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Address

268 Westminster Drive NE
Atlanta, GA 30309

Phone

678-951-8349

678-951-8349

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 06:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

678-951-8349

678-951-8349

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 06:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    4'x5'
    Online only price
    $ 18/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 4'x5'
    • Climate Controlled
    • Downstairs/elevator
    $ 18 /mo $ 24
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    4'x4'
    Online only price
    $ 18/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 4'x4'
    • Climate Controlled
    • Locker
    • Downstairs/elevator
    $ 18 /mo $ 24
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    5'x3'
    Online only price
    $ 19/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x3'
    • Climate Controlled
    • Inside unit
    • Locker
    $ 19 /mo $ 25
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    5'x3'
    Online only price
    $ 19/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x3'
    • Climate Controlled
    • Inside unit
    • Locker
    $ 19 /mo $ 25
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    5'x5'
    Online only price
    $ 21/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 21 /mo $ 27
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    5'x5'
    Online only price
    $ 21/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Downstairs/elevator
    $ 21 /mo $ 28
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    5'x5'
    Online only price
    $ 29/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 29 /mo $ 38
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    4'x10'
    Online only price
    $ 36/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 4'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 36 /mo $ 47
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x4'
    Online only price
    $ 37/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x4'
    • Climate Controlled
    • Upstairs/elevator
    $ 37 /mo $ 49
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 37/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 37 /mo $ 49
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    5'x10'
    Online only price
    $ 38/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 38 /mo $ 51
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    7.5'x10'
    Online only price
    $ 77/mo
    Online only price
    $1 first month rent
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    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 77 /mo $ 102
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x10'
    Online only price
    $ 93/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 93 /mo $ 124
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x10'
    Online only price
    $ 96/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 96 /mo $ 128
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    8'x11'
    Online only price
    $ 109/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 8'x11'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 109 /mo $ 145
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x15'
    Online only price
    $ 120/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Downstairs/elevator
    $ 120 /mo $ 160
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x19'
    Online only price
    $ 124/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x19'
    • Climate Controlled
    • Downstairs/elevator
    $ 124 /mo $ 166
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x15'
    Online only price
    $ 130/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 130 /mo $ 173
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x20'
    Online only price
    $ 133/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Downstairs/elevator
    $ 133 /mo $ 178
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x15'
    Online only price
    $ 144/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 144 /mo $ 192
    Online only price
    + one-time $29 admin fee
    50% off first month rent

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    10'x25'
    Online only price
    $ 190/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Climate Controlled
    • Downstairs/elevator
    $ 190 /mo $ 253
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

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    12'x25'
    Online only price
    $ 212/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 12'x25'
    • Climate Controlled
    • Downstairs/elevator
    $ 212 /mo $ 283
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Midtown Atlanta Storage Units Near Interstate 85

This Midtown Public Storage near Ansley Park gives Atlanta customers a variety of self storage options, from small to large and just about every size in between.
Right near the intersection of Piedmont Avenue and Monroe Drive, a short distance from I-85, this facility boasts a huge selection of climate controlled storage units and indoor storage units. There are also outdoor storage units with drive-up accessibility.
One mile north of the Atlanta Botanical Gardens and the popular Piedmont Park, grab a 5x10 storage unit at this facility to hold anything from soccer and softball gear for when it's time to hit the sports fields, to tables, supplies and canopies for vendors regularly setting up shop at the park's Green Market.
Roughly four miles north frown downtown Atlanta, families searching for some extra space near the Virginia-Highland neighborhood will find what they are looking for at this location. A 10x10 storage unit can help declutter the garage or the kids' bedrooms in a hurry, while a 10x20 storage unit is big enough to hold old living room furniture when it's time to upgrade some of the home furnishings.
From families who have lived here for generations to new families and new businesses that are still settling in, it's easy to see what makes Atlanta one of the premiere cities in the country to call home. Even Hollywood has come calling in recent years, with production for major hits like "The Walking Dead," "The Hunger Games" and "The Vampire Diaries" all shooting around Atlanta.
Of course, with a population that ranks Atlanta near the top of the nation's largest cities, "The ATL" can get a little crowded at times – and that's where Public Storage comes in. From storage lockers to extra-large 10x30 storage units, and a handful of different sizes in between, it's hard to find a storage haul this Midtown Atlanta Public Storage isn't ready to tackle.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 467)

November 20, 2024
Google Public Storage A. E.
They continue to delete my reviews but I definitely wouldn't recommend renting from this facility.
November 10, 2024
Google Public Storage Alex DePriest
I had a bike and a television stolen from my unit by the employees . Also as others had mentioned, my basement unit had mold. Luckily only a few things were damaged by the mold
October 31, 2024
Google Public Storage Emmitt Begley
Keisha and Tamica were so helpful! They made our moving experience so easy and seamless. Love this storage facility.
October 30, 2024
Google Public Storage Mary Amato
Tamica was wonderful and kind helping me! She was great at taking care of my needs in an efficient and smooth manner. Best experience I’ve had renting at a storage space! Thank you Tamica!
October 14, 2024
Google Public Storage Tonya Moore
I had a fantastic experience with Tamica at Public Storage. She went above and beyond to ensure my comfort and was genuinely concerned about my needs. It’s refreshing to see that real customer service still exists, and Tamica exemplifies this perfectly. Thank you for making my experience so smooth and pleasant!
October 1, 2024
Google Public Storage Robert Redding
Tamica was a huge help and amazing!!
October 1, 2024
Google Public Storage C T
As others have said, I had a basement unit that had every single item ruined by mold. Over $10,000 worth of property lost. Whoever runs this facility is incredibly negligent, as the basement reeks of mildew and there’s visible water/puddles coming from several units. This property should be shut down.
September 22, 2024
Google Public Storage Jamie Beasley
Antionette was super helpful with me trying to get my unit after a lock mishap on my part! She was very patient and considerate.
September 7, 2024
Google Public Storage Hannah Carroll
My storage unit was broken into & robbed. Many other individual’s units were also broken into & robbed, public storage did not notify any of us (even with the break in damage being OBVIOUS), there is also water damage at many units. Avoid avoid avoid. Back gate often does not work, office is not opened often during business hours.
September 3, 2024
Google Public Storage Hannah Sturgeon
DO NOT USE THIS PLACE! LOTS OF BREAK-INS!!!!! We have had storage here for the last 6 months and returned yesterday to find that our unit had been broken into and ransacked. We were never notified and they weren’t even able to tell us which of the many, many break-ins of the last few months was related to our unit. The police could confirm that they are out here every week for a break-in. I have no idea how ratings are so high as we spoke to others while here that also had been hit during break-ins. Save your time and your belongings and do not choose this location!!!
August 4, 2024
Google Public Storage Air Jordan
Tamica was great, she made sure was taken care of being that we were in a stressful situation. She was very kind and sweet.
August 4, 2024
Google Public Storage Kemp Logistics
Tamica was great and very helpful
August 3, 2024
Google Public Storage Danielle Rodd
Hate to do this but this storage facility is the worst I've used. Was just there yesterday and several storage units had been broken into and ransacked. Mine was not THANK GOD. But there are no cameras to deter thieves and clearly the units are not well protected. The frames around the doors of the mid-sized units and not fortified and are easy targets. To top it off there is almost never anyone in the office DURING OFFICE HOURS. They had 3 dollys in there when a bunch of us were outside needing to use them therefore heavier items could not be moved. This was the third time I'd been to the facility with NO ONE IN THE OFFICE DURING OFFICE HOURS. Where TF is everybody? Clearly dodging customers knowing their facility is not great. I don't normally like to leave negative reviews, however this info would have really helped me when I was researching where to go. Others should know ahead of time.
July 31, 2024
Google Public Storage Udoka Okeke
Antionette did an amazing job making sure I got into my unit smoothly.
July 30, 2024
Google Public Storage Holly Lee
The front office is beyond helpful and considerate. They always take care of renters and make sure to keep the facility clean and safe. Despite what seems like lackluster to zero support from corporate / higher management. The ladies you see every day are absolutely lovely humans!
July 28, 2024
Google Public Storage Samantha Graw
Not sure how this place has high ratings. I’ve already reported them to the BBB and will be fighting for my money back. When we first secured a basement unit here we thought it smelt moldy but ignored it since we couldn’t find a source of water. Then, we realized it’s probably due to the flooding that happens outside under the roof where we park to run into the facility. They recently increased rates, which is a terrible move from a customer service standpoint, because shortly after, the elevator stopped working, the door lock system stopped working, and whoever was working this particular day that we raised this issue to had an attitude about it. Storage units in ATL are a dime a dozen. Please save yourself the hassle and go somewhere else. UPDATED: water EVERYWHERE. Unbelievable.
July 19, 2024
Google Public Storage Barron Vonraski
Tay was great with my move in
June 29, 2024
Google Public Storage Chanel Richmond
I had a good experience renting a storage unit at this Public Storage facility. Tamica was helpful and efficient. She showed me the units I was interested in and was very accommodating.
May 26, 2024
Google Public Storage Craig Mercer
Tamicka rocks ! The storage facility was spotless & well lit. I highly recommend this area !
April 22, 2024
Google Public Storage Demontez Nelson
Amazing team, very helpful Tamica thank you
April 18, 2024
Google Public Storage Kris Garcia
Knowledgeable and helpful onSite team! Good access and a clean location.
April 2, 2024
Google Public Storage Aaron King
I really appreciate tamica she was so helpful and friendly I truly appreciate her going out her way to make my moving transition a breeze I would really like to thank public storage for having her apart of the team if you every need anything please ask for her she is a sweetheart and great at her job
March 15, 2024
Google Public Storage Hayley Meagher
Lyshon has AMAZING customer service, she really went above and beyond to help me upgrade my unit and make my transition smoothly!
February 3, 2024
Google Public Storage LaShundra Roz
Tamica was so helpful schedule a reservation. She showed me multiple units. Very nice hands-on explain details about units very professional……
January 16, 2024
Google Public Storage John Metcalfe
So far so good. We had a bit of a time trying to get the right unit, but Chante went above and beyond to help us. A good sign of things to come! Update: 10 months into our rental and things seem to be falling apart. A few days ago I went to visit my unit and the security feature on the main door was falling off, so that anyone could just walk right in. Then yesterday I went once again and this time 2 of the elevators were not working. This would not have been an issue except I had a large 4-wheel cart that I needed to put away and it cannot go up/down stairs. They raised our rental prices a few months ago and I'm struggling to see where the extra money is going...
December 28, 2023
Google Public Storage Daniel E Sweet
December 19, 2023
Google Public Storage Ameer Moore
Miss Tamica and Chad we’re very helpful!! Thanks A Ton
December 8, 2023
Google Public Storage al b
Manager was so helpful in getting me the best deal. Walked me through the facility which is clean and well lit.
November 30, 2023
Google Public Storage Jordan V
Quick process. Convenient to the city. Unit was clean
November 16, 2023
Google Public Storage Shelley Baranes
I am NEVER able to reach a human being (Ever). I've had issues for over 2 years. During and after doing their online chat, I'm told someone will "contact you within 72 hours". This is when the door and slide lock has been broken. During this 72 hours my unit is open for the taking. Things are missing. TRUST ME: DO NOT USE THIS STORAGE FACILITY. I'm out as soon as possible. Oh, and sometimes the magnetic doors and entry gates work... and sometimes they don't. Almost got stuck in there.
November 15, 2023
Google Public Storage Jakirus Whitley
Came in to get a storage unit and the experience was easy quick and the worker “Tae” was very informative and had very good energy . Would recommend choosing this storage to anyone needing a quick storage in the city
November 15, 2023
Google Public Storage Nicole Johnson
I rented a unit on March 23, 2023. On October 27th, I went into the unit and all my furniture has mold. I have been trying to contact the property manager, along with the insurance company no one seems to want to respond. Then customer service wants to tell me that someone will return call in 24 hrs.
November 1, 2023
Google Public Storage Matthew Doyle - Real Estate & Design
Demonta was amazingly helpful. Leased a new storage unit and was in and out in less than 15 minutes.
October 29, 2023
Google Public Storage E Ver
MY STORAGE UNIT WAS 1007 IN THE BASEMENT. MOLD DESTROYED EVERYTHING. I ONLY RECEIVED $250 FOR DAMAGES THRU THE INSURANCE. THIS LOCATION SHOULD BE CONDEMNED! THE SMELL AND BREATHING IN THAT ATMOSPHERE WAS HORRIBLE. I EVEN BECAME SICK AFTER REMOVING WHAT I COULD SALVAGE (HARDLY NOTHING) I WILL BE CONTACTING ATLANTA CODE ENFORCEMENT AS WELL AS AN ATTORNEY!!!!
October 23, 2023
Google Public Storage Advise VO
What’s your front desk’s working hours? You can’t just abandon this place!!!!
October 9, 2023
Google Public Storage Dawny Price
Kim was fantastic! We needed an extra unit and she took care of us, right away!! Appreciate the above and beyond service!!
September 16, 2023
Google Public Storage Alyssa Hopkins
I had such an amazing experience with Tay who assisted me with transporting my items into my unit. He provided me with such great customer service and care. He made me feel comfortable throughout the process.
September 16, 2023
Google Public Storage Michael Colligan
Atlanta Police confirmed 68 calls for either theft or disturbance to this Public Storage. They have had numerous break-ins and what is more disturbing is now it is apparent they have only just now caught one culprit who has been breaking into units THE SAME WAY for 1+ years. Management is not concerned with sharing footage in a timely manner, notifying customers or changing doors or security measures to prevent KNOWN AND REPEATING methods of theft. This place should be avoided at all costs.
September 15, 2023
Google Public Storage Dan Gabor
September 14, 2023
Google Public Storage 3Hennyy
Great service !!! And many carts available in office
September 9, 2023
Google Public Storage Calvin J
Great service from this facility, allowing me to move in a little bit early today.
August 27, 2023
Google Public Storage Demonta Madison
August 12, 2023
Google Public Storage Stefan Faulkner
Tay was very kind and understanding when I arrived at the facility to drop off my belongings for storage. He truly went above and beyond, making sure everything went smoothly for me. He even assisted in finding one of the carts to facilitate the move of my items. Overall, I had a fantastic experience at this location. I highly recommend it to anyone in need of storage for their belongings.
August 12, 2023
Google Public Storage Brett Walker
August 11, 2023
Google Public Storage Katherine D
While we continually have issues with our door of our unit, I met the most helpful person who works with Public Storage. He took his time to help me gain access to my unit, addressed an issue with a lock on another unit I have, and was so kind and helpful. Gave me a lot of confidence that we would be able to resolve any issues we are having. Public Storage - Sam is a rockstar, and while I know he was only visiting this spot to help out, if you can please just hire a few dozen amazing people like him, I think that would be a great for both public storage and your renters. Thanks Sam!!
August 7, 2023
Google Public Storage London Nicole
Chante’ was amazing she helped me with bill and took care of my account issues I would highly recommend her business and she needs a promotion she is a great asset to the company
July 20, 2023
Google Public Storage Anthony Smith
Chante was very nice and courteous..She went out of her way to help me A++
July 15, 2023
Google Public Storage Shay Bandss
Chante helped and serviced me very well i appreciate her so much
July 15, 2023
Google Public Storage Johanna Terry
Not sure when the hours changed but the access hours and the hours you are actually able to access your storage unit are two different things. Extremely inconvenient- not able to access your unit after 6pm even though the app says 9pm- so if you work a 9-5 during the week days, just plan a weekend to get your stuff.
July 10, 2023
Google Public Storage Angie Wood
Chante' was great today... couldn't ask for better customer service! Polite, informative, and attention to detail. She's a keeper for sure and obviously cares about her work!
July 3, 2023
Google Public Storage We Wade
I had a great experience with ms Chante she was so much of a great help I spoke with someone over the phone about my unit they gave me a small unit and she did her best to get me a better unit at the same price and she succeeded I recommend everyone to go to this storage and ask for Chante she's the best and she'll get the job done
July 2, 2023
Google Public Storage Eli Dixon
Had an issue where my lock was potentially tampered with and worked with Chante to resolve it. She was professional, knowledgeable, patient and willing to answer all my questions. Great experience!
June 29, 2023
Google Public Storage Eyvett G.
Chanté was absolutely amazing great service!!! 10 stars!!!!
June 14, 2023
Google Public Storage Wireless Repair
I store my items here because of the great customer service, and the manager here is real professional! Will indeed recommend.
June 14, 2023
Google Public Storage Martina Williams
Chante was extremely knowledgeable and helpful. She assisted me with making sure my records were properly updated and explained what happened perfectly. She is an awesome representative for Public Storage
June 1, 2023
Google Public Storage Melissa Luck
I have been using this location for about a year and a half. I like that unlike other storage units I have rented I haven’t had any issues with bugs. The manager, Chantal, is always very professional and goes out of their way to help with carts, boxes etc.
May 29, 2023
Google Public Storage Ty Paul
May 28, 2023
Google Public Storage David Mauer
We realized that we didn’t rent a big enough space and Chanté was extremely helpful and she was able to find us the perfect sized storage space. She had a fantastic attitude too!
May 28, 2023
Google Public Storage Rantae Powe
Excellent customer service!! Chante’ was very polite, informative and willing to make the moving process as easy as possible. She took the time to walk me around and show me several units and helped me set up my account. It’s hard to find individuals today that do there job with a smile! Thanks!
April 19, 2023
Google Public Storage Charles Landmesser
I really liked storing my things here, but this is the fourth time I've been denied access to my unit during open hours because the system was “disabled.” Its become a regular inconvenience. If you need to access your belongings often, do so elsewhere.
April 1, 2023
Google Public Storage Daddy Rogg
Chante’ made sure I understood all rules and regulations regarding getting a storage unit..,, she was pleasant,humorous, and intelligent….. Chante’ is truly an asset to your company…. I was only going to get info on a storage unit but listening to her…. I couldn’t pass up getting the unit on the spot….. thank you for your service
March 30, 2023
Google Public Storage Roy Broderick, Jr.
Chante was very helpful and courteous when I was looking for a place to store my items. The thoroughness, patience and knowledge was very surprising as you don’t get this at many facilities. She made me feel comfortable and most importantly valued as a customer. I can’t imagine a smoother experience when moving. Trust this location as it’s hard to find places in Atlanta.
March 22, 2023
Google Public Storage Christopher Taylor
Cant access storage unit. During access hours. Gate and door wouldnt open with the code. Called customer service and they said wait till the property manager is on site. Came back in the morning nobody on site and a line of people with the same issue. Do not rent from here. You will not be able to get your things when you want even in office hours.
March 16, 2023
Google Public Storage Felicia Carson
Living in Buckhead, I passed by several storage companies to patronize this location due to a referral. I was a bit skeptical at first but Chante's service was impeccable. She greeted me instantly. She was very knowledgeable, friendly, and precise. I spent a total of 10 minutes securing a storage, which was perfect!!!! If you all don't promote Chante......I'm leaving :) She ROCKS and is very deserving!!!!
March 11, 2023
Google Public Storage MUDDY SWAMPS MUDDY SWAMPS
Chante is awesome and very professional. I would recommend this public storage to anyone l.
February 18, 2023
Google Public Storage Justin Bousquet
We have been using this public storage facility for years so I want to preface that Diamond at the front desk is AMAZING. The one star is directly pointed at the owner of this facility. Do not operate a place of business if you do not plan to staff it during your normal operating hours. We had an entire truckload of crates (33 to be exact ranging from 10-45lbs) that needed to be unloaded and stored. There was NO ONE on premises to either open the bay door or provide a dolly to move our crates. Everything was locked down. Therefore we had to carry all 33 crates up a ramp and to the back of the storage facility. To add more color to the situation we arrived at 10AM and made multiple calls to the number listed with no answer. We also left a voicemail which wasn’t replied to until 11:15AM. Again, if you are going to own a business and provide a number then you may want to answer it during operating hours. If you are going to operate a place of business or represent #publicstorage as a franchisee then staff your facility according to operating hours. If you don’t want to staff your facility then make it very obvious what hours of operation you will have staff onsite to assist those who pay rent and for the three customers that were waiting outside for someone to show up.! You need to do better.
February 16, 2023
Google Public Storage King
Chante is awesome!!
February 2, 2023
Google Public Storage Nicholas Barker
Easy online signup, and Latrice was super helpful!
February 2, 2023
Google Public Storage Danon Henton
Chante, Mildred and Diamond all were so helpful and not only treated me with respect for my time. Treated me like a family member! Kudos to this wonderful team!! Made a rainy day , Sunny again 🌞👍🏾
January 20, 2023
Google Public Storage Beyond Progress
Awesome Location!
January 2, 2023
Google Public Storage Jenny Klenke
Nikoli was great helping me pick out my unit. This is my first time getting a storage unit and I was not sure what to expect. He was very patient and walked me through many units. He took the time to make sure I was comfortable with my choice. I walked away today informed and very happy!! 😊👍🏻
December 10, 2022
Google Public Storage Emerson Ball
Chante was very professional and helpful with my move in. She quickly attended to my needs when I asked for help.
December 1, 2022
Google Public Storage Leah Bajalia
Chante was so friendly and helpful, she got me set up in a new unit and made me feel very comfortable!
December 1, 2022
Google Public Storage Keeona Rash
Chante made today visit a very easy process and she was very helpful the whole time will definitely be a reoccurring customer
December 1, 2022
Google Public Storage Davaughn White
Chante’ was very help and efficient with the move in process. She made moving a breeze would recommend.
November 20, 2022
Google Public Storage J C
Step 1 made a reservation for a storage unit online. Step 2 received a call from the Public Storage facility to verify my reservation. Step 3 met Chanté at the storage facility and the rest of the process was as smooth and efficient as steps 1 & 2 were. Chanté explained the rental process in clear detail and made sure that I had everything I needed. I'm recently retired but my entire work life was spent in customer service and I recognize outstanding customer service when I experience it. Chanté provides outstanding customer service. Thank you.
November 4, 2022
Google Public Storage Kyliee Davis
great experience. Chanté was very helpful
November 4, 2022
Google Public Storage Whitney
Chante was very helpful on my move in day! The process was easy and fast , great customer service & friendly environment.
November 4, 2022
Google Public Storage MEMPHISPRAISER
Chante’ was very pleasant and helped me pay my bill. She has great customer service she deserves a raise and I would highly recommend her for upper management positions!
November 1, 2022
Google Public Storage Justin Fioccoprile
Amazing service by Chanté!
October 27, 2022
Google Public Storage Bridgette Fountain
Chante was an amazing help during a stressful move. She was helpful and professional. I really appreciated her.
October 25, 2022
Google Public Storage CJ CJ
Chante’ was very pleasant and very informative I will recommend family and friends
October 12, 2022
Google Public Storage Diana Helt
This complex was broken into 3 times in the month of September and the company never contacted renters to notify us that our belongings were gone. Shortly after the break ins, the company sent me a notice that they were INCREASING the rent on my ransacked space. They also reduced business hours so it was impossible to clear out my ransacked belongings after 6pm. At every step, Public Storage has been intentionally unhelpful. Go elsewhere.
October 5, 2022
Google Public Storage James Rivera
chante' was amazing great customer service would recommend
September 30, 2022
Google Public Storage jabrea harris
Chante’ is the best ! She should run the company 🙂
September 29, 2022
Google Public Storage Casey Hall
Chante has been incredibly helpful with my transition between units at this location. She is kind, informative, and an overall lovely person! Thank you, Chante!
August 29, 2022
Google Public Storage JoAnne Worthington
Many thanks to Chante' for taking such good care of us. Moving is stressful and Chante made the entire process a breeze. Also love her upbeat and helpful personality!
August 26, 2022
Google Public Storage Claude Turner
August 6, 2022
Google Public Storage S. Pasha
As a returning customer, Chanté was a great help in picking out boxes and other items I needed to prepare to store all the things I had kept at work over the last 10 years until the company closed its offices and I began working from home. Thanks, Chanté for the great attitude and work.
August 6, 2022
Google Public Storage Sims Deshawn
Chante’ was excellent! She helped me pay my bill and assisted me with downloading the P.S. app. She is awesome would recommend
August 5, 2022
Google Public Storage Brandon Simpson
Chante’ has been very pleasant from beginning to end. She is always upbeat and makes moving a breeze. I will be recommending this location due to Extraordinary customer service!
July 31, 2022
Google Public Storage Michaela Ricketts
Very friendly staff and was very accessible
July 24, 2022
Google Public Storage salhazday
Great facility but the best part is the AWESOME customer service from Chante!!
July 23, 2022
Google Public Storage Kelvin Carter
Chante provided excellent service. Highly recommend this storage unit.
July 21, 2022
Google Public Storage Charles Blair
Chante made my check in very easy. She was very helpful and answered all my questions. She helped me with the app and made a stressful move day easier. I recommend this facility.
July 16, 2022
Google Public Storage chukwudike ogbogu
Chante was so helpful, Good communication, everything was simple and vary fast. If they have 10 Stars I'll give her.
July 13, 2022
Google Public Storage Christopher MacClugage
Chanté was very helpful and nice. Easy set up.
June 30, 2022
Google Public Storage James Nelson
Thank You Shamire
May 17, 2022
Google Public Storage Molly Stich
Chante is the best!! Seriously so accommodating and friendly. She helped me find my unit and even tidied it up a bit for me! If I ever need a unit again, this location will be my choice just for her! Thanks again, babe!
May 11, 2022
Google Public Storage Patrice Barnes
Chantae is awesome
May 5, 2022
Google Public Storage Helen Chen
May 5, 2022
Google Public Storage DERRICK LEWIS
April 29, 2022
Google Public Storage Cosona “Coco” Kendrick
chante was great-patient and very helpful. I would recomend Public Storage,
April 28, 2022
Google Public Storage Brendan Morrissey
Chanté was warm and inviting when I first walked into the office, as a first time renter she made the process extremely easy. Hats off to the customer service over here
April 26, 2022
Google Public Storage Hong Liu
Chante was really nice and helpful! Explained all my questions and was very fast. Thank you
April 23, 2022
Google Public Storage Jille Natalino
Chante was so helpful and kind! Great service
April 21, 2022
Google Public Storage Emilio Reed
Chante' Is very pleasant and informed me of where I could drop my load off for a customer will recommend to family,friends, and co-workers.
April 14, 2022
Google Public Storage Da’Von nunes
Chante a great and lovely friendly worker, definitely would come again!!
March 28, 2022
Google Public Storage Joshuah Brannon Taylor
March 14, 2022
Google Public Storage Max Weiss
February 25, 2022
Google Public Storage Johan Napoleon
My experience has been straight forward and easy with this public storage. Only thing that can be hard is the entrance but other than that everything else is great. Chantay has made my process super easy and my unit was affordable and great.
February 13, 2022
Google Public Storage Warren Kitzmiller
January 28, 2022
Google Public Storage John Maguire
Very nice, clean facility. Security also seems very good. Chante' in the office is very friendly and helpful.
January 19, 2022
Google Public Storage Gina Zeiger
Great location and the staff is super friendly + helpful. Kim assisted me through the whole process and made everything simple and quick. Overall a great experience!
January 13, 2022
Google Public Storage Trell