Great facility. Met our needs perfectly.
They have changed the locks twice without informing any of the storage renters. My husband is now unable to get into our storage unit. Again. There’s no one on site and no number to call.
Ms.Vita was very helpful. I really appreciate her helping me.
Awesome people here thank you so much.💜💜💜💜
Service is great at Maxwell
It was great to see someone on site when we went to the facility! Kathy was extremely helpful in helping us secure the right unit for our needs. Unit was clean!
Thanks again Kathy! I would give you 10 * if I could!
Carolyn thank for giving extra thought to our storage needs
Best decision I made coming here. Mrs.Vita was so kind, sweet and helpful and very professional . I was having trouble with my lock and she helped me with no problem. She even gave me advice that changed my whole day! I recommend this place. 5 stars. thanks Mrs.Vita!
Janice. Iso. Buen. Trabajo. Gracis
They finally permanently fixed the light on our triple unit. Took them long enough. These people are CROOKS. I wouldn't trust them in a outhouse with a muzzle on!
Great facility and experience. Smooth sign-up and gate process. Nice clean space and access.
The days of 4 or 5 stars are GONE! We have had a unit here for five years and it was always a positive experience . Well there no longer any employees assigned to this unit . The desk area gone it’s now self serve auto bot garbage. Had to do a lot of box opening and reorganizing last week . NO Dollies anywhere at all . Then there was NO AC in our climate controlled area in the middle of this heatwave . We tried to go thru some boxes for an hour and we were sopping wet and lightheaded and sick . Had to put everything back . Called customer service . No local ppl anymore . A woman who was nice in Nevada said they would do a work order . A week later we went back and started again still no AC !!!! My papers in there are now musty from being in the heat and it has made a stressful time the worst in history ! You will pay top dollar and I was glad to when I knew someone was there every know and then even to check on things .
But beware !!!! This is not climate controlled anymore and there is not a soul to talk to . DO not use any of these newly unstaffed Public storage facilities !!!
Smooth and easy transfer!
Miss Vivvie, has been very helpful. I greatly appreciate her service. Made this process a pleasurable experience
Besides some great times shared there the place is horrible. Customer service is horrific and the rent more than tripled monthly without any notice. On sight manager is never there and was incredibly rude when asked about monthly rent almost doubling in price. We were simply told that the date for auction was set and would proceed if total amount wasn't paid in full, including a late fee assessed while we inquired further about monthly rent increase. Paying over $408/m for a filthy, non- climate controlled unit where the on sight manager is never present and you're not allowed 24 hour access to your own belongings. Plan on moving my stuff out at the earliest opportunity and will never use them again!!
Would not recommend. We got a 10 x 30 ft outdoor / drive up unit here for a few weeks. The floor was filthy, covered in motor oil or some sort of sludge. We had to purchase 3 tarps to cover the floor and protect our belongings. The property itself has a lot of standing water so expect your belongings to be damp while they are stored.
The property manager was also largely not available on property and seldom returned our messages. The property manager also told us this location is moving to become 100% self service, with no manager on-site.
If you are using a professional moving company to move belongings into your storage unit, there is limited access for an 18-wheeler to get into the facility. It's doable, but make sure you get a unit on the end of the right hand aisle to avoid having to do a long walk to your unit.
On October 29th 2022 I got a phone call saying that my lock on my storage was improperly locked. And I was not there for seven weeks. And the manger on duty was smiling when she told me that it was unlocked. I firmly believe it is no longer a safe place to put your stuff.
The customer service here with Vivvie was phenomenal! She helped us with the whole process fast and efficiently, and also made us laugh a couple times. Great experience with this Public storage overall. Thank you Vivvie!
Baby was very nice at the front desk she helped me get a unit in less than 20 minutes wonderful customer service
DO NOT STORE anything at this business. It is horribly run and floods constantly. Had all of our possessions stored there from an out of state move and our storage area flooded. Not only did the business NOT NOTIFY us until several weeks later, they allowed our items to sit in 3" of muddy water for weeks. Almost everything we owned was destroyed. We also incurred costs for having ruined items removed . Worst of all, after 14 months Public Storage has done NOTHING to recover any of our losses- despite numerous calls to corporate office and following all of the guidelines for submitting a claim, including providing receipts for recently purchased items.
Avoid this location and Public Storage no matter what
This place was exactly what I needed when i was moving. The staff was very helpful with everything.
Vivvie was excellent, she took time to show me the place and inform me about everything that a customer needs to know. Good Job Vivvie!
Jean D Bertrand
Vive etait UNE PERSONNE tres gentille et tres professionnelle
Vivvie is great manager and she's very friendly and keep property clean and safe! I have been renting my unit for 6 years and im not planning to leave!
Lady was very helpful with us as movers.
Vivvie is so nice! Helped me in the gate.
Vivvie was very helpful today. She is the best. Thanks !!!!
Vivvie is the best, Stop by and see her
Call to inquire about a unit. The service was excellent!!
Vivie is great! She walks the grounds to be sure everything is ok. She personable and super helpful!!
Vivvie is the best! She is so friendly and makes the process very easy! Thank you for all your help and 5 star service!
The property manager Vivvie is always there and communicates well.
Vivvie was great, she stayed after hours to show us the unit. So helpful, making sure we had the best unit that met our needs.
Been a customer for quite a few years with multiple units. The on-site manager, Vivvie, has always been kind and helpful.
Convenient location. Great service. Ms. Vivvie was so helpful.
Great location and helpful staff! Spoke with Vivi who helped me out immensely!
Came in trying to purchase a unit and was helped by Ms. Janice. She was super helpful explaining the process and helping me decide on a storage unit. She let me see the available spaces so I could get a feel for them. Very patient with me. Thanks for the help!
Awesome costumer service from Ms.Vivi
Is very safe and nice place. The manager did a very good job in making sure I had what I needed. The unit is very clean and no musty smell. I am very happy!
Not completely weather or moisture proof. The doors and locks need to be upgraded/reinforced. Not too bad if u need to find storage quickly.
The gate opens quickly with the app and the facility is clean and tidy. Our new storage unit was ready for us with a pad lock included. The unit was well insulated and the floor was clean smooth concrete. The rate seemed good for the area when I originally booked it.
the lady on the office very helpful
Came by to look at storage units and get pricing info. Spoke to Ms. Vivee and she answered all my questions.
Great Experience! Ms Vivvie made everything very easy and smooth for me, answered all my questions! Great customer service!
It was great
Vivvie was great.
Vivvie gave great service!