I’ve been with Public Storage for over 10 years, and I never had any problems. It is clean and very secure.
February 27, 2022
Google Public Storage Josh O
I highly recommend you get a locker here! The staff are very polite, the location is conveniently located, it’s clean and they provide carts as needed. Thank you Donna, Dora and Rose for all your help. If I ever need to store anything in the future I’ll be sure to return!
February 17, 2022
Google Public Storage Alex Davis
Very friendly and helpful! Donna and Lana are excellent at helping and doing their job. Mahalos
February 16, 2022
Google Public Storage Michelle Mak Scott
Leina is super helpful! She assisted my fiance's mother and I with our unit set up. The building is clean, well-lit, and professionally maintained. There is some construction currently but Leina and the other employees are very considerate and try to accommodate access as best as possible.
February 11, 2022
Google Public Storage Kevin Sechrist
Donna was the most attentive and helpful person I spoke with. I head running short on time and she walked me through every step of the process to ensure my unit was payed for and even helped my judge the size I need for my belongings. If you call this property ask for Donna. She’s amazing.
February 11, 2022
Google Public Storage Rachel Cruz
This location is well maintained, staff was super friendly & answered all my concerned questions I had from area space to prices. Also I must say restrooms was clean.
February 10, 2022
Google Public Storage Brian Noble
Dora was at Waialae Ave today and she is the BEST!! Super duper helpful. She gave me the best options that benefited me the best. I hope that if I’m ever in need of help again here at Public Storage, that Dora will be there with her awesome customer service again.
February 5, 2022
Google Public Storage c andradefujii
Jazmyn is wonderful. Always greets me with a smile. Helps me with my questions. Shes the best! She is the person to see when you need storage!!
February 1, 2022
Google Public Storage Guy Kai
January 31, 2022
Google Public Storage Kaimana Lee
January 19, 2022
Google Public Storage Megahn Chun
Donna is the auntie you didn’t know you needed. She’s five stars.
January 18, 2022
Google Public Storage amazing
January 18, 2022
Google Public Storage jared page