Nicole Edna and Patrick helped me!
Didn’t have a good experience booked a storage the lady at the counter I don’t like to pass judgment didn’t seem right possibly under the influence??? Couldn’t stay still was very jittery . We discussed a 5*15 I asked to see pictures it was too small… so instead I asked for a 10*10 she said one was available . Paid with my debit card got the paperwork and unit number load my stuff up in my car got back to unit …it was a 5*10 which is not even what we discussed!!! Way too small!!! so I went back to the front spoke to a guy which wasn’t very friendly seems like I was inconveniencing him ! So I explained that’s not what we discussed a 5*10 it was suppose to be a 10*10 . Already aggravated I said okay just let me pay the difference for the 10*10 . They didn’t have any ….so I asked for a refund which only half of the refund is posted after 3 days later do not recommend!!! Go somewhere else
Thanks patrick for your helps
Patrick helped me setup app!
Patrick helped me after the hurricane
Best deals in town hands down - Patrick is the man!
Patrick is the go to guy in storage in Augusta - thanks man
We weren't sure exactly what we needed and but Tyrone and Patrick was able to guide to the appropriate size. He was totally professional and super sweet as well. I would 100% recommend this facility based on our interaction with Tyrone and Patrick. Awesome customer service! Great service through the years!
Patrick is amazing! Super safe location thanks a lot
Real nice people! Nice place
Patrick and rose are great
Patrick saved me a ton of money!
Safe clean and app works great! Thanks Patrick
Great customer service here man!
by far the worse storage place i have had to deal with.
Shekina and Melinda is awesome and Patrick and Julie! Been here a long time.
Julie helped me out alot!!
Patrick and Julie and Edna help us a lot.
They treat people right here man. 😁
Patrick saved my family a ton of money! Super safe place
Best storage in town! See Patrick
Patrick got me the perfect clean space
Patrick got me logged on app!
Thanks Edna Patrick and Brian
Patrick saved me a ton of money!
Leanna and Patrick are great!
I rent here because of the service!
Helped me out with the app
Been here for years love this place great customer service
Patrick was very professional, the rental process was seamless.
Patrick is awesome.. Very knowledgeable and always so friendly..
Great asset to Public Storage…
Ray and Patrick were superb
Very convenient place to store you extra items.
The customer service was everything you know.
Patrick at the North Leg location helped me out a ton.
Literally came in clutch for my whole family when we needed storage, and made sure we were treated right the whole time!
The property was clean and well managed, and all the folks I encountered were professional and courteous every time.
If I find myself needing storage again, without hesitation I'll head up to North Leg Rd Public Storage and find Patrick!
1/2024: Another opportunity presented itself where I needed some short term storage, and as usual, Patrick was there to exceed my needs. Make sure you go to N. Leg Public Storage for all of your long term or short term storage needs.
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4/2023: Location is well kept and meets our needs perfectly. All of the staff has been a blessing to interact with and all excel at customer service, making sure you are happy with what you receive. They are quick to suggest money saving options with promotions, which is abundantly appreciated. I was a customer of Patrick, at the Columbia Road Public Storage, then after a move when I was in need of storage again. I was pleased to see him at North Leg location which is closer to my home. He is by far one of the most attentive people I have come into contact with in customer service. His customer service is 10 out of 5 stars, a level of excellence that is seldom strived for these days! He is professional, values customers' time, but also patient, has a pleasant empathetic & understanding attitude, provides knowledgeable and resourceful care, and then also takes things a step further to exceed — rather than just meet — expectations! He shows his people-first attitude with how he maintains the property, as well as how he interacts with them. He knows the business so well that he comes up with personalized service to problem solve even some of the stickiest of situations and responds quickly to all problems and concerns. He has helped our family on more than one occasion, and I cannot say enough good things about him.
Great experience. Patrick very helpful and knowledgeable.
Patrick helped us with our space.
Julius gave me tours of the units in the FREEZING cold. He was excellent and I felt well-informed upon making my decision. 5 stars!
Patrick helped ms out a lot - great service!
Good for short term storage. Only left because I moved state.
Handle on storage unit door broke off. Prompt service in resolving the issue
I recommended my friends here too! We love it. 😍😍😍!!
No one is ever in the office to speak with. Morning, middle of the day, it doesn't matter. Ring the bell all you want, no one's coming. Plus this storage is overpriced and I plan on moving my stuff from here soon.
The rep., Julius, provided EXEMPLARY service! He patiently reserved time to explain everything in depth and made the moving process less arduous. Not only was Julius efficient and professional, he displayed great empathy. I am glad that he was the employee to assist me and he is a great asset to Public Storage. I immensely appreciate his service.
Julius was great with customer service. He was friendly and made everything understandable and convenient.
Very helpful - App works great
Great service with Patrick!
Julius was awesome and very helpful
Julius thanks your service was great very respectful much appreciate
Safe place - nice people!
Noah and Patrick were great!!!
Julius was very polite and helpful with getting my rental space switched over for me. Highly recommend.
went to this facility the employee julius simmons he was super friendly 10 star service
My experience with Julius at Public Storage on North Leg in Augusta was phenomenal! Julius was very pleasant he answered any questions or concerns I had, his customer service was impeccable indeed! Thanks Julius you ROCK! We need more people like you!
Patrick helped me spot during my transfer!! Thanks! Spaces are very clean.
Patrick was the best and very fast!!!
Julius helped a bad day turn great!!! Felt as is we were old friend! Helpful and resourceful. Someone get this man a raise!
I appreciate you Patrick!!!
Patrick is a magician!!! Awesome
Excellent service - thank you so much Patrick!!
Patrick is great! Still amazing service!
First of all I when I went to leave a review I noticed that someone posted a review for me last year. I guess the employees have found a way to review themselves under customers name. Anyway Don’t and I repeat don’t pay the extremely high fee for climate controlled units. We had rats and rat feces everywhere along with mold (or maybe it’s rat urine). I’ll admit that we had sealed liquor bottles at the front of our unit and the manager said that could be the reason for vermin. The bottles were untouched and no feces in box. We removed the bottles months ago and didn’t realize that the rat problem was way worse until we went to move out. OMG thank god not all of our things were in cardboard boxes or it would have been a total loss. Now the insurance they force you to take out won’t cover anything to do with vermin because of previous liquor bottles. I told them Public storage even advertises storing wine in their climate controlled buildings. If you can get around the extra insurance fee thru Orange Door do it. They are a rip off too and take a deductible for each claim. We had water damage in our other unit and a year later got $200 for antique items that are ruined!!
Chris and Shekina was great with helping me get a unit today. Thank you!!!!
Very professional and friendly staff.
Patrick and Ray are excellent
Julius was amazing, he was working by himself and it was really busy. Yet he remained professional, was very patient and helped us find what worked for us and our budget. Overall I had a great experience and would recommend this business to family and friends and of cause Julius is the man, the myth, the ledgend.Thank you Julius for been so amazing under pressure.
My boy Julius hooked us up & was very professional.
Patrick saved me money!!!
Julius was super helpful showing us the units in the sweltering heat, helping us find one that worked for us! thank you sir
Patrick was great! Donna was great! Thanks so much!!!
Julius gave 10/10 service
Checking in was difficult but it worked out. The system was down and I couldn't pay they need to fix that or have the office stay open I was standing there with my 5 grands and the office closed and 1000 bags but God did it.
Property manager Patrick was nice and helpful
Very professional and courteous
Julius was great at answering my questions he is a valuable asset to the company
Excellent service and assistance
Beth was wonderful today.she walked me down to see my storage to make sure I was pleased.Beth went the extra mile to make sure I was happy.SHE DESERVE A RAISE‼️‼️Thanks Beth.
Patrick was super helpful and made the process of vacating my unit quick and easy! :)
Tyrone thank you soo much for your care and commitment to helping me and my family store. Your a great property manager. - and Patrick!
Patrick was super helpful and knowledgeable, he found me a space that was the perfect fit for me and my items. Very friendly
Julius and Patrick are amazing. BUT this facility has roaches and mice. And please for the love of GOD get insurance on your unit….I wouldn’t rent here for extended period of time if I were you.
Julius made our storage search hassle-free. We were scrambling to find someplace to store our belongings when downsizing. Last stop on our search was Public Storage and Julius saved the best for last. Definitely recommend!
Patrick and Danielle were great!
Julius was super helpful and knowledgeable, he found me a space that was the perfect fit for me and my items even though he is still in training. Will be coming back!!
Had a minor hiccup or two that caused some frustration. Patrick was very patient as well as helpful and explained everything thoroughly. Great guy!
It was clean. It was nice. Patrick showed me around and made me feel welcome.
Really appreciate the attention to detail and warm customer service Julius Simmons gave me today. Polite and super attentive made me feel welcomed will be getting a storage here soon.
Pat is a wonderful employee!
Excellent service. Patrick went above and beyond.
Patrick was awesome, very helpful and super quick service. Highly recommend.
Jo and Shekina ready knows their stuff. They are professional and very nice
Jo was very knowledgeable and nice
Jo and Shekina provided great customer service today
Shekina was absolutely, amazing. Very patient and knowledgeable. I'd highly recommend
Shekina was exceptionally great
Shekina and Edna was great
Shekina provided great customer service
Shekina was great. Very friendly & helpful! ❤️
Shekina gave amazing customer service
Shekina provided great customer service
Seeking is absolutely amazing this store has excellent customer service
Shekina was awesome. I originally reserved a storage space that was too small but Shekina went over and beyond to help me resolve my issue. This is my second time in renting with Public Storage on North Leg and I would highly recommend.
Nick and Shekina gave great customer service
Nick and Shekina provided professional customer service
Great location and employees. I talked with Shaquina and she was able to help me with an issue with my previous account even though I some how got transferred to this location after calling the 1-800 number . Thank you
Shekina was very patient and amazing taking my payment
Shekina gave great customer service
Had a great experience with Shekina at public storage very helpful and knowledgeable
Thanks Shekina for providing great customer service
Its always a good visit when making my payment. Thanks Shekina
Shekina was professional nice and efficient from start to finish
Shekina provided me with great service through my payment , highly recommended .
Great service , highly recommended.
Shekina was a great help today
Rented a unit today with Shekina she provided great customer service
Shekina has great customer service
Shekina was much help today
Shekenia was sooo helpful sweet & pleasant…. She deserves 10 stars.
Super nice people. Helped me out a lot on making a decision by offering the discounts that suits my conditions
Shekina was helpful today when i came in to make my payment
Shekina is always pleasure taking my payment
Shekina was very disrespectful on the phone call I had with her today.
I will be letting corporate know!
Edna Chris and Shekina were very helpful when I got to the property after completing a rental online. I appreciate it
Shekina provided incredible customer service today
My experience was great and Chris was awesome
Chris and Shekina were AWESOME today.
Chris and the young lady at the North Leg is wonderful and have great customer service skills
Shekina on NorthLeg provided awesome service. This is my first time and I caught the last walkin unit & they had a new customer discount which made it a lot easier. So that was just on time. Thanks Shekina🥰
A young man named Chris took care of me today. He was a wonderful guide , he walked me through everything being very patient, kind and informative. I will reccomend to anyone who needs storage.
Chris Shekina and Edna were very helpful and informative. Excellent customer service!
Awesome service from Edna, Chris and Shekina
Thank u Shekina for a great experience today
Shekina was nice patient and thorough with renting my unit
Shekina was a great help with getting my storage
Shekina provided great customer service
Shekina is so Awesome she was very thorough with the rental process. I would recommend to all my family and friends
Shekina was amazing!!!! Excellent customer service very patient and informative
Shekina and Domeeka gave really really Good customer service. Nice and clean property.
Christine is a very helpful women , was very polite while going through my payment.
Domeeka and Shekina provided great customer service
Mrs. Tajika was very nice and professional.
Very smooth and easy process.
Thank u to Shekina for all your help today
Shekina was extremely knowledgeable,friendly, and helpful. Thank you for all your help
Shekina was knowledgeable and helpful
Shekina and Laura was incredible today helping me out with my transfer and showing me how to use the mobile app
Shekina and Laura was very helpful and knowledgeable
Laura was very professional, great customer service, quick and easy transaction
Shekina was nice patient and knowledgeable
Wonderful service from shekina and wonderful prices
Shekina and Tajika was the best!
Shekina and Tajika were there to assist me
Tajika and Shekina provided awesome customer service
Thank u Shekina and Tajika
Received awesome customer service from shekina and Tajika
Shekina and Tajika were extremely helpful
Tajika and Shekina gave great customer service
I was in public storage on yesterday and I met 2 lovely young ladies. Tajika and Shekina was very pleasant. They help me pick out the right size boxes for me to use during my move. It's always great to experience such excellent customer service.
Shakema she helped me out today. I was so very pleased with my results. I told her about my issue I was having and how it would affect my storage unit and she worked everything out for me. I’m so grateful for her. Everyone please take your business to Public Storage on North Leg Road. I have been with the for many years and I love them. Thanks! ❤️❤️
Tajika and Shekina were great assisting me with my issue
Shekina was incredibly nice and helpful today
Shekina always has a smile and makes my payment experience a great one
Shekina is always a pleasure
Thanks to Shekina and Tajika I was able to easily rent out my first storage unit! They walked me through the process and helped me with some great add-ons! Professional customer service and highly recommended!!
Shekina was amazing, thank you so much!
Shekina was the person who helped me get my storage. She was very knowledgeable about the service that the company offers and made sure I got the best size that fit the things I needed to be stored. She was also very polite and understood my monthly budget. Thanks again Shekina!!! You were great!!
Thanks for all your help Shekina
Shekina was very professional
Great customer service from Shekina
Ty was very helpful in assisting my with my storage needs.
Great customer service provided by Shekina answered all of my questions and concerns. Also great location and facility is clean, would recommend to family and friends.
I called about my reservation and was assisted by Shekina . She walked me through everything and when I came to the property she was very professional
Shekina was awesome ....I will refer
shekina was nice when i came in to the facility today
Shekina has the best customer service ever
The worker Shekina provided great service !
From the moment I walked in Shekina greeted me with a friendly smile. She was extremely helpful and informative. This is my first time renting a storage and if I need another one I’m going to Public storage on North Leg Road. I couldn’t be more than happy with the service and the facility upkeep. Well kept, organized and professional. If you need a storage unit come here. Ask for Shekina and you won’t be sorry.
Before I purchased a unit I had several questions and concerns. When I called the store a woman named Shekina walked me through a detailed and thorough process of it. Once I purchased my unit Shekina was an amazing help. The facility was very clean, well kept and organized. I couldn't be more satisfied with my experience there. I've recommended this particular unit to many friends and family. IM HERE TO RECOMMEND TO ANYONE IN NEED OF A STORAGE UNIT IN AUGUSTA GA. ASK FOR SHEKINA.
the contactless rental option was very convenient for me
Shekina provide acceptable service when i came to the property
I had an unusual experience when trying to retrieve my items. Someone had the main door locked that led to my unit. The property manager thought fast and was able to contact the higher ups on the weekend to solve the problem.
I made my payment late this month but I was still greeted with a smile and courteous customer service.Whenever i’m on the property, its always clean and well kept. Shekina and Christine continue to make it a pleasure to rent here. I was also helped with downloading and setting up the public storage app Thank you!!!
I was Greeted with Great service met by Christine . She was very helpful, had great personality and met all my needs . 💯
Staff is over the top and way to invested in "everyone's" business. Leave grown folks alone..get the rats together
Shekina is very professional when she calls and when I come in to make my payment. Great customer service
I received excellent customer service from Shekina
Shekina was very respectful and was willing to help anytime
Seeking was able to stay late to provide me with excellent customer service
Shekina was very professional and fast. Appreciate your help
Today I had the pleasure of meeting Shekina who displayed amazing customer service. Very professional and a great salesperson.
Christine was very professional and courteous, not to mention the positive early morning energy she possesses. I had to upgrade to a larger unit, and everything went smoothly!
Ya Christine!
Kristine was wonderful great customer service and helped me out a lot
Shekina shows great customer service with a very pleasant attitude!
shekina- She was fantastic! Great service, kind, courteous amd professional. She made my experoence very smooth and was very fast to meet my concerns. Job well done!!
Shekina went out of her way to help me I appreciate it totally
Shekina was incredible today . Very knowledgeable and kind. I will recommend family and friends
Shekina is always in great spirits when I come into the office great personality and knows her job well come rent with her!
Shekina Gave Us Great service with a positive attitude thanks so much shekina
The staff are very friendly and courteous. The units are very clean and look to be kept safe. Shekina made my payment nightmare pleasent because she was patient and kind. I would recommend friends and family to the establishment.
Shekina was extremely professional and nice with the rental process
Came to make my payment on N leg rd and had the pleasure of receiving great customer service from Shekina. Great attitude and quick
Shekina provided great customer service while taking my payment
Shekina was great help .. awesome customer service
Moving is stressful but Shekina made the storing process easy. Highly recommend. Exceptional customer service
Shekina was AMAZING today Great customer service
Such outstanding customer service from a young lady name Shekina. She was patient kind and new her stuff. She got us the right size space snd we are very pleased . will recommend this location
Shekina displayed customer service as it should be . Professional ,quick and knowledgeable. The property very clean thank you so much
I received great customer service from Shekina
Nikima gave excellent service! Professional and nice.