Yalonda was nice and very patient with me. Thank you
Yalonda was great help. Great customer service
Okay, I don't do to many reviews because the service I receive is usually just average, but today I went to Public Storgae at 4343 Covington Highway in Decatur to look at a storage unit for one of my Sellers. I received exemplary service from Mrs. Tiffani. I know it's just a Storage Unit Rental, but she was very helpful & exudes professionalism. Get this she new to this job. It just goes to show what type of person she is & her character! Thank you Mrs. Tiffani!
I had an exceptional experience with Yolanda at Public Storage! She went above and beyond to ensure everything went smoothly. Her professionalism, friendliness, and attention to detail truly stood out. Yolanda was patient, knowledgeable, and took the time to answer all my questions, making the process stress-free and seamless.
It’s clear she genuinely cares about her customers, and her dedication made all the difference. I highly recommend working with Yolanda if you need storage solutions—you won’t be disappointed! Thank you for the outstanding service!
You need more employees like Danna to be part of your team at public storage she is a welcome smile when come into your business very helpful and kind than you for having her apart of your company
I give it 5 stars. Yolonda is always very friendly and prompt to answer any questions. She had very nice customer service. She wasn’t rude I will definitely mostly come back here to this public storage
Worked with Yolanda on Covington highway. She was very friendly, patient and informative of the services that public storage offers. She showed me the units and helpled me make the decision that met our needs.I would defiantly use public storage again.
This was maybe my 2nd time using a storage facility and because of Yalonda, I would definitely use it again. These experiences aren’t normally ideal but she made the transition very easy and she put my mind at ease.
Destany was pleasant an greated me with a smile..thank you
Yalonda was amazing. I have trouble with my vision and she helped me with my rental. Thank you so much my Leo friend!
La mejor atención el mejor al que e ido
Dana was out standing love working with her 💯💯💯 outstanding
Employee was very professional and extremely nice… Made my day. I will tell people to use that one being as though I know she’s there and she’s nice.
Tarmisha and Yalonda were very helpful. They helped me with my online payment. They are very nice and pleasant. Thank you ladies!!
To be clear this 5 stars is NOT for public storage. I’m not a huge fan of the company however Yolonda is excellent. Dealing with storage is not ever a really exciting or pleasant thing however, Yolonda is really good at making sure the experience is as positive as could be. She recognizes that in a time when you are dealing with your life’s most precious belongings and sorting them from the trash (let’s be real) a little generosity can go a long way. She gave us rides on the cart from the office to the unit because it was really hot and we have knee injuries for example. I juxtapose her service with that I’ve received over the phone and in person with others and she’s light years from them. I’m certain she goes beyond what is required of her and I hope she is compensated well for her efforts because she really makes that place. 5 stars for Yolonda! ⭐️⭐️⭐️⭐️⭐️
Customer service was above and beyond. Yalonda was an absolute professional. All staff needs to visit 4343 Covington and go thru training at this location.
Yalonda shows impeccable services
Derrick was a great help, very easy and fast and helpful. They open at 9:30 am so dont get discouraged. You can go through your unit anytime between the hours 6 AM to 9 PM.
Derrick was very helpful with great customer service skills! Would definitely come again and recommend others!
Derrick was an excellent help! Would definitely come again!
Yalonda and Derrick helped with my questions. Good customer service. I like that it is right next to the highway.
Yolonda is always very friendly and prompt to answer any questions.
My storage had rat droppings In It and some of my items was chew on.
Tasheba was so nice and sweet. She got my app set up for me.
Always have a great experience from these guys at Public Storage on Covington Hwy. Yolanda and Desiree are your go to ladies. Stop by and they're guaranteed to give you great customer service!!!
MS. Yolanda & Desiree took care of all of my needs. Very pleasant, Knowledge,
Dora was so fantastic and helpful. Thank you Dora for the awesome service you gave me. Give Ms Dora a raise. She deserves it.
Dora and Yalonda were very helpful with saving me some money by transferring my unit. Thank you ladies
The people are very nice and Danna and Yolanda very were nice and so helpful thanks guys.
Thank you Yolanda for being so pleasantly professional!!
When l say the best customer service ever, the store manager Yolanda assisted. But the entire experience from beginning to end was exceptional. She even followed up with me. I would recommend this location to everyone. Thank you for a great experience.
Want to give a special thanks for the great customer service given by the manager Yalonda when I was in the parking lot of another location that was closed. I was so frantic & she was very patient with me offering to help me rent by phone what a convenient & fast option. Thanks again for all your help & you definitely deserve 10 stars.
Danna and Yalonda were excellent. Great customer service. Helped me with my phone repairs
Thanks for all the help! Yalonda and Dana were very nice to me.
Dana was super nice and helpful and quick.
Danna was friendly and has the best customer service I’ve encountered in years!!! She was so knowledgeable and helpful with all of my questions and concerns!!!!
Mike was awesome thanks public storage
Mrs.Yolanda was such a great help !!! I totally recommend her very polite and Genuinely and kind ! I recommend public storage at 4343 Covington hwy 💕💕
Yolonda is very nice. Keeps the property clean. Great customer service!
Yolanda provides such great customer service a true asset to public storage. Very clean facility
Thanks for a great experience
I had a great experience with the counter agent Brandon, he assisted me with swapping out my storage units . He was very courteous, knowledgeable and patient. I am very pleased with my experience today.
I am a returning customer. Yalonda Jackie and Sparkle were extremely helpful. Thank you ladies. Good to see you all again.
The staff was very helpful and enjoyable.
I was greeted with a warm smile once I came! It was this really nice lady named Kim! she had very good communication skills and she really stood out to me! great costumer service over all.
Kimyonna made me feel very welcomed by greeting me with a smile and great energy but most importantly helping me with every step of purchasing a storage. She is great.
I've Had A Great Experience with Kim At The Covington Location during This Holiday Season she has a great spirit and I enjoyed her help again Thanks Again Happy Holiday
Attentive. Not a word that's usually associated with the process of renting storage space however the staff at public storage was more than just attentive. The courtesy and the willingness to not only rent a storage space but to listen to my needs beforehand made the difference. I would highly recommend the folks over on Covington highway as one of the best storage rental experiences I've ever had.
Brandon was awesome very friendly with great customer service.I had no issues when i approached the property! Awesome place to store your needs.My ratings 10 out of 10
The two lovely ladies Dora and Yalonda was awesome. Very knowledgeable about their property and the amenities. Stop by and see them.
I have a unit here two lady’s sitting in the office told me they were closed at 2:25 on a Saturday when they close at 5pm?! Told me I can’t use the bathroom better off going up the road to the other public storage the units aren’t as clean anyways %70 of my clothing is modeled this is ridiculous
Ms. Yalonda and Dora were very nice and helpful. Helped me with my app.
Yalonda and Dora were very nice. Helped me get some boxes. Thank you ladies!!!
I was greeted with a smile and warmth by property manager Yolanda. she was very professional and personable. she help me also with my purchase. She was every patient with me as well. At one point another property manager came in with a manager in training and they all were kind and helpful as well. My experience here today was nothing but a blessing to my day. 😊 👏🙌🙌🙌🙌
Ms. Yolanda was very sweet. She took good care of my mom while she had her things in storage. Thanks again.
Thank you for helping me download the app. Yolanda is great
Yolanda is the absolute best ever. Her customer service is EVERYTHING
my experience was very good. they were very helpful and gave me all the information I needed. and my new space is very affordable. thanks guys for all your help!
I was assisted by Yolonda when you come here ASK FOR HER if she is not in LEAVE and come back when she is working…..hands down the best customer service I have got since I moved to this area. Thank you
Never there, you can sit hours outside and the numbers go straight to voicemail. Would not recommend this place. Horrible customer service.
Kiaran I was well informed about how things work and is very satisfied with everything. I would surely use the business agin.
Kiaran did a great job getting me in storage unit. Great customer service, in and out in no time.
Yalonda was very helpful thanks for helping me today
Yelp the service in this area was great quick and satisfying to all my everyday storage needs. The property was clean and I didn’t have to wait all I had to do was reserve my space
I received an exceptional experience when checking in at this location. Yalonda provided service beyond my wildest expectations, and TiTi, as she likes to be called, laid out the red carpet. Meaning, she engaged in thoughtful conversation and told me about all the amenities the facility offers and different things going on in the neighboring community. What a great touch. Not only are these individual’s delightfully professional, but they also have great smiles, great personalities and a charming working attitude!
Yalonda helped me get through this stressful day. Thank you
Rare to see great customer service nowadays. Yalonda was amazing. Professional, informative and kind.
Tarniece and Yolanda were amazing ! They were super sweet and informative, with a smile. Definitely come here
Yalonda has great customer service
The Lady that helped me was amazing,she wouldn't let me leave until I understood everything from beginning to end,she was Soo thorough.I'm definitely satisfied
Ms. TT and Yalonda were very nice and understanding. Thank you for listening and working with me!
I left one star off cuz she wouldn't give me her number (the person in charge) but other than that the experience was good. I didn't have any issues. It was very interactive. She was very nice and really was more focused on getting my things in storage.... she had a nice butt... but she wasn't going for that. She was about her business and everything got taken care of.
Yalonda was great in helping me find a storage unit. She was friendly and professional.
Me and my spouse were out looking for a last minute storage unit drove up to public storage in Decatur and was greeted by yolonda and paradise everything was quick and easy we found the perfect size they were super nice make sure you stop by!!
Yalonda was very nice and polite. Recommend five stars and anyone to come to this location
Jackie and Yolanda were amazing and very professional. Helped me get a storage right away.
Yalonda and Jackie were so nice. Thanks for letting me rent while the Snapfinger location is closed.
Yalonda was very helpful with updating my app
Yalonda is awesome, sweet, helpful and very knowledgeable about her job.
Good location. Prices are a little high. Good customer service.
This storage place is not protected from rain. Twice I have had water damage.
Yalonda and Jamira were really really nice. Even Ms. Johnson from the call center was awesome. Great customer service. Thank you so much!
Ms. Yolanda was very nice. Thank you for helping me download the app.
I had the pleasure of meeting Ms Yalonda this morning. She walked me through the process making my rental easy and smooth. Awesome customer service and very patient. Thanks alot.
I really appreciate Yolanda for helping me out when I had to leave the country. Very sweet girl.
Great location next to hwy. Clean property. Yalonda the manager was very knowledgeable. Thanks
Yalonda & Sparkle were a great team helping me find storage at crunch time thx again ladies
Ms. Teri Collins was so helpful and she had the best customer service ever !!! She was fast and very friendly 😁
Rental process was easy and quick. Yalonda was very nice.
I came to see Yalonda a few days ago when I shopping around for a place to park my car. It was after hours and she still helped look for some good prices. I ended up coming back to rent and Yalonda was still just as pleasant. Thanks.
I came to visit this location and I was very pleased with Yolanda's customer service. The storage space was a little too pricey for me but I would come back just because her. Thank you.
Really enjoyed working with Donovan at 4343 pubic storeage units bought an auction unit it was an easy process and the unit was clean an secure. .
I just wanna thank you public storage Unit A106 at your Tucker location 3400 Lawrenceville highway, Tucker, Georgia 30084 ot has been the most inviting location I've been to ...there is always kindness, cleanliness, on time individual ,especially TAYLOR & Karen's people's...if I had to recommend a location it would be them ...
Yalonda and Donavon were very helpful. Great customer service. Yalonda help set up the app. Thanks.
WILL NEVER RENT FROM THIS COMPANY AGAIN!! WORST CUSTOMER SERVICE I HAVE EVER BEEN SHOWN!!
A very nice movie in. Arerel was great.
Donavon good job
Thanks
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Yalonda was amazing! Very informative. Great customer service!
I just want to thank Yalonda for working with me to get my account caught up. She is always very pleasant. Great customer service.
Extraordinary customer service bar none!!!
I would like to Thank Yolanda @ 4343 Covington hwy for her professional and pleasant service she provided.
Yalonda is always so pleasant. Good customer service.
Yalonda was very nice and helpful. Quick service. Great location
Yalonda and Donavon were very helpful. I was very satisfied with our customer service
Yalonda was fantastic this morning. Very friendly. Knows her stuff! Great location.
Yalonda was very helpful with assisting me with my transfer and saving me some money. Thank you again
Yalonda was very helpful. Thank you
Great customer service, the gentleman working during the time of booking was very polite in answering all my questions on the phone and even let me check out the space in person beforehand. However- on move in day, I measured my 8 x 10 storage space and discovered it was actually 7 x 10. Those 12" actually made a pretty significant difference since I'd been hoping to park a 7'3" motorcycle head-in.
Motorcycle is still pending, expect the current arrangement to work out ok, but just to warn customers- if you need to accommodate a specific item, bring your tape measure before you sign anything.